Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Accessible Business Phone System"
4/5
What do you like best about Grasshopper?

I love that I can easily check business voicemails or call clients while away from the office. The transcription of voicemails makes it easy to prioritize my communication without having to spend time listening to each message. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I don't like that there is no caller id for incoming calls, it just shows up as my office phone number calling me. Screening calls as they come in is nearly impossible. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Perfect solution!"
5/5
What do you like best about Grasshopper?

It works! We tried a few other systems but this was the most hassle-free and it simply works. It's done our business a great service. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I dislike what I think makes the system work so great, it's a forwarding system. It was a bit clunky and odd figuring out how to forward certain calls to certain employees since it's forwarding. Once we got it figured out it works great. Review collected by and hosted on G2.com.

Betsy T.
BT
Betsy T.
Part Owner
Real Estate
Small-Business (50 or fewer emp.)
"Great phone system for small business"
5/5
What do you like best about Grasshopper?

I like how we were able to set up press 1 for English and press 2 for Spanish. Can track all calls and offer professional voice studio. Makes your company look very professional. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

Setting up everything. Other than that there is not much we do not like. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Grasshopper is great"
5/5
What do you like best about Grasshopper?

Grasshopper provides us with a way to always receive our calls regardless of where we are. Having a real 800 number makes us more efficient and professional. Pricing is very affordable also. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

There's not a lot to dislike, the only improvement I would make would be faster voicemail notifications. Review collected by and hosted on G2.com.

S.William P.
SP
S.William P.
Legal Nurse Consultant
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Fantastic Service"
5/5
What do you like best about Grasshopper?

The rates and the customer service are the best. The fee I paid for the professional voice over for my line was well worth it! Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

There really isn’t anything I dislike . I have had now issues to remark on Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
" Overall a great experience. Very professional and easy to manage. "
4/5
What do you like best about Grasshopper?

I like the call health access the best. Courteous staff is always available via phone or email to make on the fly changes to my phone answering and administrative Protocol. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

The cost for additional administrative tasks and the cost of minutes seems a little bit high. Review collected by and hosted on G2.com.

Efren O.
EO
Efren O.
Associate Consultant
Management Consulting
Mid-Market (51-1000 emp.)
"Good so far!"
3/5
What do you like best about Grasshopper?

It allows me to paste a phone number to call rather than using a phone and dial every time I will a new contact. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

It doesn't allow me to mute myself while listening to the person I am calling. Review collected by and hosted on G2.com.

LA
LEE ANN A.
Small-Business (50 or fewer emp.)
"I love Grasshopper!"
5/5
What do you like best about Grasshopper?

I like the convenience of forwarding my calls. I like the voice mails converted to emails. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

There is nothing I dislike about Grasshopper at this time. Review collected by and hosted on G2.com.

Philipp N.
PN
Philipp N.
Director of Marketing
Mid-Market (51-1000 emp.)
"Super easy, functional and economic product"
5/5
What do you like best about Grasshopper?

It's a great app and it does what it is supposed to be doing. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

So far there is really nothing that I dislike. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
CP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Phenomenal Service for Small and Large Companies"
4.5/5
What do you like best about Grasshopper?

I appreciate the ease of use, automatic email alerts for missed calls and the quick-access app. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I truly wish the voice-to-text and sms messages were included as a bundle vs separate add-ons. Review collected by and hosted on G2.com.