--- title: Graphy Reviews meta\_title: 'Graphy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 164 reviews by the users' company size, role or industry to find out how Graphy works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 164 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Education url: https://www.g2.com/categories/education ---

### Graphy Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Graphy's **exceptional customer support** , noting helpfulness and a clear refund policy before purchase. [(1 mentions)](https://www.g2.com/products/graphy/reviews?filters%5Bsentiment_snippet%5D=1240715&qs=pros-and-cons#reviews)

Users report a **nightmare customer support experience** , highlighting ghosting and unfulfilled promises throughout their interactions. [(1 mentions)](https://www.g2.com/products/graphy/reviews?filters%5Bsentiment_snippet%5D=1240223&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Graphy

##### 1. Customer Support

Users commend Graphy's **exceptional customer support** , noting helpfulness and a clear refund policy before purchase.
[
See 1 mentions
](https://www.g2.com/products/graphy/reviews?filters%5Bsentiment_snippet%5D=1240715&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Not REFUNDING after promising 7 day Free Trial- Don't Trust Graphy"

What do you like about Graphy?

Before payment was really helpful and showed superior customer service and promised a lot - He said, ‘Purchase the 1 Year subscription with a clear ‘7

### Top Cons or Disadvantages of Graphy

##### 1. Poor Customer Support

Users report a **nightmare customer support experience** , highlighting ghosting and unfulfilled promises throughout their interactions.
[
See 1 mentions
](https://www.g2.com/products/graphy/reviews?filters%5Bsentiment_snippet%5D=1240223&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Not REFUNDING after promising 7 day Free Trial- Don't Trust Graphy"

What do you dislike about Graphy?

it’s been 25+ days of NIGHTMARE customer experience providing false hope, tactics, excuses to buy time, full of lies and by ghosting,saying it's a new

## Top-Rated Alternatives

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 ![Theo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theo P.")
TP

Theo P.

Co-Founder

Small-Business (50 or fewer emp.)

7/28/2021

"A formerly robust LMS and Course-commerce provider, now one to avoid."

1/5

What do you like best about Graphy?

Integrated, auto-populating course-sales pages;

Robust integration of full academy-wide reporting and -features;

Scalability of course platform;

Question banking Review collected by and hosted on G2.com.

What do you dislike about Graphy?

Changing of customer terms;

Controlling team dishonesty;

High charge rates;

Unintuitive integrations;

Removal of white labelling, and heavy marketing of Graphy platform on all user interactions;

Page builder is lacking some refinement;

No simple onboarding;

App availability still pending;

Limited integrations (including with payment providers) Review collected by and hosted on G2.com.

Recommendations to others considering Graphy:

Start simply, and have your course idea well-defined beforehand.

Remember that all of the info for your course won't appear to you on the course page... but it will to your clients! View it in your store or dashboard for a welcome surprise! Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

Please note that we used to see an increase in positive feedback. Since the takeover of Spayee by Graphy, the feedback from our customers has turned VERY negative.

Provision of courses and course-creation services to clients of ours.

We have seen a 30% increase in positive course feedback after testing the course platform against two of our other platforms.

Clients spend more time on the site (sadly now a bad thing, due to slow speeds). Review collected by and hosted on G2.com.

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10/7/2022
Current UserValidated ReviewerSource: Organic

 ![Galanda A. B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Galanda A. B.")
GB

Galanda A. B.

Adjunct Faculty

Small-Business (50 or fewer emp.)

1/24/2023

"Good start but has a way to go"

3/5

What do you like best about Graphy?

The course design is pretty easy and the course delivery is nice in the mobile app. Easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Graphy?

Not optimized to use in the US. Community features have no search function. Says it is white labeled, but includes promotions to create a graphy site that you can't remove. Documentation is all over the place, literally and in some cases not comprehensive or up to date. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

I selected because it had course delivery and community. It did okay on the course delivery part, not so much on the community part. I also wanted a course delivery solution that was available via web and mobile app and it did meet that need. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ashokkumar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashokkumar K.")
AK

Ashokkumar K.

Co-Founder

Small-Business (50 or fewer emp.)

8/4/2022

"Great tool in the hands of Devil"

0/5

What do you like best about Graphy?

I like the new platform (Original Spayee Platform). And it is the best of the LMS platforms that I have seen. They had a well-developed course builder and video storage with good encryption. Marketing functions like Promo Codes, Inbuilt affiliate system and more Review collected by and hosted on G2.com.

What do you dislike about Graphy?

Almost everything was developed by the Graphy / Unacademy Team. They are saying their platform is All in one and promote that we can have the main domain branding and develop the pages which not mobile responsive. The support was very poor. Specifically for an original spayee buyer, there is no support at all. It took 25 days for their first response after that there is no reply even after the reminders. Even after looping Unacademy Founders (Graphy Claims to an Unacademy Venture). Also they tend to change their support email too often. First it was sales@graphy, then care@graphy as of today support@graphy, this is within the last 40 days.

They are cost centric, and they have changed their pricing 4 times within the 6-7 months that too in the fold of 100-200% increase and changing to a revenue share model of 10%. They promote their branded mobile app as big functionality but do we need it? Maybe a few not all. They have removed the webhook / API for enrollment so that they can collect the revenue for all enrollments. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

I thought I was solving by LMS problem by purchasing Spayee. But after Graphy acquired Spayee seems Graphy itself a problem that I need to resolve. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
6/20/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Manoj R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj R.")
MR

Manoj R.

Founder

Small-Business (50 or fewer emp.)

4/10/2023

"Unethical Company"

0/5

What do you like best about Graphy?

I bought their LTD from pitch ground because of their relationship with Unacademy. Review collected by and hosted on G2.com.

What do you dislike about Graphy?

It's an unethical company. They downgraded my account to free plan after paying for their lifetime deal. I lost money and regretted my decision of buying their LTD deal. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

Online Education Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching")
AP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

8/11/2022

"Unethical businessmen who don't honour their own deals"

0.5/5

What do you like best about Graphy?

The software has every feature I would have needed. UI is fine not very modern Review collected by and hosted on G2.com.

What do you dislike about Graphy?

The software itself is full of features, with virtually nil support; but the real issue are the people who's hands the business is in. They are great at marketing but just unethical in their business approach, and being unfair to their early customers like me. That shows how they are going to be in the future too.

Spayee sold a lifetime deal (LTD) to hundreds of customers and then sold the business to Graphy. For almost one year now they have been pushing to move all LTD customers to more expensive plans, making false promises about continuation of support and feature updates and breaking them. I started building stuff on the lms platform and now been told again it's either move to a monthly plan or you are left with an unsupported platform. Feel I have been duped.

For all customers, they are constantly changing pricing model for bigger share of money. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

It's a LMS for hosting courses and marketing web pages, but it's not solving my problem because of the unethical and unfair decisions on early adopters, based on new pricing models Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching")
AP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

8/10/2022

"Pulled the Rug Out for Early Investors"

0/5

What do you like best about Graphy?

I bought Graphy on AppSumo as part of a cash infusion deal for them with the idea being that we would get lifetime access to their platform and provide them with cash to grow & expand their reach. Due to family medical issues, I have not yet fully set up my school but was excited to have it as an integral part of my stack to build this year. I was impressed with the platform & the features they continued to announce. Review collected by and hosted on G2.com.

What do you dislike about Graphy?

Since being purchased by Graphy (the product originally named Spayee in their partnership with AppSumo), the company has quietly (behind the scenes chipped away) then loudly (with a recent email announcement) changed the terms of our plans so they are essentially worth nothing at this point. So in gratitude for our investment in their growth, they've announced that our plans will now require us to pay 10% of our revenues from all sales in order to continue using the platform. In other words, "thanks for the investment early investors who enabled us to build our company to be valuable enough to be purchased. We got what we wanted now, so see ya!". Any company making a partnership to get in front of the AppSumo audience knows the deal. They are not going to make as much money from the customers they gain through AppSumo as they will from later customers they acquire on their own/directly. But when they made the decision to partner with AppSumo, they were betting that they could piggyback on the value of AppSumo's trusted relationship with their audience which would generate the cashflow they needed for their stage of growth at the time. It's unethical to then come back in the future & change the terms because those early customers are not as profitable for them as the customers they are newly acquiring through their own direct marketing methods. If this was how AppSumo deals worked, no one would buy them. When Graphy purchased Spayee, they had to have known the financial agreement Spayee had with the AppSumo buyers (early investors). We shouldn't be penalized for their business decisions. We AppSumo buyers made educated decisions based on our research when we bought the Spayee deal. What we never know is how ethically companies will behave. I was pleasantly surprised with another company's recent reversal of a similar short-sighted announcement. I hope Graphy finds that they've made a misjudgment here & reverses their decision as well. It would be a shame to see a wonderful product ruined by bad business practices. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

I was initially impressed by the platform as well as the announcements of new features that they've made since I originally purchased it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

RC

Randall C.

CEO

Small-Business (50 or fewer emp.)

6/28/2021

"Very full-featured, and great value"

1.5/5

What do you like best about Graphy?

The integrated marketing and flexibility to change 'selling' models (pricing, bundling, etc) was very helpful. While I haven't yet verified SCORM compliance, the fact that it is an advertised feature is very important. Review collected by and hosted on G2.com.

What do you dislike about Graphy?

The product is not usable in North America. Pricing is displayed with "taxes in". For example, if the product cost is $100, and tax is 13%, the price is shown on the course in a "tax inclusive" fashion: $113. There is a way to show it without the tax... but it then shows the price as $87. In North America, the price should be shown as $100, then the $13 tax added upon check-out. (Actually, the tax rate that should be added will depend on the jurisdiction of the purchaser - which is another problem.)

The unfortunate name of the product does not transfer to North America. (A "Spayee" is a female animal that has been sterilized.) Beyond this, the individual course UX customization is very limited, as of the date of this feedback. The fact that this product is relatively new on the market represents a risk. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

Looking to sell online courses to supplement our consulting and training business. It's early days, but the key benefits we are looking for are the ability to quickly set up a course, customize it, and then sell to our clients. Review collected by and hosted on G2.com.

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4/29/2022
Current UserValidated ReviewerSource: Organic

 ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.")
JM

Jeremy M.

Internet Marketing Consultant & Motivational Speaker

Small-Business (50 or fewer emp.)

8/10/2022

"Graphy Is the Worst Company I've Ever Worked With!"

0/5

What do you like best about Graphy?

Graphy has a bunch of features you would want in an LMS, but you can't trust this company and I would never trust my customers to them. Review collected by and hosted on G2.com.

What do you dislike about Graphy?

They took money from customers who bought it when it was called Spayee, promising lifetime access and updates, rebranded it as Graphy and said the old software is dead and will no longer be developed. By the way, if you want any of the new features, come over to Graphy and give us 10% of your revenue. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

Graphy is solving the problem of me learning not to trust these companies who tell you one thing and then do another. They've constantly changed their support email address, their pricing model fluctuates every month. They are scum. Review collected by and hosted on G2.com.

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2/10/2024
Validated ReviewerSource: Organic

DW

Dr.Sourabh W.

Founder - Welling Homeopathy Clinics.

Mid-Market (51-1000 emp.)

7/4/2021

"Good LMS With Unpredictable Pricing"

0/5

What do you like best about Graphy?

The features are all very good, especially the security feature to prevent piracy is just wonderful. You just need to try it to see how it works.

They change their pricing anytime, as they wish.

NOT AT ALL RECOMMENDED Review collected by and hosted on G2.com.

What do you dislike about Graphy?

They change their pricing anytime, as they wish.

It requires a little learning curve to fully understand the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Graphy:

They change their pricing anytime, as they wish.

The company looks young, but they are adding new features regularly. Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

An easy way to put your courses online and start selling them through a landing page, all in one platform. Review collected by and hosted on G2.com.

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7/4/2022
Validated ReviewerSource: Organic

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

3/10/2022

"LMS Made Easy"

4.5/5

What do you like best about Graphy?

1. Intuitive platform and easy to setup a basic learning management system

2. Particularly love the security features as I use it to share many PDFs worsheets with students

3. White-labeling, meaning I can use my own domain as the URL, professional looking Review collected by and hosted on G2.com.

What do you dislike about Graphy?

1. no direct integration to local payment gateway

2. the version i bought did not come with video hosting, so i need to subscribe to others for that part

3. lack of gamification or like badges for students to collect. and maybe a feedback to parents function Review collected by and hosted on G2.com.

What problems is Graphy solving and how is that benefiting you?

During the height of the pandemic, my centre classes have all moved online and due to the nature of our business, it was difficult to share our worksheets with students. So, the ability to uploade PDF onto a secured platform was a big plus to us Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Online Learning Platform](https://www.g2.com/categories/online-learning-platform)

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