Graphus Pricing Overview

Graphus has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Graphus to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

14%

Perceived Cost

$$$$$

Graphus Pricing Reviews

(2)
Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Exceptional Phishing Protection with Effortless Deployment"
What do you like best about Graphus?

Graphus has been extremely effective at reducing phishing risk across our organization. The AI-driven threat detection catches suspicious emails that would normally slip past users, and the TrustGraph feature continually improves as it learns our environment. It’s easy to deploy and requires very little maintenance after setup, which has saved our IT team a lot of time. The dashboard is clear and gives us quick visibility into threats without floods of noise. Review collected by and hosted on G2.com.

What do you dislike about Graphus?

The reporting features could be a bit more customizable, especially for leadership-focused summaries. Occasionally the system flags legitimate emails, which isn’t a dealbreaker but does require periodic review. I’d also like to see tighter, more flexible integration options with additional security tools we use. Review collected by and hosted on G2.com.

NC
IT Operations Manager
Small-Business (50 or fewer emp.)
"Product Works but Support is the Worst of All Vendors Compared"
What do you like best about Graphus?

I like that it at least works. It blocks emails, it adds the banner, it gives the end user the ability to mark emails as junk/spam. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Graphus?

The support team is inexperienced and no help. After following their support procedures, I have found that their team does not have an effective process to have issues addressed within a reasonable amount of time.

Example:

There was a PDF stripped from a client email. When I attempted to recover the email from Graphus the platform failed and only provided "Attachment recovery error". After raising the issue with the vendor, it took them over a day to assign the issue, the support rep(Angel) could only manage one message per day and did not understand the request to recover the pdf from their system. After 2 weeks this became a time sensitive issue, and I connected with my AM about it 3 times along with escalating the issue on my side once and the issue is still unresolved. It has been a total of 3 weeks, and no progress has been made. Review collected by and hosted on G2.com.

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Graphus