--- title: Grain Reviews meta\_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 311 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

### Grain Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews)

Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews)

Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews)

Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews)

Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews)

Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [(4 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews)

Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews)

Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews)

Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews)

Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Grain

##### 1. Accuracy

Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly.
[
See 3 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Grain worked great for us for a while, but eventually become obsolete and frustrating"

What do you like about Grain?

I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I te

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Grain review"

What do you like about Grain?

Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very ea

##### 2. CRM Integration

Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease.
[
See 3 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.")
WF

Will F.

Mid-Market (51-1000 emp.)

5.0/5

"Brilliant - it works SO well, try it and love it"

What do you like about Grain?

The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Grain is a game changer in sales"

What do you like about Grain?

Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens

##### 3. Customization

Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows.
[
See 3 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.")
WF

Will F.

Mid-Market (51-1000 emp.)

5.0/5

"Brilliant - it works SO well, try it and love it"

What do you like about Grain?

The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it

 ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.")
AC

Amanda C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Adapation"

What do you like about Grain?

I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th

##### 4. Note-taking

Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors.
[
See 3 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.")
WF

Will F.

Mid-Market (51-1000 emp.)

5.0/5

"Brilliant - it works SO well, try it and love it"

What do you like about Grain?

The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it

 ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.")
JJ

John J.

Mid-Market (51-1000 emp.)

5.0/5

"Way better for call recording, notes, and call scoring than anything else I've tried!!"

What do you like about Grain?

I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their

##### 5. Salesforce Integration

Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls.
[
See 3 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Grain is a game changer in sales"

What do you like about Grain?

Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens

 ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.")
AC

Amanda C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Adapation"

What do you like about Grain?

I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th

### 5 Cons or Disadvantages of Grain

##### 1. Integration Issues

Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage.
[
See 4 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.")
WF

Will F.

Mid-Market (51-1000 emp.)

5.0/5

"Brilliant - it works SO well, try it and love it"

What do you dislike about Grain?

That I didnt find it years ago! In all seriousness, there's not a lot I dislike about it. The Productboard integration isn't amazing, but we've gotte

 ![Colleen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colleen M.")
CM

Colleen M.

Small-Business (50 or fewer emp.)

5.0/5

"Way more than a meeting recorder, Grain is a Game-Changer!"

What do you dislike about Grain?

If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my cli

##### 2. AI Inaccuracy

Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools.
[
See 2 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great for Recording Calls Anywhere, but AI Review Tools Need Work"

What do you dislike about Grain?

Review/ AI tooling could be better with Grain.

LG

Louis G.

Small-Business (50 or fewer emp.)

5.0/5

"Essential Tool for Sales and Customer Meeting Insights"

What do you dislike about Grain?

I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project

##### 3. AI Limitations

Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows.
[
See 2 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great for Recording Calls Anywhere, but AI Review Tools Need Work"

What do you dislike about Grain?

Review/ AI tooling could be better with Grain.

LG

Louis G.

Small-Business (50 or fewer emp.)

5.0/5

"Essential Tool for Sales and Customer Meeting Insights"

What do you dislike about Grain?

I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project

##### 4. Call Issues

Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain.
[
See 2 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.")
AC

Amanda C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Adapation"

What do you dislike about Grain?

The integration with HubSpot is simple, for meetings you are not able to different a meeting from a call,

 ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.")
CW

Charles W.

Small-Business (50 or fewer emp.)

5.0/5

"Enriching our CRM with High-Value Analytics and Insights"

What do you dislike about Grain?

There are a few limitations with phrase recognition in smart tags, which can make it challenging to capture specific phrases consistently across calls

##### 5. Expensive

Users find Grain to be **expensive** , especially for smaller teams needing access to essential features.
[
See 2 mentions
](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Grain worked great for us for a while, but eventually become obsolete and frustrating"

What do you dislike about Grain?

I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"is a powerful tool for teams who need to collaborate on projects"

What do you dislike about Grain?

One thing I've noticed about Grain is that it can be a bit pricey for smaller teams or individuals

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 ![Lars B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lars B.")
LB

Lars B.

Lead Product Manager

Mid-Market (51-1000 emp.)

9/28/2023

"A must-have app for all people who are doing user research"

5/5

What do you like best about Grain?

Before Grain, I relied on Zoom recordings to record user interviews I was conducting. But sharing insights in a easy-to-consume way was hard. And these recordings mostly went into a Notion database to die. I mostly recorded them for later, if in any case, I would have to look something up.

But with Grain, I could easily timestamp something in an interview and share that snippet to Slack. I still remember my first time using Grain and how groundbreaking that felt! Review collected by and hosted on G2.com.

What do you dislike about Grain?

Our engineers don't speak German, and most of our users are in German. Grain also transcribes videos. Now if the transcript could be translated, and then Grain would automatically generated subtitles for the video — or even generate automated synchronized voice in a foreign language of the speaker (hello LLMs!), this would be HUGE! Then engineers could watch user interview although it wasn't in their language! Wow! Maybe it could happen almost live? Just a thought. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

We are recording lots of user interviews and needed an easy way to share the most important parts with the organisation to steer the focus of attention Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![John C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John C.")
JC

John C.

Attorney

Small-Business (50 or fewer emp.)

7/6/2023

"Grain has been extremely helpful for my work and I have shared my testimonial with many colleagues."

5/5

What do you like best about Grain?

I am an attorney and I work at a law school. One of my duties includes supervising law students to prepare them for civil rights and restorative justice presentations. Students and colleagues love the transcripts and video recordings because it ensures that they can get detailed notes about everything stated. It's also extremely helpful for note taking purposes for any meetings that we may have. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I honestly can't think of anything that I dislike about Grain. My only complaint is the limited nature of the free option as either monthly or yearly billing isn't very affordable in my line of work. However, I believe that it would be worth the money! Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

The greatest issue that Grain solves for me is note-taking management. I am extremely busy, so detailed notes (which I prefer) can be difficult. However, Grain provides me with a peace of mind that I didn't have before I was introduced to it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ethan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan A.")
EA

Ethan A.

Small-Business (50 or fewer emp.)

10/18/2023

"Using Grain for CONTENT CREATION and it's great"

5/5

What do you like best about Grain?

It's super easy to use, transcribes calls, and makes it extremely simple to create clips that can be shared internally or externally. Review collected by and hosted on G2.com.

What do you dislike about Grain?

There are lots of competitors in the market. Luckily, Grain has been awesome so far, so we haven't had any reason to look elsewhere. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

Grain allows me to record my internal and external calls, and if I find great clips, I turn them into videos and share them on social media as content (once I get permission from the others on the call). It's the cheapest, fastest, and most geniune way of creating engaging content. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.")
ML

Matt L.

Creative director

Small-Business (50 or fewer emp.)

9/23/2022

"Grain is awesome. If you conduct user interviews or even just take part in zoom meetings, get it!"

5/5

What do you like best about Grain?

Grain's highlight feature is a particular highlight! It has revolutionised the way we take and share meeting notes amongst our team.

We've also used grain for user interviews and the highlight reels went down very well with our client.

In terms of internal use, having grain auto-join meetings has been invaluable in the evidencing decisions and sign offs.

Get it! You won't regret it! Review collected by and hosted on G2.com.

What do you dislike about Grain?

I'm struggling with this one. I genuinely can't think of anything noteworthy. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

Since Covid, a lot of our processes as an agency moved online.

Meetings that previously were held in person are now often done through zoom. We've always been pretty good at note taking but grain has really helped here. We now auto record meetings and take highlight reels giving us a log of all decisions. Review collected by and hosted on G2.com.

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7/31/2023
Current UserValidated ReviewerSource: Organic

 ![Samuel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel N.")
SN

Samuel N.

Founder & CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/19/2023

"Has completely streamlined my meetings!"

5/5

What do you like best about Grain?

Ever since I started recording my meetings with Grain, I've recalled each session and what was discussed in 1/2 of the time I used to.

Grain has become essential software for running my business as a Solopreneur. It feels as if I have a team that joins me in the meetings and takes care of writing specific to-dos, summarizing discussions, pointing out key moments, and ensuring every moment is transcribed.

I also love that I can have my AI recorded join into meetings that I cannot join personally. Impressive feature and has saved me a lot of time. On top of this, having the ability to automate Grain with Zapier has been a huge time saver by automatically sending follow-up emails of the recordings to my clients.

Even my clients are impressed with the software after I share post-meeting notes. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I have not found anything I disklike about the software so far. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

Ever since I started recording my meetings with Grain, I've recalled each session and what was discussed in 1/2 of the time I used to.

Grain has become essential software for running my business as a Solopreneur. It feels like I have a team that joins me in the meetings and writes specific to-dos, summarizes discussions, points out key moments, and ensures every moment is transcribed. Grain saves me A LOT of time, since before, I would go through recordings by myself and take manual notes, which could takes hours.

With grain, I can go over meetings in as short as 30 minutes and have a complete picture with summaries, todos, and key moments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/30/2023

"Has noticeably improved my user calls and make it more manageable to do more user calls"

5/5

What do you like best about Grain?

Searchable transcription where I can search key words and get a relatively accurate quote of what the user said. I also like that this is available immediately after the call. I like that grain recorder will ask to join my google hangout calls and once I've gotten verbal permission from the user to record the call, I'll admit the grain recorder into the room to record. Review collected by and hosted on G2.com.

What do you dislike about Grain?

Sometimes transcription gets words wrong. An example from my most recent call was that it transcribed "headphones" as "husband". I normally go through the transcription immediately after the call to get user quotes and share notes over slack with the rest of my team so I've been able to remember what the user actually said if there's an odd word in the transcription. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

I'm a product manager for a tech startup and use Grain to record and transcribe calls I have with our users. I'm looking to get feedback from users on what's working or not working well for them and then incorporate this into future improvements and features. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Shareil N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shareil N.")
SN

Shareil N.

Head of Customer Experience

Small-Business (50 or fewer emp.)

9/2/2022

"Grain makes my life easier!"

5/5

What do you like best about Grain?

I love how easy Grain has been to set up and use. We use it to record and transcribe all of our sales, onboarding, and customer check-in calls at Arrows. The ability to quickly highlight and organize portions of the calls makes it incredibly easy to revisit conversations, share customer feedback internally, and always have a pulse on the voice of our customers.

I've had customers tell me "wow, you remember everything we say!" - yup, thank you Grain!

I also really love my CSM at Grain. Katie has been incredibly helpful in teaching me best practices, sharing updates on features and roadmaps, and spending the time to build a relationship with me. She also captures all my product feedback and keeps me informed when things do get updated!

Grain's new AI features are also super valuable because they help summarize calls automatically!

Great team and a great product. Review collected by and hosted on G2.com.

What do you dislike about Grain?

There isn't much I dislike about Grain. The platform itself keeps improving as they continue to listen to customer feedback. Features I felt have been missing, are quickly added to their roadmap and often implemented before my next scheduled check-in with our CSM.

Things that I thought could improve (like the ability to more easily filter between calls, edit clips, and update the transcription) all keep improving as the team builds the product and continues to learn from customer feedback.

Grateful that they listen to their customers and improve the product accordingly! Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

The ability to bring our customers' voice and needs to every department in our company by sharing clips, creating stories, and ensuring everyone has access to hear what our customers are saying! Review collected by and hosted on G2.com.

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5/22/2023
Current UserValidated ReviewerSource: Organic

 ![Shahbaz i.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahbaz i.")
SI

Shahbaz i.

Introduction Leader

Small-Business (50 or fewer emp.)

5/17/2023

"Exposing Blind Spots in My Own Communication"

5/5

What do you like best about Grain?

Grain takes all my recordings and makes them easily accessible in a tile or list format allowing me quick and easy access to what I want and when I want it. This format provides me with the ability to quickly and concisely address areas in videos where I've provided excellent or poor service and the ability to adjust it with velocity. Review collected by and hosted on G2.com.

What do you dislike about Grain?

For my purposes, the only downside I see is the inability to select, copy and paste the transcription directly from the recording page. I admit that this could be because of something I'm doing or not doing AND I am always looking for ways to make more use of the tool. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

Grain solves three main issues for us: 1. Who said what during a call 2. When did they say what they said. 3. What was the context in which what was communicated was communicated.

1. Knowing who is communicating what has changed how we break out our tasks across the team. This provides our admin team with clarity around tasks we request they complete and allows us to quickly get our client requests to our production team. It's changed the way we delegate actions, drastically.

2. Having a timeline or particular date/time in mind for what our clients said or didn't say makes an incredible difference in operating our internal practices for those clients.

3. Context is everything and can make all the difference in the world when working with clients and vendors, prospects, and contacts. For my note-taking functions, I spend a great deal of time sorting out what may or may not have been the intention behind a particular request. With Grain, we're able to quickly assess this and align the correct resources with the correct folks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CM

Caleb M.

Small-Business (50 or fewer emp.)

5/16/2023

"Grain is super easy to use, it's functionality is intuitive and it saves me time"

5/5

What do you like best about Grain?

I can use it to record all my online meetings so that I don't have to write notes. It makes these meetings much more valuable because I can reference them. We use it in our discovery call and proposal generation process so that another team member can write the proposal even if they weren't in the Zoom meeting. Review collected by and hosted on G2.com.

What do you dislike about Grain?

It's a little clunky when trying to figure out where the grain recordings are organised. I would love to just be able to set a default library for them to be added to rather than having to move them from my personal library to the shared company library. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

I answered this question already but it saves time in my proposal generation process because I take the discovery call and another one of my team members writes the proposal based on the grain recording that I can easily share with them through our project management software. Review collected by and hosted on G2.com.

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Response from Rasheed Ahamed of Grain

[Editedit](https://www.g2.com/survey_responses/grain-review-8096191/official_response/edit)

Hi Caleb,

Thanks for the review! You have the option to update your settings and automatically share new recordings with the company workspace. To do this, please follow these steps:

- Go to Settings

- Under "My Account," select "Recording."

- Look for the "Auto-share Settings" section.

- Adjust the settings according to your preference.

By enabling this feature, all new recordings will be automatically shared with the company workspace.

If you have any further questions or need assistance, feel free to reach out.

[See how Grain improved](https://grain.com/app/settings/account?tab=recording)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Nicole W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole W.")
NW

Nicole W.

Small-Business (50 or fewer emp.)

5/15/2023

"We use this feature regularly as a way to keep our thoughts in sync."

4.5/5

What do you like best about Grain?

I appreciate the ease of adding the recorder automatically to any meeting and the option to only use it for myself, without sharing to the whole team. I keep my head together when I can review the recording back after the meeting to be sure I was clear on the outcomes. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I dislike the inability to remove videos from the workspace as an admin. I think there is an opportunity to allow admins control to access what is being shared in the company workspace and to protect the privacy of those videos, when needed.

I don't like the aggressive nature of the platform when it enters into a Google Meet call. When it's not a part of our organization, it has to be admitted and you can consistently see the recorder in the view. Especially awkward when we are two people and the recorder stays there. With Zoom, we are able to hide it, while everyone knows it's there, it is not as obvious. Review collected by and hosted on G2.com.

What problems is Grain solving and how is that benefiting you?

Forgetting the conversation

ALlow me to focus more and review after, less notes being taken so I can get the context. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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