--- title: Grain Reviews meta\_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 311 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Grain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [(4 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Grain ##### 1. Accuracy Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you like about Grain? I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Grain review" What do you like about Grain? Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very ea ##### 2. CRM Integration Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ##### 3. Customization Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ##### 4. Note-taking Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Mid-Market (51-1000 emp.) 5.0/5 "Way better for call recording, notes, and call scoring than anything else I've tried!!" What do you like about Grain? I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their ##### 5. Salesforce Integration Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ### 5 Cons or Disadvantages of Grain ##### 1. Integration Issues Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [ See 4 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you dislike about Grain? That I didnt find it years ago! In all seriousness, there's not a lot I dislike about it. The Productboard integration isn't amazing, but we've gotte ![Colleen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colleen M.") CM Colleen M. Small-Business (50 or fewer emp.) 5.0/5 "Way more than a meeting recorder, Grain is a Game-Changer!" What do you dislike about Grain? If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my cli ##### 2. AI Inaccuracy Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 3. AI Limitations Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 4. Call Issues Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) See Related User Reviews ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you dislike about Grain? The integration with HubSpot is simple, for meetings you are not able to different a meeting from a call, ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Small-Business (50 or fewer emp.) 5.0/5 "Enriching our CRM with High-Value Analytics and Insights" What do you dislike about Grain? There are a few limitations with phrase recognition in smart tags, which can make it challenging to capture specific phrases consistently across calls ##### 5. Expensive Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you dislike about Grain? I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "is a powerful tool for teams who need to collaborate on projects" What do you dislike about Grain? 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Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sense, and a very helpful support team. Great integration with Hubspot that saves me 30 minutes per sales call I have. I use them to transcribe my sales calls and help my team with sales call reviews Review collected by and hosted on G2.com. What do you dislike about Grain? If you're looking for the biggest name in the industry they might not be for you. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Grain saves me the time I was previously using to transcribe notes. it also allows me to be more present in a call because I can go back and review and revise notes Before I would be distracted taking notes and then missing critical info from the buyer. Now I can pay better attention and clarify details in my notes at a later time or allow the AI note taker to summraize for me Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/19/2025 "Grain review" 5/5 What do you like best about Grain? Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very easy to integrate and connect with other team members. Review collected by and hosted on G2.com. What do you dislike about Grain? maybe if they allow a minumum of 25 meting recordings on the free licenses instead of the current 20 Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? I'm able to access notes that i may have missed during the meeting with grain, and also review the videos Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ben D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben D.") BD Ben D. Head of Revenue Small-Business (50 or fewer emp.) 11/11/2024 "Great software - works seamlessly, easy to onboard, effortless to maintain" 5/5 What do you like best about Grain? Grain was easy to setup and works exactly as we need it. It runs in the background, doesn't have bugs, and integrates perfectly with our Hubspot instance. Review collected by and hosted on G2.com. What do you dislike about Grain? I wish it were a bit easier to get actionable insights to help train AEs. I know the Grain team is thinking about this too so I expect they will launch new features here in the future. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Grain is helping us record and transcribe our meetings into actionable insights in our CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pamela L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pamela L.") PL Pamela L. Integrator + Operations Director Small-Business (50 or fewer emp.) 5/27/2024 "Exceptional Experience with the Grain App" 5/5 What do you like best about Grain? Grain has been most helpful to us as an add-on to all of your internal and external meetings. Some of our most favorite uses of it include: highlighting quotes; highlighting material to be used in creating social media content; sharing a transcript of the meeting with a client or our students; being able to easily revisit the meeting, search on a keyword, and call up what we want in a matter of seconds. We've been using the Grain app for over 3 years and their onboarding and on-going support makes it so easy to learn how to use. Implementation in our business was super simple because Grain support was there to answer any questions that we had. Not a workday goes by that we don't use Grain as part of every meeting we have. It easily integrates with Zoom and we just love that feature too! Review collected by and hosted on G2.com. What do you dislike about Grain? There isn't anything I don't like about Grain. They are an absolutely amazing, dedicated, and friendly company. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? We originally turned to Grain because we were struggling with a clunky workflow of recording our meetings on Zoom, having them sent out to get transcripts, and it was a lot of back and forth work on our part. Once we implemented Grain, we now not only get a crystal clear video recording, we get a very accurate transcript of the meeting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Head Of Sales Mid-Market (51-1000 emp.) 11/11/2024 "Way better for call recording, notes, and call scoring than anything else I've tried!!" 5/5 What do you like best about Grain? I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their snippets, talk tracks, and call searching is very easy compared to Gong and other. Review collected by and hosted on G2.com. What do you dislike about Grain? Nothing really yet at this point. I don't see anything arising either. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Call recording, more client engagement without having to take notes at the same time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/11/2024 "Good tool, great team!" 5/5 What do you like best about Grain? Grain provides great value for the price. We moved off of a leader in the space and didn't feel like we lost much from what we were using the tool for. Grain's team has been super helpful in ensuring we know how to use the product and offered to do multiple trainings with the team to get the most out of the product. Review collected by and hosted on G2.com. What do you dislike about Grain? I look forward to when they have a mobile app. I used a competitor previously that had an App which made it easy to listen and give feedback to team members on-the-go. I think a native SFDC integration would be great as well. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Grain helps our product team understand what customers expect from our product. On the sales side, Grain helps us shorten ramp-up time for sales folks and gets us to positive revenue faster. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ben P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben P.") BP Ben P. Business Development Small-Business (50 or fewer emp.) 11/12/2024 "Grain has been awesome for our team - we've rolled it out across multiple orgs" 5/5 What do you like best about Grain? The consistency of the recording. We've had other recording software in the past where it was always 50/50 whether or not it would record the call. Review collected by and hosted on G2.com. What do you dislike about Grain? By default when you share a Grain recording it is only share-able internally. I'm sure that's a super quick feature I could change on my end. I've just had a few prospects say "I can't access the recording because I don't have permission" Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Grain allows me to better understand where my Sales team is thriving and in what areas they can improve. I rely heavily on call recordings for feedback & coaching Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kham I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kham I.") KI Kham I. Small-Business (50 or fewer emp.) 4/2/2024 "Game changer as meeting AI assistant and notetaker" 5/5 What do you like best about Grain? It automatically attends all my meetings even if I'm not there. So it helps become a true assistant to take notes for me. Also I love the feature within AI where you can ask it anything about the meeting like next steps, challenges one of the attendees brought up, particular summary around a topic etc. It's easy to have the summary and bullets and then quickly share that with anyone. The reliability and accuracy of the notetaking releases the stress of me worrying about missing any important information. Therefore I'm able to be focussd and have my full attention with the attendees. Review collected by and hosted on G2.com. What do you dislike about Grain? The filter to get tagged clips/notes could be easier but I have to do a few more clicks and go into multiple meetings vs just filtering by the tag and seeing all of them across all my meetings. I hope this filter will improve in the future. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? It is helping me focus on my conversations without the distractions of typing notes. It is also helping with accountability for me and my clients on what is expected of each other. Time savings for recapping and sharing knowledge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea S.") AS Andrea S. Customer Success Manager Small-Business (50 or fewer emp.) 8/2/2024 "Great transcription and video recording tool for different use cases" 4.5/5 What do you like best about Grain? I have tried a few similar tools, and I use Grain on a daily basis. I really like it because I often share recordings with clients and can easily clip videos to share internally with our support team to review bugs. Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up. The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way. Review collected by and hosted on G2.com. What do you dislike about Grain? I find it sometimes challenging to invite Grain to a meeting if it gets removed. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Taking transcript notes during meetings, I sometimes forget and start taking notes in my notepad and then remember that the transcript is already being taken care of by Grain, which is a relief. Being able to review meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 11/30/2024 "Used for education every day" 5/5 What do you like best about Grain? I love that Grain makes my lectures searchable and easy to find for students Review collected by and hosted on G2.com. What do you dislike about Grain? Somewhat hard to organize, often doesn't pick up Zoom room names and have to hand edit video titles Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Getting Zoom recordings out to students instantaneously after class Review collected by and hosted on G2.com. 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