--- title: Grain Reviews meta\_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 311 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Grain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [(4 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Grain ##### 1. Accuracy Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you like about Grain? I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Grain review" What do you like about Grain? Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very ea ##### 2. CRM Integration Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ##### 3. Customization Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ##### 4. Note-taking Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Mid-Market (51-1000 emp.) 5.0/5 "Way better for call recording, notes, and call scoring than anything else I've tried!!" What do you like about Grain? I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their ##### 5. Salesforce Integration Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ### 5 Cons or Disadvantages of Grain ##### 1. Integration Issues Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [ See 4 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you dislike about Grain? That I didnt find it years ago! In all seriousness, there's not a lot I dislike about it. The Productboard integration isn't amazing, but we've gotte ![Colleen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colleen M.") CM Colleen M. Small-Business (50 or fewer emp.) 5.0/5 "Way more than a meeting recorder, Grain is a Game-Changer!" What do you dislike about Grain? If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my cli ##### 2. AI Inaccuracy Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 3. AI Limitations Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 4. Call Issues Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) See Related User Reviews ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you dislike about Grain? The integration with HubSpot is simple, for meetings you are not able to different a meeting from a call, ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Small-Business (50 or fewer emp.) 5.0/5 "Enriching our CRM with High-Value Analytics and Insights" What do you dislike about Grain? There are a few limitations with phrase recognition in smart tags, which can make it challenging to capture specific phrases consistently across calls ##### 5. Expensive Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you dislike about Grain? I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "is a powerful tool for teams who need to collaborate on projects" What do you dislike about Grain? One thing I've noticed about Grain is that it can be a bit pricey for smaller teams or individuals ## Top-Rated Alternatives [ ![Fathom](https://images.g2crowd.com/uploads/product/hd_favicon/041fb40aaa8c9360ddee9abbf33aea96/fathom-video.svg "Fathom") Fathom 5/5(6,986) ](https://www.g2.com/products/fathom-video/reviews) [ ![Otter.ai](https://images.g2crowd.com/uploads/product/hd_favicon/e2c6ddc2cf31eda4e6b99b9b3f133287/otter-ai.svg "Otter.ai") Otter.ai 4.4/5(502) ](https://www.g2.com/products/otter-ai/reviews) [ ![Fireflies.ai](https://images.g2crowd.com/uploads/product/hd_favicon/5f99ddeed4fa4fac8a018e1a5dd80cb1/fireflies-ai.svg "Fireflies.ai") Fireflies.ai 4.7/5(752) ](https://www.g2.com/products/fireflies-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/grain/competitors/alternatives) ![Martina F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martina F.") MF Martina F. Project Owner Small-Business (50 or fewer emp.) 4/28/2026 "Automate Meetings with Ease" 5/5 What do you like best about Grain? I like that Grain automatically joins calls without changing apps and that the summaries and action points are often very accurate and require little revision. Additionally, the initial setup was very simple. Review collected by and hosted on G2.com. What do you dislike about Grain? it is not always very clear how to manage access permissions to the recordings Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? I don't have to take notes by hand constantly; Grain marks the key points and provides accurate summaries. It integrates automatically with meetings without changing applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Devin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin M.") DM Devin M. CEO Small-Business (50 or fewer emp.) 4/23/2026 "Best-in-Class Meeting Transcriptions with Native AI Integrations" 5/5 What do you like best about Grain? Best transcription that comes out of meetings that I've tried. AI-centric download abilities. Native AI intregrations. Review collected by and hosted on G2.com. What do you dislike about Grain? I wish the recorder would join 2 minutes early. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Keeping track of all my meetings! I'd be lost without it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/23/2026 "Delivers on the promise" 5/5 What do you like best about Grain? easy to use, great recording + transcription, native AI "Ask Grain" Review collected by and hosted on G2.com. What do you dislike about Grain? Not much, it does what we need and meets expectations Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? meeting recording + summarization + key takeaways + tasks all integrated into our CRM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/28/2025 "Game changer for productivity" 5/5 What do you like best about Grain? We're primarily using Grain to capture custom notes and action items from internal conversations. Honestly the clip sharing and meeting collaboration has been really great for our internal discussions. But I could see how using Grain's clips & stories would also be perfect for amplifying provider/customer voices across teams. They also have a Glean integration, ChatGPT MCP integration, & robust API that basically allows us to turn meeting data into accessible data we can actually analyze. That raw data access is extremely appealing for our team. Bonus: the desktop app actually helps me join meetings on time, and it's so easy to use. Review collected by and hosted on G2.com. What do you dislike about Grain? Nothing I would change. I really like how responsive they are to feedback and quick to make improvements! Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? We chose Grain instead of using Gemini or pushing for approval on Zoom transcriptions, because the main differentiators are: - recall (search, cross-call AI, Glean integration) - workflow integrations (Zapier, Slack, chatGPT) - organizational structure (filterable library) Zoom or Gemini transcriptions create "lost in space" artifacts. When you generate meeting transcripts or notes in those platforms, that content exists in isolation without connection to the broader organizational structure. Grain provides meetings as structured data within an organized repository, which becomes incredibly valuable when you need to find things or for workflows - like integrating into Zapier and ChatGPT. The recall functionality is much more robust as a searchable knowledge base. I can use it to find all conversations about a specific project, pull up discussions with certain clients, or surface insights made across multiple calls. There’s also the ability to string together clips into longer videos. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 1/20/2026 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" 3.5/5 What do you like best about Grain? Grain is great for recording meetings and calls with any video platform service. Review collected by and hosted on G2.com. What do you dislike about Grain? Review/ AI tooling could be better with Grain. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? It is great to have recordings of calls with providers and clients that I can reference. I'd love to be able to get more suggestions from these calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Colleen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colleen M.") CM Colleen M. CEO Small-Business (50 or fewer emp.) 11/11/2024 "Way more than a meeting recorder, Grain is a Game-Changer!" 5/5 What do you like best about Grain? Grain allows us to quickly & easily review, analyze, and share the key moments that matter most to our clients and team development. The automated insights and coaching capabilities have been invaluable in driving growth and refining our strategies for both client coaching and team development. We have a lot of neurodivergent team members & clients so we use grain for every single call even one offs or impromptu calls (those are where the magic happens half the time). We really love how Grain allows us to stay fully engaged in our calls, knowing we can easily revisit details whenever needed. Their support team has been really awesome and communicative whenever we have questions. Review collected by and hosted on G2.com. What do you dislike about Grain? If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my client notes & other automations. Thats really the only dislike and its not even a biggie. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Prevents Loss of Ideas and Insights, Improves Coaching and Feedback, Increases Efficiency, Enhances Accountability and Clarity, Boosts Productivity in Follow-Up. Overall, Grain is a powerhouse for my company's operations, ensuring that we’re organized, accountable, and continually improving our service—making it a key asset in delivering top-notch client experiences and empowering our team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Co Founder Small-Business (50 or fewer emp.) 11/11/2024 "Enriching our CRM with High-Value Analytics and Insights" 5/5 What do you like best about Grain? Grain has been a fantastic addition to our toolkit, particularly due to its smooth integration with HubSpot, which significantly simplifies our workflow. The option to pull in Zoom cloud recordings without the need for an assistant to join every call is a brilliant feature, allowing us to record key information unobtrusively. Grain’s approach of delivering essential functionality at a fraction of the cost of other platforms like Gong is a huge benefit, especially for small and medium-sized enterprises (SMEs) that need robust call recording, sentiment analysis, and workflow insights without the hefty price tag. The customisable templates and smart tags are excellent for tailoring the software to our specific needs, making it easier to track important phrases and outcomes in client conversations. Review collected by and hosted on G2.com. What do you dislike about Grain? There are a few limitations with phrase recognition in smart tags, which can make it challenging to capture specific phrases consistently across calls. It would also be helpful to see more options for currency and regional language support, as these would make the platform even more user-friendly for non-U.S. markets, especially in terms of UK English nuances. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? The main benefit of using Grain for us is its ability to capture valuable insights and intelligence from our calls and seamlessly push this information into the appropriate sections of our CRM. This automation saves us time and ensures that key details are accurately logged, enhancing our ability to follow up effectively and maintain well-informed, data-driven interactions with clients. Grain’s integration with HubSpot has streamlined our workflow, allowing us to focus more on the quality of our client relationships and less on manual data entry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Sales Analysis Small-Business (50 or fewer emp.) 11/11/2024 "Easy Adapation" 5/5 What do you like best about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of the box. It was easy to create new templates and our team has learned greatly from the coaching feature. We integrated Grain with out HubSpot account and already have seen great improvement in our data. Review collected by and hosted on G2.com. What do you dislike about Grain? The integration with HubSpot is simple, for meetings you are not able to different a meeting from a call, Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Before Grain we had no visibilty on the meetings we were having with our clients. We have been able to not only see the meetings now but use the coaching feature to identify weaknesses with our sales team. We saw that our team was not ending meetings with scheduling a follow-up m meeting so we were able to fix that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LG Louis G. CEO Small-Business (50 or fewer emp.) 12/9/2024 "Essential Tool for Sales and Customer Meeting Insights" 5/5 What do you like best about Grain? Grain has become a critical part of our platform stack, significantly enhancing our workflow for sales and customer meetings. We've been recording all our meetings through Grain, and its ability to produce accurate summaries and detailed transcripts has streamlined our processes immensely. Not only does Grain save us time by generating summaries, but it also helps us create valuable assets and proposals directly from meeting content. This has improved the speed and quality of our follow-ups, ensuring we never miss a detail. The platform is intuitive, reliable, and seamlessly integrates into our workflow. Grain has truly transformed how we approach meeting documentation and follow-up tasks. I highly recommend it to any team looking to maximize efficiency and make the most out of their meeting data. Review collected by and hosted on G2.com. What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project management tool so that I can take actions from meetings. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? One major benefit of using Grain is the ability to review past client meetings and quickly get up to speed on what has transpired. This has proven particularly valuable when clients ask about events or discussions from months ago. With Grain, we can easily revisit past meetings and provide a clear, detailed picture of what occurred, ensuring accurate and reliable communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Head of IT & InfoSec Mid-Market (51-1000 emp.) 11/12/2024 "Brilliant - it works SO well, try it and love it" 5/5 What do you like best about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it generates are really really good, better than competitors that I've tried such as Fathom and Gemini Notes in Google Meet. The integration with Google calendar is perfect, and the ability to upload recordings later without having to add in the meeting bot is great if customer or participant doesnt like the idea of an AI bot being their. It's feature rich but not complicated to use and setup, the CSM was brilliant at walking me through admin and setup even after I had had a trial. We use it internally in lots of meetings as well as in customer meetings. Internally its been great to help people who miss meetings, and invaulable at driving accountability in those meetings ensuring that decisions are made and action points are discussed. With customer meetings it's saved countless hours and therefore countless $'s from our sales and CSM teams having to manuall input notes into our HubSpot CRM. Review collected by and hosted on G2.com. What do you dislike about Grain? That I didnt find it years ago! In all seriousness, there's not a lot I dislike about it. The Productboard integration isn't amazing, but we've gotten what we need by using Zapier instead and using that to send thigns to Productboard. And if you uplaod a recording you cant push notes to your CRM (but I was told they are working on that) Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Geeting good accurate notes form sales calls, ensures key information is not missed or forgotten. It also ensures our product team can get great feedback directly into their systems using keyword matches and automation. In internal calls its great a sumamrising for those who couldnt attend and driving accountability with action points Review collected by and hosted on G2.com. 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