--- title: Grain Reviews meta\_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 311 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Grain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [(3 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [(4 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [(2 mentions)](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Grain ##### 1. Accuracy Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you like about Grain? I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Grain review" What do you like about Grain? Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very ea ##### 2. CRM Integration Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857823&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ##### 3. Customization Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1855349&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ##### 4. Note-taking Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1853825&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you like about Grain? The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Mid-Market (51-1000 emp.) 5.0/5 "Way better for call recording, notes, and call scoring than anything else I've tried!!" What do you like about Grain? I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their ##### 5. Salesforce Integration Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. [ See 3 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856064&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grain is a game changer in sales" What do you like about Grain? Grain is a seemless experience that just does what you'd expect it to and then that much more. User friendly interface, updates that just make sens ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you like about Grain? I found Grain very easy to adapt and implement in our company. Zach was very responsive to my questions during our trial and we could use it out of th ### 5 Cons or Disadvantages of Grain ##### 1. Integration Issues Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. [ See 4 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857802&qs=pros-and-cons#reviews) See Related User Reviews ![Will F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will F.") WF Will F. Mid-Market (51-1000 emp.) 5.0/5 "Brilliant - it works SO well, try it and love it" What do you dislike about Grain? That I didnt find it years ago! In all seriousness, there's not a lot I dislike about it. The Productboard integration isn't amazing, but we've gotte ![Colleen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colleen M.") CM Colleen M. Small-Business (50 or fewer emp.) 5.0/5 "Way more than a meeting recorder, Grain is a Game-Changer!" What do you dislike about Grain? If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my cli ##### 2. AI Inaccuracy Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856112&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 3. AI Limitations Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1857147&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Recording Calls Anywhere, but AI Review Tools Need Work" What do you dislike about Grain? Review/ AI tooling could be better with Grain. LG Louis G. Small-Business (50 or fewer emp.) 5.0/5 "Essential Tool for Sales and Customer Meeting Insights" What do you dislike about Grain? I have been wanting to do more with its API but haven't gotten around to it. It would be nice to be able to use the AI outputs to store in my project ##### 4. Call Issues Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856512&qs=pros-and-cons#reviews) See Related User Reviews ![Amanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda C.") AC Amanda C. Small-Business (50 or fewer emp.) 5.0/5 "Easy Adapation" What do you dislike about Grain? The integration with HubSpot is simple, for meetings you are not able to different a meeting from a call, ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Small-Business (50 or fewer emp.) 5.0/5 "Enriching our CRM with High-Value Analytics and Insights" What do you dislike about Grain? There are a few limitations with phrase recognition in smart tags, which can make it challenging to capture specific phrases consistently across calls ##### 5. Expensive Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. [ See 2 mentions ](https://www.g2.com/products/grain/reviews?filters%5Bsentiment_snippet%5D=1856934&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Grain worked great for us for a while, but eventually become obsolete and frustrating" What do you dislike about Grain? I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "is a powerful tool for teams who need to collaborate on projects" What do you dislike about Grain? 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Highlights that I can share with my team Review collected by and hosted on G2.com. What do you dislike about Grain? No talk time %. Also, AI notes could be greatly improved and more detailed Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? I am a startup founder and I run sales. I need my team to understand the pains that potential customers are having, so by sharing these clips we can stay on the same page Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Small-Business (50 or fewer emp.) 5/15/2023 "Essential piece of the remote toolkit" 5/5 What do you like best about Grain? It's beyond obvious to leverage AI to get the most out of your time and make sure your meetings are valuable and remembered. It's super easy to use! Review collected by and hosted on G2.com. What do you dislike about Grain? Sometimes other participants will remove the recorder if I didn't join on time and that's annoying. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? It's fantastic for user interviews and research, but I also use it a lot for internal meetings to capture the takeaways and next steps without taking notes myself. It's also cool to see the % of time each person spent talking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/3/2023 "Great tool for user research" 4/5 What do you like best about Grain? Plug and play, Great tool, easy to use on the spot, super for user search, and very helpful AI for summaries (quite accurate!) Review collected by and hosted on G2.com. What do you dislike about Grain? I wish I could be invited into more than one workspaces with the same email. My team has many and I cannot access all. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Recording user sessions and summarising calls Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cailen D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cailen D.") CD Cailen D. Small-Business (50 or fewer emp.) 5/15/2023 "Best call coaching / recording product on the market" 5/5 What do you like best about Grain? Intuitive, easy to set up and deploy, No need for end-user training, lots of innovation happening within the product (AI, Automated Call Summaries, etc.) Better product than Gong/Chorus, for a fraction of the price. No brainer. Review collected by and hosted on G2.com. What do you dislike about Grain? Grain is a young company, going up against competitors with a head start and more advanced features. They've already closed most of the gap in the last year! Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Sales meetings, product development, sales \<\> engineering customer management, engineering calls, support calls, customer success call recording, compliance management Review collected by and hosted on G2.com. Show More 11/15/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") AM Verified User in Market Research Small-Business (50 or fewer emp.) 5/23/2023 "Game changer" 5/5 What do you like best about Grain? We use Grain for all of our market research work. The interface is intuitive and so easy to use. It has sped up our analysis and video editing workflow significantly. We recommend it to our clients, as well, so we can better collaborate as a team. Review collected by and hosted on G2.com. What do you dislike about Grain? I would like to be able to organize video files into project folders. That has been the biggest challenge for us, not being able to sort and track the dozens of video files we upload every month. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? It's saving us time and helping us better collaborate with our clients. The accuracy of the transcription is the closest to human transcription that we have seen, and we love the user interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/3/2023 "Great summaries" 5/5 What do you like best about Grain? The summaries are super accurate. The action items save a lot of time. The UX is great and makes it super easy to create highlights and share clips which is invaluable for a sales org. Review collected by and hosted on G2.com. What do you dislike about Grain? Wish it wouldn't start recording until after the actual call starts. Also had some trouble trying to share our videos with another workspace. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? No longer have to take notes or meeting summaries. Easy to pass along key points and action items with the broader team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/16/2023 "Great experience overall very easy and convenient." 4/5 What do you like best about Grain? I love that grain is added directly into my meeting automatically. Once the calls are set, it's not something you have to think about to set up with every call. It's already done! Review collected by and hosted on G2.com. What do you dislike about Grain? One thing that would be helpful with grain videos is to be able to either cut parts of the video or hide it somehow from links you have to send to clients. I know that's dabbling in video editing but it would be helpful. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Having a place off my computer memory to save all client calls is a giant lifesaver, or I should say, a computer saver. My computer can sometimes run slow, and using all its memory to store videos does not help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ben F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben F.") BF Ben F. Mid-Market (51-1000 emp.) 5/16/2023 "Grain is a must for customer-facing teams." 5/5 What do you like best about Grain? I use grain every single day to make life easier sharing call recordings, pulling out key moments to share with internal teams, and ensuring I have a record for interactions with clients. Excited to try this new HubSpot automation \> note feature! Review collected by and hosted on G2.com. What do you dislike about Grain? The one minor gripe I have about Grain is the default sharing permissions & having to toggle to share externally rather than being set to allow external sharing by default is minorly annoying. I send my call recording to clients all the time. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Automatic call recording, call transcription, hosting a sharable URL to send clients to review what was previously dicussed - saves a ton of time explaining the same thing over and over. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Meera K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meera K.") MK Meera K. Head of Growth Small-Business (50 or fewer emp.) 5/15/2023 "Lets me be completely focused on my meetings vs. taking notes" 5/5 What do you like best about Grain? Grain hops into my meetings without me having to remember to add it. I love being able to create highlights that I can share internally and externally without having to share the entire meeting. Review collected by and hosted on G2.com. What do you dislike about Grain? Nothing to dislike, it does what I need it to! Sometimes I run into some difficulties creating a highlight when the dragging mechanism hits another element on the page but never a blocker. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Removes the need for note-taking ensuring I have higher quality meetings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Small-Business (50 or fewer emp.) 5/15/2023 "Grain has transformed how I think about and process meetings." 5/5 What do you like best about Grain? The ability to count on our discussions being captured and easily searchable/shareable has been a game changer! I really appreciate being able to send a highlight from a meeting immediately. Review collected by and hosted on G2.com. What do you dislike about Grain? I wish Grain would take some queues from Fathom video notetaker. Grain should note in the timeline when people started screen sharing, it should record Zoom chats in the timeline, and it should keep track of action items and questions asked. Review collected by and hosted on G2.com. What problems is Grain solving and how is that benefiting you? Grain helps me keep track of major themes in conversations and refer back to things that were decided or action items that need to be followed up on. I also value being able to share summaries of meetings with people who did not attend. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[AI Meeting Assistants](https://www.g2.com/categories/ai-meeting-assistants) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[AI Meeting Assistants](https://www.g2.com/categories/ai-meeting-assistants)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Note-Taking Software](https://www.g2.com/categories/note-taking-software)[Transcription](https://www.g2.com/categories/transcription)[Video Communications](https://www.g2.com/categories/video-communications)[Video CMS](https://www.g2.com/categories/video-cms)[Meeting Management](https://www.g2.com/categories/meeting-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most cost-effective enterprise-grade RASP solution for a large organization running many distributed applications without paying per-app licensing that scales badly?](https://www.g2.com/discussions/what-is-the-most-cost-effective-enterprise-grade-rasp-solution-for-a-large-organization-running-many-distributed-applications-without-paying-per-app-licensing-that-scales-badly)[Best platforms for automating cloud compliance audits](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits)[Leading password management solution for office use](https://www.g2.com/discussions/top-rated-password-management-solutions-for-office-use) [How exhaustive is the discovery process for SaaS applications?](https://www.g2.com/discussions/how-exhaustive-is-the-discovery-process-for-saas-applications)[Diabolocom vs PCIPal: which contact center payments platform is better for straightforward phone-based payment collection?](https://www.g2.com/discussions/diabolocom-vs-pcipal-which-contact-center-payments-platform-is-better-for-straightforward-phone-based-payment-collection)[Pros and Cons Details](https://www.g2.com/products/grain/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)