--- title: Grain Reviews meta_title: 'Grain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how Grain works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 311 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Grain Reviews **Vendor:** Grain Intelligence **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 311 ## About Grain Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. ## Grain Pros & Cons **What users like:** - Users value the **high transcription accuracy** of Grain, enhancing workflow and improving meeting documentation significantly. (3 reviews) - Users love the **seamless CRM integration** of Grain, saving time and enhancing productivity with ease. (3 reviews) - Users value the **customization options** in Grain, allowing tailored templates that enhance their note-taking and workflows. (3 reviews) - Users love the **smart note-taking capabilities** of Grain, appreciating its efficiency and superior quality over competitors. (3 reviews) - Users praise Grain for its **seamless integration with HubSpot** , which enhances workflow and saves valuable time during sales calls. (3 reviews) - Users value Grain for its **seamless integration with HubSpot** , enhancing workflows and simplifying call recording processes. (2 reviews) - Automatic Recording (2 reviews) - Automation (2 reviews) - Communication (2 reviews) - Customer Engagement (2 reviews) **What users dislike:** - Users experience **integration issues** with Productboard and CRMs, requiring extra effort for seamless usage. (4 reviews) - Users feel that the **AI inaccuracy** limits Grain's effectiveness, hindering integration with project management tools. (2 reviews) - Users feel the **AI tooling limitations** hinder more effective integration and application in project management workflows. (2 reviews) - Users experience **call issues** where meetings and calls cannot be easily distinguished, complicating their usage of Grain. (2 reviews) - Users find Grain to be **expensive** , especially for smaller teams needing access to essential features. (2 reviews) - Mobile Limitations (2 reviews) - Pricing Issues (2 reviews) - Users express frustration over **recording issues** , particularly with access and control over their own meeting content. (2 reviews) - Accent Limitations (1 reviews) - Accuracy Issues (1 reviews) ## Grain Discussions - [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment - [View Grain pricing details and edition comparison](https://www.g2.com/products/grain/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A46%3A20+-0500&secure%5Bsession_id%5D=1e4780a7-7879-41a7-81c6-e77d11108b3d&secure%5Btoken%5D=ca4852e993272ea9768b088c1913e2b2fd14b05f365622b68c85499e4e521dcc&format=llm_user) ## Grain Integrations - [Attio](https://www.g2.com/products/attio/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Grain Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Customization** - Branding - Customizable Thumbnails - Custom Metadata - Annotations **Voice** - Dictation - Accuracy **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Organization** - Search - Permissions - Organization **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Performance Analysis** - Coaching - Peformance Tracking **Editing** - Collaboration - Text Editing - Translation **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Sales Analysis** - ROI Forecasting - Sales Forecasting **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording ## Top Grain Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,954 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews)