Manish D.
MD
Manish D.
Functional Consultant
Mid-Market (51-1000 emp.)
"Grafana’s “Bring Your Own Data” Flexibility Is a Game-Changer"
5/5
What do you like best about Grafana Labs?

The best thing about Grafana is its "bring your own data" philosophy. Unlike traditional monitoring platforms that force you to ingest all data into their proprietary backend. Grafana lets you leave your data exactly where it lives. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

While Grafana is extremely powerful, the learning curve can be steep for non-expert users. Mastering domain-specific query language like PromQL and TraceQL takes time, and configuring complex dashboard often requires significant setup Review collected by and hosted on G2.com.

Ahmad J.
AJ
Ahmad J.
ICT Specialist 2
Information Technology and Services
Enterprise (> 1000 emp.)
"Exceptional Global Network Visibility with Easy Data Export"
5/5
What do you like best about Grafana Labs?

This is one of the best tools available for keeping track of network infrastructure globally. It allows all global offices to be monitored with exceptionally detailed, live visibility into critical network points, and the data can be exported for use across various platforms, such as Power BI. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

Honestly, I don’t have any major complaints. The only thing I can think of is that it would be helpful if the data timeline could be extended to cover a few months or even years, although this option might already exist—I’m just not sure. Review collected by and hosted on G2.com.

Sahil Y.
SY
Sahil Y.
Cloud Engineer | Cloud Solutions Architect
Enterprise (> 1000 emp.)
"Grafana: excellent open source tool for one platform observability."
4.5/5
What do you like best about Grafana Labs?

Customized dashboards as per the use case . Customized metrics as per the various details . Can pull data from various data sources without any troubled integration. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

Provides to many options which can be a problem as multiple options can lead to confusion.

Difficulties while initial setting up as it required certain type of expertise. Review collected by and hosted on G2.com.

Rahul s.
RS
Rahul s.
Sr. Operations Executive
Mental Health Care
Mid-Market (51-1000 emp.)
"Powerful, Flexible, and Community-Driven Observability Platform"
4/5
What do you like best about Grafana Labs?

What I appreciate most about Grafana Labs is its robust open-source foundation, paired with a dedicated focus on addressing real-world observability challenges. The products offer both power and flexibility, while the community-driven approach fosters ongoing innovation. Additionally, the company culture stands out for its emphasis on transparency, continuous learning, and making a meaningful impact for customers. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

The platform may seem complicated to newcomers, as there is a noticeable learning curve when it comes to setup and more advanced configurations. Additionally, certain features demand a higher level of technical expertise, which can make it harder for teams without a strong technical background to adopt the platform quickly. Review collected by and hosted on G2.com.

Jose S.
JS
Jose S.
IT Sysadmin Mid
Mid-Market (51-1000 emp.)
"Stunning Dashboards with Powerful Calculations"
5/5
What do you like best about Grafana Labs?

- Beautiful Dashboards

- Calculations and Transformations on any dashboard

-Lightweight Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

- Alerting limitations

- Learning knowledge curve Review collected by and hosted on G2.com.

NM
Narasimha M.
Cloud Architect
Mid-Market (51-1000 emp.)
"Grafana Labs Makes Monitoring Simple, Flexible, and Powerful"
4.5/5
What do you like best about Grafana Labs?

I like Grafana Labs mainly because it makes monitoring feel simple while still staying flexible. The Grafana dashboards look clean, are easy to customize, and they work with almost any data source. It feels powerful without being overly rigid, which is rare to find. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

One thing I don’t like about Grafana Labs is that it can become pretty complex as setups grow. Grafana is powerful, but managing dashboards, permissions, and data sources at scale isn’t always straightforward or easy to keep consistent. On top of that, some of the more advanced features are locked behind paid tiers, which can feel limiting. Review collected by and hosted on G2.com.

Rizwan A.
RA
Rizwan A.
Software Engineer
Mid-Market (51-1000 emp.)
"Beautiful KPI Dashboards and Alerts That Keep Teams Transparent"
5/5
What do you like best about Grafana Labs?

Beautiful, interactive dashboards that bring all the KPIs together in one place, with very useful alerting. All in all, an essential tool for keeping things transparent across the company and across teams. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

About alerting a bit complex to configure and sometime not realtime. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Grafana Keeps Monitoring Dashboards Organized and Alerts Easy to Set Up"
4/5
What do you like best about Grafana Labs?

Grafana is a great tool for monitoring - it combines and hold all out monitoring dashboards, helping us keep everything organized and easily accessible. It’s also very easy to set up alerts when metrics deviate from expectations. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

It can be a bit tech-heavy, especially for inexperienced users, but that’s mainly because it offers a lot of capabilities and configurability. Review collected by and hosted on G2.com.

Wahid K.
WK
Wahid K.
Associate Project Manager
"Beautiful Dashboards, Simple Setup, Needs Better Automation"
3.5/5
What do you like best about Grafana Labs?

I use Grafana Labs for monitoring our infrastructure, particularly for Cyberark Devices. I find it to be a simple SQL-based tool that's very efficient for its dashboards and offers a one-view pane to identify exact issues quickly. I like how Grafana has very beautiful dashboards, and we can easily create custom SQL queries to capture any needed information and display it on the dashboard. The level of monitoring it provides is quite accurate. Also, I appreciate that the initial setup is quite simple due to its SQL-based design. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

Grafana Labs doesn't have native functionality to cut an incident automatically via integration to ticketing tools. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best Open-Source Unified Dashboard & Observability Platform"
5/5
What do you like best about Grafana Labs?

At the moment, this is the best open-source unified dashboard and observability platform, backed by a strong open-source community. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

Grafana’s biggest benefit is also its biggest drawback: there’s an enormous amount I can configure on the platform. That’s great at first, but as teams scale, it can lead to conflicts, inconsistencies, and ongoing maintenance issues. Review collected by and hosted on G2.com.