--- title: Grade.us Reviews meta\_title: 'Grade.us Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Grade.us works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Grade.us Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Grade.us but has limited features. Are you part of the Grade.us team? [Upgrade your plan](https://my.g2.com/grade-us/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on the sites that matter; (2) recover customers and respond to negative reviews; (3) monitor customer reviews across scores of third-party review sites; and (4) market reviews to reach a broader audience with SEO-friendly web and social media content. We support - Complete automation of your review generation and monitoring efforts - Scheduled client or staff reporting - Streaming your reviews to your website and social media profiles via a simple copy/paste widget or Wordpress plugin. You can manage hundreds of clients or locations in a single dashboard, get click and conversion data to demonstrate ROI, optimize your email campaigns, and more. Grade.us is also marketer-centric. We give marketers and agencies total flexibility to deliver services white-labeled under your brand. (Note: Language support is only for landing pages) * * * Seller [GatherUp](https://www.g2.com/sellers/gatherup) Discussions [Grade.us Community](https://www.g2.com/products/grade-us/discuss) Languages Supported Danish, German, English, French, Italian, Dutch, Polish, Portuguese, Romanian, Spanish Solution Type Best-of-Breed Overview by Steve Hartman Show More ## Pricing Pricing provided by Grade.Us. ### Professional $60 per seat/location (3 seat minimum) ### Agency $40 per seat/location (10 seat minimum) [ View More Pricing Information ](https://www.g2.com/products/grade-us/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![ReviewTrackers](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ReviewTrackers") ReviewTrackers 4.6/5(161) ](https://www.g2.com/products/reviewtrackers/reviews) [ View All Alternatives ](https://www.g2.com/products/grade-us/competitors/alternatives) ## User Insights Average based on 143 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) KC Katie C. Digital Services Director Small-Business (50 or fewer emp.) 1/10/2019 "The features that I loved best are now obsolete..." 3/5 What do you like best about Grade.us? i really like the ease of setup for Grade.Us. We are a partner who white labels their ORM services, and setting up a new client is super quick -- I'm talking maybe 30 minutes. The widget is attractive, looks great on a website. I also love the review audit that we're able to conduct, and can feature a tool on our website as to where companies can check their own reviews. We've gotten a few leads from that! This is also where I would rave about their negative review interception function -- how if someone clicks a lower than average rating for you, the software offers to let the customer bypass the review and send the client an email to rectify their issue. Used to LOVE this, but now it's frowned upon by Google, so, my love needs to die. Review collected by and hosted on G2.com. What do you dislike about Grade.us? While its not Grade.Us's fault that Google started being more protective of consumers (haha), something that I did NOT enjoy during our time with Grade.Us is the lack of help from their tech team. There were quite a few times where I inquired about some code - specifically schema -- and we were advised incorrectly. Almost felt like our tech team taught their team how to use their product. A bit frustrating, but not enough for us to walk away. Review collected by and hosted on G2.com. Recommendations to others considering Grade.us: Know what you're looking to accomplish. If you're wanting to be able to display shcema markup on these reviews from Grade.us... think again! Google is cracking own on marking up 3rd party reviews with review schema. But if you're looking for a way to help monitor/detect existing and new review, and to help you to send emails out to your customer base to encourage them to leave a review, then yes, Grade.Us is a great provider. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? Companies that don't have a review proces in place already really benefit from Grade.us. In an industry where many of our clients are construction/home improvement folks, they don't always have a lot of knowledge about the internet, nor do they have a team of dedicated folks' to manage/organize/solicit reviews. Being able to offer clients a solution where they have little to no need to "do" anything has been a killer selling point. Review collected by and hosted on G2.com. Show More Response from Garrett Sussman of Grade.Us [Editedit](https://www.g2.com/survey_responses/grade-us-review-1544499/official_response/edit) Hi Katie, Thank you for the review! First off, thank you for your appreciation of the quick setup and the design/value of the lead gen prospect report widget. I'll let the team know that you found it useful in generating leads and are using it on your site. We sincerely empathize about Google's decision to update their policies around review gating. We love the segmenting layout too! While we feel like segmenting happy and unhappy customers gives your clients a chance to recover unhappy customers, we agree that it's important to follow the rules of the various review sites. So even though you can no longer segment for Google reviews, the funnel is still effective when you are focusing on other sites like Facebook. We still offer the direct link button layouts for our customers who \*are\* focusing on acquiring Google reviews. I've already communicated your feedback to the team about the help with regards to data structured schema friendly markup. Thank you for the constructive feedback. We are always looking to improve and value candid feedback. We don't want you to come away frustrated from your experience. Additionally, our founder, Jon, wrote an article about Google's schema guidelines and how it applies to our plugin here: https://blog.grade.us/keep-calm-follow-googles-new-schema-guidelines-not/ If you have any other feedback that you'd like to discuss, please feel free to reach out to me personally at garrett@grade.us. Best, Garrett Sussman Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/15/2019 "Avoid Grade.Us - They have gotten worse over time and double prices" 0/5 What do you like best about Grade.us? It used to be the low-cost solution for getting client reviews, and worked reasonably well. Over time, it has gotten less functional, more confusing and poorly designed. Review collected by and hosted on G2.com. What do you dislike about Grade.us? They have fallen behind their competition. It would have been OK, but they double prices overnight without warning. That's right, a 100% increase for existing customers. On top of TERRIBLE SUPPORT. Their support team went from a B when I started 1.5 years ago to a C- on their best day. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? Asking clients for reviews. Review collected by and hosted on G2.com. Show More Response from Kelly Rogers of Grade.Us [Editedit](https://www.g2.com/survey_responses/grade-us-review-2519716/official_response/edit) Thanks for taking the time to share your thoughts! Our team is constantly striving to be our best, and your feedback is really valuable to us. I’m sorry that our support team has fallen short of expectations. Over the last two months, Grade.us has added four new support reps and a director of customer success to better serve our customers and improve response times. We are also constantly working on putting out the latest and greatest features to keep up with our competitors. Should you decide to give us another try, I am confident that we will be able to make it up to you. I’d also love to learn more about your concerns with our pricing, as I want to make sure everything is correct on your account. We have been very careful to try and best meet the needs of our customers, so we would love to learn where we are falling short. Are you able to hop on a call so I can get a better sense of your pricing and support needs and how we can exceed your expectations? Please email me at support@grade.us so we can work on fixing this for you! Warm regards, Kelly Rogers Director, Customer Success Current UserValidated ReviewerSource: Organic ![Bailey W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bailey W.") BW Bailey W. Account Manager | Digital Marketing Analyst Small-Business (50 or fewer emp.) 1/17/2019 "Very helpful for reputation management" 4/5 What do you like best about Grade.us? The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying bad experiences with customers and learning how to improve. Review collected by and hosted on G2.com. What do you dislike about Grade.us? The email setup area is poorly designed. You cant even see the whole email at once. It's kinda confusing where in the email that customers will click to leave their review. I also don't like that for each location of one business has to be set up individually even though they have all the same settings. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? It is a great reputation management software that let's us suppress and respond to bad reviews and learn from them while also getting better reviews on sites like Google and Yelp. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 1/23/2019 "Reputation's Rockin" 4.5/5 What do you like best about Grade.us? I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore. Review collected by and hosted on G2.com. What do you dislike about Grade.us? I don't like that it involves a lot of rerouting and interfacing with both mobile devices and computers. The login system was tricky for the first few times. A lot of verification pages, but I know it's all for the betterment of the software. Review collected by and hosted on G2.com. Recommendations to others considering Grade.us: Give it a shot. Your business will be better off because of it. No more worrying about potential bad incoming reviews. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? No longer do we have to worry about irate customers going off on us and posting a review that isn't fair. We value our reviews more highly now, as do people that search for our company online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Emily B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily B.") EB Emily B. Kennel Assistant Veterinary Small-Business (50 or fewer emp.) 1/24/2019 "Reputation Loop" 4.5/5 What do you like best about Grade.us? Reputation Loop makes it easy to get customers to leave reviews. They get posted to big sites like Google and Facebook. It simply texts or emails the customer and asks if they want to leave a review. Genius Review collected by and hosted on G2.com. What do you dislike about Grade.us? I dislike the price. It is about 4x more expensive than competitors. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? I am able to track reviews and upkeep with my companies rating.If a customer has a bad experience I can easily contact them and try to assist them to ensure they have a better experience next time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sara D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara D.") SD Sara D. Hairstylist Small-Business (50 or fewer emp.) 1/24/2019 "Best results" 5/5 What do you like best about Grade.us? Reputation loop is very simple to use to help a new or old business gain customers because of their excellent reputation! Review collected by and hosted on G2.com. What do you dislike about Grade.us? I can't really think of anything I didn't like about reputation loop. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? My business has gained many new customers because of great reviews and recommendations from customers. It was definitely the easiest and most cost effective way to bring in customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 1/24/2019 "Reputation loop" 5/5 What do you like best about Grade.us? Reputation Loop does not acquire customer insights regarding the company as a whole but also about the service offered by a specific employee assigned to clients. Review collected by and hosted on G2.com. What do you dislike about Grade.us? I’m still gonna evaluate this product . Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? employers can assess their workers’ performances and take measures to ensure that they offer customer service that is on par with company standards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 7/11/2018 "BEST SaaS and BEST Customer Support!" 5/5 What do you like best about Grade.us? I love this software so much. It's easy to use and my clients have gotten great value from it. Every business needs 5-star reviews to gain more business. Grade.Us makes it easy to manage requesting reviews and also displaying your best reviews to potential clients in a beautiful funnel. Also, the support team was gracious and patient every step of the way during set up. Review collected by and hosted on G2.com. What do you dislike about Grade.us? There is nothing to dislike. This SaaS and the team behind it is perfect, in my opinion. Review collected by and hosted on G2.com. Recommendations to others considering Grade.us: You won't regret having this SaaS to offer to your clients. If you are an agency, I feel that it's a must-have. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? We were able to offer this software to our clients that were struggling with their online reputation management. They were able to streamline the review requesting process and follow-up with a nice automated system. This saved them time AND got them more REAL 5-star reviews from their REAL customers and helped them to attract MORE customers because of it. More reviews = more customers, period! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/22/2019 "Good software for online reputation management" 4/5 What do you like best about Grade.us? I love how fast it can generate reviews. Reviews help everyones business. Review collected by and hosted on G2.com. What do you dislike about Grade.us? Sometimes the customer service has be a long wait. Review collected by and hosted on G2.com. Recommendations to others considering Grade.us: Good place to start if your business is struggling with collecting online reviews. Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? Really helping us with number and quality of reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MZ mendy z. Small-Business (50 or fewer emp.) 5/17/2018 "great website to get reviews" 4/5 What do you like best about Grade.us? easy to us set up works well, Affordable pricin( most of the complicated futures i don't really use) Review collected by and hosted on G2.com. What do you dislike about Grade.us? if someone left you a review grade.us lets you know of it only a day later while my yext account lets me know right away Review collected by and hosted on G2.com. What problems is Grade.us solving and how is that benefiting you? we needed to build our reviews online so we started using grade us that brought us to date at least 1 reviews Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Grade.us? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Grade.us ](https://www.g2.com/products/grade-us/discussions/new) GU Guest User What is Grade.us used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-grade-us-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What are performance reports? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-are-performance-reports) [ View all Discussions ](https://www.g2.com/products/grade-us/discuss) ## Pricing Options Pricing provided by Grade.Us. ### Professional $60 per seat/location (3 seat minimum) ### Agency $40 per seat/location (10 seat minimum) ### Partner $25 per seat/location (100 seat minimum) [ View More Pricing Information ](https://www.g2.com/products/grade-us/pricing) Grade.us Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,203) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-grade-us) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,109) [ Compare Now ](https://www.g2.com/compare/grade-us-vs-podium) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a08c5f12b45cf5b669b8e028f5b6f00c/reviewtrackers.png "Product Avatar Image") ReviewTrackers 4.6/5(161) [ Compare Now ](https://www.g2.com/compare/grade-us-vs-reviewtrackers) ##### ##### Grade.us Features Consumer Intelligence Customer Feedback Sentiment Analysis Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Digital Media Monitoring In-House Management Team Workflow [ View More Features ](https://www.g2.com/products/grade-us/features) ##### Categories on G2 [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) ##### Explore More [Blender vs Maya vs Cinema 4D for a freelance animator or small studio: which is worth paying for?](https://www.g2.com/discussions/blender-vs-autodesk-maya-vs-cinema-4d-for-a-freelance-animator-or-small-studio-which-is-worth-paying-for)[Which event networking and matchmaking platforms are most trusted by senior event managers in the events services industry?](https://www.g2.com/discussions/which-event-networking-and-matchmaking-platforms-are-most-trusted-by-senior-event-managers-in-the-events-services-industry)[Which EPM implementation partners are known for responsive support and detailed guidance outside of scheduled project hours?](https://www.g2.com/discussions/which-epm-implementation-partners-are-known-for-responsive-support-and-detailed-guidance-outside-of-scheduled-project-hours%20) [Which purchasing tools deliver a clear return on investment without needing months of custom setup or outside implementation help?](https://www.g2.com/discussions/which-purchasing-tools-deliver-a-clear-return-on-investment-without-needing-months-of-custom-setup-or-outside-implementation-help)[Which CAD viewers support real-time markup and annotation for collaborative design review and approval workflows?](https://www.g2.com/discussions/which-cad-viewers-support-real-time-markup-and-annotation-for-collaborative-design-review-and-approval-workflows)[Best tools for tracking display ad performance](https://www.g2.com/discussions/what-are-the-best-tools-for-tracking-display-ad-performance) [Show MoreShow Less](javascript:void(0);)