What do you like best?
GPS Insight turned out to be a good solution for sending daily routing info to our technicians, and for monitoring their locations. It is hard to say which part I like best. Although, I do like that I can use the Activity Detail Report and review where our Techs were days, weeks, months ago, and how long they were there.
What do you dislike?
What I dislike is that when using the Activity Detail Reporting Tool to check past locations the tool is cumbersome. For instance: Today is February 14. If I want to see where a truck/employee was on February 1, the tool automatically selects all of the days in between the 1st and 14th. In order to get rid all of those days, I have to individually select each day I don't want to see. This becomes more of an issue, if we are trying to verify a location that is several months in the past. It seems as there would be a simple fix for this. The best solution would make so a person could select the days they want to review, the same way that they you select info in most computer programs/apps. In theory, that would enable the user to select several specific days or sections of days, without them needing to muddle through info they are not looking for. Take the example above for instance. It would be nice to be able to select either a date range (i.e. say, February 1st through 4th, without getting everything up to the 14th) or alternatively/additionally (February 1st, 4th, and 8th). It seems like this would both speed up the program, as well as clean up the report.
Recommendations to others considering the product:
Good tracking and routing software
What problems are you solving with the product? What benefits have you realized?
In general it has helped with employee efficiency. It also helps if we need to verify locations, or time spent on a job.