Low cost. Easy to use. Great customer service. Review collected by and hosted on G2.com.

Software is a little outdated for check scanning system. Review collected by and hosted on G2.com.

I find Zego very easy to use, which makes managing payments and accounting tasks much simpler. The ease of collections is a major benefit for me. I appreciate how straightforward the initial setup was and really like using the Epay feature. My positive experience with Zego is reflected in how likely I am to recommend it to others. Review collected by and hosted on G2.com.

I don't like the slow payouts with Zego. I think faster payouts would make a big difference. Also, I'd appreciate faster reconciliation. Review collected by and hosted on G2.com.

Their funding is vary timely, usually a day or two. Review collected by and hosted on G2.com.

The user interface is very limited and confusing. If you use Zego frequently and want to add new bank accounts or properties, the process becomes overwhelming and unnecessarily complicated. Rather than providing a straightforward way to add a property or bank account, the system requires you to upload an Excel sheet—which isn’t even available on the user portal. You have to either save the file yourself or request it each time. After that, you’re left waiting an uncertain amount of time for someone to manually add your bank information to your Zego account.

Overall, the entire Zego interface feels outdated, like a system from the early 2000s that no one has bothered to modernize. Review collected by and hosted on G2.com.

It's easy to use and the customer service has been helpful in the rare situations when it is needed. Review collected by and hosted on G2.com.

The third party integrations are great, but can be a little glitchy Review collected by and hosted on G2.com.

It is a very easy website to navigate, and the customer service department is very helpful. Review collected by and hosted on G2.com.

You never know there is a system issue on the website until you call, which causes significant delays when depositing payments electronically. Review collected by and hosted on G2.com.

I like Zego for the convenience it provides to tenants, allowing them to pay online instead of dropping off. I also appreciate that the fees are easy on the pockets for us and our residents. It's quick, easy, and affordable, and the setup was very easy for my team. Review collected by and hosted on G2.com.

I would have said it all works well except I just had an issue, and it's not resolved yet. It used to take only a few hours and now it's almost a week for them to be resolved. Resolving money issues should not take a week. Maybe these issues need to be prioritized instead of putting them in order. Review collected by and hosted on G2.com.

We are a small non-profit who continues to expand without hiring new staff. Using zego helped to reduce the foot traffic in the office and helped keep tenants honest about when payments were made and how can offer moe payment options. The deposits are automatic and accurate saving me time as well. Review collected by and hosted on G2.com.

I want to be able to set up autopay for the tenant but seems we are unable to so. Review collected by and hosted on G2.com.

easy to create accounts and even return payments when needed Review collected by and hosted on G2.com.

fees for expedite payments, per comments from some of them Review collected by and hosted on G2.com.

Helps our residents pay their rent and other charges quickly. Review collected by and hosted on G2.com.

It doesn’t show up on our ledgers immediately, which is frustrating. Also, the fees seem a bit high. Review collected by and hosted on G2.com.

The graphs and charts in Zego are easy to read, which helps me keep better track of my residents' utility usage. I also really appreciate being able to reach out through chat directly on the website—it’s a great feature. Review collected by and hosted on G2.com.

So far, I have enjoyed everything about Zego's program that I have explored. I'm looking forward to discovering everything else Zego has to offer. Review collected by and hosted on G2.com.