Gotransverse
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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller

"Gotransverse Review"

What do you like best?

The flexibility to create products that meet complex business requirements.

What do you dislike?

The user experience can be tedious sometimes, but the new UI seems to be slowly addressing that.

What problems are you solving with the product? What benefits have you realized?

We have a large product catalog and large amounts of usage billing. Gotransverse makes the configuration and management of this work well.

AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"GoTransverse Feedback!"

What do you like best?

The platform is great and their service and support is second to none. A really great partner that worked closely with us to implement a great Billing solution for our business. Highly recommend as a partner and as a platform for your Billing & Collection requirements.

What do you dislike?

Reporting function could be enhanced.....

Recommendations to others considering the product:

If you're looking for a great partnership and a wealth of knowledge to help your Business in the Billing Realm, GoTransverse is a perfect choice!

What problems are you solving with the product? What benefits have you realized?

Made the team more efficient, faster payments, reduced DSO, cleaner invoice, reduction in disputes

IC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"Gotransverse supports our needs for international billing"

What do you like best?

The platform works well and their service staff are great

What do you dislike?

Our processes currently still have some manual steps

What problems are you solving with the product? What benefits have you realized?

International billing in local currency

IC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"Excellent Collaborative Effort with the Gotransverse team"

What do you like best?

The knowledge and adaptability of the team

What do you dislike?

Changing of point people in the beginning.

Recommendations to others considering the product:

Take the time to work through your needs and then work with the Gotransverse team to determine how best to solve them. They have the knowledge and creativity to help implement what will work... or at least come close.

What problems are you solving with the product? What benefits have you realized?

Creating a new billing system to process our invoices. Streamlined the process within our system.

CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"TRACT is the only billing provider that processes the volume of data we required."

What do you like best?

The system runs in the background of our day to day and is reliable.

What do you dislike?

Would like to have more flexibility in formatting invoices, like at the account level. for example, customer ABC would like XYZ on the invoice or include custom fields on the invoice.

What problems are you solving with the product? What benefits have you realized?

replaced an outdated and unreliable internally built billing system. Production Support no longer needs to manage and be involved in closing the month!