Christine K.
CK
Christine K.
"Effortless Remote Access with Room for Speed Improvement"
5/5
What do you like best about GoToMyPC?

I love how GoToMyPC feels like I'm at work, even though I am working from home due to an injury. It allows me to work and print from home, which is incredibly convenient. I also love that it saves all my passwords for my shortcuts, making it feel just like working at my office desk. The initial setup was very easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I wish that it were a little faster. Sometimes it feels like it lags. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

Hi Christine! Thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community!

Juan O.
JO
Juan O.
Agent
Mid-Market (51-1000 emp.)
"Remote Tools Are Handy, But Speed Holds Them Back"
3.5/5
What do you like best about GoToMyPC?

Good access from everywhere and good tools. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Slow speed to make use of the remote tools Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

Hi Juan! Thank you for your feedback! Thank you for being a valued part of our community!

dilip v.
DV
dilip v.
PHARMACIST AND DIRECTOR
Small-Business (50 or fewer emp.)
"Easy to Use and Access from Anywhere"
4/5
What do you like best about GoToMyPC?

EASE OF USE AND ACCESS AND IMPLEMENTATION Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

NEEDS GOOD BROADBAND AT BOTH ENDS GOOD FEATURES Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

Hi Dilip,

Thank you for your feedback! Thank you for being a valued part of our community!

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very Helpful for Remote PC Access When VPN Isn’t Available"
5/5
What do you like best about GoToMyPC?

This software has been very helpful for connecting to PCs remotely when VPN access isn’t easily available or is unavailable. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

With so many free and open-source tools at our disposal, it’s starting to feel like paying for software isn’t really necessary. Review collected by and hosted on G2.com.

Zachary T.
ZT
Zachary T.
Head Of Marketing
E-Learning
Small-Business (50 or fewer emp.)
"Affordable, Easy Remote Access Solution"
4/5
What do you like best about GoToMyPC?

I appreciate GoToMyPC for its ease of use and affordability, making it accessible even to non-IT personnel. The software facilitates seamless remote collaboration, allowing team members to work efficiently from any location. I also value that GoToMyPC allows for simple remote access to company computers and is uncomplicated to set up, contributing to a smooth user experience. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Sometimes the initial setup of GoToMyPC is confusing for a first-time user. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

Hi Zachary, thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. Your feedback is invaluable, it helps us continue to improve and better serve our customers.

John P.
JP
John P.
"Effortless Remote Access, Dated Interface"
4.5/5
What do you like best about GoToMyPC?

I like how GoToMyPC gives me access to files and applications that I would otherwise have to carry around on a USB drive. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The interface is a little bit dated and overly complex. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service.

Brian B.
BB
Brian B.
Manager
Small-Business (50 or fewer emp.)
"Yay! Go to my pc!!"
4/5
What do you like best about GoToMyPC?

Go to my PC is very handy... has saved me countless trips across town. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The password/access code is always a bit of a hassle. Especially when you try multiple times and get locked out while trying to conduct business Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

Hi Brian,

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

MJ
Mani J.
IT Support and Operations Support
Mid-Market (51-1000 emp.)
"User Experience Focus"
5/5
What do you like best about GoToMyPC?

Easy Remote Access, Cross-Platform Support, Strong Security and File Transfer Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Nothing to dislike about this software and it is amazing Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use, Perfect for Frequent Users"
5/5
What do you like best about GoToMyPC?

The Ease of Use is especially helpful due to my Frequency of Use Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

login delay and mutting of the program running at login. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

Brian Y.
BY
Brian Y.
Associate Attorney
Small-Business (50 or fewer emp.)
"Quick and easy remote access"
5/5
What do you like best about GoToMyPC?

GoToMyPC provides easy remote access from anywhere. I use it regularly from home and court and am able to quickly and easily get information from our system. It allows me to leave files back in the office and just bring essentials to court when necessary. I use it to work remotely from home as well. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The only downside I have found so far is that it can't start my computer at work if it has been turned off for any reason. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC
Edit edit

We really appreciate you taking the time to share your experience with us Bran. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us.