---
title: GoToMyPC Reviews
meta_title: 'GoToMyPC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 237 reviews by the users' company size, role or industry
  to find out how GoToMyPC works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 237
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# GoToMyPC Reviews
**Vendor:** GoTo  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 237
## About GoToMyPC
GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.



## GoToMyPC Pros & Cons
**What users like:**

- Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere. (18 reviews)
- Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility. (15 reviews)
- Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere. (12 reviews)
- Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time. (11 reviews)
- Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues. (10 reviews)
- Easy Setup (8 reviews)
- Mobile Compatibility (7 reviews)
- Users find GoToMyPC to be **reliable** , enabling seamless access to their business PCs from anywhere. (7 reviews)
- Simple (7 reviews)
- Connection Speed (6 reviews)

**What users dislike:**

- Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program&#39;s value over time. (9 reviews)
- Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar. (7 reviews)
- Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks. (7 reviews)
- Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions. (5 reviews)
- Users often face **login issues** , including delays and security steps that complicate access when conducting business. (3 reviews)
- Users often face **authentication issues** , including a cumbersome login process and challenges with 2-step verification. (2 reviews)
- Restart Issues (2 reviews)
- Setup Difficulties (2 reviews)
- Audio Issues (1 reviews)
- Complexity (1 reviews)

## GoToMyPC Reviews
  ### 1. GoToMyPc.com

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about GoToMyPC?**

GoToMyPc makes transferring large files from one computer to another a breeze. It also makes accessing my computer a breeze when on the road. I can do everything that I would normally do when sitting at my computer but via the internet and I can also print locally to where I am at that moment.

**What do you dislike about GoToMyPC?**

Occasionally the transfer function locks up or doesn't complete and I have to restart. At one time there seemed to be a button to click to stop this issue, but I don't see that button anymore and this still happens

**Recommendations to others considering GoToMyPC:**

If you work remotely and or transfer large files, GoToMyPc is for you. It is so easy to install and use, it really makes life so must easier working remotely.

**What problems is GoToMyPC solving and how is that benefiting you?**

Access to my computers from outside the office is essential in today's environment and GoToMyPC makes doing this a breeze. We also use this to access our client's computers and assist them as needed. It behaves as if we were sitting right there at their computer with them.

  ### 2. Long-Term User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2023

**What do you like best about GoToMyPC?**

User friendly, reliable & fast
Find most helpful: can view entire screen
Easy log in for different employees

**What do you dislike about GoToMyPC?**

Occasional connectivity issues or stalling
Not sure what can be done to improve

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote work, log in during natural disasters, after-hours patient emergencies, etc...

  ### 3. The product functions as expected except it uses a lot of CPU.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2023

**What do you like best about GoToMyPC?**

The fact that it now can run as a normal user and does not need to be "installed".

**What do you dislike about GoToMyPC?**

It seems to take a lot of resources to use and is has a lot of lag from the viewing side.

**What problems is GoToMyPC solving and how is that benefiting you?**

It helps us connect to users remotely when they are not on the VPN or logged in.

  ### 4. Another remote desktop software to control your PC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohit V. | Windows Support Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2022

**What do you like best about GoToMyPC?**

GoToMyPC is a remote desktop software that you may use to take control of your Windows or Mac Desktops, Laptops or servers.
Its a really good choice for IT professionals to centrally manage multiple desktops from one place.

**What do you dislike about GoToMyPC?**

The UI is too simple. Its good to have that way to save on a machine's resources but it looks like I'm in 90's era. The GUI needs to be improvised.
Another thing is price that you must compare with Anydesk & Teamviewer.

**Recommendations to others considering GoToMyPC:**

It can be integrated with LastPass to manage passwords easily.

**What problems is GoToMyPC solving and how is that benefiting you?**

Its helps me to cater clients that are not 'technical'. I can take remotely troubleshoot their machines, guide them to perform their duties, control security & collaborate while sitting at home. WFH is another reason to have this software in your bucket.
Couple it with LastPass to manage passwords and you're safer than 95% of remote desktop users.

  ### 5. Very reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yevgeniya G. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about GoToMyPC?**

During pandemics, GoTo My PC saved our business. We start working remotely and decided to continue to keep it up. Fast, easy and convenient. Security is very important and GoToMyPC provides it so far.

**What do you dislike about GoToMyPC?**

Once we had a problem with the connection and the customer service representative could not do anything. I spent a lot of time on the phone, and the waiting time was long. I had to give up and come back to the office the next day. But when I call the next day, I guess I was lucky and the representative solved my problem within minutes.

**Recommendations to others considering GoToMyPC:**

Easy and reliable.

**What problems is GoToMyPC solving and how is that benefiting you?**

We were so happy with this GoToMyPC during the pandemic, that we decided to continue to work remotely. We save a lot with remote work. Fewer office hours, travel, parking, utility etc.

  ### 6. I am able to work from anywhere in the world with an internet connection. It's safe and secure too!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori L. | Secretary/CVFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about GoToMyPC?**

You are able to log onto your computer from anywhere in the world with an internet connection.

**What do you dislike about GoToMyPC?**

It's a little tricky to figure out at first but once you get the hang of it, it is super easy.

**What problems is GoToMyPC solving and how is that benefiting you?**

It lets me get work done at any time of the day or night.

  ### 7. Go To My PC Has Been Extremely Valuable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike M. | Owner of M & S Computer Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about GoToMyPC?**

I have been a user of Go To My PC since 2010.  It allows me to connect to my home PC while on business, vacation or traveling via my laptop to access all my software programs at home without duplicating them on my laptop.

**What do you dislike about GoToMyPC?**

For personal use the annual cost is expensive. Otherwise, it provides great connectivity.  I have no dislikes about the software interface performance.

**What problems is GoToMyPC solving and how is that benefiting you?**

It allows me to process all my daily emails on the home PC while away from the home. I also can use the specialized software remotely without purchasing multiple copies of the same software to have on my laptop thereby saving a lot of costs.

  ### 8. User friendly lot of inbuilt worthwhile features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul A. | Sr IT support specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about GoToMyPC?**

Easy of access to the windows or Mac systems with admin access control,
Swift file transfers, getting system info instantly with a click and event viewers.

And most importantly the collaboration of inviting other technician within the same session for assistance in critical.

**What do you dislike about GoToMyPC?**

At times the software goes not responding or it doesn't generate a code until unless the session is killed from task manager.
After relaunching the app it works perfectly without issue

**Recommendations to others considering GoToMyPC:**

You won't regret choosing this tool for your business. A well designed admin tool with easy ofaccess

**What problems is GoToMyPC solving and how is that benefiting you?**

Assisting my company colleagues globally for all IT issues over remote session and resolving on call instantly with remote access through this tool.

The admin view of the system even the remote system is locked we could still have a connection to the system and manage it.

  ### 9. My experience with  Go To My PC.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

What is most helpful about Go To My PC is that it is extremely easy to work with.  I have used this product to connect to my office server from Arizona, California, and Wisconsin.  In the few occasins
that I have needed assistance, their customer support was excellent

**What do you dislike about GoToMyPC?**

There is nothing that I dislike about this product. We have other people in our office that use it and they have never complained about any feather of it. I can only say that I personally and I speak of the people in my office that there is no downside to using the product.  You can expand the number of users very easily.

**What problems is GoToMyPC solving and how is that benefiting you?**

I travel very frequently and I need to have access to my office server and the various programs that are on the server. The ease of communicating is a tremendous benefit  to me.

  ### 10. Decent service for remote access to pc or laptop

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about GoToMyPC?**

Good service with basic functionality. Nothing too advanced but it gets the job done.

**What do you dislike about GoToMyPC?**

The features were limited com[ared to other services we have tried in the past

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote access to work computer when traveling.

  ### 11. Goto 'MyPC'

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven G. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

I like that there is a alternative to the built in remote support. Radmin that sets off the virus scanners and, is separate from the regular meeting software you normally use.

**What do you dislike about GoToMyPC?**

I don't like installing more software. I like optimal solutions. So if you are happy with the meeting software sharing your screen for a presentation you can expect the same.

**Recommendations to others considering GoToMyPC:**

I would use vnc in a hurry and, set this up later. it just doesn't come with the support this does.

**What problems is GoToMyPC solving and how is that benefiting you?**

Well it comes with support you get all your questions answered by the company support staff if you are tired of Microsoft support. It's not the fastest, it's not the cheapest but, if you want that functionality and, don't want to go into work you can always have a alternative. It comes with a android app.

  ### 12. Good package

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ceci L. | Human Resources assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about GoToMyPC?**

I had a good experience with the package, used several tools, but I used to use the one that would connect to another computer and offer remote access. It was good most of the times.

**What do you dislike about GoToMyPC?**

It was somewhat expensive and found a better solution for it, less expensive and faster.

**What problems is GoToMyPC solving and how is that benefiting you?**

It allow me to connect to a remote computer. We all work remotely and it offered a great solution for us.

  ### 13. Good product, a bit overpriced

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about GoToMyPC?**

The product gets you exactly what you need

**What do you dislike about GoToMyPC?**

The product is a bit overpriced for what it accomplishes

**What problems is GoToMyPC solving and how is that benefiting you?**

We used the product to help debug issues with customers onboarding

  ### 14. Go to my PC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2023

**What do you like best about GoToMyPC?**

It allowed me to work remotely with little difference than at my work station.

**What do you dislike about GoToMyPC?**

Sometimes connectivity would be a problem and would be locked out.

**What problems is GoToMyPC solving and how is that benefiting you?**

During emergencies it allows the employees to still work remotely when needed.

  ### 15. GoToMyPC is so easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Kate D. | Doctor of Chiropractic, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about GoToMyPC?**

I have used GoToMyPC off and on for the past 14 years. I liked it so much that when I needed to once again have the ability to remote into my office computer I chose to go back to GoToMyPC. What I like about it is the user-friendliness. It just is so easy to use! Also, I am comfortable with the price I pay.

**What do you dislike about GoToMyPC?**

I don't have any negatives that I could report. It is a great product!

**What problems is GoToMyPC solving and how is that benefiting you?**

The best thing that I have noticed from when I first started using the program 14 years ago is the lag time. I can work from home and it is almost just like working directly from my office computer. Whereas 14 years ago there was a significant lag between the action I was making, and the action being produced on my office computer. So that is a really nice resolution to have now. :-)

  ### 16. Work from home

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about GoToMyPC?**

Ablility to acces computer from home, convenient

**What do you dislike about GoToMyPC?**

Coworkers in the office could see my screen prior to it timing out

**What problems is GoToMyPC solving and how is that benefiting you?**

It allowed myself to work from home while sick or in quarantine

  ### 17. Low-cost unmanned remote tool with a simple start-up.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jesper R. | Principal Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about GoToMyPC?**

Remote, help is incredibly simple to operate and reasonably priced. I have access to the PC that I require. I was permitted to access any of my three systems. I have the option of printing to my workplace PC or some other printer. The option to print from customers' PCs to my printer is among my favorite and most utilized features. I wouldn't have been able to perform as efficiently and productively without such simple remote access.

**What do you dislike about GoToMyPC?**

The only issue I can figure out is the persistent LastPass pop-up that appeared for a time. The second complaint is the cost increase a few years back. I'd enjoy it more if its cost was reduced.

**Recommendations to others considering GoToMyPC:**

Best for those who want remote connection, with extremely simple deployment and no significant help required. Less suitable for larger enterprises with several users.

**What problems is GoToMyPC solving and how is that benefiting you?**

In our company, we've been using GoToMyPC for 3 years. It is incredibly simple to set up and use. GoToMyPC enables me to quickly and easily connect to my customers' PCs. GoToMyPC enables me to simply complete my work. I require the capacity to use this tool. I've tried several, but it's by far the finest.While leaving the workplace, going home, or on a meeting or job trip, GoToMyPC is my buddy that helps me do my work.

  ### 18. GoToMyPC is superb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | Payroll Accounting Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about GoToMyPC?**

GoToMyPC allows us to work remotely with very little trouble. I appreciate how fast & convenient it is. The only tool I use for GoToMyPC is a laptop. I'm not sure how it compares to its competitors.

**What do you dislike about GoToMyPC?**

The only downside I can think of when using GoToMyPC is that when there is an interruption of an Internet signal, sometimes you have to log in again, but that can happen on almost any platform.

**What problems is GoToMyPC solving and how is that benefiting you?**

GoToMyPC solves the problem of working remotely without having to choose a more complicated method of connecting to our pc at our office & saves us time. Our business performance increased by using GoToMyPC.

  ### 19. Seemed a little unstable at the time it was used.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about GoToMyPC?**

Ability to connect to another person's computer

**What do you dislike about GoToMyPC?**

The connectivity was unsteady when used.

**What problems is GoToMyPC solving and how is that benefiting you?**

linking to a remote computer when unable to get to location

  ### 20. The Most reliable and Intelligent tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sabarinathan G. | Senior IT support specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about GoToMyPC?**

The tool has all the features for remote desktop connection, It is a robust one and it can work on multiple RDP connections without any flaw

Amazing tool

**What do you dislike about GoToMyPC?**

I have no dislikes, but the tool needs to get advanced features like connect wise and Datto in future

**Recommendations to others considering GoToMyPC:**

I am a technical person who worked with LogMeIn and to initialize the Go to my pc

I will recommend the tool as it is more user friendly to my upcoming job as well

**What problems is GoToMyPC solving and how is that benefiting you?**

I am working as IT support engineer my daily work is with the tool , It is the face and strength of my work with quality

  ### 21. It is compact and convenient for use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben P. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about GoToMyPC?**

It is compact and convenient for use. With the internet portal, additional users may easily attend meetings or assist with calls. I can perform on my workplace PC from everywhere, and I can also change the angle of the view. I appreciate the data transfer features. If one needs to print offsite, he has the option to do so as well. It enables us to debug desktops for customers from any location. It contributes to users' high availability. It is simple to get and implement. Joining is simple thanks to the flexible features.

**What do you dislike about GoToMyPC?**

I dislike downloading new applications. I prefer ideal alternatives. So, if you're comfortable with the conference program that allows you to share your display for a demonstration, you may anticipate it too. It's highly pricey - the total cost of maintenance is considerable. When I assessed the price to other alternatives, it was significantly higher. It is still less expensive than traveling all over the state. When a customer's PC goes down, we must reboot it personally, and also the file transferring or copying capability is disabled. I occasionally have difficulties signing in since I possess both administrator & user accounts; otherwise, I like the product.

**Recommendations to others considering GoToMyPC:**

GoToMyPC is simple to utilize on a constant schedule like an IT professional. It's just a fantastic product, and I highly recommend it. Check it out. It's pretty excellent and easy to use.

**What problems is GoToMyPC solving and how is that benefiting you?**

I appreciate being able to safely sign into my computer from everywhere in the world. I can contact people for help and even interact and perform seminars. My favorite aspect of GoToMyPC has been its ability to do remote debugging in live time. I can securely install or uninstall software or applications on the customer's computer. I got more efficient since it allowed me to debug numerous connections at once.

  ### 22. GoToMyPC simply works, that's enough reason for me to continue to use it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jory T. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

I've used GoToMyPC for years. The program has been up and running, it is not a new startup based on everyone working from home during the COVID pandemic. My suggestion is to stick with a company that has proven itself well before a worldwide health crisis required everyone to change their lives.

**What do you dislike about GoToMyPC?**

Unfortunately, it is internet based, so you can't blame the program itself when an internet provider fails to provide service.  But that is the downside to GoToMyPC; it is dependent upon good internet service for it to work adequately.

**What problems is GoToMyPC solving and how is that benefiting you?**

There really have not been any problems I have encountered, so I don't know of any advancements that the program developers are attempting to fix.

  ### 23. Fast, safe and secure access.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin  W. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

It is an easy to use and very flexible platform with which I can easily access my computer or any frequently used software. It has an amazing feature, which is the ability to print files from my office computer to my printer and/or laptop. It works extremely well, I liked it from the first moment I started using it (beginning of the pandemic) and best of all, at a very low cost.

**What do you dislike about GoToMyPC?**

I have nothing bad to say, it is fast, easy to use, intuitive and easy to access, the only thing I regret is not having used it before.

**Recommendations to others considering GoToMyPC:**

I recommend GoToMyPC because it is easy to use, it offers safe and secure access, it can be used anywhere no matter where you are as long as you have a secure connection, it has great remote printing and file sharing options.

**What problems is GoToMyPC solving and how is that benefiting you?**

It's incredibly easy to use, I can remotely access my office computer quickly and transfer and print files from one computer to another. Access is safe, it works well with wi-fi as a VPN.

  ### 24. Its super easy and user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry E. | Director of Special Projects, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about GoToMyPC?**

I like hoe easy it is to log into my work desktop from my home computer.

**What do you dislike about GoToMyPC?**

I wish there was a discount for non-profits.

**What problems is GoToMyPC solving and how is that benefiting you?**

n/a

  ### 25. It does what you need to.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua D. | Information Technology Training Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about GoToMyPC?**

Sounds are by far the best feature that you have. As per my experience with other remote tools, they sometimes are having trouble with playing sounds. Also better mobile capabilities than TeamViewer.

**What do you dislike about GoToMyPC?**

I get disconnected every once in a while if I have a bad network. I know it's normal some competitors are like that too, but before I only have mobile data and it sucks. Now, it's all good.

**Recommendations to others considering GoToMyPC:**

To put it simply, in my honest words, this does not compare to TeamViewer. This is by far the best one in the market, on par with if not better than AnyDesk.

**What problems is GoToMyPC solving and how is that benefiting you?**

Windows server maintenance (it is on a Virtual Machine), PC troubleshooting (many of it). I also use it before on my previous company for company, team and individual meetings. That company already dissolve because of it's operation (POGO) problem.

  ### 26. A great app for the team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about GoToMyPC?**

It's one of the tools that make our teams' collaboration effortlessly seamless. It has the simplest interface as it is user-friendly, and didn't take much of an effort to learn its features and how to use it. Also, whenever we need to do file transfers, we are all safe in doing so as all of our files are secured and safely kept.

**What do you dislike about GoToMyPC?**

I haven't experienced anything far worst than sometimes it's a bit laggy, and I know there are several reasons behind it that may have caused the app to slow down. Apart from that, I can't think of any!

**What problems is GoToMyPC solving and how is that benefiting you?**

It makes file transfer an easy-peasy task to do. You need not go to your colleague personally to obtain the files which save a lot of time. It makes everything effortlessly seamless!

  ### 27. Great product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** jerome g. | Dentist/business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about GoToMyPC?**

I have been using this platform for many years for my multiple dental offices. I have never had any issues or problems. I love how you can customize your plan to suit your needs. I also like how you can install it on different computers depending on your needs.

**What do you dislike about GoToMyPC?**

I have never had any issues that I can think of.

**Recommendations to others considering GoToMyPC:**

Look no further

**What problems is GoToMyPC solving and how is that benefiting you?**

I can log in to the office from home and work remotely. I can also log in from one office to a computer in another location and work remotely that way.

  ### 28. GoToMyPC keeps me connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** David T. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

GoToMyPC is a reliable means for accessing any of my computers in three locations.   The platform is stable, so I can leave GoToMyPC up and running for days.

**What do you dislike about GoToMyPC?**

Files created on one computer don't update the others.  The mass transfer tab works fairly well, but gets hung up at times.

**What problems is GoToMyPC solving and how is that benefiting you?**

It keeps me connected.  It is simple to connect with a remote computer to retrieve files.

  ### 29. We have used GoToMyPC for over 5 years - It is the  greatest!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom Y. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

Each of our employees uses GoToMyPC and has found it to be very easy to use, extremely convenient and very dependable.  We can't do without it.

**What do you dislike about GoToMyPC?**

We have not found anything to dislike about using GoToMy PC.  For some small businesses the price might be a concern.

**What problems is GoToMyPC solving and how is that benefiting you?**

During the pandemic, GoToMyPC was a business-saving tool.  We found that most of our employees were able to accomplish their tasks from home without any hitch at all.  It also provides the ability to access office files directly from our client's offices, which we have found very useful.

  ### 30. Great tool work from home!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

Can work from basically anywhere.  Can work computer from the road.  Easy and convenient.   Cost is ok for service provided!

**What do you dislike about GoToMyPC?**

Wish I could stay logged in longer.  Having to log in each time is a pain!

**What problems is GoToMyPC solving and how is that benefiting you?**

Allows me to be home and still accomplish what need to be done.

  ### 31. Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Howard M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

Very easy to install and use.  Reasonable price and good connection speeds.  Easy to set up remote printers.

**What do you dislike about GoToMyPC?**

Occasionally when downloading multiple files from a client, the download gets stuck.  Requires reconnecting.

**What problems is GoToMyPC solving and how is that benefiting you?**

Allows me to connect remotely to clients and do work for them or troubleshoot a problem.

  ### 32. Working remotely is amazing. The time I don't spend in the car in traffic can now go to me time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about GoToMyPC?**

I can get work done anywhere I want. Vacation, friend or family events, etc. Wherever you can access the Internet, you can access your work computer.

**What do you dislike about GoToMyPC?**

Initial the price wasn't quite worth the benefits we were getting from using it. Once we got that taken care of, things have been great.

**What problems is GoToMyPC solving and how is that benefiting you?**

It is allowing us to continue to work when we have doctor appointments, kid events, and social events, all of which would normally require us to take a full day off.

  ### 33. This is a great option for working away from the office

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

One of the best things about this product is the simplicity. I've used other remote login softwares in the past and they can be clunky and cumbersome at times when you're just trying to get some work done.

**What do you dislike about GoToMyPC?**

I personally felt that it was a little pricey for the simple software that it is. Also, this might have changed since I used it or maybe I just couldn't figure it out but there didn't seem to be a full screen option. This was very inconvenient for working on a laptop which is almost always smaller screen than what is at your desk

**Recommendations to others considering GoToMyPC:**

In my personal opinion, there a lot of better options on the market for this type of software. TeamViewer is probably the best one I have ever used and that's what I use today. I bet I've tried out no less than a dozen different remote login softwares. I normally don't work remotely but my children do have some medical conditions that require a couple of days in the hospital a few times a year for checkups. This is when I use this software the most. Hospital internet can be slow and spotty so I need something that's going to get the job done. This one wasn't it. Between the overall use and price point, I believe the best option would try a few others out first.

**What problems is GoToMyPC solving and how is that benefiting you?**

It did do the job as far as allowing me to login to my pc when I was away from my office. I had full control of my pc as if i working working from my office so it didn't really slow down my work time.

  ### 34. Makes my travel life much simpler.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann D. | Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about GoToMyPC?**

Being able to access my PC from anywhere allows me to travel without always having to tote my laptop around with me.

**What do you dislike about GoToMyPC?**

I haven't really ever experienced a part of GoToMyPC that I don't like.

**What problems is GoToMyPC solving and how is that benefiting you?**

When I am not with my computer but need an email or file that is on it, I can simply jump on any computer and access my PC to get what I need.

  ### 35. Completely recommend GoToMyPC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori. F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about GoToMyPC?**

Convenient, easy, secure and affordable.

**What do you dislike about GoToMyPC?**

There is nothing I dislike about gotomypc

**What problems is GoToMyPC solving and how is that benefiting you?**

I can access my main work computer from anywhere which allows me to be much more productive and flexible.

  ### 36. Reliable and Easy Remote Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan B. | Vice President Employee Benefits, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about GoToMyPC?**

GoToMyPc is reliable and easy to use for remote access.  I have had very few issues with the service in the last 5 years.  When there was an issue, it was resolved quickly,

**What do you dislike about GoToMyPC?**

The service is easy to use in both PC and MAC.  The mobile application is a bit less user friendly.

**What problems is GoToMyPC solving and how is that benefiting you?**

I have worked remotely for several years - prior to COVID19.  The service allows me to be as productive on the road as I am in the office.  I do not have to email files or materials to work outside of the office.

  ### 37. Adds great flexability to the way I run my business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about GoToMyPC?**

The connectivity is always good and allows me to work at home or at a different location as if I was in the office.

**What do you dislike about GoToMyPC?**

Not sure, other than not having access to other documents physically, but that is not GoToMy PC's problem.

**What problems is GoToMyPC solving and how is that benefiting you?**

GoToMyPC reduces time and travel and allows me to work on issues immediately and not have to wait until I get to the office to address them.

  ### 38. On the Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Promod B. | Team lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about GoToMyPC?**

Full access control to remote system, fast and efficientl navigating and taking control. Used logmein software for the support. It is simple fast with loaded feature which others do not offer

**What do you dislike about GoToMyPC?**

None that am aware of so far. Sometimw it just freezing and auto close and have to relaunch multiple time. Its already loaded with and do not see any changes require

**What problems is GoToMyPC solving and how is that benefiting you?**

Great for accesing system remotely fixing the issues. This saves our time and energy and more productive which we spend. Can check multiple system which is located in various location at the same time

  ### 39. Enhanced security remote desktop tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nagesh T. | IT infrastructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about GoToMyPC?**

Best thing to go ahead with GoToMyPc is reliability & session connectivity with enhanced security and a layer of authentication security integrated into it which makes this too complaint with all security measures. ease to use and the best part can be accessed by the web browser.

**What do you dislike about GoToMyPC?**

Nothing to dislike as of now as this tool comes with superior features.

**What problems is GoToMyPC solving and how is that benefiting you?**

Increased productivity with the reliable session connectivity of the user made productivity increase and feels like working on physical system. and also made remote desktop system secure with layers of security.

  ### 40. The power of GoToMyPc

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gosi M. | Director Of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

Light weight, simple to use and with the  web interface, it is relatively easy for other users to connect to meetings or support calls

**What do you dislike about GoToMyPC?**

so far so good, save for relatively unpopular use in preference of other vendors

**What problems is GoToMyPC solving and how is that benefiting you?**

I am able to connect to users for support and also to meet and do webinars

  ### 41. GoToPC is a great software for my firm

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

It's easy to share my screen with clients to show case documents and even get signatures on documents while speaking with them both with audio and video.

**What do you dislike about GoToMyPC?**

Besides the cost there is nothing I do not like I enjoy the ease of use but the extra cost is something i wish I disnt have to incur.

**Recommendations to others considering GoToMyPC:**

It's a great tool for my firm and could be for any business meeting with clients remotely

**What problems is GoToMyPC solving and how is that benefiting you?**

Meeting with clients, sharing case documents papers and important information in a visual format

  ### 42. My review of GoToMyPC software app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about GoToMyPC?**

Reasonably priced unattended remote software with simple setup. We are using it as a single user (an owner) who is retired from the organization. For remote support - very simple to use and decent price.

**What do you dislike about GoToMyPC?**

It lacks a voice or video feature which might be nice on occasion. There is also printing challenges, it doesn't work on all of my remote computers. I am mostly happy with everything

**What problems is GoToMyPC solving and how is that benefiting you?**

The software allows me to work from my actual office computer's desktop. And allows me to make transfers of large files from one computer to another - fast. It also allows me to access our other remote computers within my first remote access so I don't have to go back and forth between logins.

  ### 43. The best RMM agent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabarinathan G. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about GoToMyPC?**

The tool is a versatile one ,used as logmein version which was fanatastic

**What do you dislike about GoToMyPC?**

The tool need improvements but no dislikes

**What problems is GoToMyPC solving and how is that benefiting you?**

I had troubleshoot all end user issues and also used the tool for file transfer and unattended RMM as well

  ### 44. Long term subscriber very please with service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about GoToMyPC?**

The speed and reliability is most helpful

**What do you dislike about GoToMyPC?**

Time of inactivity could be made adjustable by the user as it seems a little short for my needs but I have become accustomed to working within it

**What problems is GoToMyPC solving and how is that benefiting you?**

Keeping in contact with employees and customers 24/7 as required in my line of work

  ### 45. Works Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge V. | System Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

Easy to use for the non-tech-savvy user.

**What do you dislike about GoToMyPC?**

Can get a little pricey if you have more than a few users.

**Recommendations to others considering GoToMyPC:**

If you have users that are not tech-savvy, this is the product for you.

**What problems is GoToMyPC solving and how is that benefiting you?**

Allows users to work from home easily and without interruption.

  ### 46. Secure and reliable GoToMyPc remote access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nagesh M. | IT infrastructure engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoToMyPC?**

Secure and reliable access to remote systems and easy to deploy remotely with dual monitor display feature. loved the performance of the application and connectivity. privacy and maximum security which allows data security.

**What do you dislike about GoToMyPC?**

Nothing to dislike with the application as of now.it works so smooth and web based remote access.

**What problems is GoToMyPC solving and how is that benefiting you?**

secure login and authentication with the access codes. performance related to session connectivity it is reliable.web based remote access which helps to ease of connect.it works like working on physical system.

  ### 47. PERFECT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bonnie M. | Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about GoToMyPC?**

That I can work on my office desktop from anywhere,  It even lets me adjust the size of the veiw

**What do you dislike about GoToMyPC?**

I can't think of anything that I don't like

**What problems is GoToMyPC solving and how is that benefiting you?**

When my boss has a problem with his desktop I can get on it and fix it.  And I love working from home

  ### 48. Futuristic App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2022

**What do you like best about GoToMyPC?**

GoToMyPC makes it easier for our team to collaborate ideas and resolutions which is beneficial whenever we assist our clients or users. It's user friendly UI makes you a pro in a snap!

**What do you dislike about GoToMyPC?**

I'm loving this product. And by par, this is the most effective from any other products that I've tried. There isn't much to improve, I think only the time when it sometimes lags.

**What problems is GoToMyPC solving and how is that benefiting you?**

We are in virtual setup now, I've realized that this product makes our job a whole lot easier as we need not talk to our users while working on their issues, we can easily just connect and resolve.

  ### 49. GoToMyPC - Best and Most Secure Remote Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about GoToMyPC?**

My organization has been using GoToMyPC for a couple of years now. We have not had any troubles with connectivity or slow performance. I recommend this product for anyone in need of accessing another device securely with quick performance. I receive notification from the GoToMyPc tech team if and when they will be applying updates to their system, which is always during the late night hours and does not interfere with our connectivity.

**What do you dislike about GoToMyPC?**

There are no dislikes. We have had positive performance with this product.

**Recommendations to others considering GoToMyPC:**

Recommend GoToMyPC to any business or individual looking for a secure way of connecting to another device.

**What problems is GoToMyPC solving and how is that benefiting you?**

No problems at this time.

  ### 50. GotoPC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about GoToMyPC?**

I like the ability to login to my PC securely from anywhere remotely.
I also like the file transfer capabilities . If you need the ability to print remotely, they have that as well.

**What do you dislike about GoToMyPC?**

It's very expensive - high cost of ownership. I have compared the cost to other solutions and it's significantly more expensive. When compare to traveling across the country, it's still cheaper.

**Recommendations to others considering GoToMyPC:**

It's a great product, I would reccommend it.

**What problems is GoToMyPC solving and how is that benefiting you?**

The problem with having a computer which is not local, requires someone to physically be in person to make any changes . The benefits of remote access is that you can access computers from far away.


## GoToMyPC Discussions
  - [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments
  - [May we see &quot;Wallpaper&quot;. It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) - 1 comment

- [View GoToMyPC pricing details and edition comparison](https://www.g2.com/products/gotomypc/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-21+21%3A30%3A11+-0500&secure%5Bsession_id%5D=5a53dc91-b556-48c9-adae-34a97e459a30&secure%5Btoken%5D=1b3b0bff9976e3ed1844b73f8dd02b76f7bb13832cafad168a6d0cd227e490fe&format=llm_user)

## GoToMyPC Features
**Generative AI**
- AI Text Summarization

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Administration**
- Diagnostics
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Remote Device Control

**Security**
- Device Management

## Top GoToMyPC Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,949 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,079 reviews)
  - [RemotePC](https://www.g2.com/products/remotepc/reviews) - 4.7/5.0 (660 reviews)

