--- title: GoToMyPC Reviews meta_title: 'GoToMyPC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 237 reviews by the users' company size, role or industry to find out how GoToMyPC works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 237 scale: '5' date_modified: '2026-07-19' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # GoToMyPC Reviews **Vendor:** GoTo **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.3/5.0 **Total Reviews:** 237 ## About GoToMyPC GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC. ## GoToMyPC Pros & Cons **What users like:** - Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere. (18 reviews) - Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility. (15 reviews) - Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere. (12 reviews) - Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time. (11 reviews) - Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues. (10 reviews) - Easy Setup (8 reviews) - Mobile Compatibility (7 reviews) - Users find GoToMyPC to be **reliable** , enabling seamless access to their business PCs from anywhere. (7 reviews) - Simple (7 reviews) - Connection Speed (6 reviews) **What users dislike:** - Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program's value over time. (9 reviews) - Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar. (7 reviews) - Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks. (7 reviews) - Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions. (5 reviews) - Users often face **login issues** , including delays and security steps that complicate access when conducting business. (3 reviews) - Users often face **authentication issues** , including a cumbersome login process and challenges with 2-step verification. (2 reviews) - Restart Issues (2 reviews) - Setup Difficulties (2 reviews) - Audio Issues (1 reviews) - Complexity (1 reviews) ## GoToMyPC Reviews ### 1. Always reliable and I am always reliant on it when away from my desk. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about GoToMyPC?** It enables me to work from my home office even when I am not near my home office. **What do you dislike about GoToMyPC?** The latest price hike was more than I expected. **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC is enabling me to work from wherever I want whenever I want. ### 2. GotomyPC works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about GoToMyPC?** I can connect anywhere I have my phone and laptop PC. **What do you dislike about GoToMyPC?** When connecting sometimes I hit the connect button twice because the software does not tell me it is trying to connect. When I try to enter my pin on my host the screen greys out. Sometimes it does this several times. **What problems is GoToMyPC solving and how is that benefiting you?** I can work from home thereby avaiding contact with others during the continuing pandemic. ### 3. Quick connection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about GoToMyPC?** Easy access from remote locations. Quickly connects to internet. **What do you dislike about GoToMyPC?** Occasional loss of connection, usually an internet issue. **What problems is GoToMyPC solving and how is that benefiting you?** Offsite quoting for customers. ### 4. GoToMyPC is easy to use in a daily basis of being an IT. **Rating:** 4.0/5.0 stars **Reviewed by:** Bernard A. | Advisor I, Technical Support, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about GoToMyPC?** The best thing about GoToMyPC is its real-time use when performing remote troubleshooting but at the same time ensures its safety thru Advanced Encryption Standard (AES) encryption. **What do you dislike about GoToMyPC?** Nothing to dislike about this product at all from my point of perspective. **What problems is GoToMyPC solving and how is that benefiting you?** I can install/uninstall/repair software or application remotely on the client's device. I became more productive as it allows me to do troubleshooting on multiple sessions. ### 5. Excellent tool for collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about GoToMyPC?** The best part is that the access code for the host computer is never transmitted – it is stored only on the host computer and is not stored on Expertcity servers. **What do you dislike about GoToMyPC?** It hangs a bit sometimes though not a concern for me. **What problems is GoToMyPC solving and how is that benefiting you?** Working remote security is of paramount importance and I am realising the benefits through it. ### 6. Best remote access app **Rating:** 4.5/5.0 stars **Reviewed by:** Mothnna K. | Sales Team Leader , Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about GoToMyPC?** Easy access to file and desktop from any **What do you dislike about GoToMyPC?** Lot of menus and some crashes sometimes when im using from mobile **Recommendations to others considering GoToMyPC:** Its totaly recommended to use it speacilly when you working from home to allow you to get needed access to your files securly **What problems is GoToMyPC solving and how is that benefiting you?** Access for my file when i work from home ### 7. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi S. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about GoToMyPC?** Good to use for remote support and very user friendly interface. **What do you dislike about GoToMyPC?** Nothing. I really like it. It's easy to use and user friendly. As of now, I didn't face any issue so I don't have anything for disliking. **Recommendations to others considering GoToMyPC:** Try it. It's very good and user friendly **What problems is GoToMyPC solving and how is that benefiting you?** It help me in remote support work for both pc and handheld devices. ### 8. It works great for me! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about GoToMyPC?** The ease of signing in and access to my desktop when traveling for work. **What do you dislike about GoToMyPC?** There is nothing I dislike. The team has thought of everything that I need **Recommendations to others considering GoToMyPC:** Buy it! Its worth it! **What problems is GoToMyPC solving and how is that benefiting you?** I don't have any problems with Gotomypc. A picture of the screen is requested in review. I'm on the host computer and cannot sign on remotely. ### 9. Good, reliable & recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Ambika Apparao V. | TSE - 2 : Isilon NAS, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2022 **What do you like best about GoToMyPC?** User friendly GUI Features Cost effective **What do you dislike about GoToMyPC?** Nothing as such So far no such defects encountered **Recommendations to others considering GoToMyPC:** Easy to install and setup Easy to connect the hosts remotely GUI is User friendly **What problems is GoToMyPC solving and how is that benefiting you?** Easy installation of Go To my pc User friendly to connect the remote computers ### 10. A Great Tool for Remote Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about GoToMyPC?** It allows me to troubleshoot workstations for users from wherever I am. It assists in the uptime of users. It is easy to use and deploy. The functionality makes connecting easy. **What do you dislike about GoToMyPC?** Sometimes I have trouble logging in, as I have both administrative and user accounts, other than that I love the software. **What problems is GoToMyPC solving and how is that benefiting you?** I am providing remote assistance to the end-user quickly and from wherever I am. Given most work remotely, this tool has become even more important. ### 11. The program is great and support is only a phone call away...if needed...which is nearly never! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about GoToMyPC?** Accessing my office computer 24/7 while away from home. Uptime is 24/7! GotoMyPrinter MySeniorCenter **What do you dislike about GoToMyPC?** I have not encountered any downsides to this day. **Recommendations to others considering GoToMyPC:** Great product...worth every penny! **What problems is GoToMyPC solving and how is that benefiting you?** Accessing MySeniorCenter terminal while away from the office ### 12. GoToMyPC review **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about GoToMyPC?** Using GoToMyPC is convenient and easy to use. **What do you dislike about GoToMyPC?** I have no problems with this at all. Never have **Recommendations to others considering GoToMyPC:** If you are looking for a easy convenient way to work remotely I strongly suggest this company **What problems is GoToMyPC solving and how is that benefiting you?** Having no problems ### 13. Logmein's interface is straighforward. Easy to navigate and I havent experience any issues **Rating:** 4.5/5.0 stars **Reviewed by:** Justin Karl S. | Product Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about GoToMyPC?** I like the user interface and the placement of buttons. **What do you dislike about GoToMyPC?** Cant think of any. I have used it for awhile and everything works fine. **What problems is GoToMyPC solving and how is that benefiting you?** Usually Desktop issues. It helps me access users' desktops who are having difficulties. ### 14. Great, easy way to remote in to a PC **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron P. | Licensed Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about GoToMyPC?** It's very easy for both the end users and the IT people! End-user experience is key. **What do you dislike about GoToMyPC?** Nothing really, it's one of the better Enterprise solutions out there. **What problems is GoToMyPC solving and how is that benefiting you?** It's super useful to take over a user's computer and troubleshoot. Speed is essential. ### 15. Best software so far for remote control **Rating:** 4.0/5.0 stars **Reviewed by:** Yogen D. | Development Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about GoToMyPC?** Speed and performance are best compared to other remote software. **What do you dislike about GoToMyPC?** So far there is nothing to dislike about. **What problems is GoToMyPC solving and how is that benefiting you?** It is helping me a lot to access my customers computers and remembering username/password is saving lot of times. ### 16. It was a great experience to work on GoToMyPC **Rating:** 4.0/5.0 stars **Reviewed by:** Trupti J. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about GoToMyPC?** Seamless connectivity, great control over to access machine **What do you dislike about GoToMyPC?** Nothing to dislike. User experience and connectivity was really good. **Recommendations to others considering GoToMyPC:** I would highly recommend usage of GoToMyPC. **What problems is GoToMyPC solving and how is that benefiting you?** It is very well benefitted to log into any computer and work. ### 17. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Ron G. | Senior Analyst, Server and Datacentre Operations, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2022 **What do you like best about GoToMyPC?** Easy access, maneurability, it is easy to provide to customers for connection **What do you dislike about GoToMyPC?** When disconnected, rarely connects back. When rebooted app sometimes crashes **Recommendations to others considering GoToMyPC:** None **What problems is GoToMyPC solving and how is that benefiting you?** Software issues specially office products ### 18. Friendly user and faster **Rating:** 5.0/5.0 stars **Reviewed by:** Fahmi Ahmed G. | IT Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2022 **What do you like best about GoToMyPC?** Remote access to computers and go to webinars **What do you dislike about GoToMyPC?** So far I haven't faced any issues with this product **What problems is GoToMyPC solving and how is that benefiting you?** I used for learning purposes and it was easy to access to setup remote PC and shows step by step ### 19. Best Tool For Remote Desk Connection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about GoToMyPC?** It is really good and performance is also very nice. Best option for Remote connection **What do you dislike about GoToMyPC?** Not facing any problems with this till date. Will definitely give feed back if there will any issues. **Recommendations to others considering GoToMyPC:** Yes Strongly Recommend this to connect Remotely . Really Easy and fast.without lagging. **What problems is GoToMyPC solving and how is that benefiting you?** It Helps me to Connect with my clients with Good connectivity and With Best Security ### 20. review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about GoToMyPC?** easy to set up and use, just has a few clitches **What do you dislike about GoToMyPC?** the download everytime I login, needs to remember me and not ask for password evertyime **What problems is GoToMyPC solving and how is that benefiting you?** none at the moment, no problems ### 21. Easy and secure access to the files using web browser **Rating:** 5.0/5.0 stars **Reviewed by:** Taushif H. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about GoToMyPC?** The login method and to get support immediately as well as browse help articles video,etc. **What do you dislike about GoToMyPC?** Nothing yet but to check wither the user is robot or programmed **What problems is GoToMyPC solving and how is that benefiting you?** Most of the time transfer of files is slow ### 22. costly, remote client application update not possible **Rating:** 3.5/5.0 stars **Reviewed by:** Lithun K. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2022 **What do you like best about GoToMyPC?** easy client management, access, grouping etc **What do you dislike about GoToMyPC?** sometime clients pc shows offline then we have to restart computer manually, file copying function **Recommendations to others considering GoToMyPC:** easy interface, easy client management **What problems is GoToMyPC solving and how is that benefiting you?** helping client computers remotely, assisting software issues ,troublshooting etc ### 23. Tool to easily access pc on remote. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2022 **What do you like best about GoToMyPC?** Instant access remotely to the pc. Secure and safe connection. **What do you dislike about GoToMyPC?** Software needs to be installed. There should be a common link that can be accessed online to access pc on remote. **What problems is GoToMyPC solving and how is that benefiting you?** It is reliable and do not lag even with slow internet connection. ### 24. Best software for screen sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about GoToMyPC?** Its very easy to install and connect to other PC without any hassle. **What do you dislike about GoToMyPC?** The UI could be better and sometimes its feel like its lagging. **What problems is GoToMyPC solving and how is that benefiting you?** Its help to connect the other machine quickly and as its use by most of all people in our network. ### 25. it was very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about GoToMyPC?** Easy access to the platform made it friendly for all **What do you dislike about GoToMyPC?** The downside is the cost per person per month **Recommendations to others considering GoToMyPC:** its perfect **What problems is GoToMyPC solving and how is that benefiting you?** Self Service option makes it easy for all ### 26. Brilliant Remote Desktop Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about GoToMyPC?** I can easily access all my files just using a browser. its brilliant **What do you dislike about GoToMyPC?** I wish the interface will be more interesting **What problems is GoToMyPC solving and how is that benefiting you?** Alot of RDP application out there, required us to install the apps, but with GoToMyPC, It's simplify that. Brilliant! ### 27. It would be easy to use or login **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about GoToMyPC?** It would be good for security purposes and we recommended for network issues **What do you dislike about GoToMyPC?** add some chat or multiple people will connect here. **Recommendations to others considering GoToMyPC:** ok **What problems is GoToMyPC solving and how is that benefiting you?** It will help to resolve any issues like troubleshooting printers etc. ### 28. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about GoToMyPC?** I remember using it before as a quick remote access **What do you dislike about GoToMyPC?** usability and the features it comes with **What problems is GoToMyPC solving and how is that benefiting you?** mostly desktop application related issues. not quite sure but I am saving time for sure. ### 29. Perfect software for remote connect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about GoToMyPC?** I like the speed, performance, and security of this software. **What do you dislike about GoToMyPC?** Till now I haven't found anything that dislikes me. **What problems is GoToMyPC solving and how is that benefiting you?** It helps me to connect with my client/Stakeholder system easily. ### 30. Quite good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about GoToMyPC?** Easy access and less hassle . **What do you dislike about GoToMyPC?** I dont know looks like there is no down sides . **What problems is GoToMyPC solving and how is that benefiting you?** Remote PCs that has having issue having issues can be troubleshoot easily ### 31. Will not refund, caused a security breach **Rating:** 0.0/5.0 stars **Reviewed by:** Connie K. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about GoToMyPC?** GoToMyPC Was easy to use, but not for the problems we've had. **What do you dislike about GoToMyPC?** We had a security breach that was tapping in thru GoToMyPc. I called them, and they couldn't offer any support. When I tried to cancel our subscription, I was told that they would not prorate a refund even though the circumstances were not our fault and we cannot use the program (everytime we log in, the hackers jump on)> **Recommendations to others considering GoToMyPC:** There is no security help, and apparently easy for hackers to tap into. I would not recommend this to anyone! **What problems is GoToMyPC solving and how is that benefiting you?** No benefits, as the risk is too great. Talked to GoToMyPc, and they stated that all they can do is cancel our auto renewal, and will not refund any portion of our yearly subscription. ### 32. Ehh **Rating:** 2.5/5.0 stars **Reviewed by:** Enxhi B. | Talent Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about GoToMyPC?** Being able to access computer files remotely **What do you dislike about GoToMyPC?** There is no full-screen option. It's not truly full screen because it mirrors your primary desktop and ends up being an even smaller screen to work out of. Very inconvenient, and also it logs you out due to inactivity after 5 mins. Not my favorite for remote work. **Recommendations to others considering GoToMyPC:** I would personally look at other alternatives as this was not my favorite as far as convenience goes. **What problems is GoToMyPC solving and how is that benefiting you?** Being able to access files remotely. ### 33. This is clever and convenient software, but if you can avoid using it definitely do **Rating:** 3.0/5.0 stars **Reviewed by:** Paula C. | Dolphin Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about GoToMyPC?** Convenient and easy to use on own laptop **What do you dislike about GoToMyPC?** It’s blurry and laggy, which is often really annoying **Recommendations to others considering GoToMyPC:** If possible, use with a second monitor **What problems is GoToMyPC solving and how is that benefiting you?** I am able to do my work from home ### 34. PC on the go! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about GoToMyPC?** It is so convenient that there is not a particular software necessary, just an internet connection. **What do you dislike about GoToMyPC?** I have not come across any issues as of yet. **Recommendations to others considering GoToMyPC:** Give it a try, it's the easiest log in from home for your business software that I have found to date. **What problems is GoToMyPC solving and how is that benefiting you?** Time!! There is never enough time during the business day. I love that I can finish my patient notes from home so that I can also do other things while getting my work load done. ### 35. An average remote access tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about GoToMyPC?** Provides access to remotes workstations without over using memory **What do you dislike about GoToMyPC?** Managing connections with multiple users is challenging; resolution quality is suboptimal compared to other vendors. **What problems is GoToMyPC solving and how is that benefiting you?** I have sued GotoMyPC to grant access to offsite users, which the software is able to do. ### 36. Great for remoting into PC **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca S. | Financial Aid Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about GoToMyPC?** I like that it is secure but also easy to allow you to remote into the specific PC. It is also very secure I feel like. **What do you dislike about GoToMyPC?** I dislike that it is sometimes very slow and can get bogged down. You also have to be at the PC you want to remote into to download the program so it can be used. **What problems is GoToMyPC solving and how is that benefiting you?** There are a lot of great things. You can set up an account and allow it to work on Multiple PCS so that is super nice. Dislike is that if you are using two screens sometimes you forget that and things get stuck on the other side. ### 37. Go To My PC Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about GoToMyPC?** I like the interface. It's much "Cleaner" than typical VPN connectivity. It is also easier to use for people who are just entering remote connectivity. I also use 2 monitors and like the way Go To My PC handles this, with options at full screen or not... **What do you dislike about GoToMyPC?** It doesn't show the host's wallpaper. I also understand that this uses less bandwidth to accommodate, however in todays times, WALLPAPER should not be an issue. **Recommendations to others considering GoToMyPC:** I used to work for Citrix, the originator of Go To My PC, way back when I even had it working on a small screened cell phone, 2 monitors at that! It has come along way at this time and is still the uncontested, in my opinion, product of choice. **What problems is GoToMyPC solving and how is that benefiting you?** I can use my office computer for local business network programs, however as more and more applications are going "Web based" this might be not required in the future. Beware..... ### 38. Covid work from home **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about GoToMyPC?** The speed of which the program works is faster than most other programs we have tried. It also has more security precautions than other programs I have researched. **What do you dislike about GoToMyPC?** Not sure that this is any fault of the program itself, but when internet speed would slow, the reaction speed would decrease horribly. I know this is also an issue for programs like Anydesk. **Recommendations to others considering GoToMyPC:** Price is a big factor, that in combination with how secure you are wanting the program to be, is going to be your deciding factor. There are other cheaper or free options, but if you are worried about security threats or personal data not being secure then you will have to pay more for a service like GoToMyPC. **What problems is GoToMyPC solving and how is that benefiting you?** We were able to send our office home during the Covid stay home orders, this allowed us to keep business as usual. ### 39. Easy way to access your work PC from anywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about GoToMyPC?** Being able to remotely access my work computer when needed, like during Shelter-In-Place orders, or days when I unexpectedly need to be out of the office. Helps me stay on top of my work duties without having to worry about getting co-workers properly entitled to access specific documents or procedures. **What do you dislike about GoToMyPC?** The service will disconnect if your internet is at all intermittent, or if your signal strength is variable, causing multiple log-ins if you are working remotely for long time spans. **What problems is GoToMyPC solving and how is that benefiting you?** This is great to allow senior employees, or employees with special entitlements to cover their roles, without having to physically be in the office at all times. ### 40. Shady company **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about GoToMyPC?** Seriously . . . Right now I don't like anything about this service for $420 (really $840 for NOTHING) **What do you dislike about GoToMyPC?** I have had a subscription with GoToMyPC for years. They changed their name to LogMeIn not too long ago. The subscription was $99 per year which allowed me, as a small business owner, to access my home network and files remotely when I was traveling. It wasn't a great service b/c it cut out a lot or wouldn't connect, but it was the only option out there that was reasonable. I have been a subscriber for so long that I must have subscribed under my original AOL email address which I have since abandoned many years ago. I have an auto response on that email which directs anyone who contacts me to my GMAIL address. I have never heard form them. Regardless, they (GoToMyPC / LogMeIn) changed their annual subscription price from $99 to $420 last year for the same cruddy service. I did not catch the increase last year as during the time of their renewal, I was in the midst of a personal tragedy and was just paying my credit card bills without reviewing the statements. Ironically, again this year, due to the pandemic and increased work pressures as a result of the chaos, I also was not able to review my last two credit card statements until now. I am currently doing my YE 2019 taxes when I saw this 2019 $420 charge. I fell off my seat. I haven't even logged on or used this service in over 2 years since my previous home network was changed. I immediately called customer service, knowing that there was probably nothing they could do about the 2019 charge and I had to just add it to the insults of 2019. But at the least I had to cancel this year. I spoke to a customer service rep named Jeff Bausch who told me that they already charged me and because I was calling outside of the 30 day cancellation window (for the whole year worth of service), they could not refund or even prorate me for THE ENTIRE YEAR WORTH OF SERVICE. He was happy to cancel my subscription right away but would NOT refund me 1 penny of the $420 which they JUST charged me for. He could see that I hadn't logged into or used their service for the last 6 months. So they have canceled my service but just gratuitously kept $420 because I didn't call them a few days earlier. Way to be understanding during a national crisis. Way to have a totally shady refund policy. I am disgusted. I think it is a scam. I hope they get sued. I want my money back for this year's service which just began and honestly, I think they should refund everyone they "auto-renewed" up from $99 to $420 without confirmation that the change in price was OK. What, do they get to auto-renew me to $10,000 next year just because they have my credit card on file and an agreement to pay $99 years ago? **What problems is GoToMyPC solving and how is that benefiting you?** Looking to solve their shady billing and auto-renew practices . . . no benefits besides being charged $840 for nothing in return except an infuriating conversation with a snarky customer service rep. ### 41. Fully functional app for working remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about GoToMyPC?** GoToMyPC allows me to access content on my host computer via another desktop but more importantly via my phone or tablet. Essential while traveling or away from the office. I can always retrieve files I need and work on any last minute projects. I can even send files to the office print queue. **What do you dislike about GoToMyPC?** Having to leave the host computer on at all times. It can sometimes be difficult to wake the machine. **Recommendations to others considering GoToMyPC:** Very easy solution to work remotely. Full functionality with the host computer even down to sending files to the home office print queue for production. **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC has allowed me the freedom to work remotely on important projects. ### 42. Great way to work from home **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2019 **What do you like best about GoToMyPC?** What I like best is the ease of logging in fto my work computer and have my desktop accessible from any location I am at. Also being able to print at my job no matter how far I am from my job using just my cellular device. **What do you dislike about GoToMyPC?** I dislike that you are able to log somebody off with the click of a button without knowing who is currently logged in under the same computer and not being able to know who it was that logged you off. I wish that There would still be a way for me to login even if the server is down at my work location. **Recommendations to others considering GoToMyPC:** A wonderful work from home site that makes you feel you are at your work computer while being in bed in your pajamas. **What problems is GoToMyPC solving and how is that benefiting you?** Go to my PC has improved my every day work experience. I am able to do everything at home that I’m able to do at my job. Including email from my work computer and bring up documents saved only in that computer. ### 43. Work from home with office computer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about GoToMyPC?** I like you can log into your work computer and work on QB while at home. **What do you dislike about GoToMyPC?** The internet sometimes does not work too well. It is slow to navigate at times. **Recommendations to others considering GoToMyPC:** I would recommend GoToMyPC to people; it is easy to use from home and not have to run back into the office. **What problems is GoToMyPC solving and how is that benefiting you?** I am able to work on monthly QB bookkeeping without being in the office. It is easier than running back and forth to the office. ### 44. Works great to work remotely **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about GoToMyPC?** You can securely log into your computer when you need to work remotely. It works smoothly and does not lag. **What do you dislike about GoToMyPC?** When I logged in from Macbook to PC computer, it lagged and had hard time navigating. There is no problem when it is from PC to PC. **What problems is GoToMyPC solving and how is that benefiting you?** Working remotely. ### 45. The duration of G2MPC is not specified in the provided text. **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly W. | Director of Innovation and Member Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about GoToMyPC?** Facile à charger et à commencer à utiliser - permet l'accès et est cohérent **What do you dislike about GoToMyPC?** The screen slides are cumbersome - you have to frequently enlarge to full screen to get the buttons to work. It logs out quickly. If the computer is off or has been rebooted, it sometimes shows as unavailable and you have to ask someone to turn it on again. **Recommendations to others considering GoToMyPC:** Ensure you have dedicated computer towers for remote employees; otherwise, offices become unusable as remoting in makes the PC in the office unusable. **What problems is GoToMyPC solving and how is that benefiting you?** Access for remote employees provides us with options to not work from a single location. ### 46. Price Increases **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2019 **What do you like best about GoToMyPC?** Easy to install and to use the software on pc **What do you dislike about GoToMyPC?** Too expensive Prices increases have resulted in my clients dropping it **Recommendations to others considering GoToMyPC:** Find a less expensive solution **What problems is GoToMyPC solving and how is that benefiting you?** Giving access to clients to use their computers remotely ### 47. Lost my whole company after 400% price increase gouge **Rating:** 0.0/5.0 stars **Reviewed by:** Dave P. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2019 **What do you like best about GoToMyPC?** It's a solid program and we've used it corporate-wide for about 6 years. Technically I have no issues with it. **What do you dislike about GoToMyPC?** The price gouge is puzzling - If they are finding people to pay almost $900 for the same (single seat) that you can source for a fraction of that (sometimes free), then God bless them. I for one will not be one of those saps. Our entire company has canceled. **Recommendations to others considering GoToMyPC:** Find a cheaper solution. There are many alternatives. There is nothing proprietary or special about this product. **What problems is GoToMyPC solving and how is that benefiting you?** Office access from home. ### 48. Good product until they tell you how much **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2018 **What do you like best about GoToMyPC?** Stable, easy to use program. Reasonably user friendly **What do you dislike about GoToMyPC?** I've been a customer of gotomypc.com for 7 years. I've been on a 4 pc plan for 5 of those 7 years at a plan rate of $297 per year, with auto renewal. The auto renewal this year came in at a cost of $919.68 per year. That is a two thousand percent increase. Calling them resulted in the same 40% discount mentioned by another reviewer. Even with the discount, that was still more than double the price. The representative, a supervisor, indicated that I had been receiving a discount for the previous years that had now expired. I was never told I was getting a discount. No discount is detailed on the previous years receipts.While I've found the software easy to use, Loved the product, but moving on, and have no thoughts of returning to them, now it's the principle. **Recommendations to others considering GoToMyPC:** Be exceptionally careful with renewals and billing **What problems is GoToMyPC solving and how is that benefiting you?** Remote computer access has lots of benefits, allowing for a more flexible working environment. Was happy with Gotomypc for years, until the price increase this year -- simply not worth their rates. $297/year was reasonable. Even a modest increase - 3.5, even 10% might still be reasonable. I cannot understand who in the company would believe they would retain a loyal customer taking the cost from $297 a year to $919. ### 49. A must have for off-site IT tech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about GoToMyPC?** That our IT tech can log in from anywhere in the world, and anytime of the day and fix our issues. **What do you dislike about GoToMyPC?** None that I can think of. Have not used it that often personally. The boss and management have used it several times. **Recommendations to others considering GoToMyPC:** A much have for companies with off-site IT technichians **What problems is GoToMyPC solving and how is that benefiting you?** I cannot say how often this has been a life saver. We use an off-site IT tech who is very much in demand and hence very busy. So when he can't make it into the office to fix a problem, he'll take the time, often later that day in the late evening or early hours next morning to log in and fix the issues. ### 50. When you try to cancel, they will charge you double **Rating:** 0.0/5.0 stars **Reviewed by:** Homer d. | Independent Epic Software Go Live Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about GoToMyPC?** It worked fine for 3 years. During that time that I didn't know about Chrome Remote desktop, it served my purposes. **What do you dislike about GoToMyPC?** DON'T GO WITH GOTOMYPC!! After being with them for 3 years, I called in to cancel on Mar 22nd. They said that I would be cancelled at the end of the billing cycle, and that I would be emailed a confirmation email. I received an email on Mar 25 referencing case #07345827. Having dealt with them for 3 years, I assumed all was good and I could move on with my life. I WAS WRONG. I check my credit card bill to find out that not only was my account not cancelled, THEY HAVE BEEN BILLING ME FOR OVER DOUBLE MY ORIGINAL RATE FOR THE PAST 2 MONTHS. Furious, I called in to find out what was going on about 30 minutes ago. The call was immediately picked up. Not only was the person who answered unable to speak or understand English (not a native speaker by their own admission), they got mad at me when I asked for a manager. He angrily told me he could help me, and I told him NO, I would like to speak to a manager. Instead, the phone went silent and I heard nothing for the next minute. It seems like he just put the phone on the table or on hold. Hearing how angry he had been and unwilling to help, I suspected he was up to funny business and hung up and immediately called back. This time, I was put on hold and got hold music. I hung up again and called back, hold music. This time, I left it on hold, and called back on a 2nd phone line. Hold music again. Guess how long I have been on hold now? The clock is at 23 minutes. These guys are scammers. Don't pay for their services. They hire shady reps to field calls who probably get in trouble when people want to cancel. They don't hesitate to give attitude or blatantly hide when you try to figure out WHY THEY ARE STEALING YOUR MONEY. Seriously, don't support GOTOMYPC! Go with Chrome Remote Desktop. It's free and is a much better interface! I will be reposting this to every review site I can find. **Recommendations to others considering GoToMyPC:** Use Chrome Remote Desktop instead. It's FREE! **What problems is GoToMyPC solving and how is that benefiting you?** None. I cancelled and they raised me to a higher rate. Now their non-english speaking phone rep is hiding from me. ## GoToMyPC Discussions - [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments - [May we see "Wallpaper". It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) - 1 comment - [View GoToMyPC pricing details and edition comparison](https://www.g2.com/products/gotomypc/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A23%3A50+-0500&secure%5Bsession_id%5D=556115ee-e409-4420-b699-c2140728c8e7&secure%5Btoken%5D=74ec511a6f2768210fe3235c181ffcd8ed02a0b566f31cbe912a4b706c8232f8&format=llm_user) ## GoToMyPC Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance **Administration** - Diagnostics - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Remote Device Control **Security** - Device Management ## Top GoToMyPC Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,949 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,079 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - 4.7/5.0 (660 reviews)