--- title: GoToMyPC Reviews meta_title: 'GoToMyPC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how GoToMyPC works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 238 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # GoToMyPC Reviews **Vendor:** GoTo **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.3/5.0 **Total Reviews:** 238 ## About GoToMyPC GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC. ## GoToMyPC Pros & Cons **What users like:** - Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere. (18 reviews) - Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility. (15 reviews) - Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere. (12 reviews) - Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time. (11 reviews) - Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues. (10 reviews) - Easy Setup (8 reviews) - Mobile Compatibility (7 reviews) - Users find GoToMyPC to be **reliable** , enabling seamless access to their business PCs from anywhere. (7 reviews) - Simple (7 reviews) - Connection Speed (6 reviews) **What users dislike:** - Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program's value over time. (9 reviews) - Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar. (7 reviews) - Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks. (7 reviews) - Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions. (5 reviews) - Users often face **login issues** , including delays and security steps that complicate access when conducting business. (3 reviews) - Users often face **authentication issues** , including a cumbersome login process and challenges with 2-step verification. (2 reviews) - Restart Issues (2 reviews) - Setup Difficulties (2 reviews) - Audio Issues (1 reviews) - Complexity (1 reviews) ## GoToMyPC Reviews ### 1. Effortless Remote Access with Seamless Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Meagen E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about GoToMyPC?** I use GoToMyPC to sign in to my work computer from home, and it's been very helpful for those times when working remotely is much easier. What I like most is how easy it is to use—it's very user-friendly even for the less experienced. The connection is amazing, making it simple to work from anywhere. The initial setup was very easy with a quick and fast download, and I was up and running in about 20 minutes. **What do you dislike about GoToMyPC?** I haven't found anything I dislike yet. **What problems is GoToMyPC solving and how is that benefiting you?** I can work remotely from home easily. It's user-friendly and the connection is excellent. ### 2. Effortless Remote Access with Room for Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Christine K. **Reviewed Date:** December 20, 2025 **What do you like best about GoToMyPC?** I love how GoToMyPC feels like I'm at work, even though I am working from home due to an injury. It allows me to work and print from home, which is incredibly convenient. I also love that it saves all my passwords for my shortcuts, making it feel just like working at my office desk. The initial setup was very easy, which was a pleasant surprise. **What do you dislike about GoToMyPC?** I wish that it were a little faster. Sometimes it feels like it lags. **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC allows me to work from home seamlessly, just like being at my workplace, since it provides access to my saved passwords and enables me to print from home. **Official Response from Goto Customer Success:** > Hi Christine! Thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 3. Affordable, Easy Remote Access Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Zachary T. | Head Of Marketing, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about GoToMyPC?** I appreciate GoToMyPC for its ease of use and affordability, making it accessible even to non-IT personnel. The software facilitates seamless remote collaboration, allowing team members to work efficiently from any location. I also value that GoToMyPC allows for simple remote access to company computers and is uncomplicated to set up, contributing to a smooth user experience. **What do you dislike about GoToMyPC?** Sometimes the initial setup of GoToMyPC is confusing for a first-time user. **What problems is GoToMyPC solving and how is that benefiting you?** I use GoToMyPC for remote access to business software, enabling my team to collaborate on the same files and track device access seamlessly, even when working remotely. **Official Response from Goto Customer Success:** > Hi Zachary, thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. Your feedback is invaluable, it helps us continue to improve and better serve our customers. ### 4. User Experience Focus **Rating:** 5.0/5.0 stars **Reviewed by:** Mani J. | IT Support and Operations Support, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about GoToMyPC?** Easy Remote Access, Cross-Platform Support, Strong Security and File Transfer **What do you dislike about GoToMyPC?** Nothing to dislike about this software and it is amazing **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC solves the challenge of secure remote access to office systems, allowing me to work from anywhere without compromising data security. It saves time, improves productivity, and ensures business continuity **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 5. Makes My Job Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | President & CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about GoToMyPC?** Go To My PC allows me to work from anywhere. The connection is fast and easy. And the remote printing is great !! **What do you dislike about GoToMyPC?** I haven't really found any downsides to this. The annual user fee is getting high but what isn't these days **What problems is GoToMyPC solving and how is that benefiting you?** Allows me to work no matter where I am and when I need to. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us. ### 6. Easy way to connect to work computer from anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Owner/ managing member, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about GoToMyPC?** Being able to log into my desktop from my phone or laptop from anywhere is crucial to my being a small business owner. I can go on vacation knowing I can tap into my non-cloud based programs as needed and take care of business. Not sure I would have been able to operate the way I have the past 12 years without it. **What do you dislike about GoToMyPC?** Only issue is sometimes if my desk top goes to sleep, I can not wake it up remotely **What problems is GoToMyPC solving and how is that benefiting you?** Solves not being at work in front of my desktop 24 hours a day **Official Response from Goto Customer Success:** > Hi Steven, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 7. An Absolute Necessity! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjive C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about GoToMyPC?** The ability to be able to connect remotely to our host location - from anywhere, anytime! **What do you dislike about GoToMyPC?** There isn't anything of major importance that I can think of! **What problems is GoToMyPC solving and how is that benefiting you?** It's essential for our team as a small business to be able to connect remotely to our hosts, as we have programs that are as yet not cloud-based. GoToMyPc is an essential, if not critical to our daily operations and has proven time-and-again to be a lifesaver. **Official Response from Goto Customer Success:** > Hi Sanjive, Thank you for the fantastic review! We're so glad to hear that you're enjoying GoToMyPC. ### 8. Great product! **Rating:** 4.5/5.0 stars **Reviewed by:** Jim S. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about GoToMyPC?** We are a small family business and often have to access a work computer from our home and GOTOMYPC makes that process so much easier. Even if we are away from home we can access that work computer wherever we are. The cost and ease of use make this a great product that we have been using for years. **What do you dislike about GoToMyPC?** On rare occassions the program will lock up at the host site and even though it is an option we have never succesfully been able to reboot the computer remotely to reload GOTOMYPC. That is a minor issue so barely worth mentioning since it happens so infrequently . **What problems is GoToMyPC solving and how is that benefiting you?** Being able to complete work with our accounting software whereever and whenever we need to access it. ### 9. Easy to install and use! **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about GoToMyPC?** Gotomypc allows me full access to my workplace computer from anywhere. It was a snap to install, and one click connects me to my office. I can print at home from my office files and I can sync files on both computers. You do not need a tech background to either install or operate this program, it is almost idiot proof. **What do you dislike about GoToMyPC?** I really don't have any dislikes about this program, other than the normal wish that it was cheaper. **What problems is GoToMyPC solving and how is that benefiting you?** This program allows me to work from any remote location with no restrictions. It is like I am sitting at my office desk when I am using it, which allows me to work more efficiently from home and also to travel while still having access to all of my files and work programs. ### 10. Highly recomend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about GoToMyPC?** GoToMyPC is an awesome program to use, if you want to work remotely. It is super-fast and you can also print reports remotely. I work from home seven days a week now or on the run somewhere. It can also be used on your phone. A little slower due to the size of the screen but it can be done. Simple to implement. And it integrates easily into your business. If you have problems just call customer support and they will get you going. **What do you dislike about GoToMyPC?** I don't have a downside for using this product. **What problems is GoToMyPC solving and how is that benefiting you?** No problems. **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 11. Lifesaver!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about GoToMyPC?** That I can work from home and access my office computer!! **What do you dislike about GoToMyPC?** Sometimes its lags a little but not enough for me to not use it! **What problems is GoToMyPC solving and how is that benefiting you?** I was out on medical leave but needed to access my office computer to work from home as I recovered and GoToMyPc was an an absolute LIFESAVER!!! It has allowed me to work hybrid when I need to which is awesome!! **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 12. GO TO MY PC has been a great asset for decades **Rating:** 5.0/5.0 stars **Reviewed by:** Jo Ann G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about GoToMyPC?** I love that I am able to log into my desktop computer from anywhere. I can keep up with all my work and have it all located on one PC. This is a life saver for me. I have used this service for over 20 years. **What do you dislike about GoToMyPC?** I have not experienced a downside. The value of the service for the cost is fair. **What problems is GoToMyPC solving and how is that benefiting you?** I am able to keep and save all my work in one location. I also need to log into my desk top to retrieve information regularly and I am able to do so. The main problem solving benefit is accessing my PC remotely. ### 13. From Tasmania to Bangkok **Rating:** 4.5/5.0 stars **Reviewed by:** Fred U. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about GoToMyPC?** GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any file I need to. **What do you dislike about GoToMyPC?** The cost for a singe user in my case is pretty salty, but when you're 7000 miles away from your PC is is really handy. **What problems is GoToMyPC solving and how is that benefiting you?** I don't have to keep pestering my already overworked Assistant. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 14. price increases are too much **Rating:** 0.0/5.0 stars **Reviewed by:** Michael B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about GoToMyPC?** Reliable, good performing remote access software. **What do you dislike about GoToMyPC?** Price is too high. Increased prices to much and no longer worthwhile. **What problems is GoToMyPC solving and how is that benefiting you?** Very good remote access solution for employees to access their systems while remote. ### 15. A great replacement for LogMeIn **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about GoToMyPC?** Really easy to use and fast to connect. Same quality and efficiency as traditional RDP protocol in local environments. **What do you dislike about GoToMyPC?** It is a little pricey at $38 per system. File transfer is also subpar. **What problems is GoToMyPC solving and how is that benefiting you?** Accessing my office computer while I'm at home securely. ## GoToMyPC Discussions - [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments - [May we see "Wallpaper". It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) - 1 comment - [View GoToMyPC pricing details and edition comparison](https://www.g2.com/products/gotomypc/reviews?filters%5Bsentiment_snippet%5D=1243256&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A50%3A42+-0500&secure%5Bsession_id%5D=807b9c8c-3e83-4a42-8121-3371cd38290b&secure%5Btoken%5D=c2e568f9ce94a43c7bf363f3f62551ea607ff2c9e47d84b9be714c41a970283d&format=llm_user) ## GoToMyPC Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance **Administration** - Diagnostics - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Device Management - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top GoToMyPC Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,047 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - 4.7/5.0 (665 reviews)