--- title: LogMeIn Resolve Reviews meta\_title: 'LogMeIn Resolve Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 469 reviews by the users' company size, role or industry to find out how LogMeIn Resolve works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 469 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Resolve Reviews & Product Details Visit Website LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. * * * Product Website LogMeIn Resolve Seller [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) Discussions [LogMeIn Resolve Community](https://www.g2.com/products/logmein-resolve/discuss) Languages Supported German, English, French, Italian, Portuguese, Spanish Solution Type All-in-One Overview by Tom Jarus Show More ## Pricing Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) ## LogMeIn Resolve Integrations (12) What do users say about integrations? Verified by LogMeIn Resolve [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshchat ](https://www.g2.com/products/freshworks-freshchat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HaloPSA ](https://www.g2.com/products/halopsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Intune Enterprise Application Management ](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Ranjeet V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjeet V.") RV Ranjeet V. Graduate Engineering Trainee Enterprise (\> 1000 emp.) 5/13/2024 "A cloud based remote support platform" 4/5 What do you like best about LogMeIn Resolve? Used for ticketing support, screen sharing , software solutions , easy integration with other services Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Their basic/free support plan have limiter number of access to support team. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? I am working as clouds support eng 1 in aws ( Amazon) from last 20+ months. I have seen many customers used screen sharing, desktop management. Last case on which I worked is related to Remote desktop management for server by user . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alander P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alander P.") AP Alander P. Company Owner Small-Business (50 or fewer emp.) 11/19/2022 "GoTo Resolve has made our business grow by 25%" 2.5/5 What do you like best about LogMeIn Resolve? The ability to access clients profiles and walk them through troubleshooting experiences, that allowed us to build a stronger relationship with our clients. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? There happens to be no complaints so far for us, it has been a great case study for others that we promote it to Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Troubleshooting clients profile questions or online access functions, being live and remote is better than a phone call, leaving clients to figure out by context instead of visuals. Review collected by and hosted on G2.com. Show More 4/29/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Executive Office](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Executive Office") AE Verified User in Executive Office Small-Business (50 or fewer emp.) 5/16/2024 "Help desk agent" 4.5/5 What do you like best about LogMeIn Resolve? I find it very easy for the help desk agent and the end user. The abillity to see the client connecting and downloading the application is awsome. The remote controls are very nice and the software does not lag the connetion with overhead. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? The use on Mac environment is not as nice when making the connection. It is some times difficult to assit the user to make the connection. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? We can assist our field support team by resolving issues prior to going on site. We can identify other problems that may need to be addressed prior to going on site. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![DEO S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DEO S.") DS DEO S. Junior Software Engineer Small-Business (50 or fewer emp.) 5/9/2024 "Help Desk Ticket Management Solution for Small to Medium Businesses" 4.5/5 What do you like best about LogMeIn Resolve? Monitoring and Alerts Good Security Features Automation Highly Scalable Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Lack of Customization Steep learning curve Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? In order to handle tickets, troubleshoot issues remotely, provide excellent customer service, and provide high-quality service in a seamless, user-friendly environment, we needed support software. We save time, and since time is money, I suppose we also save money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RH Robb H. Manager Small-Business (50 or fewer emp.) 5/13/2024 "The Go To Suite are all The Beast Options for Assist to Connect" 5/5 What do you like best about LogMeIn Resolve? Makes my IT Support so Easy and effective without any down time Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? What took them so long to go public This product is a must have on you GoTO List Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Helped keep all the Reps connected and active at all times made any issues a quick fix Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brandon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon B.") BB Brandon B. Information Technology Lead Mid-Market (51-1000 emp.) 11/9/2023 "Great product that still has room for improvement" 5/5 What do you like best about LogMeIn Resolve? The ease of use and the AI features are fantastic options. We also love the option to send a text to a user so we could use their phone camera to diagnose issues off site. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? I would say for us its the MDM hands down it really needs alot of work. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It allowed us to take 4 different products we were using at the time and combine those into 1 product. So instead of logging into all these different programs we now login to resolve and it handles all of the things those programs handled Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay A.") JA Jay A. N Mid-Market (51-1000 emp.) 5/9/2024 "Commendable work for Remote Support" 4.5/5 What do you like best about LogMeIn Resolve? Hassle free user experience Great connectivity Doesn't flutter or disconnect while working Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Nothing as such. Need to improve icon badges Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It removed the boundaries and enables global utility Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![parasayya t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "parasayya t.") PT parasayya t. Senior software engineer Small-Business (50 or fewer emp.) 5/11/2024 "Good to have" 2/5 What do you like best about LogMeIn Resolve? Internet bandwidth usage is low when compared to other similar tools Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Nothing to dislike, it's just not familiar Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Saves earlier connection, which we use to reconnect Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Monesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monesh C.") MC Monesh C. Digital associate Small-Business (50 or fewer emp.) 5/17/2024 "process review" 3/5 What do you like best about LogMeIn Resolve? Goto resolve is very active and authentic while responding and assisting. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Sometimes it is time consuming and frustrating. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It helps in recruitment process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Mid-Market (51-1000 emp.) 5/9/2024 "The Right Tool for Remote Applications" 4.5/5 What do you like best about LogMeIn Resolve? GoToAssist is an easy platform to use, there are no "frills", it does what it needs to do and does it well. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? The lack of additional features may detract some, but if you need remote-in software, this is the tool for it. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Our organization uses GoToAssist/Resolve to remote in for problems that require more investigation by our IT and development teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about LogMeIn Resolve? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LogMeIn Resolve ](https://www.g2.com/products/logmein-resolve/discussions/new) GU Guest User • Last activity about 2 months ago How do I use LogMeIn Resolve remote? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) GU Guest User What is LogMeIn Resolve remote support? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support) [ View all Discussions ](https://www.g2.com/products/logmein-resolve/discuss) ## Pricing Options Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents ### Growth $55.00 100 endpoints; unlimited agents ### Advanced $78.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) LogMeIn Resolve Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,150) [ Compare Now ](https://www.g2.com/compare/logmein-resolve-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2bbdb5d53b89080377e86d17937346d4/logmein-rescue.png "Product Avatar Image") LogMeIn Rescue 4.6/5(209) [ Compare Now ](https://www.g2.com/compare/logmein-rescue-vs-logmein-resolve) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,102) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-logmein-resolve) ##### ##### LogMeIn Resolve Features Reporting Dashboards Access & Usability Mobile Self Service Security Device Management Administration Usage Information Active Directory Integration Diagnostics [ View More Features ](https://www.g2.com/products/logmein-resolve/features) ## 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