--- title: LogMeIn Resolve Reviews meta\_title: 'LogMeIn Resolve Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 469 reviews by the users' company size, role or industry to find out how LogMeIn Resolve works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 469 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Resolve Reviews & Product Details Visit Website LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. * * * Product Website LogMeIn Resolve Seller [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) Discussions [LogMeIn Resolve Community](https://www.g2.com/products/logmein-resolve/discuss) Languages Supported German, English, French, Italian, Portuguese, Spanish Solution Type All-in-One Overview by Tom Jarus Show More ## Pricing Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) ## LogMeIn Resolve Integrations (12) What do users say about integrations? Verified by LogMeIn Resolve [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshchat ](https://www.g2.com/products/freshworks-freshchat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HaloPSA ](https://www.g2.com/products/halopsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Intune Enterprise Application Management ](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![María Camila M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María Camila M.") MM María Camila M. sdr latam Enterprise (\> 1000 emp.) 5/31/2023 "your assitstant!" 5/5 What do you like best about LogMeIn Resolve? helps to get my job done with the tools they offer Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Everything is good so far I do not have compalins Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? screen sharing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CS Christine S. Computer Consultant Small-Business (50 or fewer emp.) 10/5/2022 "Reliable software and good support from GoTo techs" 5/5 What do you like best about LogMeIn Resolve? I've used GoTo products for many years. Their software and product names have evolved, but what has remained consistent is that it is reliable, and if I ever need support, I can usually get ahold of a tech in a few minutes. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Sometimes it's been confusing which product I'm using since the names have changed so much. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? I'm self-employed as a computer tech, and I'm connected to a client's computer at least once a day. For the most part the software works VERY well. Review collected by and hosted on G2.com. Show More 11/9/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/14/2022 "Excellent remote access tool" 4/5 What do you like best about LogMeIn Resolve? The options provided by this tool for both on-demand and real-time remote access to endpoints are solid. Having remote access to all our machines with the ability to elevate credentials for installs is great. The on-demand feature gives us an easy way to support BYO devices and third-party endpoints as well. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? The web-based administrative portal can at times be cumbersome and unreliable. The pricing plans have changed over the years and haven't always been consistent with the rest of the industry. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Having a quick easy way to see what our end users are experiencing makes the troubleshooting process much easier for our helpdesk. The option to have a full-time agent installed also makes some remote administration tasks possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MM Misty M. Employment Specialist Small-Business (50 or fewer emp.) 11/9/2022 "Go To Resolve Review" 5/5 What do you like best about LogMeIn Resolve? I liked that it was easy to access and easy to use. Very user friendly. I liked that the support was easily accessible and they were very helpful. Even for me not being the most technical savy individual, I had little to no issues. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? I wish I could have easily accessed documents like chat sessions, connection time and other data. A live chat support would be very helpful. A library of video instructions may be helpful for those who struggle and need tutorials. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? GoTo Resolve is a big name so it's trusted by a lot of businesses and companies. At times there are employees who want to get on to get assistance and GoTo Assist makes that possible for them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 11/10/2022 "Simplify your IT Management" 4.5/5 What do you like best about LogMeIn Resolve? Easy to use and very quick. Very often, getting a client or colleague to do something on their computer they are not familiar with is an arduous task. With this, my job is greatly simplified. The seamless integration with slack and MS Teams, too, is a godsend. I can quickly resolve tickets right from slack as when they appear. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? It is a little on the pricier side compared to other offerings like TeamViewer, but for the integrations it provides, it is good. It is also a little lacking on the features front, and new features take a while to come on the platform. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? The primary use was to help with remote assistance and support. Asking the user to get logs and diagnose issues and making them follow steps to resolve the same is suitable for minor issues and when your team is small. As it grows, it becomes even more difficult without remote management software. Also, the fact that this is secure and encrypted gives me peace of mind knowing sensitive information is safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 11/10/2022 "One of the advanced IT management and helpdesk software" 4.5/5 What do you like best about LogMeIn Resolve? Goto Resolve is the next level of IT management software, one of the best software for remote access and control from IT team to employees to resolve their tickets, this software is little bit more advanced than other software, and the best in this is camera sharing and connect to devices and yes remote access, it can be connected to any different platform with any device, resolve any types of ticket raised, it gives the full experience of working on the system from front Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Nothing much to dislike, but when it comes to the mobile data internet connection, the tool lags due to slow internet and when transferring huge data or files and ya of course video calling quality is reduced Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It has a conversational ticketing chatbox, which helps to explain our issues in detail as a first step and its remotes access feature gives full control to IT team, so we can let them work and stay back, ticket raising and support features are really user friendly and easy to use, Its one of the advanced software i ever used Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NF Nicole F. Personal Assistant to Owner Small-Business (50 or fewer emp.) 8/2/2022 "A life saver" 5/5 What do you like best about LogMeIn Resolve? I can access any of our computers from anywhere from my phone or computer. Great quality, not much lag. Price is reasonable for the amount we use it and what we need for our business. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? None, that aren't due to safety reasons. Setting it up on a computer is a little difficult if the person on the other end is not very tech savy but once it is set up it is easy to use. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? We have a lot of employees who are not very computer savy and we need to get into the computer to show them how to do things. I can log in when no one is there to restart the computer to ensure they get the updates needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DH Dan H. H Mid-Market (51-1000 emp.) 8/16/2022 "It does all you need with a few extras" 5/5 What do you like best about LogMeIn Resolve? Reliable remote access and easy to talk the end user through getting a connection. End of session feedback survey is good for checking our agent satisfaction. Session recording is great for checking back over what our agents did. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Very occasionally it won't connect to some PCs We have recently tried Go To Resolved, so now we like the mobile camera share functionality, not in Go To Assist Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Any on premise issues that our customers have with our software, mostly used for connecting to EPOS units and SQL servers. Also used for online training, showing the end user how to do something rather than it being just over the phone. Also sending ad-hoc files to site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AG Atul G. Tech Executive Enterprise (\> 1000 emp.) 11/9/2022 "Great Product for Remote assistance" 4.5/5 What do you like best about LogMeIn Resolve? Goto Assist (Resolve) is an easy enough product for the remove assist admin and the user being helped. This product has the safety of the end-user knowing what assistance the tech is providing. Compared to other products, the product works well in low bandwidth and high latency environments. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? The licensing could be better. Over all the product is fine with limited dislikes. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Helping to address the remove assist from Helpdesk and Ops teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 11/17/2022 "Effortless tool to offer support" 4/5 What do you like best about LogMeIn Resolve? What I like more about GoTo is that is it very easy to use. Basically it allows you to send a link to the customer and that's all. There is no need to log or download different tools to make it work. Due to the fact that it is effortless to use it with our external clients but lately, we are using it also whintin the company for a faster solution of everyday issues. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? We have been in touch with customer service a couple of times and even if the issue was solved, I would have liked faster response time. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? The platform allows us to have smooth communication with our clients because they don't have the stress of loging in or downloading extra tools - Internally we are saving time while haning to solve problems with team memeber that are not tech savy Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about LogMeIn Resolve? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LogMeIn Resolve ](https://www.g2.com/products/logmein-resolve/discussions/new) GU Guest User What is LogMeIn Resolve remote support? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support) GU Guest User • Last activity about 2 months ago How do I use LogMeIn Resolve remote? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) [ View all Discussions ](https://www.g2.com/products/logmein-resolve/discuss) ## Pricing Options Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents ### Growth $55.00 100 endpoints; unlimited agents ### Advanced $78.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) LogMeIn Resolve Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,150) [ Compare Now ](https://www.g2.com/compare/logmein-resolve-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2bbdb5d53b89080377e86d17937346d4/logmein-rescue.png "Product Avatar Image") LogMeIn Rescue 4.6/5(209) [ Compare Now ](https://www.g2.com/compare/logmein-rescue-vs-logmein-resolve) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,103) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-logmein-resolve) ##### ##### LogMeIn Resolve Features Reporting Dashboards Access & Usability Mobile Self Service Security Device Management Administration Usage Information Active Directory Integration Diagnostics [ View More Features ](https://www.g2.com/products/logmein-resolve/features) ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,150) ](https://www.g2.com/products/teamviewer/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,024) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/logmein-resolve/competitors/alternatives) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm) [Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm)[Remote Desktop](https://www.g2.com/categories/remote-desktop)[Service Desk](https://www.g2.com/categories/service-desk)[Antivirus](https://www.g2.com/categories/antivirus) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which lifestyle spending account platforms are most reliable based on reviews from benefits administrators reporting stable performance and minimal downtime?](https://www.g2.com/discussions/which-lifestyle-spending-account-platforms-are-most-reliable-based-on-reviews-from-benefits-administrators-reporting-stable-performance-and-minimal-downtime)[What's the best sales engagement platform for SaaS companies running a mix of inbound and outbound with a product-led growth motion?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-for-saas-companies-running-a-mix-of-inbound-and-outbound-with-a-product-led-growth-motion)[What are some email archiving solutions for financial services firms needing SEC and FINRA-compliant long-term retention?](https://www.g2.com/discussions/what-are-some-email-archiving-solutions-for-financial-services-firms-needing-sec-and-finra-compliant-long-term-retention%20) [What is the best theater management software for venue operations and capacity optimization?](https://www.g2.com/discussions/what-is-the-best-theater-management-software-for-venue-operations-and-capacity-optimization)[Last In, First Out (LIFO)](https://www.g2.com/glossary/lifo-definition)[Pros and Cons Details](https://www.g2.com/products/logmein-resolve/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)