--- title: LogMeIn Resolve Reviews meta\_title: 'LogMeIn Resolve Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 469 reviews by the users' company size, role or industry to find out how LogMeIn Resolve works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 469 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Resolve Reviews & Product Details Visit Website LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. * * * Product Website LogMeIn Resolve Seller [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) Discussions [LogMeIn Resolve Community](https://www.g2.com/products/logmein-resolve/discuss) Languages Supported German, English, French, Italian, Portuguese, Spanish Solution Type All-in-One Overview by Tom Jarus Show More ## Pricing Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) ## LogMeIn Resolve Integrations (12) What do users say about integrations? Verified by LogMeIn Resolve [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshchat ](https://www.g2.com/products/freshworks-freshchat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HaloPSA ](https://www.g2.com/products/halopsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Intune Enterprise Application Management ](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Ruban B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruban B.") RB Ruban B. self employed Small-Business (50 or fewer emp.) 5/6/2024 "Centralized IT Solution with Robust Features" 4.5/5 What do you like best about LogMeIn Resolve? I like that LogMeIn Resolve centralizes remote support, ticketing, patching, and device management into one easy-to-use platform. It saves me time because I can troubleshoot issues, connect to unattended devices, and keep everything organized from a single dashboard instead of juggling multiple tools. I particularly appreciate the remote support, unattended access, ticketing, and automation features because they make it easier to fix issues quickly and support users without affecting them. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? I find the pricing for higher tier features to be an issue, and I also notice weaker support for Apple/Mac devices. It would be great if LogMeIn Resolve could make the Mac setup more seamless and reduce the number of permissions users have to manually approve. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? I use LogMeIn Resolve for remote support, managing endpoints, and solving IT issues efficiently. It saves time by combining patch management, unattended access, ticketing, and RMM features in one platform, reducing the need for multiple tools and handling offline issues, keeping devices secure and productive. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-9611674/official_response/edit) Hi Ruban! We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community, and we’ll make sure to pass your feedback along to our team. 7/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Steve K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve K.") SK Steve K. UCC Engineer Enterprise (\> 1000 emp.) 5/26/2026 "Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding" 4/5 What do you like best about LogMeIn Resolve? LogMeIn Resolve has been a solid fit for managing Windows endpoints across multiple client environments. The remote access experience is reliable, the device visibility is good, and the combination of monitoring, patching, automation, and support tooling makes it useful from an MSP perspective rather than just being another remote-control product. For day-to-day service desk work, it gives technicians enough context to troubleshoot quickly, and the unattended access has been dependable enough for real operational use. The main area I’d like to see improved is onboarding at scale. Adding a handful of machines is straightforward, but when planning larger fleet rollouts, there’s still some friction around getting units enrolled, organized, and ready for management as efficiently as I’d like. Better bulk deployment workflows and a smoother first-run experience for larger Windows-device implementations would make a noticeable difference. Overall, though, Resolve is a strong platform and one I’d rate around 8 out of 10. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? The main area I’d like to see improved is onboarding at scale. Adding a handful of machines is straightforward, but when planning larger fleet rollouts, there’s still some friction around getting units enrolled, organized, and ready for management as efficiently as I’d like. Better bulk deployment workflows and a smoother first-run experience for larger Windows-device implementations would make a noticeable difference. Overall, though, Resolve is a strong platform and one I’d rate around 8 out of 10. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? The hassle that is, Windows. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12873985/official_response/edit) Hi Steve! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a good experience with us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ntandazo Gift Mda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ntandazo Gift Mda G.") NG Ntandazo Gift Mda G. Desktop & Workspace Support Analyst Enterprise (\> 1000 emp.) 5/25/2026 "Efficient IT Management with a Few Security Hiccups" 3.5/5 What do you like best about LogMeIn Resolve? I like that LogMeIn Resolve puts the most essential tools for IT admins front and center. It’s not just for remote access; it can help with a lot more. I also find it useful as an AI SCCM-like tool, since I can roll out updates, run batch updates across systems, and force restarts for groups of machines. On top of that, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? I don't like that I have to verify with my password and also do that signature key thing. All that really wastes time because it's not every time where I have the user's patience.I also like the simple way it can display the User details and performance.At a less cost than most tools Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? LogMeIn Resolve assists me with admin rights during user sessions and offers tools for IT admins. It helps with updates rollout and batch system restarts. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12866902/official_response/edit) Hello Ntandazo! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. 5/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![David K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David K.") DK David K. Mid-Market (51-1000 emp.) 5/12/2026 "Efficient Remote Access, Frustrating Support" 4/5 What do you like best about LogMeIn Resolve? I use LogMeIn Resolve to remote into PCs and fix user issues, and also as a helpdesk ticketing system. I really like the ability to connect quickly with my users and see a snapshot of all pertinent information about the PC, like resources etc. If a user says their PC is running slow, I can go to the performance tab to see what's hogging resources, like the CPU or RAM. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? There is not a good way to contact support and it often takes several days or weeks to get back to you and also I never get any updates as to what is happening with my ticket or any resolution when it is resolved. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? I use LogMeIn Resolve to remote into PCs and fix user issues without guiding them to connect. The unattended feature streamlines PC access, and the performance tab quickly identifies what is hogging resources. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12800737/official_response/edit) Hi David! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. Validated ReviewerIncentivizedSource: Seller invite MJ Mani J. IT Support and Operations Support Mid-Market (51-1000 emp.) 4/7/2026 "Fast, Secure, Multi-Platform Remote Support in One Console" 4.5/5 What do you like best about LogMeIn Resolve? The advanced tools—such as file transfer, system diagnostics, and session management—make troubleshooting much more effective. It also helps IT teams manage multiple sessions at the same time, which improves productivity and overall support efficiency. I also appreciate its ability to handle support sessions smoothly with minimal setup required for end users. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? It has been reliable throughout my time using it, and I haven’t had any notable concerns or complaints. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It enables real-time remote access to user devices, which helps reduce delays during troubleshooting and support. For me, this means faster response times, less downtime, and the ability to handle multiple support requests more efficiently. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-11714343/official_response/edit) We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community, and for choosing Goto! 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/18/2026 "Easy-to-Use Patch Management and Remote Support in One Powerful Platform" 5/5 What do you like best about LogMeIn Resolve? Combining patch management with a remote support feature makes this product especially useful. It’s easy to use, so it isn’t a challenge even for junior staff, and they shouldn’t struggle to get up to speed. It also integrates multiple business units onto a single platform and, in my experience, outperforms most products available on the market. Providing remote IT support through it is straightforward, and onboarding new admins onto the platform feels seamless. It’s also a steal given its low pricing. With the newly added AI features, the job gets done even faster. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Forgetting my signature key but that's more of a user problem Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? Deploying patches and vulnerability management Providing remote IT support Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12827975/official_response/edit) Thank you for the fantastic review! We're so glad to hear that you're enjoying LogMeIn Resolve. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 12/17/2025 "Exceptional Remote Support and Effortless Deployment" 4.5/5 What do you like best about LogMeIn Resolve? The best feature in Resolve is hands down their support section, where you can connect to a remote PC by simply giving the user a link to click on and downloading a launcher for Resolve. This was super helpful in my position because we were moving from using a certain remote viewer, and when it came to deploying the system, we did not run into much trouble at all using this feature. We deployed the installer primarily using Intune so that it will push out to all target machines, and the support feature came in clutch for the machines that were not working correctly on Intune. We use Resolve on a daily basis to support 300+ end users within our business and have been super impressed so far. Both myself and the rest of the team have found it really easy to navigate through Resolve to find and use information/features. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? There are a lot of features that we do not use, so I cannot speak negatively on those without having experienced what it is like to use them, such as the helpdesk feature, which is a big feature that is a part of Resolve, but we use another system for tickets. The only thing that I can say I was not a fan of is the geolocation feature for each device added because it is wildly inaccurate, so if you need to know where a particular device is, do not bother relying on this information. I also find that when I'm on a remote session and switch tabs, it has the tendency to glitch, and the stream disappears. It means I have to disconnect and then reconnect, which is less than ideal when trying to sort an issue out urgently for an end-user. This has happened far too many times for my liking, but maybe it is something that will improve over time. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? We needed a solid RMM platform, and Resolve holds its own when it comes to that. Right from when we had a demo for Resolve through a vendor to now that we have integrated and use it on the daily, I have been nothing but impressed at how well it works. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12103768/official_response/edit) Hi, Thank you for your feedback! Our team works hard to deliver the best experience possible, and we’ll make sure to pass your comments along to our development team. Thank you for being a valued part of our community! Current UserValidated ReviewerSource: Organic SW Sharen W. IT Manager Small-Business (50 or fewer emp.) 4/30/2026 "Effective Helpdesk + Teams Integration, But Reliability and Support Delays Hurt" 3.5/5 What do you like best about LogMeIn Resolve? The Helpdesk ticketing system, along with its integration with Microsoft Teams, provides a highly effective solution that I greatly appreciate. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? At times, the Teams integration fails, requiring us to depend on LogMeIn’s technical support for a resolution, which can take days or weeks to fix. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? GoTo Resolve has proven to be an effective solution for our non-profit organization’s technical support helpdesk. It enables the IT Team to efficiently manage IT support requests and identify recurring issues that necessitate comprehensive, long-term solutions. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12725159/official_response/edit) Hi Sharen, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Prerana y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prerana y.") PY Prerana y. Technical Executive Small-Business (50 or fewer emp.) 7/9/2026 "Easy, User-Friendly UI with Powerful 360° IT Management in One Console" 5/5 What do you like best about LogMeIn Resolve? The UI is very easy and user-friendly; along with it, it has a 360-degree IT platform tool to manage everything from a single console. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Limited third party application patching Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? It helps us in all kinds of reactive and proactive tasks and also helps in automating tasks. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-13084429/official_response/edit) Hi Prerana! Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! Current UserValidated ReviewerSource: Organic WG W G. Enterprise (\> 1000 emp.) 4/24/2026 "Seamless Screenshare, Minor File Sharing Hiccups" 4.5/5 What do you like best about LogMeIn Resolve? I like LogMeIn Resolve for its seamless screen sharing capability, which helps greatly in support activities. I also appreciate that it can be used directly in a browser tab, which adds to its convenience. Additionally, the ability to invite participants and chat during sessions are features I value. Review collected by and hosted on G2.com. What do you dislike about LogMeIn Resolve? Fileshare has extra prompts involved, and preventing the other user's computer from going into sleep mode is an issue. If I am connected to the user's machine, it shouldn't matter that they have stepped away if I am already connected and moving around on their screen. Review collected by and hosted on G2.com. What problems is LogMeIn Resolve solving and how is that benefiting you? LogMeIn Resolve helps me screenshare seamlessly for support purposes and can be used in a browser tab, making it more convenient. Review collected by and hosted on G2.com. Show More Response from Goto Customer Success of LogMeIn Resolve [Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12686234/official_response/edit) Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. Validated ReviewerIncentivizedSource: Seller invite ## Questions about LogMeIn Resolve? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LogMeIn Resolve ](https://www.g2.com/products/logmein-resolve/discussions/new) GU Guest User What is LogMeIn Resolve remote support? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support) GU Guest User • Last activity about 2 months ago How do I use LogMeIn Resolve remote? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) [ View all Discussions ](https://www.g2.com/products/logmein-resolve/discuss) ## Pricing Options Pricing provided by LogMeIn Resolve. ### Starter $29.00 25 endpoints; unlimited agents ### Growth $55.00 100 endpoints; unlimited agents ### Advanced $78.00 25 endpoints; unlimited agents [ View More Pricing Information ](https://www.g2.com/products/logmein-resolve/pricing) LogMeIn Resolve Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,151) [ Compare Now ](https://www.g2.com/compare/logmein-resolve-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2bbdb5d53b89080377e86d17937346d4/logmein-rescue.png "Product Avatar Image") LogMeIn Rescue 4.6/5(209) [ Compare Now ](https://www.g2.com/compare/logmein-rescue-vs-logmein-resolve) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,103) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-logmein-resolve) ##### ##### LogMeIn Resolve Features Reporting Dashboards Access & Usability Mobile Self Service Security Device Management Administration Usage Information Active Directory Integration Diagnostics [ View More Features ](https://www.g2.com/products/logmein-resolve/features) ## 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