mari a.
MA
mari a.
Senior Director, Creative & SEO
Small-Business (50 or fewer emp.)
"Easy but dial-in capabilities are not the greatest "
2/5
What do you like best about GoTo Meeting?

Very easy to set up meetings and has the ability to record meetings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The biggest downside to GTM is the dial-in functionality. You can't enter in your access code while on speaker phone. The system is too sensitive and picks up too much background noise and then thinks you inputted the wrong code. Then, if you enter the "wrong" code two times it kicks you out completely and you have to dial back in. So this really isn't a good solution for people trying to dial in from their car! Review collected by and hosted on G2.com.

NW
Nicole W.
Information Analyst
Mid-Market (51-1000 emp.)
"GoToMeeting"
1.5/5
What do you like best about GoTo Meeting?

I like the capability for people to be able to call in to one number without having to manage conferencing individuals in. I also like being able to share my screen. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

There are other software providers that have more / better capabilities. Review collected by and hosted on G2.com.

Adam G.
AG
Adam G.
Manager, Strategic Partnerships
Information Technology and Services
Small-Business (50 or fewer emp.)
"Works well, delays on IE"
1.5/5
What do you like best about GoTo Meeting?

I like the ease of use for joining a screen-share, simply going to a unique link like join.me/{xyz} then requesting access. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Phone connection and audio is poor, also if they have an access code they can join the line at any time (for example, if someone has a calendar invite with my access code for a call in an hour, they can join now and listen in without me being able to block them). Massive delays on Internet Explorer, which a lot of our prospects use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"no the best technology anymore"
1.5/5
What do you like best about GoTo Meeting?

gotomeeting was a ground breaking technology, the screen sharing features are rich, it is easy for people to join the audio of a call either by dialling in or using their pc audio and the interface is well organised Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

there wasn't much to dislike with gotomeeting but, even when we first started using it, it was a little time consuming to schedule a meeting and now, other technnologies have made it much more fast and simple. so we have in fact moved away. Review collected by and hosted on G2.com.

KA
Kalyn A.
Support Rep
Mid-Market (51-1000 emp.)
"There’s never any video"
2/5
What do you like best about GoTo Meeting?

I like the convenience of the app and the online platform. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I hate that there’s never any video. I get disconnected a lot. The service sucks. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"I have many issues with GoToMeeting"
1.5/5
What do you like best about GoTo Meeting?

Sharing the screen almost always worked. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I had many many issues. Clients could not hear me. I could not hear them. They would have to leave the meeting and sign back in all the time. And when you only have a 30 minute slot with you client, 3 minutes of technical issues is a a big deal! It's the main reason why I switched over to zoom Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy interface, some issues"
2/5
What do you like best about GoTo Meeting?

Ease of explanation for clients

The desktop app is useful Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

It didn't integrate well with our other technology.

The best features are reserved for premium users - which is annoying when you are trying to trial the service. e ended up abandoning it in favour of Google Hangouts following trying the free version. Review collected by and hosted on G2.com.

HR
Hector R.
Lead coordinator
Enterprise (> 1000 emp.)
"Good app, but there’s other better ones"
1.5/5
What do you like best about GoTo Meeting?

The pricing of the app is great and so are the features you get with it Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I dislike the user interface and how long it takes for it too load Review collected by and hosted on G2.com.

Jessica R.
JR
Jessica R.
Client Success Manager
Small-Business (50 or fewer emp.)
"Always loses connection"
1.5/5
What do you like best about GoTo Meeting?

I didn’t really like much about gotomeeting except that we could all share one account petty easily. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The connection was ways dropping, dial in frequently didn’t work, quite often the sound wouldn’t even go through. Review collected by and hosted on G2.com.

AR
Alejandra R.
Sales Administration - Incentives
Mid-Market (51-1000 emp.)
"Our company no longer uses GoToMeeting and switched to Zoom or Teams."
1.5/5
What do you like best about GoTo Meeting?

When our company first started using this program, it was great but then later the quality wasn't as good and we switched to Zoom and Teams. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Quality and the mobile option wasn't easy to use. Review collected by and hosted on G2.com.