Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Works great"
5/5
What do you like best about LogMeIn Pro?

Logmein is very easy to use, even if you are not at your regular computer. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

There are occasional hiccups in service, but they are very short in duration. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"LogMeIn is Great Tool for Working Remotely"
5/5
What do you like best about LogMeIn Pro?

I like that I can login to my work PC from home and get access to my desktop at work! The ease of the application is also great. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

I wish that I could black out some of the monitors on the computer I am trying to access. For example, I have 3 monitors at my work and would like to black out 2 of the three monitors, so my work is secure but coworkers can still access the security cameras on the third monitor. As of right now, LogMeIn does not have that capability. You can only black out all monitors or leave all monitors visible. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Remote Support Easy"
5/5
What do you like best about LogMeIn Pro?

LogMeIn works best when trying to support users remotely. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

It can time out if you remain idle for too long. However, I also appreciate the security of the same feature. Review collected by and hosted on G2.com.

Randolph R.
RR
Randolph R.
Director of Sales
Small-Business (50 or fewer emp.)
"Long time LogMeIn user"
5/5
What do you like best about LogMeIn Pro?

Dependable functionality when travelling Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

occasional disconnections, but resets are easy Review collected by and hosted on G2.com.

William W. C.
WC
William W. C.
Project Engineer
Small-Business (50 or fewer emp.)
"Works well, but expensive if you don't don't need all the features."
3.5/5
What do you like best about LogMeIn Pro?

The ability to control a remote computer as if I was sitting in front of it. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

The price has increased dramatically over the years. Review collected by and hosted on G2.com.

TL
Tammy L.
Office Manager
Small-Business (50 or fewer emp.)
"LogMeIn Saves My DAY"
5/5
What do you like best about LogMeIn Pro?

Reliability and ease of use. Saves me so much time Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

I honestly do not have anything I dislike. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A Must Have"
5/5
What do you like best about LogMeIn Pro?

Total remote control of the two machines that are 1200 miles away. I can log into multiple computers at the same time and use both at once. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Pricing for a third machine is prohibitive. Review collected by and hosted on G2.com.

WY
Whitney Y.
Mid-Market (51-1000 emp.)
"LogMeIn is a lifesaver!"
5/5
What do you like best about LogMeIn Pro?

I love that LogMeIn has helped me work more efficiently from home! I can access my computer as if I were at work. It has made the work from home life easier for me. I feel as if I have everything I need, being able to access my desktop from my work computer. We are able to access the external drives and that is HUGE as many of the important documents I need are on there! Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Sometimes the software can be down, which is always a bummer but most of the time it works. Review collected by and hosted on G2.com.

Linda S.
LS
Linda S.
Owner/ Lead designer
Small-Business (50 or fewer emp.)
"Works exceptionally well, allows me to work from home."
5/5
What do you like best about LogMeIn Pro?

Working from home is a great option, especially when I only need to log in to access info that is already in my computer at the office. No more driving across town to look something up. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Not easy to use on a tablet or phone, but that is a function of the size of the screen as compared to a computer monitor Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great quick solution to transferring, storing and accessing files from an office computer from home."
4/5
What do you like best about LogMeIn Pro?

It was easy to setup and good value, it's quick to log in remotely and do the things that you need to do (provided your internet connect is of a good speed) It has been a great tool to use in order to get files from work to my home computer without needing glitchy VPNs and heavy pieces of software. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

It sometimes crashes which is annoying but because it's only the software that crashes it means everything is still as you left it on the host machine so no real biggie.

I have to restart the host machine at least once a week else sometimes it gets stuck on the "verify identity" part of the login process.

The Command + Tab function doesn't work on the host machine when using it which becomes annoying

Also, although there is an option to select to use Cmd + Opt + Esc on the host computer this never seems to work so you can't force quit anything on the host machine unless you right click on the application itself. Review collected by and hosted on G2.com.