Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"This is awesome."
5/5
What do you like best about LogMeIn Pro?

Just the way that this is designed. It is completely up and down. I would recommend this to every friend that I have. Even to my family members and colleagues from the university. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

I don't have anything bad to say about it. I would recommend redesigning it so it is way better to use and understand for older folks who may not have very good computer skills. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"LogMeIn Pro Remote Access for Trinity Church"
4.5/5
What do you like best about LogMeIn Pro?

Best is remote access to office computer. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Can't think of any downside issues to say. Review collected by and hosted on G2.com.

Jon S.
JS
Jon S.
IT Executive Consultant
Mid-Market (51-1000 emp.)
"LogMeIn Pro Review"
4.5/5
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Unauthorized ACH withdrawals despite canceling three (3) times two years in a row..."
0/5
What do you like best about LogMeIn Pro?

Ability to connect meetings and presentations online. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

The fact they kept charging us two years in a row by ACH debit after we had canceled our account. Not only that, but they send out an invoice with an email ar.us@logmein.com that they later claim is not one they use (but its on all the invoices they sent), and on the invoice, indicated we could pay by check or send wire / ACH to their account listed, but nowhere did they indicate they were going to withdraw the money by ACH. After the withdrawal they also did not send a receipt or a copy of the transaction (which is required by law). Clearly, they are intentionally misrepresenting and doing this knowingly. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Small but efficient"
5/5
What do you like best about LogMeIn Pro?

I like that there is no lag time between clicking and response. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

When you enter the program everything is very small. That is the only thing that I don't like about it. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great software just when we needed it."
5/5
What do you like best about LogMeIn Pro?

The LogMeIn Pro software was there when we needed it during my medical leave. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Sometimes slow or that could have been on the company's end. Review collected by and hosted on G2.com.

MS
Mark S.
Small-Business (50 or fewer emp.)
"Saved my rear end"
5/5
What do you like best about LogMeIn Pro?

Essentially LogMeIn saved me during the long period of Covid. I am able to be on my office computer nonstop without having to leave my home Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

Nothing much as the program fulfills me need Review collected by and hosted on G2.com.

DM
Deanna M.
o
Small-Business (50 or fewer emp.)
"GREAT SERVICE FOR THE UNEXPECTED"
5/5
What do you like best about LogMeIn Pro?

IT EASILY CONNECTS ME TO MY WORK COMPUTER SO I CAN COMPLETE TASKS ON MY DESKTOP FROM ANYWHERE! SO LONG AS MY WORK COMPUTER IS ON, I CAN BE THERE FROM MY LAPTOP. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

THE PRICE IS A BIT HIGH, AND I WISH THERE WERE AN OPTION TO PAY MONTHLY, RATHER THAN HAVING TO DO ONE YEAR AT A TIME. PERHAPS THERE COULD ALSO BE A BIT MORE OF A HELP FEATURE. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"LMI Pro"
5/5
What do you like best about LogMeIn Pro?

Easy to use. Allows you to remote into computers and help troubleshoot issues. Great for IIT or OIT helping their customers. Overal A+ toolat Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

at times the client computers will show as offline and a hard reset will need to take care to wake them Review collected by and hosted on G2.com.

Philip D.
PD
Philip D.
Director Of Information Technology
Mid-Market (51-1000 emp.)
"Effective but overpriced"
2.5/5
What do you like best about LogMeIn Pro?

LogMeIn Pro gets the job done. It is reliable and effective as a remote access tool and the remote management features will provide most of the functionality you need to manage your devices. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Pro?

The price. It is around 50% more expensive than similar products that do exactly the same thing or more. They have taken advantage of their market dominance to gouge their customers. Unless the price goes down significantly, I would not renew. Review collected by and hosted on G2.com.