They stick to what they do best - Connecting clients, customers, professionals and friends and family. Review collected by and hosted on G2.com.

The SMS Campaign has been a struggle with the vetting process but have an all inclusive communications center is ideal. Review collected by and hosted on G2.com.

I love how easy it is to use GoTo Connect, which simplifies our business operations. The platform's scalability is impressive, accommodating our growing needs seamlessly. I find the phone app and texting features particularly valuable, enhancing communication. Overall, its intuitive usability makes it worth recommending. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I am in the driver seat when it comes to creating and adjusting the phone trees. Review collected by and hosted on G2.com.

I feel like I could learn more on tips and tricks to using the system. Review collected by and hosted on G2.com.

Absolutly Nothing!!!!!!!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com.

I have 4 retail stores and the phones in 1 store quit working. I emailed GOTO to get "REPLACEMENT" NOT ADD ON phones. I called the cusotmer support team to get them installed. After 5+ hours the GOTO representative said everything was fixed. It was almost closing time for the store. I received a complaint from Corporate stating the phones were not working. Accutally it was ringing at one of my other stores. I then check all the stores and 3 of the 4 stores phone were routed to the wrong store. I called back the next day to customer service and after another 4 hours of my and my employees time at each store GOTO got it corrected. Then I received my CC bill where I pay my reoccuring payment each month and it went up nearly 100.00. I authorized no changes to my bill. There shoul d be no change to my bill for replacing exsiting phones. I was also told I would receive a credit for my and my employeess time lost for GOTO installing the phone wrong. I have now emailed and called multiple times and no one can or will help. GOTO representatives only say they have forwarded to Finance which you can not speak with. I have everything in email so I will be turning this over to an attorney. DO NOT DO BUSSINESS WITH THIS COMPANY. YOU WILL REGRET IT. Review collected by and hosted on G2.com.

It helps me connect with my candidates with ease and i can use it during my working hours verry efficiently without any breakdowns the messaging feature is really cool Review collected by and hosted on G2.com.

It requires multiple windows to open is a dislike Review collected by and hosted on G2.com.

GoTo admi interface is very User friendly. Review collected by and hosted on G2.com.

I didn't find anything unlikely so far, however reporting could've been better if an option of minutes or seconds is given. Review collected by and hosted on G2.com.

GoTo Connect has excellent customer service. Typically issues are resolved very quickly and the staff are always friendly and pleasant to work with. For basic calling and messaging it is very simple and efficient. Review collected by and hosted on G2.com.

The fax process is the most frustrating thing for end users. The method of sending it as a fax is complicated and very details. You have to have the subject link and email address perfect. The email address requires the fax to number, so it changes every time. It is the least like feature amoung our staff. It is also the thing I received the most issue reports from. Review collected by and hosted on G2.com.

Easy to use allowing FAX support which most cloud telephones don't provide now a days. Review collected by and hosted on G2.com.

Logging into GoTo Connect, personally for me is quite tedious. In case if i have two different accounts switching between them is difficult. Review collected by and hosted on G2.com.

Web admin portal is very easy to use. We have complex routing and the visual interface makes it a snap to set up. Also, being able to provision phones with very little effort is a bonus. I've had to contact support several times with odd requests (configure an external ringer) and they were great. Review collected by and hosted on G2.com.

We haven't found any major pain points with GoTo. We don't use the Call Center features so I can't evaluate that piece of it, but for general phone system setup and use it's great. Review collected by and hosted on G2.com.

99.9% uptime and end users rave about call quality. Ease of onboarding and implementation. On the go clients can text from anywhere in the world. Review collected by and hosted on G2.com.

We wish there was one list of favorite contacts & text messaging Review collected by and hosted on G2.com.