CL

Clari L.

marketing director

Mid-Market (51-1000 emp.)

12/11/2025

"Effortless Setup, Powerful Integrations"

5/5

What do you like best about Gorgias?

I love how easy it is to use Gorgias. Their integrations and automations are great, allowing us to automate certain responses. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Gorgias?

It's a bit too expensive. I would like it to be more affordable or offer AI services at the integrated cost. Review collected by and hosted on G2.com.

What problems is Gorgias solving and how is that benefiting you?

I use Gorgias to handle customer inquiries and chat, streamlining customer service by consolidating locations. It simplifies managing operations and offers easy, seamless integrations and automations to automate responses. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

See what 556 reviewers think of Gorgias

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/gorgias/reviews)