Introducing G2.ai, the future of software buying.Try now
Inactive Profile: Need Admin Access?
No one has managed this profile for over a year.
If you work at goPuff, reclaim access to make changes.
Keatext
Sponsored
Keatext
Visit Website
Product Avatar Image
goPuff

By GoBrands

Re-claim Profile

Re-claim your company’s G2 profile

This profile hasn’t been active for over a year.
If you work at goPuff, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

  • We’ll verify your work email before granting access.

Re-claim
3.9 out of 5 stars

How would you rate your experience with goPuff?

Keatext
Sponsored
Keatext
Visit Website

goPuff Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$
Product Avatar Image

Have you used goPuff before?

Answer a few questions to help the goPuff community

goPuff Reviews (27)

View 1 Video Reviews
Reviews

goPuff Reviews (27)

View 1 Video Reviews
3.9
28 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Veena K.
VK
Student Researcher
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best app I would choose for food materials delivery"
What do you like best about goPuff?

I like how efficient and fast the whole delivery process is. They almost have everything on the app. And I love the offers they provide. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

I do not dislike anything as it's a wonderful app. Review collected by and hosted on G2.com.

Madison L.
ML
Customer Service Representative
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great App"
What do you like best about goPuff?

I love that no matter the time of day, I can order and receive whatever food or home product I need instead of driving to the store. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

The only thing that I do not like about GoPuff is that sometimes items are missing from my order or delivered later than expected. Review collected by and hosted on G2.com.

Marissa C.
MC
Director
Small-Business (50 or fewer emp.)
"Cheap items and VT products!"
What do you like best about goPuff?

I like that that there is everything and anything! Review collected by and hosted on G2.com.

What do you dislike about goPuff?

They advertised the beer Heady Topper and then it was not available. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Small-Business (50 or fewer emp.)
"convenient way to get snacks"
What do you like best about goPuff?

I love how quick delivery was as well as the variety of products they have. They also would give free snacks on occasion which was also an added bonus. It was easy to use. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

We moved about 5 minutes away and then they were unable to deliver to us. They said that they were expanding and may be in our area soon but still are not which is disappointing Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Actually really convenient and super big discount on your first order"
What do you like best about goPuff?

Big discount on first order + lot of convenient items Review collected by and hosted on G2.com.

What do you dislike about goPuff?

The estimated time was very far from the actual - it took about 1 hour more Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"GoPuff is the answer to my prayers."
What do you like best about goPuff?

I love that goPuff has a large inventory of various goods (mostly snacks, but also cleaning supplies, diapers, and feminine products) available for quick and easy delivery. The company provides several discounts and offers. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

Sometimes my favorite items are out of stock and take awhile to reappear. There are also a couple of locations where I'd be sure there's a goPuff warehouse available but they are not there yet. Review collected by and hosted on G2.com.

Ishita K.
IK
Part-Time Software Engineer
Small-Business (50 or fewer emp.)
"Quick service and always available"
What do you like best about goPuff?

They literally deliver within minutes and at any time of day Review collected by and hosted on G2.com.

What do you dislike about goPuff?

Most of the items are overpriced as compared to normal grocery store items Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Easy and convenient way to get some snacks!"
What do you like best about goPuff?

I like the variety of food available on GoPuff, and the ease with which I can scroll through them. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

I don't like the extra fees involved when I actually finalize my order and go to purchase - I recognize that this is a feature of many apps like this, but I would rather have one standard fee up front instead of a bunch of little ones. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business (50 or fewer emp.)
"GoPuff makes ordering essentials easy"
What do you like best about goPuff?

The app has a wide variety of options - food, drinks, convenience items, household items, and more - and their customer service is awesome - even though my address has been hard for delivery drivers to find, customer service has supported helping them find me and even sending out a quick replacement when my order was left at the wrong place. Easy, friendly, contactless service is a must right now. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

A few delivery issues, and some drivers have not made the orders contactless, expecting that I come to them - but for the most part, orders come quickly and customer service has helped resolve issues. Review collected by and hosted on G2.com.

MF
Mid-Market (51-1000 emp.)
"Deliver food and fruit to the company"
What do you like best about goPuff?

The app and also the website are very clearly structured. The prices for the food are mostly the same as directly in the supermarket. We need some food in the office - especially for fresh fruit this is a great service. Very fast delivery. Review collected by and hosted on G2.com.

What do you dislike about goPuff?

The invoicing at our company is a bit slow. We usually have to reach a minimum order value, which unfortunately keeps rising. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

goPuff Comparisons
Product Avatar Image
Instacart Retailer Platform
Compare Now
Product Avatar Image
Shipt
Compare Now
Product Avatar Image
Rappi
Compare Now