1. [Home](https://www.g2.com/) 2. [Office Suites Software](https://www.g2.com/categories/office-suites) 3. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) 4. Google Chat Reviews ![Google Chat](https://fonts.gstatic.com/s/i/productlogos/chat_2020q4/v8/web-64dp/logo_chat_2020q4_color_2x_web_64dp.png "Google Chat") Google Chat By [Google](https://www.g2.com/sellers/google) 4.6/5(48,259) This rating reflects the full Google Workspace suite ## About Google Chat Google Chat is an AI-powered messaging and team collaboration platform included with Google Workspace, designed to help individuals, groups, and businesses connect and collaborate online. It enables real-time and asynchronous communication through direct messages, group chats, and persistent collaboration spaces — all within a secure, enterprise-grade environment. At its core, Google Chat provides a modern messaging experience built for the way teams work today. Users can send direct messages to anyone with a Gmail address or Google Account, create group conversations, and organize team communication in dedicated Spaces — persistent collaboration hubs that support up to 500,000 members. Spaces allow teams to share files, assign tasks, review message history, and hold threaded conversations, making them ideal for ongoing projects or shared interests. Google Chat is deeply integrated with the broader Google Workspace ecosystem. Users can access Chat directly from their Gmail inbox, schedule meetings in Google Calendar without leaving a conversation, collaborate on Google Docs, Sheets, and Slides within a Chat space, and launch Google Meet video calls with a single click. This tight integration reduces context switching and streamlines everyday workflows. A standout capability is Gemini in Chat — Google's AI assistant embedded directly into the Chat experience. Gemini serves as an always-ready AI partner that can catch users up on missed conversations, surface action items, summarize shared files, translate messages in real time, help compose and refine messages, and answer specific questions about ongoing discussions. These AI features are available via a persistent side panel, consistent with Gemini's presence across other Workspace apps. For business and enterprise customers, Google Chat offers advanced collaboration features including Huddles (quick-to-join audio and video drop-in sessions), announcement spaces for organization-wide broadcasts, smart chips for inline file sharing, in-line threading for focused side conversations, and AI-powered search with autocomplete and relevance ranking. Notification controls, do-not-disturb scheduling, and focus time integration with Google Calendar help users manage their attention effectively. Google Chat is extensible through a rich ecosystem of third-party apps and integrations available via the Google Workspace Marketplace — including Asana, Jira, GitHub, HubSpot, Salesforce, ServiceNow, Workday, PagerDuty, Trello, Datadog, Lucidchart, Miro, Figma, Zapier, and many more. Organizations can also build custom Chat apps using the Chat API, Apps Script, or no-code tools like AppSheet with Gemini, enabling tailored automations and workflow integrations. Security is enterprise-grade throughout. Google Chat benefits from the same anti-spam, anti-phishing, and anti-malware protections that guard Gmail, real-time data loss prevention (DLP), end-to-end encryption, context-aware zero trust security, compliance with HIPAA and GDPR, and integration with Google Vault for data retention and eDiscovery. Admins manage Chat through the Google Workspace Admin Console, with controls for space management, app deployment, content moderation, and user permissions. Google Chat is accessible across desktop (web and standalone app), iOS, Android, and progressive web apps for Mac and Windows. It is included at no additional cost with paid Google Workspace subscriptions, and organizations can migrate existing data from Slack, Microsoft Teams, or Meta Workplace using Chat APIs or Google Cloud migration partners such as CloudFuze, CloudM, and Cloudiway. Show More ## Google Chat Integrations 42 Integrations Gmail Google Drive Google Calendar Google Meet Google Tasks Google Groups Google Vault Google Apps Script AppSheet Asana Jira GitHub HubSpot Salesforce ServiceNow Workday PagerDuty Trello Datadog Lucidchart Lucidspark Lucidscale Miro Figma Zapier Comeen Polly Loom Zoom Zendesk Zoho Desk Zoho CRM UKG Flow IFTTT Achievers Bonusly Bitbucket Mio NextPlane CloudFuze CloudM Cloudiway Show more ## Google Chat Features - AI-powered messaging with Gemini in Chat (conversation summaries, action items, real-time translation, smart compose) - Direct messages and group chats with anyone using a Gmail address or Google Account - Persistent collaboration Spaces supporting up to 500,000 members with file sharing, tasks, and message history - Huddles: quick-to-join audio and video drop-in collaboration sessions - In-line threading for focused side conversations within spaces - Smart chips for quick inline file sharing from Google Drive - Integrated task management: create, assign, and track tasks directly in Chat - Announcement spaces for organization-wide broadcasts with message view counts - AI-powered search with autocomplete, suggested queries, and relevance ranking - Real-time data loss prevention (DLP) with admin-customizable sensitive content warnings - Enterprise-grade security: encryption, zero trust, anti-phishing/malware, HIPAA and GDPR compliance - Google Vault integration for data retention and eDiscovery - Custom emoji, reactions, inline GIFs, stickers, and rich text formatting - Extensible via Chat API, Apps Script, webhooks, and no-code AppSheet app builder - Cross-platform access: web, standalone desktop app, iOS, Android, and progressive web apps - Interoperability with other messaging platforms via Mio and NextPlane - Data migration support from Slack, Microsoft Teams, and Meta Workplace - Admin Console controls for space management, app deployment, content moderation, and user permissions - Unified conversation list combining direct messages and spaces with shortcuts, @mentions, and starred conversations - Google Groups integration for automated space membership management Show more ## Reviews mentioning Google Chat in Google Workspace ![Rohit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit K.") RK Rohit K. Web Developer Small-Business (50 or fewer emp.) 8/4/2023 "Google Meet: The Future of Video Conferencing" 4.5/5 What do you like best about Google Workspace? Google meet is incredibly user-friendly and simple to use. The UI is basic and easy and you can create a meeting in only a few clicks. Google meet protects your meetings with end-to-end encryption, so you can be certain that your communications are private. It works in tandem with other Google products including Gmail, Google Calender , and Google Drive. This allows you to easily exchange files, collaborate on papers, and keep track of meetings. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? Google Meet lacks several of the more complex capabilities found on other video conferencing systems, such as breakout rooms, polis and Q & A. The screen sharing quality in Google Meet might be variable at times. This is especially aggravating if you're attempting to share a presentation or other crucial information. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Google Meet protects your meetings with end-to-end encryption,so you can be certain that your communications are private. Google Meet is alsoquite dependable, and you are unlikely to have lost calls or bad video quality. Even if you're unfamilier with video confrencing, Google Meet is simple to use. The UI is basic and easy, and you can create a meeting in only a few clicks. Google Meet works in tandem with other Google products including Gmail, Google calender, and Google Driver. This allows you to easily exchange files, collaborate on papers, and keep track of meetings. Review collected by and hosted on G2.com. Show More 10/19/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Source: Organic Review from User Profile (Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.)AI Translated (This review has been translated from English using AI.) (Copy Review URL) ![Sasmita M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasmita M.") SM Sasmita M. Surveyor Civil Engineering Mid-Market (51-1000 emp.) 2/28/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "An All-in-One Solution for Modern Workplacesrkspace Ecosystem for Real-Time" 4.5/5 What do you like best about Google Workspace? What I like best about Google Workspace is how seamlessly everything works together in one ecosystem like real time collaboration & Cloud based. All tools integrated in one ecosystem like Gmail (email) Google Meet (meetings) Google Calendar (scheduling) Docs, Sheets, Slides, Drive. Easy to use such as Clean, simple interface Most people already know Gmail → easy adoption Works on browser (no installation needed) Perfect for teamwork & remote work such as Share files instantly with permissions (view/edit/comment) Video meetings + chat + file sharing in one place Great for remote teams or students. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? What i dislike about Google Workspace is Storage Management Storage is shared across services like Google Drive and Gmail, so it can fill up quickly, especially for teams handling large files. Limited features vs desktop tools:. Compared to apps like Microsoft Excel or Microsoft Word: Google Sheets has fewer advanced formulas, macros, and data tools Google Docs lacks deep formatting and layout controlInternet dependency Works best with internet Offline mode exists but is limited and sometimes unreliable. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Working with email attachments often leads to multiple versions of the same file. With Google Docs, Google Sheets, and Google Slides, everyone works on a single live document with automatic saving and version history. Benefit: No more “final\_v3\_updated\_final” files — improved accuracy and time savings. Review collected by and hosted on G2.com. Show More 9/25/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.)AI Translated (This review has been translated from English using AI.) (Copy Review URL) ![Aryaa J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aryaa J.") AJ Aryaa J. Student Mid-Market (51-1000 emp.) 10/20/2026 "Google Workspace Makes Everyday Work Simple with Seamless Real-Time Collaboration and teamwork." 5/5 What do you like best about Google Workspace? I like Google Workspace because it makes everyday work simple and convenient. I can easily manage emails, store files, work on documents with others, and attend meetings—all in one place. The real-time collaboration in Docs and Sheets is especially useful for group projects. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? One thing I dislike about Google Workspace is that some features can feel a little limited unless you’re using a paid plan. It can also get confusing when there are too many files, emails, and notifications to manage across different apps. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Google Workspace helps me solve everyday problems like managing files, collaborating on projects, and keeping track of emails and documents. It saves me time because everything is connected and accessible from anywhere. For group projects, real-time editing and easy file sharing make teamwork much smoother. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Raj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj K.") RK Raj K. Full Stack Developer Enterprise (\> 1000 emp.) 8/30/2026 "Keeps Technical Documentation and Collaboration Seamlessly in One Place" 4.5/5 What do you like best about Google Workspace? Google Workspace works well for keeping technical discussions, documentation and project-related information closely tied to the development process. I am able to use Docs for writing technical notes, Sheets for managing and calculating data/metrics, Drive for storing and exchanging project information and Meet/Chat for in-time discussions regarding issues that arise during development. This eliminates the necessity of having different tools for communication and documenting in place and allows me to keep everything within the development process itself. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? In larger development projects, there tends to be an overload of shared documents and spreadsheets and the challenge becomes figuring out which resource is the most up-to-date. Using spreadsheet for documentation becomes somewhat inconvenient as well in case if there is any need for logic to be applied or automation to be performed. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? The biggest benefit of Google Workspace is that it allows seamless connection between development process and team communication. All the requirements, all the documents, all the review notes and project discussion are easily accessible to everyone and version history allows seeing how the shared content has been modified. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Hitesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh K.") HK Hitesh K. Electrical Engineer Mid-Market (51-1000 emp.) 8/29/2026 "Google Workspace Makes Engineering Documentation Accessible and Collaborative" 4/5 What do you like best about Google Workspace? Google Workspace is a great tool that allows keeping engineering documentation easily accessible to the whole team. I can use Docs to keep engineering documentation such as design notes and specifications, Sheets to arrange my test readings or component information, and Drive to store my reference files. The ability to edit simultaneously is especially useful for reviewing technical information by several engineers as it allows seeing edits instantly and leaving comments to particular parts. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? In the process of engineering projects, a huge amount of drawings, spreadsheets, reports, and other documentation is created. It is hard to find the latest version without proper structure and naming of the files. Also, engineering calculations performed on spreadsheet have some limitations comparing to dedicated engineering software. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Google Workspace gives us an easy-to-use shared platform for documenting engineering project and performing its review. The information about changes and reasons behind them, as well as shared access, will help all team members understand each other better and reduce the circulation of many copies of technical documentation. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Anirudh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anirudh C.") AC Anirudh C. Business Analyst Enterprise (\> 1000 emp.) 8/30/2026 "Google Workspace Keeps Analysis Organized from Sheets to Slides" 5/5 What do you like best about Google Workspace? Google Workspace comes in handy when it comes to maintaining connections between the various steps involved in the analysis process. I am able to count on Sheets to construct proper comparison tables, Docs to record my assumptions and requirements information in a properly organized manner, and Slides to deliver the conclusion using proper organization. Another important feature in terms of its value is the fact that one can challenge a result without losing context. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? A problem comes up when there are multiple analysts who keep their own working files, making it difficult to maintain consistency in the process. Furthermore, spreadsheet formulas and metrics should be carefully managed to avoid drifting while reusing analysis across projects. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Collaboration on decision-making is the main benefit of the tool. When working on calculations, written explanations, and presentations in collaboration, it becomes easier to track how a particular finding turns into an actionable suggestion. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Mohamed S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed S.") MS Mohamed S. Head of market analysis Mid-Market (51-1000 emp.) 8/26/2026 "Simple, Intuitive, and Seamlessly Integrated for Day-to-Day Collaboration" 5/5 What do you like best about Google Workspace? the combination of UI/UX, integrations, performance, pricing/ROI, support/onboarding, and AI/intelligence. The interface is simple and intuitive, and the integration between Gmail, Drive, Docs, Sheets, Calendar and Meet makes managing my day-to-day work much easier. For my role, where I deal with clients, partners, leads, marketing activities, events and reporting, the ability to collaborate and access everything from anywhere is a major advantage. Performance is reliable, the overall cost provides good ROI, and onboarding new users is straightforward. My experience with Google Workspace's AI and automated features has been positive overall. They are particularly useful for saving time on repetitive tasks such as drafting emails, summarising information, organising content and helping me get through large amounts of communication more efficiently. For my work with clients, partners, IBs and internal teams, AI helps me get a good starting point quickly, especially when I need to turn rough ideas or information into a professional message or document. The automation and integration across Gmail, Drive, Docs, Sheets and Calendar also make my workflow smoother. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? The main thing I dislike about Google Workspace is that, although the overall UI/UX and integrations are excellent, some tools can feel limited when I need more advanced functionality. Google Sheets, for example, can become difficult to manage with large or complex datasets, and working across multiple documents and accounts can sometimes feel fragmented. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Having Gmail, Drive, Docs, Sheets, Calendar and Meet connected in one ecosystem means I can keep everything organised and access what I need from anywhere. It reduces time spent searching for information, sharing files or switching between different platforms, and makes collaboration much easier. The biggest benefit for me is productivity and efficiency. It allows me to respond to clients and partners faster, manage leads and follow-ups more effectively Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Source: G2 invite (Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.) (Copy Review URL) ![Simphiwe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simphiwe M.") SM Simphiwe M. Director & Founder | Construction Small-Business (50 or fewer emp.) 8/25/2026 "Seamless All-in-One Productivity and Collaboration with Google Workspace" 5/5 What do you like best about Google Workspace? What stands out most about Google Workspace is how seamlessly it integrates everyday productivity tools—like custom-domain Gmail, Docs, Drive, and Meet—into a single connected ecosystem that makes real-time collaboration effortless. Being able to manage files, coordinate projects, and communicate from any device without switching platforms keeps operations smooth and efficient. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? One noticeable downside is that some advanced administrative and security features require upgrading to higher-tier plans, which can increase costs for smaller teams or growing businesses. Additionally, while integration is smooth across the suite, deep customization for specific workflows can sometimes feel rigid compared to standalone specialist software. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? Google Workspace solves the major problem of fragmented communication and scattered files by bringing custom-domain email, document creation, cloud storage, and video conferencing into a single, unified ecosystem. This benefits my day-to-day operations by enabling real-time collaboration without switching platforms, making it effortless to manage business files, coordinate projects, and communicate seamlessly from any device to keep our enterprise workflow smooth and efficient. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Nidhi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nidhi R.") NR Nidhi R. Administrative Coordinator Enterprise (\> 1000 emp.) 8/29/2026 "Excellent Collaboration and Organization with Google Workspace" 4/5 What do you like best about Google Workspace? Google Workspace is an excellent solution when it comes to storing administrative information and keeping it organized. Here, I can use Docs to write and edit various documents, Sheets to track and analyze different trackers, Calendar for scheduling my meetings, and Drive to store any reference material. The key advantage is that I can collaborate on one set of files that eliminates all possible misunderstandings connected with different versions of files and attachments sent via email. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? The environment becomes increasingly hard to manage as a team accumulates more and more files and folders because it needs continuous control over permissions, file ownership, names, and other aspects related to shared resources. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? It is useful for having all your administrative information stored in one unified place where you can easily manage all administrative activities such as scheduling, updating administrative documents, sending out your documents, and collaborating on them. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Ajay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay P.") AP Ajay P. Product Ananlyst Mid-Market (51-1000 emp.) 8/30/2026 "Google Workspace Turns Analysis into Clear, Shareable Narratives" 5/5 What do you like best about Google Workspace? Google Workspace is helpful in transforming unstructured information about the product into structured data. Sheets will be useful for me in comparing some trends or tracking experiments, Docs for documenting the logic behind my conclusions, and Slides for composing a short and consistent narrative that will be used during the review. The ability to comment on the content of the analysis will allow to keep all the comments together with the work itself. Review collected by and hosted on G2.com. What do you dislike about Google Workspace? In case if an analysis involves many spreadsheets, it may require a lot of effort to keep formulas, definitions, and assumptions consistent between different sheets, especially if there are multiple contributors who are responsible for the content of these sheets. Review collected by and hosted on G2.com. What problems is Google Workspace solving and how is that benefiting you? The most important advantage is the traceability from analysis to the recommendation that should be made. All supporting calculations, explanation of the calculations, and presentation will be stored in the same workspace. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL)