Salil S.
SS
Salil S.
Professor
Small-Business (50 or fewer emp.)
"Reliable Anywhere Access with Intuitive, Well-Integrated Google Apps"
4/5
What do you like best about Google Workspace?

All my files and services are accessible anywhere, I don't need to be tied to my desktop. Getting my work done securely from any browser, somewhat limited, but still very useful on the smart phone. The performance is quite reliable, and I like how some apps like calendar are integrated accross others. Minimal onboarding is required as the interfaces are quite intuitive.

I'm very keen to now try out the Notebook LM that I haven't had a chance to yet, but I expect a lot of value from it, based on what I have heard. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

If I absolutely had to find fault, then I'd say that it's been a while since the overall design across the board has been significantly updated. There is a slight datedness to the Google look that has lost some shine over time and feels a bit drab or uninspiring at times. Review collected by and hosted on G2.com.

Mehul S.
MS
Mehul S.
Analyst
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Google Workspace: An All-in-One Environment for Easy Cross-Device Work"
5/5
What do you like best about Google Workspace?

Google Workspace is the best tool because it includes multiple tools to create a complete environment where we can connect multiple devices and work across all of them very easily. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

As a daily user i am a big fan of Google Workspace and all its multitasking tools but all we need to have an excellent internet connection to playalong, so i think there is only a limiting thing that one must need to have an excellent Internet connection for this , else is all awesome and easily to use. Review collected by and hosted on G2.com.

Nic K.
NK
Nic K.
Managing Director
Consulting
Small-Business (50 or fewer emp.)
"Simple, Fast, and Reliable Workspace Management With Great Integrations"
5/5
What do you like best about Google Workspace?

What I like most is how simple it is to manage. It’s very easy for me to handle the overall organization, create new users, migrate from other services and accounts (including personal Gmail accounts), and keep everything managed centrally. It also integrates with everything I personally need. It has MCP servers and great Gemini integration, and because it supports MCP, I can connect it with Claude as well.

Reliability is consistently high, it’s really fast, and it’s super easy to sign in across multiple devices. It’s also very affordable for the amount of storage and performance you get. Since it’s cloud-native, I feel like I’m actually getting what I paid for, and I can run it even on really low-powered devices.

Support is okay, but sometimes it’s hard to get what I need, and billing can be a bit complicated. The AI functionality is pretty good overall, though it could be better in Gmail. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The only thing I don’t like about Workspace is that the admin app on iOS feels really out of date, and it limits what I can do from my phone. It seems like it would be pretty straightforward for them to modernize it with AI coding tools, so I’m not sure why it still hasn’t been updated. Review collected by and hosted on G2.com.

Sebastian P.
SP
Sebastian P.
General Manager
Small-Business (50 or fewer emp.)
"Real-time collaboration and impeccable organization with Google Workspace"
4.5/5
What do you like best about Google Workspace?

Hello, the most useful thing about using Google Workspace is being able to work on everything in real-time with the work team. Searches are easy and fast. Shared drives allow you to create different portfolios for each client and have better taxonomy and organization of your work, but definitely what I like the most and find useful is having access to all my documents in real-time connected to a Wi-Fi network. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

I don't like the PDF option, which is always with Adobe and has its limitations for some uses we want to implement with AI and even openings. I don't like that you can't share the entire Shared Unit, only the folders. I don't like that there isn't a functionality to identify duplicates of the same documents to free up space. I also don't like the customer support. Review collected by and hosted on G2.com.

Paulo L.
PL
Paulo L.
Information Security Specialist
Mid-Market (51-1000 emp.)
"Simple for Users, But Admin Controls and Documentation Need More Depth"
3/5
What do you like best about Google Workspace?

Simplicity for end users to navigate through the productivity apps, such as chat, drive and mail. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

For administrators, unfortunately, there are quite a few downsides. For example, there’s a lack of granular controls to restrict sharing between external domains, limited ability to configure OAuth apps only for specific OUs, and ongoing difficulty managing user updates in bulk. Overall, it has the same simplicity as the end-user experience, but for admins that simplicity turns into a drawback.

The lack of detailed, thorough, and up-to-date documentation—combined with unclear options for enforcing controls and managing users—makes administration more frustrating than it should be. There are also too many limitations around context-aware access level rules, creating and enforcing DLP custom rules, and managing Google Vault rules and cases. On top of that, consuming audit logs in the console is very clunky; to analyze them properly, everything essentially needs to be exported to Google Cloud. Review collected by and hosted on G2.com.

MIHIR U.
MU
MIHIR U.
Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Works Well for Daily Project Coordination"
5/5
What do you like best about Google Workspace?

I mostly use Google Workspace during office hours for communication and maintaining shared project files. Gmail and Google Meet are open almost the entire day for discussions with teammates and clients.

We also maintain requirement trackers and task updates in Google Sheets. One practical thing that helps is that multiple people can update the same sheet during meetings itself, so we do not have to send revised files after every discussion.

Another thing I use often is Google Docs for preparing meeting notes or documenting client feedback while calls are happening. Since everything is linked to the same account, switching between Meet, Docs, and Gmail feels convenient during daily work. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Sometimes shared documents become difficult to manage when many people are editing at the same time. I have also seen Google Sheets lag a bit when trackers become large or contain many formulas.

Notification management can also be slightly overwhelming because updates from Gmail, Calendar, and Docs all appear together during busy workdays. Review collected by and hosted on G2.com.

Arjun D.
AD
Arjun D.
Data Warehouse Engineer
Mid-Market (51-1000 emp.)
"Essential for Collaboration and Organization Across Teams"
5/5
What do you like best about Google Workspace?

I a Big Google fan , I am using google workspace from last 4 to 5 years, it helps me stay organize and aligned with multiple teams, working on data pipelines and reporting layers, I use Google sheets to validate sample datasets reconcile counts and share quick data checks with analysts before changes go to production, Google docs is where we maintain table definitions, ETL logic explanations and data quality rules and the live editing makes collaboration smooth during design discussions, drives permission control is useful when sharing sensitive warehouse documentation with the right team only. also the google meet is our primary meeting tool , its amaizing, has no time limit like other platforms. and also voice and audio quality is amazing with AI enhacements. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

when i use sheets for large datasets or complex formulas, performance can slow down. for deeper analysis, i still rely on warehouse like bigquery rather than spreadsheets. Review collected by and hosted on G2.com.

Girja K.
GK
Girja K.
Assistant Manager - Product & QA
Mid-Market (51-1000 emp.)
"Seamless Real-Time Collaboration Anywhere with Google Workspace"
4.5/5
What do you like best about Google Workspace?

What makes Google Workspace great is how effortlessly it keeps my team on the same page. I can jump into a document with three other team member and edit in real time without any lag or version control nightmares. The fact that it lives entirely in the browser means i never have to worry about hitting save or losing my work if a laptop dies. It just works, anywhere, on any device. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The biggest headache is definitely offline mode as if my internet drops, trying to work on files gets incredibly clunky and unreliable. It’s also frustrating how quickly it eats up your computer's RAM when you have multiple tabs open. Review collected by and hosted on G2.com.

Kapil S.
KS
Kapil S.
Project manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Smooth, All-in-One Collaboration with Google Workspace"
4.5/5
What do you like best about Google Workspace?

I like most about Google Workspace is that how everything works smoothly altogether in one place like Gmail, google drive, Docs, Sheets and Meet are easy to use and make collaboration very simple. The interface is easy to use and clean as well. It is so simple so even the new user can quickly learn and understand very easily. All apps are integrated with each other makes collaboration easy between team or multiple teams. It saves alot of time. the performance is very reliable as files loads quickly, real time editing works well. Overall it makes the work more efficient and well organized. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The things i dislike about Google workspace is that the pricing, when you talk about the advance features or higher storage plans needed, cost increases quickly and ROI not justified for small teams. Support could also be better but initial onboarding is easy. In term of AI capability still feel very basic and not feel completely integrated but just another software. Review collected by and hosted on G2.com.

Daniel H.
DH
Daniel H.
Technician
Enterprise (> 1000 emp.)
"Seamless Google Workspace Integration with a Clean UI and Powerful Gemini AI"
4.5/5
What do you like best about Google Workspace?

The most useful part of Google Workspace is the seamless integration between the different tools. Moving between Docs and Sheets, and having them work smoothly together, is a real advantage. The UI is clean and easy to read, which is a big bonus compared with rival platforms.

Performance is usually flawless, with very rare issues that lead to larger outages. That said, I can only recall two instances where I wasn’t able to work; both were wider issues and were resolved relatively quickly with support. This is another key benefit. Using a cloud platform means the impact of an outage can be greater, but it also means it’s handled by a large team at Google.

The Gemini integration is also great. It’s a useful AI tool for refining my day-to-day emails, and the deep research models help support my code and overall structure of work. I don’t have significant experience with the pricing side; however, my workplace continues to invest more into G suite, so the ROI should be strong for my business, which is a large utilities firm. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Some functions aren’t as easy to use in Google Sheets, or simply don’t exist in the same way as they do on rival platforms. One thing that comes to mind is that Sheets doesn’t offer as many options to customise how data is presented. For example, when I create a pivot table with date-based data, rival tools will automatically group dates into weeks, months, quarters, and years, which really helps clean up large datasets. In Google Sheets, this kind of grouping isn’t as straightforward, and improving it would be a big upgrade to better match the benefits of rivals.

Another downside is the capacity limits. Google Sheets can only handle a certain amount of data. That’s fine for day-to-day tasks, but in my work, dealing with significantly larger datasets means we can’t rely solely on Google Sheets, and we still need a rival platform to support those tasks. Review collected by and hosted on G2.com.