Karl C.
KC
Karl C.
Co-Founder/CEO
Small-Business (50 or fewer emp.)
"A Unified Google Workspace Ecosystem That Scales Seamlessly"
4.5/5
What do you like best about Google Workspace?

Google Workspace has been extremely valuable for our startup because it gives us a unified ecosystem for communication, collaboration, and operational scalability. Gmail, Meet, Drive, Docs, and Calendar allow our distributed team and partners to work in real time with minimal friction. The cloud-based environment makes collaboration seamless across devices and locations, which is critical for an AI-driven startup like Bodha.AI. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

As a startup founder using Google Workspace, I appreciate the simplicity and collaboration tools, but there are a few downsides. Advanced admin controls, AI features, and storage tiers can become expensive as teams scale. Google Meet and Chat still feel fragmented compared to fully integrated platforms like Microsoft Teams or Slack. Offline functionality can also be inconsistent, especially when traveling. For startups building AI-driven workflows like ours at workspace.google.com⁠�, deeper customization and automation across apps sometimes require third-party tools or additional engineering effort. Review collected by and hosted on G2.com.

SP
Sadhwi P.
International Business development executive
Manufacturing
Enterprise (> 1000 emp.)
"Seamless Collaboration and Reliable Productivity in Google Workspace"
5/5
What do you like best about Google Workspace?

What I like most about Google Workspace is how seamlessly the apps work together. I regularly use Gmail, Google Sheets, Docs, Drive, and Meet, and the real-time collaboration tools save me a lot of time by avoiding multiple file versions and cutting down on constant email follow-ups.

The interface is clean and easy to navigate, and the cloud-based setup makes it simple to work from anywhere. The integrations between Gmail, Calendar, and Meet also make scheduling and communication feel smooth and efficient.

Overall, performance has been reliable, and the platform offers strong value for money because it brings several productivity tools into one system. I’ve also found AI features like Smart Compose and Drive’s intelligent search genuinely helpful for boosting day-to-day productivity. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

One thing I dislike about Google Workspace is that some of the more advanced formatting options and features in Google Sheets and Google Docs still feel limited compared with desktop-based Microsoft Office tools. From time to time, larger spreadsheets can be slow to load or respond, which can be frustrating when I’m trying to work quickly. Also, the offline functionality isn’t always as smooth or as reliable as I would expect, so it can be harder to depend on when I don’t have a stable internet connection. Review collected by and hosted on G2.com.

Folashade A.
FA
Folashade A.
Executive Director
Small-Business (50 or fewer emp.)
"Fast, Easy-to-Use Google Workspace with Seamless Integrations and Responsive Support"
4.5/5
What do you like best about Google Workspace?

Google Workspace is easy to use, and the tools you need to get a task done are right in front of you. When you do need to rely on third-party platforms, Google Workspace makes it simple to sync with a wide range of services for different purposes. Compared to its counterparts, the individual programs in Google Workspace respond faster and feel snappier overall. With the ability to integrate Gemini into your Google calls, Google Workspace also enables quick transcription. And if you ever run into an issue, a live agent is readily available to help resolve your concerns quickly.

Because it’s free for nonprofits, Google Workspace really gives you the best bang for your buck. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

While Google Workspace is already well positioned, it could improve its support for Google Ad for Nonprofits. At the moment, that support is essentially nonexistent, even though support is available for other users. As a result, nonprofit users can end up stranded and left relying on online suggestions that don’t always take their specific context into account the way direct communication with a support agent would.

Other email services have the ability to recall emails, even after long periods, Gmail while not lacking this feature, can greatly improve on it. The pop-up that is provided at the successful sending of an email is insufficient as the user might miss that due to panic and a lot of other factors. Adding a time limit of say 30 minutes to be able to recall emails will be incredible. Review collected by and hosted on G2.com.

Md S.
MS
Md S.
Team Lead(Node React and DevOps)
Mid-Market (51-1000 emp.)
"Real-Time Collaboration That Streamlines Our Workflow"
4.5/5
What do you like best about Google Workspace?

The standout feature for us is the real-time collaboration capabilities. Being able to have multiple team members editing a Google Doc or Sheets file simultaneously without version control nightmares has drastically improved our workflow. The comment and suggestion modes make feedback loops seamless, and the fact that everything auto-saves to the cloud means we never lose work. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

While great for collaboration, Google Docs and Sheets lack some advanced formatting features found in desktop equivalents like Microsoft Word or Excel. Complex macros, advanced data visualization, or specific print layout adjustments can be difficult or impossible to achieve, which sometimes forces us to switch tools for final deliverables. Review collected by and hosted on G2.com.

Samuel M.
SM
Samuel M.
Consultant Tracking / Analytics
Marketing and Advertising
Small-Business (50 or fewer emp.)
"An all-in-one Google ecosystem, with integrated Gemini AI"
5/5
What do you like best about Google Workspace?

What I like the most is the entire ecosystem connected in one place. All Google tools are available in a single interface, and if you work with colleagues or delegate tasks within the team, you can really set the access and security levels for each person. Moreover, once you take on Google Workspace, you find yourself with Gemini AI on all the tools, and the Pro subscription is included. Very convenient, very satisfied with the Google Workspace suite. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The disadvantages of the Google Workspace suite are clearly the admin interface, which is absolutely not intuitive (as is often the case with Google products). Navigation is not easy and there are numerous settings: at first, you don't really know what to configure. When you're independent and just want two Gmail addresses, it's already a real challenge to set up. Fortunately, there are some guidelines and information, but overall the UI is not easy to grasp. Review collected by and hosted on G2.com.

Rakesh C.
RC
Rakesh C.
Creative and Design Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Everything Your Team Needs to Work, All in Google Workspace"
4/5
What do you like best about Google Workspace?

I like the most about Google workspace is all the things that I'm using in my corporate routine are in one account. Such as Google Sheets, Google docs, Google meet, etc. It helps me & my team to manage all the things in one place. Also, it is easy to share all the docs, sheets, ppt, meet, etc with just one invite. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

What I dislike about Google Workspace is that the pricing can become expensive as the team grows, and the storage limits can feel restrictive when you’re dealing with a lot of files and emails. Review collected by and hosted on G2.com.

Michael H.
MH
Michael H.
Operations Executive
Enterprise (> 1000 emp.)
"Google Sheets Makes Reporting and Automation Effortless"
5/5
What do you like best about Google Workspace?

I do a lot of reporting and analysis in Google Sheets.

Being able to link sheets easily and import data from one sheet to another makes it really useful for setting up reports. I can have variables and data flowing through without needing to update things in multiple places.

Apps Script also makes it easy to run APIs to refresh data, format reports, and automate other tasks. I have lots of small workflows set up that let colleagues refresh reports with the click of a button, as well as reports that automatically refresh at a specific time of day.

It’s also straightforward to set up external Python scripts that read from and write to Sheets for more complex data analysis. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

It can be frustrating to import CSV files or Office files. Rather than double clicking to open the file, you need to make sure it's placed in a Drive folder, or import it to Google Workspace Review collected by and hosted on G2.com.

Manit  A.
MA
Manit A.
Brand & Marketing Strategist
Mid-Market (51-1000 emp.)
"Seamless Real-Time Collaboration Across Google Workspace Tools"
4.5/5
What do you like best about Google Workspace?

The best thing about Google Workspace is its real-time collaboration, which we get through our company email address. With it, we can seamlessly work across multiple Google tools while collaborating virtually with other team members, and it also includes built-in video conferencing. Google Workspace brings all the tools together in one place, whether you want to use Docs, Sheets, Slides, or Forms—everything is available and easy to use. And thanks to Gemini, which is now integrated into these tools, it helps make day-to-day tasks easier. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

There are 2 dislikes who I want to highlight:

1. Google sheet struggles in taking larger datasets and gets laggy sometimes.

2. If the Internet stops working, it becomes difficult to get it worked in offline mode. Either it should be installed locally otherwise it doesn’t work properly Review collected by and hosted on G2.com.

Swathi A.
SA
Swathi A.
Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Google Workspace: Easy Access to Powerful Collaboration Tools"
5/5
What do you like best about Google Workspace?

Google Workspace gives me a wide range of collaboration tools, including Gmail, Docs, Drive, Files, Whiteboard, and Slides. Everything is easy to access and works smoothly enough for us to do our best work. It’s also straightforward to switch between different Workspace apps and pick the right one depending on what we need at the moment. Google also provides cloud storage for our data with a specified storage limit, which I find especially useful for keeping things organized. Google Chat makes it easy to communicate updates and share items with end users as well, and overall it’s been pretty effective for our day-to-day communication. Pricing wise I was able to use the Google most used products with very minimal cost. Google workspace integration becomes very easy with any other software. Google provides intuitive UI, no additional support was never required. Performance wise the importance to adapt the AI features in increasing the stability overall. Any support required is instantly offered to any extension. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Offline functionality for docs could be made better, sharing files with access could have been with better UI experience. Extension support in Google interface could have been made better. Review collected by and hosted on G2.com.

Whitney T.
WT
Whitney T.
Exercise Physiologist
Mid-Market (51-1000 emp.)
"Quick, Easy Communication That Keeps Me on Top of Tasks"
4.5/5
What do you like best about Google Workspace?

I like how quickly I can use Google chat and the Google calendar which helps me stay up to date and on top of my tasks. It is always super easy to communicate with my coworkers quickly. I am able to always get quick support from the help members when needed. The price is reasonable for how much my company uses and for how that is our only system we rely on for communication and scheduling. It helps us track employees. It is easily implementable to other platforms that help us be able to switch back and forth if needed. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The Google chat becomes disorganized and chaotic easily when multiple threads of messages are coming through from replies. The Google sheets and slides are also sometimes confusing as most people are used to working on PowerPoint and Excel. Review collected by and hosted on G2.com.