Sasmita  M.
SM
Sasmita M.
Surveyor
Civil Engineering
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"An All-in-One Solution for Modern Workplacesrkspace Ecosystem for Real-Time"
4.5/5
What do you like best about Google Workspace?

What I like best about Google Workspace is how seamlessly everything works together in one ecosystem like real time collaboration & Cloud based.

All tools integrated in one ecosystem like

Gmail (email)

Google Meet (meetings)

Google Calendar (scheduling)

Docs, Sheets, Slides, Drive.

Easy to use such as Clean, simple interface

Most people already know Gmail → easy adoption

Works on browser (no installation needed)

Perfect for teamwork & remote work such as

Share files instantly with permissions (view/edit/comment)

Video meetings + chat + file sharing in one place

Great for remote teams or students. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

What i dislike about Google Workspace is Storage Management

Storage is shared across services like Google Drive and Gmail, so it can fill up quickly, especially for teams handling large files.

Limited features vs desktop tools:.

Compared to apps like Microsoft Excel or Microsoft Word:

Google Sheets has fewer advanced formulas, macros, and data tools

Google Docs lacks deep formatting and layout controlInternet dependency

Works best with internet

Offline mode exists but is limited and sometimes unreliable. Review collected by and hosted on G2.com.

Koketso R.
KR
Koketso R.
Intern
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Google Workspace Integration That Keeps Work Simple and Organized"
5/5
What do you like best about Google Workspace?

The AI in Gmail helped me when I had to write a long client email but was short on time. I used "Help me write" and it drafted a professional response in seconds. I just edited a few details and sent it. It saved me about 15 minutes and made the email sound more polished. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

What I dislike about Google Workspace is the limited 15GB free storage that gets shared across Gmail, Drive, and Photos. For teams, the paid plans can also get expensive quickly if you need more storage and advanced admin controls. Review collected by and hosted on G2.com.

Max M.
MM
Max M.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Seamless and Efficient, but Admin Console Needs Improvement"
4.5/5
What do you like best about Google Workspace?

I like how Google Workspace fits seamlessly into our day. It's super easy to use, and I'm used to all the products. It's nice having all the different apps within the tool for all business-related purposes. The seamless communication it offers makes everything we do more efficient. It allows us to have effective communication across our team, driving better results for both our team and our clients. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The one thing that feels a little clunky is in the admin console. When trying to manage new users or existing users and switching different plans that would be more effective cost savings wise. It's not really clear how to do that or what is the best way to do that. So just a more easy to use billing admin console would be helpful to choose and select the correct option for our company. Review collected by and hosted on G2.com.

Jay M.
JM
Jay M.
Freelance Video Editor
Small-Business (50 or fewer emp.)
"Flexible, Seamless Google Workspace Integrations Across My Connected Ecosystem"
4/5
What do you like best about Google Workspace?

The most helpful aspect of Google Workspace is the flexibility to adapt to the project needs or goals. Depending on what I'm trying to accomplish, there's a different program or platform that I can use to find the right integration, the right plugin, or the right brainstorming canvas to get it done. Plus everything in my house and workspace, from smart speakers to calendars and beyond, are already connected to the Google ecosystem, so everything is seamless.

What makes the suite so effective is how each app has a clear purpose but still plays well with the others. Google Docs is my starting point for most written work, with real-time collaboration and commenting that make feedback rounds painless. Sheets handles everything from content calendars to budget tracking, and Slides is quick and reliable for building decks multiple people can edit at once. Gmail anchors my daily workflow, and its tight integration with Calendar and Meet makes moving from an email thread to a scheduled call effortless.

Google Drive is the backbone that keeps everything accessible, with folder structures and permission settings flexible enough for both internal and external collaboration. The extras round things out nicely too, from Google Forms for quick surveys to the Workspace Marketplace, which adds another layer of flexibility with add-ons that plug directly into the apps I already use.

The ecosystem connection is what really sets it apart. Because my phone, smart speakers, home devices, and work tools all run through Google, I can move between personal and professional tasks without friction, which lets me focus on the actual work. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The least helpful thing about Google Workspace is probably the clash with Apple. The only thing I'm more integrated or connected with is my iPhone and Apple ecosystem, which typically has outperformed Google products and systems, so I'm left wishing that either the two would become one, or that Google would make up enough progress to take the lead.

This friction shows up in small but constant ways. Calendar syncing between Google and Apple Calendar can be delayed or inconsistent, and contacts do not always stay aligned across platforms. Gmail on iOS works well as a standalone app, but it does not integrate with native iOS features as smoothly as Apple Mail does, which means losing some of the quick actions and widgets I rely on elsewhere. File handoffs between Google Drive and iCloud also require more steps than moving between native Apple apps.

Beyond the cross-platform issues, there are a few places where Google Workspace itself could improve. Google Docs and Slides still lag behind dedicated tools when it comes to design flexibility and formatting precision, which can be limiting for polished external-facing materials. Offline access has improved but still feels less reliable than working in a native desktop app. And while the sheer number of apps is a strength, it can also create decision fatigue when two or three tools overlap in function, such as Keep versus Tasks versus Docs checklists.

Overall, the suite is strong, but tighter integration with Apple's ecosystem and a few refinements to the core apps would go a long way toward making it feel truly seamless. Review collected by and hosted on G2.com.

Shubham K.
SK
Shubham K.
Software engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"simple tools but really powerful for daily works"
4.5/5
What do you like best about Google Workspace?

honestly the best thing about google workspace is how easy everything just works together....like docs, sheets, drive all without any headache. collaboration is super smooth, multiple people can work at the same time which saves a lot of time. something there are small issues but overall it makes work way faster and simpler Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

tbh sometimes google workspace feels a bit slow when files get heavy, especially sheets. offline mode also doesnt alwasy work properly which is kinda annoying. and too many updates or ui changes sometimes make it confusing to find things. overall its good its good but yeah these small things can be frustating. Review collected by and hosted on G2.com.

Ivy F.
IF
Ivy F.
Founder/CEO
Small-Business (50 or fewer emp.)
"Seamless All-in-One Workspace That Keeps Our Enterprise Running Smoothly"
4.5/5
What do you like best about Google Workspace?

Google Workspace has become the operational backbone of my enterprise. The seamless integration across Gmail, Drive, Docs, Calendar, and Meet means everything runs within one cohesive ecosystem rather than toggling between disconnected tools. The real-time collaboration in Docs alone has eliminated significant back-and-forth in content and documentation workflows. For a growing company managing multiple divisions, client relationships, and internal operations simultaneously, that level of integration is not a convenience. It is a necessity. The fact that everything lives in one place, is accessible from anywhere, and syncs without friction has made operations meaningfully more efficient and sustainable. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The onboarding process was the most significant friction point in my experience with Google Workspace. For a CEO managing active business operations, dedicating several days to setup and configuration is not a minor inconvenience. It is a disruption with real impact. The process felt more cumbersome and time-consuming than it needed to be, and the learning curve during that initial phase created delays that affected my ability to operate at full capacity. For an enterprise-grade platform, the onboarding experience should match the sophistication of the product itself. There is meaningful room for improvement there. Review collected by and hosted on G2.com.

Tamalika M.
TM
Tamalika M.
Project Associate
Mid-Market (51-1000 emp.)
"Seamless All-in-One Collaboration with Google Workspace"
4.5/5
What do you like best about Google Workspace?

What I like best about Google Workspace is how seamlessly everything works together in one ecosystem. Tools like Gmail, Google Drive, Docs, Sheets, and Meet are tightly integrated, which makes collaboration incredibly efficient. Real-time editing and commenting allow teams to work simultaneously without version confusion, and cloud-based access means I can work from anywhere on any device. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

One thing I dislike about Google Workspace is that it can feel limiting when working with more advanced features, especially compared to desktop-based tools like Microsoft Office. For example, Google Sheets and Docs sometimes lack the depth and functionality needed for complex data analysis or formatting-heavy documents. Review collected by and hosted on G2.com.

Muhammad O.
MO
Muhammad O.
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Google Workspace Helps Me Manage My Daily Tasks Easily"
4.5/5
What do you like best about Google Workspace?

I use Google Workspace regularly to manage everyday tasks like email, file storage, and creating documents. I depend on Gmail to handle my messages and keep things organized, and I use Google Drive to store files so I can reach them easily from anywhere. Overall, I enjoy having everything connected in one place—it streamlines how I manage my tasks and saves me a lot of time in my daily routine. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

What I dislike about Google Workspace is how confusing it can be to manage storage across Gmail and Google Drive, since everything counts toward one shared storage limit. In my experience, that makes it harder to pinpoint what’s using the most space—whether it’s files, emails, photos, or videos—so tracking overall usage doesn’t always feel very straightforward. I’ve also noticed that when I’m handling large files or jumping between multiple tabs, things can occasionally slow down and feel a bit laggy. Other than those drawbacks, it works well for most of my day-to-day needs, but I’d really like clearer storage visibility and smoother performance during heavier workflows. Review collected by and hosted on G2.com.

Ariel B.
AB
Ariel B.
Interpreter
Airlines/Aviation
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Integration, ease of use and collaboration"
4.5/5
What do you like best about Google Workspace?

One of the best features this site offers is the level of integration across the entire Alphabet suite. On top of that, I think the ease of use is really worth highlighting. The option to use Gemini’s AI is also great, especially when it comes to problem-solving and decision-making. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The pricing is fully modular and adapts to what you actually need; however, it can be a bit expensive compared to other services. In addition, I have to say that performance-wise I’ve been a little disappointed, especially considering that this is a Google-based service. Review collected by and hosted on G2.com.

Daniel Z.
DZ
Daniel Z.
Desarrollador de Software
Computer Software
Enterprise (> 1000 emp.)
"Multiple useful tools to improve people's day-to-day productivity"
5/5
What do you like best about Google Workspace?

I really like that it has so many useful tools for day-to-day tasks. For example, Google Drive is excellent because it allows you to store your files in the cloud and thus not lose them; also, if you change phones, your data is not lost. I also find its suite of spreadsheets, documents, and presentations very good, as it allows you to work remotely from any device, even from your cell phone. This is very useful because it avoids having to always work on a computer.

Another thing I really like is Gemini, because it helps make work faster and more efficient: it is very good at searching for information, solving problems, and, from what I've seen, also in generating images and videos. Additionally, I highlight its ease of integration, as it is available on any device and even has a web version. The implementation seems very simple to me, because I can use several tools together and that makes my work easier. I use this platform daily because it has daily use functions, like email and Google cloud, which are very important in my routine.

My professional experience with Google Workspace is very extensive, as this platform brings together several integrated tools in one space. At work, I use Drive a lot to back up documents, as well as to manage activities with Google Workspace. I also frequently use the productivity suite to create documents, and Gemini helps me a lot with questions and problems that arise in my work. I really like the platform because it is very easy to use and allows you to manage many things: from the permissions and functions given to each user to a wide customization of each account. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Something I see as a bit lacking is that their support service is very complicated, as I have to access a help section, then look at related articles, and then search for more options to open a live chat with a Google support representative, and sometimes they don't completely solve the problem. I would like them to implement a faster support option and allow requesting a call to a phone number you enter or have that live chat option but make it more accessible for users. Review collected by and hosted on G2.com.