Desiree C.
DC
Desiree C.
Psychology Intern
Small-Business (50 or fewer emp.)
"Convenient additional phone number"
5/5
What do you like best about Google Voice?

I like that I am able to choose a number of my choice and that the calls go directly to my cellphone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

not being able to have more than 1 phone number and account for multiple emails, however, I understand the purpose of this. Review collected by and hosted on G2.com.

Nayasia C.
NC
Nayasia C.
Development & Community Outreach Coordinator
Small-Business (50 or fewer emp.)
"Good for privacy in business"
3.5/5
What do you like best about Google Voice?

I really like the Google voice provides an accessible and affordable means of communication that can be used to increase privacy in regard to business. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I disliked that it was not as user friendly as I hoped it would be. It's hard to get a number with a zip code that you want. And sometimes the calls don't go through. Review collected by and hosted on G2.com.

The Y.
TY
The Y.
News Anchor, Bay News TV
Small-Business (50 or fewer emp.)
"Google Voice review"
4/5
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Minimally Helpful"
2.5/5
What do you like best about Google Voice?

Web based, desktop/mobile friendly, easy to set up, voicemail transcription Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Calls are not separated from main phone calls, unable to identify caller prior to answering, no separate app to store contacts/use a separate dialer Review collected by and hosted on G2.com.

Veronna C.
VC
Veronna C.
Managing Partner / Creative Director
Small-Business (50 or fewer emp.)
"Alright Service, Affordable but Glitchy"
2.5/5
What do you like best about Google Voice?

I like that I can route my business calls to my personal phone using a different number. I also like the automated transcripting of voicemail and reliable email notifications. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I sometimes do not get calls that come through and will only get notifed through email that I missed a call. I also do not like the automated voice that answers people that call. I wish I could customize that or turn it off. Their mobile app is also sometimes not the most reliable. For example, today, I had about 5 missed calls in the morning, which I realized because I was sent email notifications, yet my app does not display them. It seems to happen more with spam calls and not real customer calls though. I just wish it would give more information as to why that happens. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great for employee privacy"
3.5/5
What do you like best about Google Voice?

I really like the accessibility of Google voice. It fits right into the Google suite providing a way for you to use your own phone without sharing personal information. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I disliked how limited the choices were for phone number area codes although I'm not sure if that's Google's fault per say. Review collected by and hosted on G2.com.

Veronica T.
VT
Veronica T.
Director of pharmacy and owner
Pharmaceuticals
Small-Business (50 or fewer emp.)
"great app"
5/5
What do you like best about Google Voice?

a convenient way for businesses to reach customers Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

can not text international customers and can not add pictures Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Google Voice"
4.5/5
What do you like best about Google Voice?

I like that Google Voice acts as a second phone number for when I don't want a business to have my actual number. This is much easier to silence. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Nothing at this time, the service does what it needs to. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great app for a secondary phone number"
5/5
What do you like best about Google Voice?

I love that it is free to use and provides me with a secondary phone number. It also links right to my current cell phone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I would like the option to choose an 800 number. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great functionality"
4/5
What do you like best about Google Voice?

Its extremely user friendly and great for hiding your real number frankly Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It did take a bit of getting used to, but it now is really simple to use. Review collected by and hosted on G2.com.