Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Excellent Phone Service Alternative"
3.5/5
What do you like best about Google Voice?

I really like the ability to be able to choose the area code and having another phone number that I can utilize. I also enjoy how the product is designed, the user interfact is suepr easy to navigate. Google Voice also helps with spam phone calls. Another useful feature that I like, is the ability to forward messages to linked numbers and to your email. I like being able to hide my caller ID on outgoing calls or listen to a cller's name and voicemail message. You can also get email alerts for missed calls as well as turn on "Do Not Disturb" which will turn off message forwarding and send calls to voicemail. The voicemail setup is really nice as well. And possibly one of the best features is where Google anaylzes voicemails and transcribe it to a text, so you don't have to listen to it. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

There's not much to dislike, however sometimes I can forget that the line is active and have to clean up old messages and voicemails. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Google Voice provides free alternative to additional phone lines"
5/5
What do you like best about Google Voice?

It's ree. Google Voice is included with other google services and holds up well to alternatives. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

There are some negative aspects like not having an actual phone line. It also takes some getting use to and trial and error to understand how it all works, especially when forwarding from the number. Review collected by and hosted on G2.com.

WW
William W.
IT Support Technician
Small-Business (50 or fewer emp.)
"Great for a business line at No cost"
5/5
What do you like best about Google Voice?

Having the ability to get calls for a business line on my cell phone. Being able to accept and send text messages. Never having to worry about missing a call. My small business needed a phone number and I did not want to give my cell phone out to potential customers, Google Voice gave me that second number so I could use that for business purposes. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Not much to dislike. Choosing a phone number in your area might be a little difficult. Review collected by and hosted on G2.com.

Bridget G.
BG
Bridget G.
Data Science Talent Director
Small-Business (50 or fewer emp.)
"Great for nationwide calling"
4/5
What do you like best about Google Voice?

I love how easy it was to pick a phone number in my employer's area to make my phone calls to candidates and clients. I also love that this comes in a free version. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

As of right now, I have not found any downsides to the service. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great tool for calling internationally for free"
4/5
What do you like best about Google Voice?

1. Can call internationally for free

2. Can use alternate voice number instead of own private number

3. Can reuse and use it as an alternative number as it doesn't get replaced

4. Gives alternate number to register at places you don't want marketing calls and stuff Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

1. All countries are not free to call internationally

2. If not used often, number would be deactivated Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing service, will always use"
5/5
What do you like best about Google Voice?

It’s amazing for when you want to give your direct line but don’t want your cell phone being given to everyone. I don’t think I have given my cell out since I started using it. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Nothing really, it’s pretty seamless. Only issue is I forget it’s a gvoice call and return the call from my cellphone number which kind of defeats the purpose. Review collected by and hosted on G2.com.

Devon D.
DD
Devon D.
CEO
Small-Business (50 or fewer emp.)
"Google Voice - The Business Solution You Need"
5/5
What do you like best about Google Voice?

I love that Google voice allows me to separate and control what kind of calls and how many calls I get to my phone. I love that I can check missed calls, I can take calls and I can receive and respond to text messages from any device. Google voice is actually the number I get out all the time. It is rare that I will give out a network provider number considering that it changes so often. Because of how Google voice integrates into your email address and the standalone Google voice webpage, it's really hard to miss a call. I love that I can also block numbers and phone numbers that maybe I don't want to block but would really like to distance from, I can market as spam. Google voice has been my business phone number solution for a long time. I would say since 2014. It really works. It also integrates into Google hangouts which is also really cool. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I dislike that some services won't accept my number when I try to verify. There are some apps or services that if I try to verify my number and they attempt to send me a verification code, I won't get it. Also with Wells Fargo when I attempt to verify my phone number through online banking I don't get the text message. Outside of that the service is really awesome. Review collected by and hosted on G2.com.

James O.
JO
James O.
Managing Partner
Small-Business (50 or fewer emp.)
"Google Voice, or else?"
3.5/5
What do you like best about Google Voice?

one number, multiple features, integrated into the google mega ecosystem Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

integrated tightly into the Google ecosystem (sigh) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good for a Backup Number"
4.5/5
What do you like best about Google Voice?

The functionality which runs seamlessly weather on desktop browser or on phone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Nothing as such, but some basic IVR or a rule engine would be great. Review collected by and hosted on G2.com.

JA
Jonah A.
Mid-Market (51-1000 emp.)
"Google Voice"
4.5/5
What do you like best about Google Voice?

I have used so many voice carriers to make calls. I do work in a call center job. I have used Mixie and Aircall and even though they are great I think google voice takes the cake making it one of the best calling networks to have in your work environment. It is so efficient and organizes everything for you it is so amazing how quick and user friendly it is it makes it a lot easier to handle and to do. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

There are very few things I dislike about google voice. I don't like how long it takes to install at the beginning but it does have an option for you to do other things while it is installing so it isnt too much of a draw back. I feel that the good things google voice has outweighs almost all of the bad things that there are. its incredible how many amazing things that are available at google voice and it makes me so happy that I too am a user. Review collected by and hosted on G2.com.