Naresh D.
ND
Naresh D.
Founder
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Helps Me Track Order Leads and Details of Google ad Through GTM"
5/5
What do you like best about Google Tag Manager?

it's help me to track my order lead form details also Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

it's process have many steps to complete procedure Review collected by and hosted on G2.com.

Brittaney F.
BF
Brittaney F.
Advertising Manager
Small-Business (50 or fewer emp.)
"Great platform for woocommerce"
5/5
What do you like best about Google Tag Manager?

It helps connect all of our apps in one place to our website, so we can capture the best customer data possible. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

Can be complicated to use, we usually have our developer add code here for us. Review collected by and hosted on G2.com.

Tefera Abera H.
TH
Tefera Abera H.
Engineering Manager
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Best for multiple tag management"
5/5
What do you like best about Google Tag Manager?

Google Tag Manager is a handy tool for adding and updating tags, conversion tracking, and site analytics, as well as integrating Google with third-party services such as Facebook Business, LinkedIn, and others. These advantages are free, whereas marketing platforms charge for them. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

Google tag manager may occasionally slow down website performance. In addition, GTM is a code-injection tool that may be insecure in preventing attackers. Review collected by and hosted on G2.com.

Manit A.
MA
Manit A.
Digital Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Google Tag Manager with Powerful Features and Smooth Analytics Tracking"
4.5/5
What do you like best about Google Tag Manager?

I started using Google Tag Manager two years ago, and I’ve found it to be easy to use while still offering a lot of features. I integrated it with Google Analytics for tracking, and I use it very frequently. I’ve implemented it on my website, and so far I haven’t run into any bugs. Because of that, I haven’t needed to contact customer support. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

I haven't found any dislike about this product Review collected by and hosted on G2.com.

Deepak G.
DG
Deepak G.
Business Owner
Small-Business (50 or fewer emp.)
"Hardly Useful Right Now, Needs More Practical Value"
2.5/5
What do you like best about Google Tag Manager?

I dont find it helpful at all, and it is of hardly any use now Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

Its usage and settings are really very complex and not useful Review collected by and hosted on G2.com.

Andrés Felipe G.
AG
Andrés Felipe G.
Data Strategis
Small-Business (50 or fewer emp.)
"A great tool but"
4/5
What do you like best about Google Tag Manager?

Measure complex events that are difficult to meaIts greatest strength is the ability to measure complex events that are difficult to track through Google Analytics alone. Setting up tracking for button clicks, form submissions, and scroll depth without needing to edit the website's code is a massive advantage. It gives us the agility to get the data they need, fast.

sure through Google Analytics Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

The learning curve is undeniably steep for non-technical users. While it's incredibly powerful, the interface and concepts of tags, triggers, and variables can be very intimidating at first. It requires a significant time investment to become truly proficient and confident in using it without breaking something. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Server-Side Solution with Strong Google Integration"
5/5
What do you like best about Google Tag Manager?

The server side solution and the integration with the Google environment are definitely a pro. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

Some functions could be better developed to help in the daily tasks Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy to Use, Template-Rich, and Packed with Integrations"
4.5/5
What do you like best about Google Tag Manager?

Ease of use, plenty of templates, whether official or community built, integrations with a vast number of third party tools since GTM is so popular. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

Some things definitely require some technical knowledge, and the free version limits you to 3 work spaces. Review collected by and hosted on G2.com.

Luca P.
LP
Luca P.
Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Solid tag management for web and apps"
4.5/5
What do you like best about Google Tag Manager?

I like the container-centric model with clear separation of Tags, Triggers, Variables, and Templates. Workspaces and immutable versions keep changes isolated, while preview/debug with an event timeline and variable resolution makes validation straightforward. Trigger coverage maps well to real behavior (pageview, DOM ready, clicks, forms, visibility, history change, timers, custom events), and trigger groups with exceptions give precise orchestration without noisy data.

I value the flexible variable system: built-ins for common contexts, data layer variables as a single source of truth, plus custom JavaScript and lookup/RegEx tables for consistent parameter mapping. The standardized dataLayer pattern is a strong backbone; structured pushes keep analytics and ads aligned on the same event schema across properties.

Templates are both fast and safe. Native options for Google products and a broad community gallery cover most vendors, and the permission model inside templates reduces the risk of overreaching scripts. When needed, custom HTML remains a reliable escape hatch while retaining consent checks, sequencing, and triggers.

Consent integration feels pragmatic. Consent Initialization establishes state early, and built-in checks gate tag firing across regions, turning compliance into a container-level policy rather than scattered code edits. Tag sequencing further removes race conditions by running config or identity steps before dependent tags.

Environments and governance are practical. Dev/QA/Prod snippets support staged rollouts; role-based permissions and approvals add lightweight control; activity logs provide a clear audit trail. JSON import/export enables version control and reuse, so proven patterns travel cleanly between sites.

Server-side tagging is a meaningful upgrade path. Moving vendor endpoints server-side reduces client surface area, improves resilience to blockers, and centralizes data enrichment or redaction, with dual-running easing migration. SPA support is solid via history change triggers and virtual pageviews, keeping navigation and engagement reliable without full reloads.

Performance stays manageable with disciplined configuration: defer non-essential tags, consolidate scripts via templates, and keep firing conditions tight. The overall separation of concerns is clean; product code emits structured events to the dataLayer, and GTM handles orchestration and vendor mappings, which keeps implementations maintainable and fast to iterate. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

The preview debugger can feel intermittent on strict CSPs, cached pages, or when blockers intervene, which pushes me to add extra QA steps and sometimes bypass CDN layers during testing.

Containers can accumulate unused tags and variables unless I enforce naming conventions and periodic audits, and there is limited native support for broad regression automation. Review collected by and hosted on G2.com.

Sulay G.
SG
Sulay G.
Internal Operations Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Lead Tracking and Campaign Insights, Minor Concerns with Google"
4/5
What do you like best about Google Tag Manager?

I like how this makes it easy to keep track of lead forms, phone calls, and overall awareness. The process is uncomplicated, which helps me monitor and determine whether my campaigns are well-optimized. Review collected by and hosted on G2.com.

What do you dislike about Google Tag Manager?

It seems to me that Google might be planning to gradually phase out this tool, as recently the Tag Implementation team has been requesting users to switch to the Google Tag available in the Google Ads dashboard. Review collected by and hosted on G2.com.