--- title: Google Routes Reviews meta\_title: 'Google Routes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Google Routes works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution ---

# Google Routes Reviews & Product Details

Google Routes, a component of the Google Maps Platform, offers developers advanced routing capabilities to enhance navigation experiences within their applications. By leveraging real-time traffic data and sophisticated algorithms, it provides accurate and efficient route planning for various modes of transportation. Key Features and Functionality: - Compute Routes: Generates optimal routes between specified locations, considering factors like distance, estimated time of arrival (ETA), and current traffic conditions. - Compute Route Matrix: Calculates travel times and distances between multiple origins and destinations, facilitating efficient logistics and delivery planning. - Navigation SDK: Integrates turn-by-turn navigation with voice guidance directly into applications, offering a seamless user experience without the need for external navigation apps. - Roads API: Identifies the most likely roads traveled based on GPS coordinates, enhancing the accuracy of route mapping and analysis. - Route Optimization: Optimizes routes for multiple stops, ensuring the most efficient path is taken, which is particularly beneficial for delivery and service-based businesses. Primary Value and User Solutions: Google Routes addresses the need for precise and efficient navigation solutions by providing real-time, data-driven routing information. It enables businesses to improve operational efficiency, reduce travel times, and enhance customer satisfaction by integrating reliable navigation features into their services. Whether for ride-sharing, delivery services, or fleet management, Google Routes offers scalable and customizable routing solutions to meet diverse user needs.

* * *

Seller
[Google](https://www.g2.com/sellers/google)
Discussions
[Google Routes Community](https://www.g2.com/products/google-routes/discuss)

Show More

## Top-Rated Alternatives

[

 ![Verizon Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Verizon Connect")

Verizon Connect

3.8/5(966)

](https://www.g2.com/products/verizon-connect/reviews)

[

 ![SalesRabbit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SalesRabbit")

SalesRabbit

4.5/5(433)

](https://www.g2.com/products/salesrabbit/reviews)

[

 ![Coupa](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coupa")

Coupa

4.2/5(569)

](https://www.g2.com/products/coupa-software-coupa/reviews)

[
View All Alternatives
](https://www.g2.com/products/google-routes/competitors/alternatives)

## User Insights

Average based on 18 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
CL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

2/10/2025

"Google Are Good at the Optimization Game"

4/5

What do you like best about Google Routes?

It is an efficient and scalable routing solution. It performs very well at precise and dynamic route planning. Real-time traffic data is very accurate. It can dynamically reroute based on changing traffic conditions and unforeseen obstacles. API is very flexible. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

Implementation can be challenging if you do not have the IT skills in-house. It bacomes pricey when you are running a large operation with long routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

I helped a client implement Google Routes for a fleet of 70 vehicles and an average of 2,000 daily deliveries. Before integrating Google Routes, the company relied on another vendor whose routing algorithms lacked real-time traffic adaptability, leading to frequent delays. The previous system required manual intervention for route adjustments, often causing dispatch bottlenecks and less than optimal vehicle utilization averaging less than 70%. Additionally, the legacy platform struggled with performance and scalability during high seasons.

With Google Routes, we have automated and optimized route planning, significantly reducing dispatch times and improving on-time delivery rates. The system’s real-time traffic updates allow for dynamic rerouting and minimizing delays. The API integrations with the client’s existing order management system took some time (6+ months) but the end result was worth it - a 20% improvement in overall delivery efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Avinash j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash j.")
AJ

Avinash j.

Senior Analyst

Enterprise (\> 1000 emp.)

1/26/2024

"Honest reviews of Google Routes"

5/5

What do you like best about Google Routes?

I really love how Google Routes makes navigation a breeze! The real-time updates and alternate routes help me avoid traffic jams, and the easy-to-follow directions make getting to my destination stress-free. Plus, the integration with other Google services is super convenient. It's like having a personal guide wherever I go! Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

Well, while Google Routes is pretty handy, sometimes I find that the estimated arrival times can be a bit optimistic. You know, it's not always accurate, especially during rush hours. Also, the constant notifications can get a bit overwhelming. I wish there was an option for a quieter mode. But overall, it does the job, and those are just minor quirks Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

Google Routes, or Google Maps as I know it, solves the headache of navigating unfamiliar places. It's my go-to guide, helping me avoid traffic snarls and suggesting the fastest routes. The real-time updates are a lifesaver, especially when I'm in a hurry. Plus, the ability to explore nearby places and find the best restaurants or coffee spots on the way is a cool bonus. It just makes my travels smoother and more enjoyable overall Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.")
VP

Vijay P.

Software Engineer

Mid-Market (51-1000 emp.)

6/22/2023

"Travel anywhere with ease using Google Routes"

5/5

What do you like best about Google Routes?

The most suitable route will likely be selected once I enter my address and destination. Possible delays are indicated, along with the anticipated travel time. I can control my time by utilizing Google Routes and looking up the route before leaving to get ready for the roads and exits. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

I tend to get confused easily when provided with various alternatives, such as several maps and routes. I only need to take the most straightforward, direct path from point A to point B. I don't need to use street views or aerial views while figuring out a route. I don't have many complaints regarding Google Routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

I am confident that I will get there and return if sent to an unknown location. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Nigel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nigel R.")
NR

Nigel R.

Paid Media Specialist

Small-Business (50 or fewer emp.)

5/18/2022

"Find your way easier with Google Routes"

5/5

What do you like best about Google Routes?

The fact that i never have to remember any roads or routes to anywhere, just plug in my maps. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

There's really not much to dislike about this service. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

I use Routes to find my way around town, and in that i also discover new places and activities from the listings that come up on maps Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

10/21/2019

"Google Routes-Excellent tool for knowing the routes to reach any destination"

5/5

What do you like best about Google Routes?

It shows the various ways to reach a destination such as by train, flight, by Road along with timings of train, bus.

It shows the approximate time it would take to reach destination including traffic congestion times if it is short distances.

It also guides users every step by step as how to reach a particular location along with total distance and the time it shall take to reach a destination. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

Train Fares are not available as of now on Google route maps if the travel has to happen by train or taxi fares.

Toll Cost could be updated in future. They can improve by adding number of Speed breakers, number of traffic signals, number of Check Posts in a particular route. Review collected by and hosted on G2.com.

Recommendations to others considering Google Routes:

I had used it several times and would grade it as an excellent tool for all people on Earth.

It shows different routes to reach the destination and shortest time along with traffic congestion.

It shows the various ways to reach a destination such as by train, flight, by Road.

It shows the approximate time it would take to reach destination including traffic congestion times if it is short distances.

It also guides us where to turn left, right and after how much distance to reach a particular location. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

Problems i solved with Google routes is as below:

-Guided strangers who lost way to reach their destination by checking correct route map on my device and guided them.

- I used it to plan my journey to reach a destination. I use it for checking how to reach a place such as is there any train service because in some hilly regions such as Nepal Train's and even bus service don't exist in some places.

- I use it to find route map to reach un-known places along with directions.

Benefits i have realized are below:

- They offer service free of cost which is helpful for people who don't earn US dollars.

- I used it several times to find best route, time it shall take to reach a place by different means of transport.

- It helped me to find directions to reach unknown places. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/11/2018

"Born without a sense of direction."

5/5

What do you like best about Google Routes?

I can put in my address and destination and choose which route is best suited for me. The travel time expected and possible delays are listed. By using Google Routes I can manage my time and refer to the route prior to travel to prepare for highways and exits along the way. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

I am easily confused when given multiple options to choose from, such as different maps and routes. Just a simple most direct route from point A to B will get me where I need to go. Street views and aerial views are unnecessary for me when planning a route. Can't say too much that I dislike about Google Routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

When I am sent to a destination that is not familiar I know that I will arrive and find my way back. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.")
KC

Kevin C.

Enforcement Intern

Law Practice

Mid-Market (51-1000 emp.)

10/17/2018

"Always Gets me where i want to go"

5/5

What do you like best about Google Routes?

the fact that it updates so quickly. can't beat the quick loading when you really need live updates. further, the ability to put stops in the middle of a route is incredibly helpful because you don't need to resubmit all your information if you decide that you must change plans on late notice. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

The audio system isn't great, and at times it's very difficult to hear, which can be difficult for complex routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

It helps people get around, which in turn increases productivity, so it seems that there's a business benefit there. this is more of a day to day use product, though. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

JH

Jennifer H.

Customer Relations

Small-Business (50 or fewer emp.)

11/26/2018

"Google Routes gets me where I need to be"

5/5

What do you like best about Google Routes?

I like that google routes is always updating and I am always impressed with how quick the updates are. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

There really isn't anything that I dislike about it. SO far I really enjoy google routes. Review collected by and hosted on G2.com.

Recommendations to others considering Google Routes:

Use Google Routes to help you get where you need to be.

Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

It makes it easier to find the businesses that we need to make a delivery too. Prevents us from getting lost which helps better production. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
UE

Verified User in Events Services

Small-Business (50 or fewer emp.)

10/17/2018

"Love Google Routes"

5/5

What do you like best about Google Routes?

Thankfully, our smartphones can provide us with turn-by-turn directions that allow us to navigate with relative ease, so we never have to use physical maps again. Yet, despite the ease of use, time is still the deciding factor for many when choosing which navigation app to use, which is why Google Maps and Waze are the creme de la crème of map apps. Help your users find the best way to get from A to Z with comprehensive data and real-time traffic Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

I like everything so far about Google Routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

Easy to use to find locations that we need to make deliveries to. Help your users find the best way to get from A to Z with comprehensive data and real-time traffic Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

ES

Erin S.

Sports writer finds Sports Illustrated Play beneficial

Mid-Market (51-1000 emp.)

10/17/2018

"Google Routes is helpful in times of need"

3/5

What do you like best about Google Routes?

I like the flow and ease of the program. It is very friendly with regular Google users and makes me enjoy using it over other apps. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

Not much. I think it's as best as it can be. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

It's easier to map out locations that otherwise can be confusing with other programs. It also is very similar to using Google with searches which makes it easy to use. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/google-routes/pricing)

Google Routes Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fa9e84e9f471ef033bd7ff134db3781/optimoroute.png "Product Avatar Image")

OptimoRoute

4.8/5(57)

[
Compare Now
](https://www.g2.com/compare/google-routes-vs-optimoroute)

## Work at Google?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

[
Claim this profile
](https://www.g2.com/products/google-routes/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2)

##### Categories on G2

[Route Planning](https://www.g2.com/categories/route-planning-software)

##### Explore More

[Which application portfolio management tools help IT teams map business capabilities to their applications so stakeholders can see the business value of each system without a technical briefing?](https://www.g2.com/discussions/which-application-portfolio-management-tools-help-it-teams-map-business-capabilities-to-their-applications-so-stakeholders-can-see-the-business-value-of-each-system-without-a-technical-briefing)[Which app localization platforms effectively handle rare and complex languages while maintaining translation quality standards?](https://www.g2.com/discussions/which-app-localization-platforms-effectively-handle-rare-and-complex-languages-while-maintaining-translation-quality-standards)[Which presentation software offers the best design templates?](https://www.g2.com/discussions/which-presentation-software-offers-the-best-design-templates)

[Which co-browsing platforms maintain the most stable performance on slow internet connections, for small support teams without reliable bandwidth?](https://www.g2.com/discussions/which-co-browsing-platforms-maintain-the-most-stable-performance-on-slow-internet-connections-for-small-support-teams-without-reliable-bandwidth)[Which browser-based CAD viewer has the best performance and markup tools for teams doing design reviews without sending files back and forth by email?](https://www.g2.com/discussions/which-browser-based-cad-viewer-has-the-best-performance-and-markup-tools-for-teams-doing-design-reviews-without-emailing-files-back-and-forth)[Pros and Cons Details](https://www.g2.com/products/google-routes/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)