Google My Business is user friendly and the customer service staff are super helpful Review collected by and hosted on G2.com.

It seems there can only be one administrator per account. More than one user would be helpful. Review collected by and hosted on G2.com.

I love the entire layout. I've used Google business for 3 years now and have gotten a bunch of clients through it. I love that it puts your location on the map and allows you to design your own page the way you want it to be. It's awesome. Review collected by and hosted on G2.com.

There's not much bad to say about Google business I like it all. So I'd say nothing. Review collected by and hosted on G2.com.

Helped me to set up a product listing and offers for my company. And list my company along with the contact details of the customer care and company locations with directions. Review collected by and hosted on G2.com.

Regular updates are a must for google my business, and Messages are not received correctly. You have to check in the application only, and not easy to remove the location from the starting point. Review collected by and hosted on G2.com.

- Increases Business visibility to a great extent aka free advertising.

- Keeps customers engaged and updated with business activities.

- Gives insights to customers when they know less about a business.

- Helps with Business SEO. Review collected by and hosted on G2.com.

- Sometimes the data fed to google, is rejected(mostly phone numbers) even though it is correct and the service providers have no issues as such

- Customer support is super slow

- Review system is a hit or a miss

- Due to dependency on google, sometimes the business info changes on its own and updating it is a pain. Review collected by and hosted on G2.com.

Google speeds up and answers everyday questions. Being present and responding immediately when people talk about their business is key. If you don't keep it, Google won't give the answers you want but the ones it thinks are right. Review collected by and hosted on G2.com.

It becomes more and more difficult to follow all the presence on the net of one's information. Google Business serves on Google but there is also the version for Bing, there are social channels, etc. We are becoming a bit slaves to these services. Review collected by and hosted on G2.com.

It's easy to use, easy to update and easily connects to other Google products. Review collected by and hosted on G2.com.

It can be hard to get in contact with a rep when you have a question or run into an issue. Review collected by and hosted on G2.com.

My favorite feature of Google My Business is posting actual products to your profile and being able to categorize them. I also appreciate that you can easily post updates / manage your profile right from Google Search (able to see in real time). Review collected by and hosted on G2.com.

At first I didn't love when Google My Business migrated to only being able to edit from Google search rather than the Business profile manager console. It took me some time to learn/rediscover how to navigate, but now that I have a grasp, it's much easier to manage! Review collected by and hosted on G2.com.

As a marketing person, I am providing Google My Business listing to my clients for over 2 years and must say it definitely help. Review collected by and hosted on G2.com.

I did not find anything to dislike. Sometimes the business location verification process takes time. Review collected by and hosted on G2.com.

By GMB you can incrase your local audience reach organically, great way to connect your audience, now GMB supports chat too. We can add products and services as well! Review collected by and hosted on G2.com.

Currently there is nothing which I don't like, I think now-a-days it is hard to get activated their account. Review collected by and hosted on G2.com.

We love the fact that we can easily update our business information on our business profile via the platform. We also like the fact that we can have a different profile for each business location. We like the ability to update our hours, photos, contact information, services, etc. The reporting feature is also a plus. Review collected by and hosted on G2.com.

Sometimes when we open a new location it can be difficult to verify the address location, especially if it is located in a brand-new building. Support is not as responsive as it could be on this issue. Review collected by and hosted on G2.com.