What I like best about Google My Business is that it makes it easy for people in my area to find Brad’s Roofing when they’re looking for a roofer. I can update my info, post photos of jobs, and respond to reviews—all in one place. It helps me stay connected with local customers and gives my business more visibility online. Review collected by and hosted on G2.com.

What I dislike about Google My Business is that sometimes it’s hard to get your business to show up at the top, even when you’ve been around for years and have great reviews. It feels like newer or less experienced companies can show up higher just because they post more often or play the algorithm better. That part can be frustrating. Review collected by and hosted on G2.com.

This is the most important tool for Local SEO, we use it to build presence on Google and Google Ads and Local Services Ads, I love all the updates with photos, videos, business address, etc Review collected by and hosted on G2.com.

I don't like the new platform to use from Google Search, and Customer support it's very difficult to contact. Also when an account got suspended is very difficult to solve the problem Review collected by and hosted on G2.com.

We receive high-quality leads from Google My Business, which has been very effective for us. Review collected by and hosted on G2.com.

The only aspect I don't like is receiving repeated robocalls. Review collected by and hosted on G2.com.

Ease of use. Set up was easy. I liked the security of verifying the business.

Emails when businesses receive reviews and links to reply to them directly from the email is great. Review collected by and hosted on G2.com.

Set up of multiple addresses is a bit clunky. Unable to group after created. Review collected by and hosted on G2.com.

Ease of management of different tools and products in the G-Suite. Review collected by and hosted on G2.com.

Google Gemini - Its kind of hit and miss, its most helpful for spreadsheets and data crunching but often doesn't understand the ask. Review collected by and hosted on G2.com.

It gives a chance to show up our so as our clients business online. Usually reffer customers to your location. Our company so as most of our clients usually receive 10plus calls everymonth. It has benefits for both users searching for a business so as for business that want to show up for the services or products they offer. Review collected by and hosted on G2.com.

Google My business should have a better fake reviews detection system. Review collected by and hosted on G2.com.

Google my business is extremely easy to use and accessible. It allows for major exposure of small businesses who utilize SEO and online tactics to grow their business. It is super easy to integrate into a variety of other services for all your companies needs. It creates an all in one hub for monitoring and communicating to the world. Review collected by and hosted on G2.com.

I am not a fan of google my businesses customer service. Whenever I run into an issue (which is rare), it is very hard to get a human response. Review collected by and hosted on G2.com.

I love the ability to get a birds eye view of marketing performance on Google! Review collected by and hosted on G2.com.

Nothing I can think of at the moment. It's a great platform! Review collected by and hosted on G2.com.

After listing my business Green Quid at Google My business it helped my ranking in search engines and it made easier for customer to find my business locally and online. Review collected by and hosted on G2.com.

every time i make an update it takes a long time to verify and go live. Review collected by and hosted on G2.com.

If your business benefits from Google SEO, you should definitely be using this software to keep your page up to date. It is easy to use for basic info (such as reviews, photos, and Q&A). You can also see your peformance, add products, and view bookings. I keep this program on my toolbar to easily access it several times per week. Review collected by and hosted on G2.com.

I wish the platform offered more options for optimizing SEO and performance. I feel as though it is very basic in its capacity. I would like to see trainings/videos offered directly from Google My Business in the future to improve both the use of its product and the product itself. I also have no idea how to reach out if customer support were needed, as it is not a primary tab on the Google My Business page. Review collected by and hosted on G2.com.