A most beneficial feature of google my business is getting a free listing on google maps and reaching more users on their related search about business. It also gives features to receive customers' feedback to increase online reputation management. I can also list my product and services with normal posting and set up a free website for user redirecting on landing page. Review collected by and hosted on G2.com.

As the GMB Listing provides the data around what user searches and history about on what search terms are more popular for showing a business listing, But few of the times I found some irrevelent search terms were shown up in my listing and I have also tried to google my business ads - the experience of ads results, ad copies and support is worthless. Review collected by and hosted on G2.com.

Google my business(or GMB in short) is a very helpful tool that allows every business owner to announce to the world their business details along with location, contact numbers, and products they sell.

The best part is when your delighted customers give you reviews and you can use that as a testimonial on your website.

You also get to see the analytics part- such as how many people searched for your business, what search terms they used to find your business and how many people used your address to walk into your store.

We did a lot of experimentation with GMB and we optimized it accordingly Review collected by and hosted on G2.com.

The office phone number disappeared from the google my business profile one day and when we wanted to reach out to the support team, we could not get in touch with anybody from the google team.

And all the answers in the forum were not at all helpful. Most of our customers couldn't call us and we suffered in our business due to this. Review collected by and hosted on G2.com.

All features in Google My Business is awesome. Insights report helps to know about the visitors that how they are searching our business by search listing or map listing. Easy to track customer actions like call, request direction or visit website. Google My Business helps us to share information about our business like address, website, mobile number, service, working hours, product details and much more. Even we can add photos of our business or a user can also add photos and leave reviews about our business. Review collected by and hosted on G2.com.

Everything is perfect. Just one thing thats bother us that fake negative reviews by competitors. Even after reporting the fake reviews on our business Google doesn't remove fake reviews. Store information updates takes time to live on search engine. Review collected by and hosted on G2.com.

Well, you can manage your business profile, improve your SEO and overall visibility, but I would say that interacting with visitors, reviewers and commenters is my favorite. Review collected by and hosted on G2.com.

It is really useful and welcome addition to your business profile on Google, but I would say that it is not very transparent that those two go well together. A lot of people don't know that Google My Business and your Business profile on Google are not the same thing but two apps. Review collected by and hosted on G2.com.

It is a great way to create my business profile to share all the information with the public or potential customers Review collected by and hosted on G2.com.

There's no easy way to remove fake reviews Review collected by and hosted on G2.com.

The best thing is its visibility. People search by keyword and they find us in the ranks of google maps or right operations bar with clients able to see our total profile. Review collected by and hosted on G2.com.

People can write wrong comments and google does not have a policy to cross check the same. Thats a big drawback. I have requested them in the past too, to email or call the person and verify, but they have no measures. Review collected by and hosted on G2.com.

I've been able to use Google My Business profiles to increase how companies rank for keyword searches on Google Maps and on Google. This is such a valuable local marketing tool because you can expand a business' geographic footprint in how they rank for key searches related to the business. Review collected by and hosted on G2.com.

Honestly, there is no particular downside to Google my Business... overall it is a great tool and can have an incredible effect on your local marketing efforts for location-based businesses, companies, servies. Review collected by and hosted on G2.com.

We love the ability to reach a larger audience by being listed on google search Review collected by and hosted on G2.com.

It can be difficult to use, both figuring it out and jumping through all the hoops. Review collected by and hosted on G2.com.

Google My Business lets you do everything you need to do in regards to managing your business listing on Google. Changing pictures, updating business hours, editing details, responding to reviews, etc. Review collected by and hosted on G2.com.

I don't get full control over some of the content, such as pictures, that customers add to my listing. In this case, the most I can do is flag it for review and give an explanation of why it isn't relevant. Review collected by and hosted on G2.com.

Google My Business lets you easily claim, add, and manage all your businesses all in one place. We use it to add photos, update store hours, make sure phone numbers and websites are up to date, and add special announcements. Review collected by and hosted on G2.com.

Honestly, not much to dislike, although, it would be nice to be able to remove customer-added photos without going through a flagging and review process. Other than that, it's a great tool! Review collected by and hosted on G2.com.