--- title: Google My Business Reviews meta_title: 'Google My Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 393 reviews by the users' company size, role or industry to find out how Google My Business works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 393 scale: '5' date_modified: '2026-08-09' parent_category: name: Local Marketing url: https://www.g2.com/categories/local-marketing --- # Google My Business Reviews **Vendor:** Google **Category:** [Local SEO Software](https://www.g2.com/categories/local-seo) **Average Rating:** 4.6/5.0 **Total Reviews:** 393 ## About Google My Business Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust. - Insights and Analytics: Access data on how customers find and interact with your business online. - Photos and Videos: Showcase your products, services, and premises through visual content. - Posts and Updates: Share news, offers, and events directly on your business profile. Primary Value and Solutions: Google My Business enhances local SEO, making it easier for customers to discover and connect with businesses. It provides a centralized platform for managing online information, ensuring accuracy and consistency across Google services. By facilitating direct communication with customers and offering valuable insights, it helps businesses improve their online reputation and tailor their marketing strategies effectively. ## Google My Business Pros & Cons **What users like:** - Users find Google My Business to be an **easy-to-use platform** that enhances visibility and communication for businesses. (5 reviews) - Users benefit from the **efficient review management** features, making it easy to respond to customer feedback promptly. (3 reviews) - Users value the **centralized platform** of Google My Business for efficiently managing client profiles across multiple surfaces. (2 reviews) - Users value the **convenience** of Google My Business for enhancing visibility and easily communicating business information. (2 reviews) - Users love the **cross-platform compatibility** of Google My Business, simplifying location management across various systems. (1 reviews) - Easy Setup (1 reviews) - Management Ease (1 reviews) - Multi-platform Support (1 reviews) - Posting Management (1 reviews) - Reputation Management (1 reviews) **What users dislike:** - Users experience **delayed updates** with Google My Business, leading to outdated information and inconsistent asset management. (3 reviews) - Users report **slow and inconsistent reporting of issues** , leading to delays in updates and support responses for businesses. (3 reviews) - Users highlight the need for better **review accuracy** features to combat false and outdated information about businesses. (3 reviews) - Users experience frequent **email access issues** with new employees, requiring multiple password resets for functionality. (1 reviews) - Users find the **verification process difficult** , leading to frustration and an unrefined experience with Google My Business. (1 reviews) - Users often face **irrelevant content** , particularly through unsolicited and repeated robocalls, detracting from the experience. (1 reviews) - Users find the **learning curve steep** , noting that the interface is not very intuitive for newcomers. (1 reviews) - Limitations (1 reviews) - Location Issues (1 reviews) - Users often face **poor support services** , experiencing slow responses and difficulties in resolving issues promptly with Google My Business. (1 reviews) ## Google My Business Reviews ### 1. A Valuable Tool for Growing Business Visibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Google My Business?** What I like best about Google My Business is how easy it makes it for people to find and connect with my business online. It gives me a central place to share updates, photos, contact information, and customer reviews, which helps build credibility and trust. I also appreciate being able to see how customers are finding my business and interacting with my listing, which helps me make better decisions about my marketing efforts. **What do you dislike about Google My Business?** One thing I dislike about Google My Business is that profile updates and changes can sometimes take longer than expected to be reviewed or published. There have also been times when customer reviews were delayed or difficult to address. While the platform offers a lot of useful features, navigating some of the settings can be confusing, especially when trying to manage multiple aspects of a business profile. Overall, it’s a valuable tool, but there is room for improvement in responsiveness and ease of use. **What problems is Google My Business solving and how is that benefiting you?** Google My Business helps solve the challenge of making a business visible to potential customers who are searching for services online. It provides a simple way for people to find accurate business information, read reviews, view photos, and contact the business directly. For me, this has helped increase awareness of my services, build trust with new customers, and create more opportunities for people to connect with my business without requiring a large advertising budget. It has made it easier to establish an online presence and reach people who may not have found my business otherwise. ### 2. Great Platform to List local Businesses for Better Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit D. | Digital Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Google My Business?** It’s a great, clean, and easy-to-use platform for setting up business listings for my clients. I’ve been using it for over 8 years to add new businesses for clients, as well as for friends. GMB helps businesses with local SEO and provides more visibility to users. It also helps people learn about a business through user reviews. **What do you dislike about Google My Business?** It still lacks a mechanism to counter fake user reviews. Also, the latest status of many businesses and places isn’t updated, so the information can feel out of date. **What problems is Google My Business solving and how is that benefiting you?** It’s been very helpful for setting up and creating business listings for my clients. I’ve also listed my own side business on Google to improve visibility for nearby customers. ### 3. Strong Local SEO, But Fake Review Disputes Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Guerin G. | Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Google My Business?** Since Google is a pioneer and front-runner in online search, with all of its capabilities, I do enjoy using it when you utilize it correctly. You can really boost your SEO, especially at the local level. **What do you dislike about Google My Business?** What I dislike most about Google My Business is the dispute process for fake reviews—whether they’re left by competitors, malicious ex-employees, or angry customers who aren’t being truthful. **What problems is Google My Business solving and how is that benefiting you?** This helps mom-and-pop, local businesses like ours advertise and compete with the major players in the industry, who can outspend a company like ours by a lot. ### 4. Effortless Location Management with Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Simone I. | Digital Marketing Technology Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Google My Business?** Easily take ownership of locations and manage their associated information and attributes. Ability to connect external platforms for bulk location management. **What do you dislike about Google My Business?** Asset update and management timing is not punctual and inconsistent from the point of view of the brands owning the locations **What problems is Google My Business solving and how is that benefiting you?** Managing an entire network of stores from a brand's perspective with the complexity of different store hours based on country/cities ### 5. Great for Local Visibility, But Has Its Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Davide F. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Google My Business?** It can provide excellent visibility if you have a local business, unfortunately it has many limitations. **What do you dislike about Google My Business?** Unfortunately, the product has several limitations. I also find it far from intuitive. **What problems is Google My Business solving and how is that benefiting you?** make our parking spaces visible on Parkito and get organic traffic to our app ### 6. It's Good, but Nothing Revolutionary Yet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Google My Business?** If your business benefits from Google SEO, you should definitely be using this software to keep your page up to date. It is easy to use for basic info (such as reviews, photos, and Q&A). You can also see your peformance, add products, and view bookings. I keep this program on my toolbar to easily access it several times per week. **What do you dislike about Google My Business?** I wish the platform offered more options for optimizing SEO and performance. I feel as though it is very basic in its capacity. I would like to see trainings/videos offered directly from Google My Business in the future to improve both the use of its product and the product itself. I also have no idea how to reach out if customer support were needed, as it is not a primary tab on the Google My Business page. **What problems is Google My Business solving and how is that benefiting you?** Making sure the information about my business is up to date. ### 7. Google **Rating:** 4.0/5.0 stars **Reviewed by:** Mary S. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Google My Business?** Easy to share documents, photos, ect. between employees **What do you dislike about Google My Business?** When we add a new employee they can never acess their new email and we always have to reset the password. Not sure if its a google issue or person. **What problems is Google My Business solving and how is that benefiting you?** Sharing documents and other things. ### 8. Another great free tool from Google, but room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin L. | Managing Director, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Google My Business?** Google My Business fits well amongst the variety of free tools Google has available to support businesses of all sizes. It's easy to create a profile and navigate the initial set up. **What do you dislike about Google My Business?** Managing one (or more) Google My Business profile/s whilst having two business email accounts has been quite complicated; although both emails are managed by the same domain, and were given admin access to either GMB profiles, it has become a bit messy. As an ecommerce business, creating a GMB profile was the first step to getting products listed on Google Shopping via the Google Merchant Center. Although the various tools are made by Google, it often feels poorly integrated and clunky trying to navigate between them. **What problems is Google My Business solving and how is that benefiting you?** GMB allows me to create a profile for my business, and use it to my advantage to garner interest from potential customers, disseminate information and updates such as opening times, support contact, etc. ### 9. Best Tool For Online Business & Local SEO **Rating:** 4.0/5.0 stars **Reviewed by:** Saurav S. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Google My Business?** Google My Business is a platform that has helped us with localization and hence increasing our online presence. Along with basic details like your business timings, address, and website details, it helps us with putting out all our products online and also your daily or weekly offers for your online customers. **What do you dislike about Google My Business?** The only thing to dislike about this tool is that it takes a lot of time to make changes in business details if we try to update them. Apart from this, everything is beneficial. **What problems is Google My Business solving and how is that benefiting you?** The best part is that this tool is free, and it has increased our visibility online as people can now find us even on google maps and has helped us build trust between the customers as they are now leaving a lot of positive reviews organically. ### 10. Login is difficult but easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Tolga K. | Customer Experience Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Google My Business?** It can provide me with many data such as views and messages. **What do you dislike about Google My Business?** The login screen is really tricky. I'm having a hard time logging into the panel between my different google accounts. It keeps asking me to log in. I hope they improve these features as soon as possible. **What problems is Google My Business solving and how is that benefiting you?** It makes a great contribution to expanding our company. It is really nice that it supports it with data as an extra. ### 11. Promote your business with Google **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan G. | Online Resources Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Google My Business?** It's really easy to keep your business details and opening hours updated. It also makes it easy to give feedback on reviews and customers to upload photos **What do you dislike about Google My Business?** It's tricky if you have more than 1 business and to navigate between each one **What problems is Google My Business solving and how is that benefiting you?** Letting customers find your business with updated information, and allows customers review and give feedback for other customers to see what is on offer ### 12. Google My Business - Your Local Business Presence Enhancer **Rating:** 4.0/5.0 stars **Reviewed by:** Akash K. | SEO Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Google My Business?** All features in Google My Business is awesome. Insights report helps to know about the visitors that how they are searching our business by search listing or map listing. Easy to track customer actions like call, request direction or visit website. Google My Business helps us to share information about our business like address, website, mobile number, service, working hours, product details and much more. Even we can add photos of our business or a user can also add photos and leave reviews about our business. **What do you dislike about Google My Business?** Everything is perfect. Just one thing thats bother us that fake negative reviews by competitors. Even after reporting the fake reviews on our business Google doesn't remove fake reviews. Store information updates takes time to live on search engine. **Recommendations to others considering Google My Business:** If you own a business list it on Google My Business and see the result in Organic traffic. **What problems is Google My Business solving and how is that benefiting you?** It helps us to enable our online presence on the internet. It helps us to grow our business locally and organically. Now people can find and reach us by searching on Google Maps easily. We got more clients from nearby locations and our sales got increased. We got more clients organically. Google My Business helps us to rank on local SEO. ### 13. Business management tool for your business profile on Google **Rating:** 4.0/5.0 stars **Reviewed by:** Vuk C. | English Language lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Google My Business?** Well, you can manage your business profile, improve your SEO and overall visibility, but I would say that interacting with visitors, reviewers and commenters is my favorite. **What do you dislike about Google My Business?** It is really useful and welcome addition to your business profile on Google, but I would say that it is not very transparent that those two go well together. A lot of people don't know that Google My Business and your Business profile on Google are not the same thing but two apps. **What problems is Google My Business solving and how is that benefiting you?** I like more control over my business profile on Google. It's very good for marketing. It can get you more visibility, more visitors. When you start answering questions, commenting, engaging, it definitely brings up the numbers. ### 14. Great tool, can be tricky. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Google My Business?** We love the ability to reach a larger audience by being listed on google search **What do you dislike about Google My Business?** It can be difficult to use, both figuring it out and jumping through all the hoops. **What problems is Google My Business solving and how is that benefiting you?** Gooogle helps us to reach a larger audience and also track our anylitics ### 15. Easy to navigate with so many functions to make your work life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Nasreen M. | Admissions Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Google My Business?** Google Drive and Google hangouts are so useful yet so easy to use. Google drive offers so many functions such as google docs, spreadsheets etc. I like that I can edit live and it saves automatically. Google hangouts is as simple as as accepting or sending out a meeting request and attending. **What do you dislike about Google My Business?** I do not dislike anything as Google My business has been so easy to navigate and use. Perhaps google my business could offer a like to CRM systems such as Salesforce **Recommendations to others considering Google My Business:** Google My Business is a very useful software that allows easier management of workflow with a Google Drive/Cloud which can house important documents and videos which streamlines and makes your day-to-day more efficient. **What problems is Google My Business solving and how is that benefiting you?** I can make use o Google docs, spreadsheets and presentation setups which are all housed in the Google cloud drive with easy to manage files and folders which is so helpful versus having to make use of various folders on my pc. ### 16. Must have - but not many options **Rating:** 4.0/5.0 stars **Reviewed by:** Callum W. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Google My Business?** Allows a fast and quick way for you to get yourself more visible on google, which, let's face it, is almost like the front door to the internet. A must-have to succeed. **What do you dislike about Google My Business?** Honestly, there is nothing that i really dislike apart from the UI - it's simple and easy to look at but probably just a little too simple. In all other google tools, you have viewed a compact or advanced version. **Recommendations to others considering Google My Business:** I recommend that you definitely use the google my business solution to help you get your business on the map its hard enough these days to do what you need to do and google offer this solution that is simple to manage and also verify. **What problems is Google My Business solving and how is that benefiting you?** Other than the obvious one that is to get your location and the business attached to it more and more visible i get access to the google review features which is really good. Google are doing alot to promote that right now. ### 17. Manager in Hand **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit B. | Graphic Designer & Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Google My Business?** Google My Business is like an Online Manager for my Business. And in today's Digital World it has became very important to list your Business Online for Better reach and Awareness. Here's the thing which I like the most about using Google My Business: - Don't know where to go for pizzas? Google My Business will help Local audience know about your Business with the help of Google Search. And with the help of Google Maps you will be able to drive through. - Not sure whether to walk in or not to the restaurant? Well in that case Organic Reviews and Photos will help customers know about your Service/Business. Reviews builts a trust among the consumers and they walk in when they find the reviews to be good. - With the help of options like Directions, Contact No., Payment Modes, Business Hours and more you can make things easy for your Customers. They will be clear about your store before walking in to your store. - With the help of Google's feed and chat option, you can update your followers about the new offers running in your store. You can also answer your Customer's Query in a minute. - Google Business is very simple to use and It's very User friendly. Anyone can begin working with Google Business, It just requires basic details of your Service/Business. And the best thing is that its totally free. **What do you dislike about Google My Business?** Google Business is very smooth to use but there are few things which I found very bad about it. Hereby I'm writing down some the point whic can be improved. - Anyone can right down a review on your Business/Service, I see this as both Advantage and Disadvantage. I have seen People writing reviews about different stores on someone else store. A Confirmation from the Business Owner could work in the favour of both Business and Customer. - It's difficult to remove Reviewer's photo from the Google Business section. It's takes days to remove a photo which is not relevant to the Business. I want this to be done in a jiffy because a single image can destruct the image of the Business. - Editing minor changes in Google Business is not easy. It takes days to modify the new data. And until then Customer sees the old Data like Contact No. and Business Hours. - Customer Support can be better. I have been through some time when there was a delay from the other end and I have to fix the problem on my own. **Recommendations to others considering Google My Business:** Organic Things always work in favor of a Business and for that, make sure to collect reviews from the Customers. Ask them for Reviews and Photographs. This will help you tank the SERP. If you are trying to reach an audience, then you should also try other Social Media Handles like Facebook and Instagram. Diversity will help you get better Reach and Awareness for your Business. Also if possible try making different kind of Strategies for your Business in the Digital Space because the Traditional Space is getting replaced by the Digital Space. For this you can use Google Ads and Meta Ads to target different people from your Serviceable Area. **What problems is Google My Business solving and how is that benefiting you?** So Google My Business has been a savior for my Media Agency. We have lots of clients, and helping them with Google Business has been an easy thing for us. So, here's what Google Business helped us with: - With the help of Customers reviews on the Business Page, Google helped us top the results in SERP (Social Engine Result Page), this also helps us better our SEO. - Customers gets all the Information about the store in one place like Contact No., Business Category, Business Hours and more. - With the help of Engagement Chart one knows which is the best time to visit the store and apart from that, It also tells us which Month was more beneficial to your Store in term of Navigation and Audience Traffic. - With the help of Google Ads one can reach their targetted audience and after that Google Business will help them knowmore about it in detail. ### 18. Digital Store For Your Business For Free **Rating:** 4.0/5.0 stars **Reviewed by:** Prakriti K. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Google My Business?** As it is a google product, it looks more simple, and UI is easy to understand for everyone without any technical knowledge. To list your business on Google MyBusiness, you should have a physical store. You need to enter your business details, for example, business type, store address, contact method, etc., to list your business. Once you enter all the details, your business will be active, but you need to enter a verification code which you will receive at your store address, after which your business will be live on Google for everyone. Whenever customers or users from your location searches about the services your business provides, then Google will show them your business with contact details and methods. Google captures your services keywords and uses them in searching engines to capture customers for your business. It helps customers know all the details about your business from a single page, and customers can directly contact your business through mobile numbers, messages, etc. Store owners can also reply to customer messages, reviews. Reviews get posted online publicly, where other users can check your customer experiences with your business. It helps store owners to get more sales through an online presence. Here listing is free, and you can post business images, posts to update customers. You can also give business ads at minimum costs. **What do you dislike about Google My Business?** I don't dislike the tool, but there are some features where I think they should improve their services are the verification process, business edit confirmation, more flexibility in the chat system. They should also improve the support system so that store owners can directly contact with support team over chat or email for faster resolution. **Recommendations to others considering Google My Business:** I always recommend this as this gives a boost to small and medium businesses. Apart from that for new users, it provides 2000 free ad credits, which is very useful. **What problems is Google My Business solving and how is that benefiting you?** In our company, we have listed our business on Google My Business so that customers can get their desired services by searching on Google. They can directly contact our sales team through the message option. Our team reply to customers through message and provide services to different customers. They can also get directions to our office location. With the covid pandemic, online services grew, and we could provide services to our remote users without any hassle. According to my analysis, we have increased 150% more sales during this pandemic, and we could provide essential service to our customers. This platform provided our online presence on the web, and customers could get our business details quickly. ### 19. Ultimate Local Location Business Promotion Platform - Call, Direction, Message, Insights & Ads **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek S. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Google My Business?** I like to Google My business because of its popularity and the results it shows accuracy as per requirement. It helps for my company to increase local footfall and searches. After making the business location live on google my business - I got Call, Msg, direction, and searches query regarding my business. if I compare the number of queries, I can say I am getting 40% new clients from Google My Business. I can also check insights in admin of google my business manager, it gives information of what was the search query, how many directions asked, how many calls placed and I can also directly reply to customers who contacted in message/raise a quote. **What do you dislike about Google My Business?** The Paid Platform, especially for Google My Business, does not work as expected. After seeing good results of my organic listing - I started to promote my listing with paid activities. But unfortunately, the platform is not friendly for the advertiser to create their own ads. Google showcases their own build ads. And one of the worst things is there is no way to contact the Support team for Google My business Ads, Specially. They just swapped me from GMB Organic Support team to Google Ads to GMB Organic Support Team for 10 months, but no resolution. After All, I left. **Recommendations to others considering Google My Business:** For Organically, if you want to promote your business on Maps and Local - then Google My Business is the best platform to use. I am getting my 40% new business from Google My Business - I would recommend you also should activate now If not. **What problems is Google My Business solving and how is that benefiting you?** It's solving the challenges to get promoted in the local region. By using this, a business can get good organic searches on their listing. For me, it is working well, and I am satisfied with the results. I have mentioned my services, products, search terms in my business profile - it helps my business listing be more optimized and easily visible. I also ask my customer to leave feedback on it; it also helps reliability to generate more new leads. ### 20. Control A Lot **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Google My Business?** Google Business lets us keep track of traffic coming into our site. **What do you dislike about Google My Business?** With so much information, I feel like it is disorganized and makes it hard for users to find the correct information promptly. **What problems is Google My Business solving and how is that benefiting you?** We are able to see what our traffic looks like and reviews and ratings. ### 21. One Stop Shop for an Organizations Needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Google My Business?** I like a lot of the features that Google brings. We are able to have our own Domain, and profile images, and we can adjust our business details online, shared work spaces. **What do you dislike about Google My Business?** The unfortunate thing about google is they are such a large company it is difficult for them to have any good customer support. **What problems is Google My Business solving and how is that benefiting you?** Allows us all to have a shared space and email domain. ### 22. If you own a business then it's a much **Rating:** 4.0/5.0 stars **Reviewed by:** Ajay R. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Google My Business?** Multiple benefit but primarily, it can help people reach to the brick and motor store or your office location. But before that, the reviews function help users make a decision **What do you dislike about Google My Business?** The verification process is slow, something should be done to fasten up the process. There also no option to upload video **What problems is Google My Business solving and how is that benefiting you?** Directions, Faqs, users can easily contact the store, read reviews and check operating hours which is very beneficial ### 23. Google Maps for local promotion **Rating:** 4.0/5.0 stars **Reviewed by:** Ricci M. | Marketing Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Google My Business?** Good for Google Maps presence and local business promotion. **What do you dislike about Google My Business?** Too easy for unverified people to leave negative reviews for the wrong business. **What problems is Google My Business solving and how is that benefiting you?** Providing a free service for bricks and mortar businesses to promote their physical locations. ### 24. Google My Business for local listing of my business. **Rating:** 4.0/5.0 stars **Reviewed by:** Rohith D. | Junior Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Google My Business?** 1. The Google My Business mobile and web application is bug-free and is very smooth to use. 2. We can list our business using Google My Business which will be publicly visible. 3. With the help of Google My Business, we can quickly get online identity services. **What do you dislike about Google My Business?** The support of Google My Business is prolonged and needs to improve a lot. It is costly to set up ads in google in business. **Recommendations to others considering Google My Business:** Use Google My Business to list your store on the internet for free. **What problems is Google My Business solving and how is that benefiting you?** 1. With the help of Google My Business, we can list my store on the web for free. 2. We can grow our business to an excellent state using Google My Business. 3. We can even get reviews from our customers, which helps to improve more and more. 4. The features of Directions, call or message is beneficial to customers to contact. 5. We can even filter the stores by store open now, nearest store to my locations, and based on the store ratings. 6. Google My Business is one go for all the business listings. ### 25. One of the best media for business marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Md C. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Google My Business?** It is a free internet based marketing plance. Help to have new customers. Have many other different option for user to have their opinion. In a word. It is better then the best. **What do you dislike about Google My Business?** Some time it is difficult to find my business. It also take too many time to review new added info. So team have to be more careful. Some time people add wrong info. So it is not fair at all. **What problems is Google My Business solving and how is that benefiting you?** It is a internet based marketing so people have to find it easyly. People all over the world visit my business. It in create new customers to my business. Thanks ### 26. My review **Rating:** 3.5/5.0 stars **Reviewed by:** S M A. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Google My Business?** I use Google My Business for my organisations. Its very helpful for my clients too. They can find many useful information about my organisation. **What do you dislike about Google My Business?** Till now i was not find anything about Google My Business. But sometimes when my clients goes offline they cant any information. If it work offline tool **Recommendations to others considering Google My Business:** For more clients anyone can use Google My Business. It cal deliver many information to clients previously. **What problems is Google My Business solving and how is that benefiting you?** My clients can find many useful information about my organisation. As they can find organisations address, products information, office holiday, ### 27. Market your business at globe **Rating:** 4.0/5.0 stars **Reviewed by:** Smit P. | Executive Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Google My Business?** Google my business help me to market my business page at global level. Google my business also provide analytics of the trafic at your website and page **What do you dislike about Google My Business?** Many a times it does not provide accurate result of Google search. I face big issue in adding phone number to my page **What problems is Google My Business solving and how is that benefiting you?** It helps to increase the view and reach of my business ### 28. Good Reputation Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline K. | Digital Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Google My Business?** Google My Business has come a long way and is now seem as a social media site. We use it to manage our reviews, add updates and photos, and ensure our hours are correct. **What do you dislike about Google My Business?** Sometimes, it is hard to authenticate reviews and ensure they are coming from a real user (instead of a troll). **What problems is Google My Business solving and how is that benefiting you?** We use Google My Business to ensure our client's have the best reviews and the most accurate information on the internet. ### 29. Most helpful for small business, startups **Rating:** 3.5/5.0 stars **Reviewed by:** Vignesh A. | App Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Google My Business?** 1. Responding to user quotes is much faster with their chat feature. 2. Free to use. 3. We can add more than one call-to-actions like phone, physical address, website link. 4. Easy to link Google ads to Google My Business. **What do you dislike about Google My Business?** 1. Verification of the business takes too much time. And sometimes, we need to contact customer support for not getting verification codes. 2. Their free website builder is very basic and has very few templates, and is not customizable. **Recommendations to others considering Google My Business:** Keep posting regularly about your business on Google My Business. It helps in growing your business organically. **What problems is Google My Business solving and how is that benefiting you?** 1. Having a presence online. 2. With Google My Business, we are now getting feedbacks in a much easy and faster way. 3. Now, new customers can find our business by searching on google, and they can call us right away. ### 30. Solid directory listing, shows up in Search, good for traffic **Rating:** 4.0/5.0 stars **Reviewed by:** Jake K. | Co-founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Google My Business?** We had a helpful introductory call/demo with a GMB professional that helped us with our listing. **What do you dislike about Google My Business?** Approval of new photos takes way too long, sometimes the main cover photo is inadvertently switched without our permission. It would help to give page owners more instant control over the listing. **What problems is Google My Business solving and how is that benefiting you?** Directory listings, show up in branded search, visitors can find our office. ### 31. GMB is a necessary tool for your business **Rating:** 4.0/5.0 stars **Reviewed by:** Marlena S. | Head of Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Google My Business?** We have a lot of locations for our business. What I like best about Google My Business is that we can have all of our locations in one place. We can also give user access to groups of locations at one time. It is very difficult to give user access on Bing Places and it is much easier in Google My Business. You can also group locations into different categories. So if you have multiple brands you can sort them by brand or however you want to categorize them. **What do you dislike about Google My Business?** I greatly dislike how you are notified of changes that are requested to your Google My Business page and then how you can accept or deny the changes. There is no way to reject the suggestion or change that was made. You can only accept. We use tracking numbers so we have multiple numbers on our Google My Business, and people always try to change it back to our office phone number. It wont let me reject the change. So I have to go in and edit it back to what I want. The instructions say that there is a rejection button, but there is not one. **Recommendations to others considering Google My Business:** Google my Business can connect to things like Synup and MozLocal. So if you have many locations it might be good to also get one of those products since they connect well with Google My Business. **What problems is Google My Business solving and how is that benefiting you?** We are able to solve many online directory problems with Google My Business. Since Google is so widely used, it really helps us update and make sure our locations all have the correct business information for our customers to see. This was especially helpful when our businesses had hours frequently changing due to COVID restrictions. We were able to log into Google My Business and see all of our locations in one place for fast updating. ### 32. Good Way to Communicate with Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Brieann C. | Digital Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Google My Business?** It's pretty easy to navigate and understand. Google My Business is essential for all businesses because many potential customers rely on Google to get information about these businesses. **What do you dislike about Google My Business?** I don't like that certain features aren't available. For example, you can only create a Q&A question from questions that customers ask or if you ask your own company questions from Google. **What problems is Google My Business solving and how is that benefiting you?** I use Google My Business for social media post updates, events, and special offers. I also use Google My Business to keep holiday hours up to date. ### 33. Good but could be better for online stores **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick G. | E-commerce administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Google My Business?** It's a good synopsis of my business and the products, location, hours, and features. **What do you dislike about Google My Business?** It's better optimized for a physical store or business but needs more features for online properties. **What problems is Google My Business solving and how is that benefiting you?** It gives potential customers a quick overview of my business and enabling trust. ### 34. My business is not listed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Google My Business?** I like the fact that the end users can just type the business names and get their details right in front of them **What do you dislike about Google My Business?** Google hasn't shared my verification code, it's been an year and I've been trying a lot, but no support. I want to get my business listed. **What problems is Google My Business solving and how is that benefiting you?** Benefit is to get listed and appear in front of your customers ### 35. Google Business Posts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Google My Business?** I like creating posts to inform potential clients of new blog posts and happenings on my websites. **What do you dislike about Google My Business?** Some parts of the UX are a little bit confusing but overall I like it! **What problems is Google My Business solving and how is that benefiting you?** I am solving the problem of clients not knowing where my clients' businesses are located and what they have been up to. ### 36. Easy way to list your business online **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Google My Business?** The service is easy to use and listings are simple to set up **What do you dislike about Google My Business?** It can take some time for the listing to be reviewed before it shows up in search results **Recommendations to others considering Google My Business:** Allow some time between when you list the business and when it shows up in search results **What problems is Google My Business solving and how is that benefiting you?** We needed to list our business online to fulfill cosmetic packaging requirements; we were easily able to do so with this service ### 37. An Essential Tool for Local SEO but Inherently a Walled Garden **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory J. | Associate Director of Digital Advertising, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about Google My Business?** Google My Business listings offer small, local businesses perhaps the best way to get in front of potential customers. With the capability to add important details, imagery, video and, now, even social-media style posts, this listing platform continues to evolve and remains the cornerstone of any local SEO strategy. **What do you dislike about Google My Business?** Algorithm changes, lackluster support options and a relative lack of transparency in regards to performance/ranking make it difficult to know if you're using your listings correctly all the time. I mean, there are literally conference sessions led by SEO pros that revolve around the topic of optimizing your GMB listings. **Recommendations to others considering Google My Business:** Use it. If you need to execute a local SEO strategy, you don't have any other choice. Consider linking it through something like Yext, Moz Local, BrightLocal, etc., if you're worried about having to manually manage GMB along with Bing Places for Business and other listing syndicators. **What problems is Google My Business solving and how is that benefiting you?** Helping potential customers find clients' business locations, especially when they're searching locally and/or using "near me" queries, which are an ever-expanding part of online search volume. ### 38. Good Tool for Businesses of all Sizes **Rating:** 4.0/5.0 stars **Reviewed by:** Angie G. | Digital Content Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Google My Business?** I love the features of Google My Business, as well as the analytics it provides to give you a real visualization of your website traffic, which in turn allows you to create plans to boost traction towards pages, area, or topics that are often overlooked or poorly visited. **What do you dislike about Google My Business?** I'm not opposed to learning new things, but there are a lot of things I had to learn to understand the breakdown of analytics, as well as what good SEO looks like, and how it is accomplished. **Recommendations to others considering Google My Business:** Make sure you take your time and really learn the benefits of using Google My Business, and really delve in to the tools you are given to improve SEO. There are forums with previously asked questions, support from Google, and of course using Youtube for tutorials on certain aspects of the software is helpful, as well. **What problems is Google My Business solving and how is that benefiting you?** SEO with Google Business is solving our website popularity. In order to get interested parties to our website, versus our competition, Google Business allows us to see what is currently happening, implement a plan to improve our SEO, and see how those plans are improving our company's future business. ### 39. Easy to use and does the basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Google My Business?** Ease of use - it is quite intuitive and runs in a browser which is better than many. It allows us to manage our business presence such as opening hours, product offerings and social media posts. It also managed review of my business which is useful but there can occasionally be negative reviews which you can't do anything about. The reviews system is good but there isn't any verification process. I see multiple fake positive reviews, including multiple reviews from employees. This is a clear violation of google my busness guidelines but they seem to let them remain. **What do you dislike about Google My Business?** It can be a little bit light on functionality when compared to others. The reviews system is good but there isn't any verification process. I see multiple fake positive reviews, including multiple reviews from employees. This is a clear violation of google my busness guidelines but they seem to let them remain. I also dislike that there is no proper SEO functionality built in. I have to keep using my other google SEO service such a s google search console or whatever it's called these days. I think google need to consolidate some of their products. **Recommendations to others considering Google My Business:** Consolidation of products withing the google suite is recommended. Analytics, adwords, search console and my business could all be combined for a better user experience. **What problems is Google My Business solving and how is that benefiting you?** Managing our online presence such as opening hours and product offerings. The reviews system is good but there isn't any verification process. I see multiple fake positive reviews, including multiple reviews from employees. This is a clear violation of google my busness guidelines but they seem to let them remain. ### 40. A Necessary Pain **Rating:** 4.0/5.0 stars **Reviewed by:** Marcela M. | Social Media & Content Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Google My Business?** Google My Business is relatively easy to use, and if you do it right then it can set your business up for success on Google. It can take people to your website, have customers call, give you more exposure, and help you leverage reviews. **What do you dislike about Google My Business?** The verification process is painful, especially when you're trying to verify offices from a corporate location for all the business's locations. If anything changes about your business or if you make a weird change it'll suspend the location, and if there are duplicate locations in the system then you have no control over which ones appear and it might be the one that has no reviews and no info. Getting anything fixed with support takes a while. **What problems is Google My Business solving and how is that benefiting you?** People are inevitably going to be searching for your business or for your products on google my business, so you might as well use it and give yourself the best chance of being found. By just adding the necessary info and verifying your business, it will help tons in google's algorithm. ### 41. essential for local businesses **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Director of Advertising Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Google My Business?** it's pretty easy to set up as long as you have all of your web credentials. if you're moving or setting up a new storefront, it is truly invaluable. **What do you dislike about Google My Business?** it doesn't fix all online listings related to a storefront so it may involve working with some other platforms in order to completely make sure your information is correct everywhere **Recommendations to others considering Google My Business:** definitely connect to all other Google platforms such as analytics, search console and any PPC or paid media you're using to make sure there are no discrepancies **What problems is Google My Business solving and how is that benefiting you?** when our company moved across town, we wanted to make sure that all searches for us online showed the new address and info and no one was left confused or thinking we had closed ### 42. Google My business is best for my business **Rating:** 3.5/5.0 stars **Reviewed by:** Utthan D. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Google My Business?** Google My business is the packet full of features you can add your business on google maps easily . You can share photos of your business on it so that thousands of people will be see those photos and make right decisions . I can update my stores timing very easily and speedily . **What do you dislike about Google My Business?** I expect google to provide more feature in it . All the things are good and specific to the business . From my end a big thumbs for the google my business. **Recommendations to others considering Google My Business:** If you owns a store then go to the google my business once . **What problems is Google My Business solving and how is that benefiting you?** Previously customers was facing issues of not getting exact location of any stores . Now with the help of it customer can easily make the decision to go to the best store by scrolling through the photos and reviews and finally the can locate the exact location of business on their cell phone. ### 43. Essential and mostly user-friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Google My Business?** It's an easy way to update customers on store hours and other necessary info. It quite literally puts you on the map and in search, so it's an essential part of any business being findable online. **What do you dislike about Google My Business?** Like all Google products, it can be used separately or connected with others (Ads, Analytics, etc.). However connecting across Google apps is never as easy or intuitive as it could be. Getting the listing verified can also be a pain, especially for businesses in a suite of a larger building with multiple other organizations. **What problems is Google My Business solving and how is that benefiting you?** It's the most effective way to update the public about any changes to hours/operation which is critical. You get out of it what you put into it. Users who maintain it regularly get the most benefit. ### 44. GMB Is great for getting essential business details out to users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Google My Business?** GMB has continued to evolve to the needs of customers as well as businesses. It provides a resource for both customers and businesses to get their message out there and engage together. **What do you dislike about Google My Business?** GMB support can be very frustrating to work with and slow to get answers. It is unclear sometimes if edits are coming from a machine or a user and does not give enough information before being able to accept or deny the changes. I also would like to see more customization on the insights as you are limited to the date range of data shown. **Recommendations to others considering Google My Business:** Try to make as many changes as possible within the first few rounds of setup to ensure as much information gets through the review process as possible. Also, stay on top of updates, adding necessary information including images, hours, keywords, etc. I would also express that it is imperative that businesses respond to reviews left on this platform whether negative or positive as both are shown to all users. Linking GMB to other platforms such as Google Ads will help build the benefits of having this platform. You can use this as a messaging tool and a communiction tool by ensuring all information is up to date and linking properly so customers can reach out. **What problems is Google My Business solving and how is that benefiting you?** Solving the problems of getting essential business information to customers as well as providing direct communication options between customers and businesses. I have also realized how beneficial it is for customers to be able to speak their minds on an experience with a business but also allow the business to defend themselves or thank the customer for their feedback. ### 45. Great tool for local businesses but support could use some work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Google My Business?** If all goes to plan, GMB is easy to use and has a number of features that local business would find really useful. There are lots of sections to fill in and by linking to your website, you can really help improve online visibility and send traffic through to your website. Google posts is really useful for sharing company news, offers and blog posts with people interested in the business. **What do you dislike about Google My Business?** Google My Business support is one of the worst, if not the worst, customer services I've ever known. Not only is the guidance on what you can and can't do unclear, but there are also thousands of businesses obviously flaunting the rules, while genuine rule-abiding businesses often get penalised for the smallest error. Sometimes these errors mean that the listing is suspended and goes dark for a ridiculous amount of time, losing the business traffic and customers. Trying to contact the support team is difficult, but when you do manage to speak to someone, it's like you're speaking to a robot. They're very uncooperative and the outcome of your request or issue really does depend on who you get and what mood they're in. The support staff all read from a script and trying to get them to deviate from that and actually listen to what you're asking is very hard. Rather than being there to help business owners, the support team act more like police and go about punishing business owners for errors they may have very innocently made. **Recommendations to others considering Google My Business:** If you already have an existing listing but it's not claimed, I'd 100% recommend claiming it. Doing so will stop others adding false information willy nilly (you can approve any publicly submitted changes). It also means that your listing will be more trusted and you have control to add things like images and videos, posts and links. **What problems is Google My Business solving and how is that benefiting you?** Benefits are pushing local traffic to a business' website. Improving organic visibility. ### 46. Amazing free service, terrible support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about Google My Business?** Google My Business is essential for local SEO. GMB offers what other local listings cannot - a local knowledge graph. These are visually interesting, stand out on SERP, and make it easy for business owners to update with news and tips for their audiences to see. **What do you dislike about Google My Business?** GMB support is terrible. We had an instance where a location was marked as closed by a competitor. It took weeks to dispute for no reason at all. GMB does not make it easy for business owners to get support. **What problems is Google My Business solving and how is that benefiting you?** Google My Business is a non-negotiable for any brick-and-mortar, and highly encouraged for service businesses. We saw a lot of traffic come in from the local knowledge graph. ### 47. abderahmans review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Google My Business?** its quick and easy and very simple i like it alot **What do you dislike about Google My Business?** its very plain and isnt very attractive to use if i were new to it it woud be hard to use **Recommendations to others considering Google My Business:** i think maybe wahatcha yt video about youyr way around it **What problems is Google My Business solving and how is that benefiting you?** its helping me financialy and also socially ### 48. Great for Small Biz - Create & Manage Listings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Google My Business?** Improves brand visibility, enhances local SEO, customers can call or get directions with the click of a button, and you can accumulate and manage reviews – which can make or break a business now-a-days. **What do you dislike about Google My Business?** Many plus features are catered more towards big brand names. Would be nice if they released some features specifically targeting small businesses. **Recommendations to others considering Google My Business:** If you aren't familiar with the in's and out's of using the platform, make sure to do your research or consult with a 3rd party who has expertise with Google My Business. There are lots of features that get overlooked. **What problems is Google My Business solving and how is that benefiting you?** Client acquisition, Brand reputation, Visibility in search results. ### 49. Love it! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Google My Business?** I really like how intuitive and user friendly the platform is **What do you dislike about Google My Business?** I wish there was a better way to handle both google reviews and yelp reviews for businesses in one place. **Recommendations to others considering Google My Business:** Make sure that you're checking it DAILY. Otherwise you might let some things slip through the cracks **What problems is Google My Business solving and how is that benefiting you?** It makes it sooo much easier to respond to customers and make sure that they're getting treated well and if they had bad experiences that they are being compensated for them. ### 50. Google My business review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Google My Business?** GMB is free service where you can update your business information. It pulls alot of information for you and its very easy to use **What do you dislike about Google My Business?** Only one page of all your information, not a good setup. No customization There are no social share buttons **Recommendations to others considering Google My Business:** GMB can include more templates where one can customize the page accordingly. **What problems is Google My Business solving and how is that benefiting you?** Its a free listing for a small business owner ## Google My Business Discussions - [No way I would say a bad word about Google](https://www.g2.com/discussions/no-way-i-would-say-a-bad-word-about-google) - 5 comments, 2 upvotes - [Irrelevant Results on Search listing](https://www.g2.com/discussions/51473-irrelevant-results-on-search-listing) - 1 comment, 2 upvotes - [Does Google My Business Help SEO?](https://www.g2.com/discussions/does-google-my-business-help-seo) - 3 comments, 1 upvote - [What are attributes on Google my business?](https://www.g2.com/discussions/what-are-attributes-on-google-my-business) - 1 comment, 1 upvote - [The affiliate program](https://www.g2.com/discussions/le-programme-d-affiliation) - 1 comment, 1 upvote - [View Google My Business pricing details and edition comparison](https://www.g2.com/products/google-my-business/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A46%3A26+-0500&secure%5Bsession_id%5D=eed9bb0b-d2aa-42c7-b189-3b6a41f1eb5f&secure%5Btoken%5D=db7b52d76d06945867f8bd261b5eac8ccee8d732e5e797dd93dbfcd8aeafef68&format=llm_user) ## Google My Business Integrations - [Canva](https://www.g2.com/products/canva/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Search Console](https://www.g2.com/products/google-search-console/reviews) - [Google Translate](https://www.g2.com/products/google-translate/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [PostPickr](https://www.g2.com/products/postpickr/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Yext](https://www.g2.com/products/yext/reviews) ## Google My Business Features **Local Search Optimization** - Rank Tracking - Google My Business - Reputation Management - Social Media Integration - Dashboards and Reporting - Web Traffic Reporting - Conversion Tracking - Click Tracking - Pageview Tracking - Content Management - Advertising Management - Campaign Management - Link Management - Listing Management - SEO Management - Reviews Management **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Additional Functionality** - AI Copilot - Geo Rankings - Landing Pages/Web Forms - Localization Automation - Bounce Rate Analysis - Keyword Research Tools - SEO Audit - Campaign Analytics - Generative AI - Reporting/Analytics - Backlink Monitoring - Trend Analysis - Alerts/Notifications - Multi-Language - Third-Party Integration - Performance Metrics - Competitive Analysis - Multi-Location ## Top Google My Business Alternatives - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.4/5.0 (3,921 reviews)