Afrin B.
AB
Afrin B.
Intern
Mid-Market (51-1000 emp.)
"Effortless to Use and Highly Accessible"
5/5
What do you like best about Google?

The ease of use, accessibility not only we can access to information there are so many websites to access too. And it also helps me to manage my passwords Review collected by and hosted on G2.com.

What do you dislike about Google?

Google sometimes fails to filter out incorrect information, and it can also let dangerous, virus-filled websites slip through. Review collected by and hosted on G2.com.

Mudassir .
M
Mudassir .
Head of Finance
Information Technology and Services
Mid-Market (51-1000 emp.)
"Essential for Daily Business Operations, Needs UI Tweaks"
5/5
What do you like best about Google?

I love Google for its simplicity, reliability, and ease of use. It makes my work faster and more accurate, especially with services like G Suite and Gmail which I use daily at work. Google Sheets is great for securely sharing data with my team and collaborating on inputs. Google Search is essential for quick financial research and decision-making. For SEO work, real search trends and keywords are visible, saving time and reducing mistakes. Google Ads helps target the right audience and provides clear data and better budget control. It's been improving over the years and is user-friendly enough for old-age people and young kids. Review collected by and hosted on G2.com.

What do you dislike about Google?

I think Gemini can be improved; I find its GUI complex and results complicated. Gemini can become strong if these points are handled. Also, the Google Ads admin login is very complex and complicated. The interface makes campaign handling complicated. Also, frequent payment failure from HDFC is a very big issue that I, as finance head, feel. Also, the Google TDS refund process is complicated. Review collected by and hosted on G2.com.

Mary Christine T.
MT
Mary Christine T.
Account specialist
Enterprise (> 1000 emp.)
"Smart Tech & Your Rights"
5/5
What do you like best about Google?

Google is already the mainstream source for information around the world. It has become a staple and a real part of daily life. Honestly, everything feels connected to it, from checking the weather to tracking how many miles I’ve done with Google Health. Review collected by and hosted on G2.com.

What do you dislike about Google?

It may have been only the sponsored content. Some sponsors are quite sketchy—we know it—but they’re still paying Google to have their websites show up in our search results. It’s a bit alarming when you don’t recognize these warning signs. Review collected by and hosted on G2.com.

Nidhi A.
NA
Nidhi A.
Sr. Regional Ops Consultant
Small-Business (50 or fewer emp.)
"Experience with Google Services"
5/5
What do you like best about Google?

What I like most about Google is how fast and accurate it is at delivering relevant information. It makes searching for anything feel quick, easy, and dependable, so I can find what I need without hassle. Review collected by and hosted on G2.com.

What do you dislike about Google?

One thing I dislike about Google is the concern around data privacy—specifically, how user data is collected and used for personalization. I understand that personalization can improve the user experience, but I’d feel more comfortable if there were greater transparency about what’s being collected and more control over how that data is used. Review collected by and hosted on G2.com.

Kate W.
KW
Kate W.
Case Manager/Paralegal
Small-Business (50 or fewer emp.)
"A Go-To Tool for Business and Productivity"
5/5
What do you like best about Google?

Google is an incredibly reliable and easy-to-use platform that brings together so many essential tools in one place. Whether it’s search, email, or document sharing, everything works seamlessly and makes everyday tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about Google?

Some features can feel a bit cluttered or overly integrated, and privacy concerns can be a drawback for some users. It can also be difficult to keep track of all the different tools and settings. Review collected by and hosted on G2.com.

Sonia M.
SM
Sonia M.
Trainer cum Team lead in Payments
Mid-Market (51-1000 emp.)
"Simple, Efficient Tools That Streamline Everyday Tasks"
4.5/5
What do you like best about Google?

What I like best about Google is how simple and efficient it makes everyday tasks. Whether it’s searching for information, navigating through traffic, or managing emails, everything is integrated and easy to use.

I really appreciate how it saves time and improves productivity. I can quickly find accurate information, stay organized with tools like Gmail and Docs, and handle multiple tasks without much effort. Overall, it makes both my personal and professional life more streamlined and convenient. Review collected by and hosted on G2.com.

What do you dislike about Google?

What I dislike about Google is the level of data tracking and privacy concerns. Since many of its services are interconnected, it sometimes feels like a lot of personal data is being collected and used, even if it’s to improve user experience.

I also feel that with so many features and frequent updates, some tools can become a bit overwhelming or change too often, which affects consistency. Overall, while the benefits are strong, I think there’s still room for improvement in terms of transparency and user control over data. Review collected by and hosted on G2.com.

Alyssa Anne W.
AW
Alyssa Anne W.
Regional Manager and Trainer
Small-Business (50 or fewer emp.)
"The Backbone of Our Franchise Operations"
5/5
What do you like best about Google?

I use Google for our main source of email communication and in my franchise, we use Google Docs, Google Meet, Google Slides, Google Sheets, and Google Drive quite extensively. I'm really familiar with all the different features from using it basically throughout my career, and having it as my personal email option is beneficial since I know the software so well. With Google Drive, I appreciate being able to share sheets, docs, charts, and forms all from within one place. It's just nice that everything is within one place that everyone, including me, can access. Review collected by and hosted on G2.com.

What do you dislike about Google?

I know some people have said that there are features in Zoom that are easier to use for screen sharing and, like, having a lot people in one call. And microphones on and off and, like, playing music, while the call is running. Setting that something that Google could look into, like, continuing to analyze Zoom and the features that they offer for their video recording or video meet. Features and, like, making sure that they have comparable offerings would be my only suggestion. Review collected by and hosted on G2.com.

Elizabeth H.
EH
Elizabeth H.
Maintenance Training Coordinator
Enterprise (> 1000 emp.)
"Boosts Efficiency with Smart, Personalized Suggestions"
5/5
What do you like best about Google?

It encourages efficiency by offering helpful suggestions and guiding my decisions based on what I’ve done previously. Review collected by and hosted on G2.com.

What do you dislike about Google?

It doesn’t allow for easy collaboration with other systems. A sister company of mine uses Microsoft because of federal regulations and contract requirements, and it’s difficult to share information between the two systems. Review collected by and hosted on G2.com.

Honey S.
HS
Honey S.
Mechanical
Small-Business (50 or fewer emp.)
"Simple Interface, Accurate Search, and Excellent Real-Time Collaboration"
5/5
What do you like best about Google?

Google's interface is very simple and the search results are very accurate. Google Workspace tools (Docs, Sheets) are excellent for working in real-time. Review collected by and hosted on G2.com.

What do you dislike about Google?

Sometimes privacy settings seem very complex. Also, it's a bit difficult to talk to customer support immediately. Review collected by and hosted on G2.com.

JV
Jordan V.
Social Media Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Great Collaboration with Google Sheets and Docs"
5/5
What do you like best about Google?

How easy it is to use and navigate and i love all the tools (google sheets and docs) and how easy it is to collaborate with my team using those tools Review collected by and hosted on G2.com.

What do you dislike about Google?

The Google AI overview can be wrong and can mislead people by giving incorrect information Review collected by and hosted on G2.com.