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Google ... Reviews
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# Google Cloud Dialogflow Pricing Overview

[Editedit](https://my.g2.com/google-cloud-dialogflow/pricings)

Free Trial

## Google Cloud Dialogflow Pricing Key Insights

Last updated on Apr 09, 2026

* * *

Google Cloud Dialogflow offers **4 pricing editions** , starting at **$0**. Google Cloud Dialogflow pricing tiers are designed to support different usage levels and team sizes. Google Cloud Dialogflow also offers a **free trial**. Compare the Google Cloud Dialogflow pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Google** for **custom pricing**.

* * *

Try Dialogflow Free — $0 / Per Month

CX Agent — Pay As You Go / Per Month

ES Agent — Pay As You Go / Per Month

Agent Assist — Pay As You Go / Per Month

Rated 4.4 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

CX Agent

Pay As You Go

Per Month

Provides an advanced agent type suitable for large or very complex agents.

- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
- Other session requests (For example, setting or getting session entities)
- There are no additional egress or ingress charges associated with Dialogflow. 

Show More

ES Agent

Pay As You Go

Per Month

Provides the standard agent type suitable for small and simple agents.

- Text: $0.002 per request 
- Audio input (also known as speech recognition, speech-to-text, STT): $0.0065 per 15 seconds of audio
- Audio output (also known as speech synthesis, text-to-speech, TTS): starts from $4 per 1 million characters
- Knowledge connectors (Beta) at no charge
- Sentiment analysis not more than $1.00 per 1,000 requests
- Dialogflow phone gateway (Preview): not more than $0.06 per minute of phone call processed 
- Mega agent: not more than $0.002 per request
- Design-time requests: $0 per request
- Other session requests: $0 per request

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Agent Assist

Pay As You Go

Per Month

- Agent Assist conversation other operations at no charge
- Agent Assist analyze text/audio operations. Charged according to underlying Dialogflow operations described in the CX Agent and ES Agent tiers.

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Try Dialogflow Free

Free Trial

Per Month

New customers receive a $600 credit for a no charge trial of Dialogflow CX that can be cancelled at any time. This credit activates automatically upon using Dialogflow CX for the first time and expires after 12 months. This is a Dialogflow-specific extension of the Google Cloud no charge trial.

- Dialogflow CX no charge trial

Show More

Dialogflow is priced monthly based on the edition and the number of requests made during the month.

New customers receive a $600 credit for a $0 trial of Dialogflow CX. This credit is automatically activated upon using Dialogflow CX for the first time and expires after 12 months. This is a Dialogflow-specific extension of the Google Cloud $0 trial.

[View pricing details](https://cloud.google.com/dialogflow/pricing).

Pricing information for Google Cloud Dialogflow is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Google Cloud Dialogflow must be conducted with the seller.
[View pricing details](https://cloud.google.com/dialogflow/pricing).

Pricing information was last updated on October 10, 2024

Show More

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

9 months

### Average Discount

12%

### Perceived Cost

$$$$$

## Top-Rated Alternatives

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[
View All Alternatives
](https://www.g2.com/products/google-cloud-dialogflow/competitors/alternatives)

## Google Cloud Dialogflow Alternatives Pricing

The following is a quick overview of editions offered by other [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots)

| 

 ![Drift](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png)

[Drift](https://www.g2.com/products/drift/reviews)

##### Premium

 | Starting at $2,500.00Per Month | 
For small businesses. The right amount of conversational firepower to keep your business growing.

- \* Everything in Free, plus:
- Live Chat
- Meetings
- Custom Chatbots
- Intel
- Real-Time Notifications
- Conversational Landing Pages
- 12/5 Customer Support

[Show More](javascript:void(0);)
 |
| 

 ![Botpress](https://images.g2crowd.com/uploads/product/image/small_square/small_square_af904ec66da039f0f2f90568837b8115/botpress.gif)

[Botpress](https://www.g2.com/products/botpress/reviews)

##### Free

 | FreePer Month | 
Includes:

- AI usage included
- 3 seats
- 3 AI agents
- Botpress Desk
- Botpress Studio
- Botpress ADK
- Help Center
- Community Support

[Show More](javascript:void(0);)
 |
| 

 ![Qualified](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a430bfdd87e9a0142ce27fb5c3ee4b0f/qualified.png)

[Qualified](https://www.g2.com/products/qualified/reviews)

##### Premier

 | Contact Us | 
Scale pipeline with Piper the AI SDR and sales rep conversations. 

- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
- Surface Marketing Offers
- Understand Account-Based Buying Intent

 |

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Google Cloud Dialogflow alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## Google Cloud Dialogflow Pricing Reviews
(2)

 ![Sharmeen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharmeen S.")
SS

Sharmeen S.

Senior Assoicate Consultant

Enterprise (\> 1000 emp.)

10/9/2025

More Options
- 

"Powerful Conversational AI Platform"

5/5

What do you like best about Google Cloud Dialogflow?

Dialogflow’s natural language understanding (NLU) stands out for its impressive ability to accurately interpret user intents and its support for multiple languages. Integrating it with Google Cloud and other platforms such as WhatsApp, Slack and websites is smooth and straightforward. The visual flow builder, along with the prebuilt agents, significantly accelerates development, making it particularly helpful for those who are new to the platform and support customers Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

While Dialogflow is great for basic bots, it can get complex when handling dynamic contexts or multi-turn conversations. The documentation sometimes lacks depth for advanced use cases, and debugging can be tricky. Also, pricing can escalate quickly for high-traffic bots, especially when using fulfillment and cloud functions. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

Dialogflow helps us automate customer interactions through intelligent chatbots, reducing manual workload and improving response time. It’s especially useful for handling FAQs, lead qualification and appointment scheduling. The platform’s integration with Google Cloud services allows for scalable deployment and secure data handling. It’s also helping us streamline internal workflows by building conversational interfaces for internal tools. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Shreshtha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreshtha G.")
SG

Shreshtha G.

Media Director

Mid-Market (51-1000 emp.)

7/1/2025

More Options
- 

"Dialogflow is a strong platform"

3.5/5

What do you like best about Google Cloud Dialogflow?

Dialogflow by Google is a powerful tool for building conversational interfaces like chatbots and voice assistants. Its natural language understanding (NLU) is solid, especially with support for multiple languages and integration with Google Assistant, WhatsApp, and web platforms. The interface is user-friendly for beginners, yet robust enough for developers to build complex logic with fulfillment via webhooks. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Dialogflow is great for building smart bots, but CX’s cost, complexity, and Google-centric design may not suit everyone — especially small teams or cross-platform environments. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

Google Cloud Dialogflow solves the problem of building smart, scalable chatbots without needing deep NLP expertise. It benefits me by saving development time, improving customer interactions, and enabling easy integration with apps and backend systems. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

Google Cloud Dialogflow Comparisons

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4.2/5(40)

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Azure Bot Service

4/5(16)

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4.2/5(13)

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