# Top Free Bot Platforms Based on what verified G2 reviewers mention, Drift is recognized by sales and marketing teams for its AI-powered buyer engagement that listens and personalizes interactions at every touchpoint, Botpress is praised by developers for its visual flow builder and easy integrations across multiple platforms, and IBM watsonx Orchestrate stands out for enterprises automating complex workflows across existing systems without replacement. - **Drift:** Best for sales and marketing teams wanting AI-powered buyer engagement with personalized, human-like touchpoints - **IBM watsonx Orchestrate:** Best for enterprises automating complex workflows and processes without replacing existing systems - **Botpress:** Best for developers and CS teams wanting a visual flow builder with broad platform integrations for AI support bots - **Google Cloud Dialogflow:** Best for developers building lifelike conversational AI agents with CX or ES editions - **TARS:** Best for marketing and financial services teams wanting drag-and-drop AI agent builders for workflow automation - **Gallabox:** Best for small businesses managing customer conversations across WhatsApp with HubSpot CRM integration - **yellow.ai:** Best for enterprises wanting generative AI-powered customer service automation across multiple channels - **Voiceflow:** Best for product teams designing and deploying AI agents across chat and voice at mid-market or enterprise scale - **UChat:** Best for marketers and educators wanting to reach customers across Facebook, Instagram, WhatsApp, and SMS from one builder - **WotNot:** Best for marketing and education teams automating customer interactions and lead generation with chatbots - **Rep AI:** Best for Shopify e-commerce businesses wanting a plug-and-play AI for customer engagement and sales conversion - **Rulai:** Best for enterprises wanting an all-in-one conversational AI platform that accelerates time-to-value - **Leena AI Autonomous Agent:** Best for large enterprises wanting an agentic AI assistant for employee self-service across HR, IT, and finance - **ViaSay:** Best for airlines and travel companies automating large volumes of customer service interactions - **Chatfuel:** Best for private healthcare and wellness SMBs wanting AI to shift from manual engagement to automated patient communication If you'd like to see more products and to evaluate additional feature options, compare all [Bot Platforms](https://www.g2.com/categories/bot-platforms) to ensure you get the right product. ## View Free Bot Platforms G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **69** Bot Platforms Products Available View all [Bot Platforms](https://www.g2.com/categories/bot-platforms) View all [Bot Platforms](https://www.g2.com/categories/bot-platforms) ### [Drift](https://www.g2.com/products/drift/reviews) [By Salesloft](https://www.g2.com/sellers/salesloft) [ (1,255)4.4 out of 5 ](https://www.g2.com/products/drift/reviews#reviews "Read Drift Reviews") Product Description Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc **Users:** Sales Development Representative, Business Development Representative · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 51% Mid-Market, 27% Small-Business ![Kai Lun C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kai Lun C.") KC Hassle free on my end. Easy for customer to book meetings with us[Read review](https://www.g2.com/products/drift/reviews/drift-review-9167590) ![Leonardo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo R.") LR That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe[Read review](https://www.g2.com/products/drift/reviews/drift-review-9202310) Year Founded 2011 HQ Location Atlanta, GA Company Website https://salesloft.com Twitter @Salesloft LinkedIn® Page https://www.linkedin.com/company/2296178/ ### [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) [By IBM](https://www.g2.com/sellers/ibm) [ (392)4.4 out of 5 ](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews#reviews "Read IBM watsonx Orchestrate Reviews") Product Description IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy **Users:** Software Engineer, Senior Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 42% Enterprise, 38% Small-Business ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") IC Efficient AI tool for creating customised chat bots. It's ability to handle complex conversations and ease of use are it's highlights[Read review](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-10328389) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI It's easy to use without any coding. They also have Cloud and on-premises deployment options. I liked their integrations capabilities.[Read review](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-10852120) Year Founded 1911 HQ Location Armonk, New York, United States Company Website https://www.ibm.com Twitter @IBMSecurity LinkedIn® Page https://www.linkedin.com/company/1009/ Ownership SWX:IBM Phone 1-866-277-7488 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Botpress](https://www.g2.com/products/botpress/reviews) [By Botpress](https://www.g2.com/sellers/botpress) [ (506)4.5 out of 5 ](https://www.g2.com/products/botpress/reviews#reviews "Read Botpress Reviews") Product Description Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support **Users:** CEO, Founder · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 74% Small-Business, 15% Mid-Market User SentimentHow are these determined? Reviewers appreciate Botpress's ease of use, its ability to integrate with various platforms, and its user-friendly interface, which includes a visual flow builder and drag-and-drop process for creating chatbots. Reviewers noted issues with Botpress's documentation, lack of certain features, limitations in customization, and difficulties in connecting workflows, as well as problems with certain integrations and the handling of variables. Year Founded 2017 HQ Location Quebec, QC Company Website https://botpress.com Twitter @getbotpress LinkedIn® Page https://www.linkedin.com/company/27121841 ### [Google Cloud Dialogflow](https://www.g2.com/products/google-cloud-dialogflow/reviews) [By Google](https://www.g2.com/sellers/google) [ (134)4.4 out of 5 ](https://www.g2.com/products/google-cloud-dialogflow/reviews#reviews "Read Google Cloud Dialogflow Reviews") Product Description Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard). **Users:** Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 45% Small-Business, 36% Enterprise ![Sumanth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumanth S.") SS These days it is mainly integrated with the advanced AI like gemini pro, that brings up the best features in hand, and helping to create the...[Read review](https://www.g2.com/products/google-cloud-dialogflow/reviews/google-cloud-dialogflow-review-9524501) ![Mehta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehta S.") MS Best thing was the ease of using it. It has best userfriendly Interface. Its like chatting with real person. And Its cross platform deployment...[Read review](https://www.g2.com/products/google-cloud-dialogflow/reviews/google-cloud-dialogflow-review-10742884) Year Founded 1998 HQ Location Mountain View, CA Company Website https://cloud.google.com/ Twitter @google LinkedIn® Page https://www.linkedin.com/company/1441/ Ownership NASDAQ:GOOG Phone +1 (650) 253-0000 ### [TARS](https://www.g2.com/products/tars/reviews) [By TARS](https://www.g2.com/sellers/tars) [ (171)4.6 out of 5 ](https://www.g2.com/products/tars/reviews#reviews "Read TARS Reviews") Product Description Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d **Users:** Owner · **Industries:** Marketing and Advertising, Financial Services · **Market Segment:** 57% Small-Business, 34% Mid-Market ![Raiiv B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raiiv B.") RB It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features[Read review](https://www.g2.com/products/tars/reviews/tars-review-4461819) PD Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class.[Read review](https://www.g2.com/products/tars/reviews/tars-review-4520251) Year Founded 2016 HQ Location Newark, DE Company Website https://www.hellotars.com Twitter @hellotars\_ai LinkedIn® Page https://www.linkedin.com/company/10377263/ ### [Gallabox](https://www.g2.com/products/gallabox/reviews) [By MangoLeap](https://www.g2.com/sellers/mangoleap) [ (169)4.6 out of 5 ](https://www.g2.com/products/gallabox/reviews#reviews "Read Gallabox Reviews") Product Description Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across **Users:** Founder, CEO · **Industries:** Education Management, Apparel & Fashion · **Market Segment:** 73% Small-Business, 21% Mid-Market User SentimentHow are these determined? Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support. Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times. Year Founded 2020 HQ Location Chennai, IN Company Website https://gallabox.com/ Twitter @gallabox LinkedIn® Page https://www.linkedin.com/company/gallabox/ ### [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) [By yellow.ai](https://www.g2.com/sellers/yellow-ai) [ (106)4.4 out of 5 ](https://www.g2.com/products/yellow-ai/reviews#reviews "Read yellow.ai Reviews") Product Description Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto **Users:** Software Engineer · **Industries:** Information Technology and Services, Financial Services · **Market Segment:** 38% Small-Business, 33% Mid-Market ![Ram E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ram E.") RE They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping...[Read review](https://www.g2.com/products/yellow-ai/reviews/yellow-ai-review-7660318) ![Puneet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet Y.") PY The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like...[Read review](https://www.g2.com/products/yellow-ai/reviews/yellow-ai-review-8146226) Year Founded 2016 HQ Location San Mateo, California Company Website https://yellowmessenger.com/ Twitter @yellowdotai LinkedIn® Page https://www.linkedin.com/company/yellowmessenger/about ### [Voiceflow](https://www.g2.com/products/voiceflow/reviews) [By Voiceflow](https://www.g2.com/sellers/voiceflow) [ (111)4.6 out of 5 ](https://www.g2.com/products/voiceflow/reviews#reviews "Read Voiceflow Reviews") Product Description Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, **Users:** Founder, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 15% Mid-Market ![Heidi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi L.") HL I like that Voiceflow significantly reduces the need for users to speak to a human by effectively troubleshooting and providing instant answers,...[Read review](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-11842813) ![Harish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish M.") HM I really appreciate how Voiceflow is both extremely powerful and simple to use. The platform makes it easy to accomplish a wide array of tasks,...[Read review](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-11842934) Year Founded 2019 HQ Location San Francisco, CA Company Website https://www.voiceflow.com/ LinkedIn® Page https://www.linkedin.com/company/voiceflowhq/ ### [UChat](https://www.g2.com/products/uchat/reviews) [By UChat](https://www.g2.com/sellers/uchat) [ (76)4.8 out of 5 ](https://www.g2.com/products/uchat/reviews#reviews "Read UChat Reviews") Product Description UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat). **Users:** Founder · **Industries:** Marketing and Advertising, Education Management · **Market Segment:** 93% Small-Business, 3% Mid-Market AA What I love most about uChat is that it allows me to improve communication efficiency by automating processes and providing quick responses. I also...[Read review](https://www.g2.com/products/uchat/reviews/uchat-review-7829925) ![Rupesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupesh P.") RP User-Friendly Interface, Customizable Chatbots, Integration with Multiple Platforms and Efficient Customer Support - uChat is its customizable...[Read review](https://www.g2.com/products/uchat/reviews/uchat-review-7867501) Year Founded 2020 HQ Location Melbourne, AU Company Website https://www.uchat.com.au Twitter @UChat\_Official LinkedIn® Page https://www.linkedin.com/company/uchatcomau/ ### [WotNot](https://www.g2.com/products/wotnot/reviews) [By WotNot](https://www.g2.com/sellers/wotnot) [ (102)4.6 out of 5 ](https://www.g2.com/products/wotnot/reviews#reviews "Read WotNot Reviews") Product Description WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo **Industries:** Marketing and Advertising, Education Management · **Market Segment:** 65% Small-Business, 29% Mid-Market CA - Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team[Read review](https://www.g2.com/products/wotnot/reviews/wotnot-review-8241242) TR • It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has[Read review](https://www.g2.com/products/wotnot/reviews/wotnot-review-8868203) Year Founded 2018 HQ Location Ahmedabad, Gujarat Company Website https://www.wotnot.io Twitter @wotnot LinkedIn® Page https://www.linkedin.com/company/14537921/ ### [Rep AI](https://www.g2.com/products/rep-ai/reviews) [By Rep AI](https://www.g2.com/sellers/rep-ai) [ (62)4.9 out of 5 ](https://www.g2.com/products/rep-ai/reviews#reviews "Read Rep AI Reviews") Product Description REP AI is a cutting-edge plug-and-play solution specifically designed to enhance customer engagement for e-commerce businesses. This innovative software seamlessly integrates with Shopify, allowing it **Users:** CEO · **Industries:** Retail, Apparel & Fashion · **Market Segment:** 89% Small-Business, 10% Mid-Market MP One of the main reasons I use Rep AI is to reduce the amount of support tickets I receive. Every time Rep AI answers a customer's question, that's...[Read review](https://www.g2.com/products/rep-ai/reviews/rep-ai-review-8746313) ![Sophie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie O.") SO We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a...[Read review](https://www.g2.com/products/rep-ai/reviews/rep-ai-review-9233680) Year Founded 2020 HQ Location United States Company Website https://www.hellorep.ai/ Twitter @TeamRepAI LinkedIn® Page https://www.linkedin.com/company/teamrepai/?viewAsMember=true ### [Rulai](https://www.g2.com/products/rulai/reviews) [By Rulai](https://www.g2.com/sellers/rulai) [ (82)4.6 out of 5 ](https://www.g2.com/products/rulai/reviews#reviews "Read Rulai Reviews") Product Description Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 22% Enterprise ![Manish Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish Kumar S.") MS RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience...[Read review](https://www.g2.com/products/rulai/reviews/rulai-review-4234765) ![Alex G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex G.") AG I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible...[Read review](https://www.g2.com/products/rulai/reviews/rulai-review-4237245) Year Founded 2016 HQ Location Campbell, CA Company Website https://www.rul.ai Twitter @Rulaiinc LinkedIn® Page https://www.linkedin.com/company/rulai-inc/ ### [Leena AI Autonomous Agent](https://www.g2.com/products/leena-ai-autonomous-agent/reviews) [By Leena AI](https://www.g2.com/sellers/leena-ai) [ (151)4.6 out of 5 ](https://www.g2.com/products/leena-ai-autonomous-agent/reviews#reviews "Read Leena AI Autonomous Agent Reviews") Product Description Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce **Users:** Inside sales specialist · **Industries:** Information Technology and Services, Financial Services · **Market Segment:** 70% Enterprise, 24% Mid-Market ![Soumi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi P.") SP The end-to-end support, the flexible tech and the customer-centricity of the team.[Read review](https://www.g2.com/products/leena-ai-autonomous-agent/reviews/leena-ai-autonomous-agent-review-4506464) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER The AI works really well (we have been using it for more than a year now for both HR &IT). It is able to deliver over 68% deflection and save real...[Read review](https://www.g2.com/products/leena-ai-autonomous-agent/reviews/leena-ai-autonomous-agent-review-8324428) Year Founded 2018 HQ Location 132 West, 31st Street, Suite #1006, New York 10001 Company Website https://leena.ai/ Twitter @LeenaAI\_ LinkedIn® Page https://www.linkedin.com/company/13370785/ ### [ViaSay](https://www.g2.com/products/viasay/reviews) [By ViaSay](https://www.g2.com/sellers/viasay) [ (50)4.6 out of 5 ](https://www.g2.com/products/viasay/reviews#reviews "Read ViaSay Reviews") Product Description Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg **Industries:** Airlines/Aviation, Leisure, Travel & Tourism · **Market Segment:** 50% Mid-Market, 34% Enterprise ![Francis H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francis H.") FH How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with...[Read review](https://www.g2.com/products/viasay/reviews/viasay-review-4575381) ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL The ease of use and ability to build with no technical expertise.[Read review](https://www.g2.com/products/viasay/reviews/viasay-review-4736299) Year Founded 2016 HQ Location Paris, Île-de-France Company Website https://www.viasay.io/ Twitter @Mindsay\_ai LinkedIn® Page https://www.linkedin.com/company/10657010/ ### [Chatfuel](https://www.g2.com/products/chatfuel/reviews) [By Chatfuel Ai](https://www.g2.com/sellers/chatfuel-ai) [ (45)4.4 out of 5 ](https://www.g2.com/products/chatfuel/reviews#reviews "Read Chatfuel Reviews") Product Description One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual **Industries:** Marketing and Advertising, Information Technology and Services · **Market Segment:** 84% Small-Business, 13% Mid-Market ![Suresh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suresh M.") SM The way the whole application is designed and developed. It's so user-friendly even a common man can understand.[Read review](https://www.g2.com/products/chatfuel/reviews/chatfuel-review-4732219) ![mini n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mini n.") MN Easy, and l love it. I love the flow and the blocks.[Read review](https://www.g2.com/products/chatfuel/reviews/chatfuel-review-4857519) Year Founded 2015 HQ Location San Francisco, CA Company Website https://chatfuel.com/ai Twitter @chatfuel LinkedIn® Page https://www.linkedin.com/company/10910222/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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