I love the user interface. It's easy to use and easily understandable. You don't need to be an expert to understand this. Can easily understand by simply playing around with it. Review collected by and hosted on G2.com.

It's pretty hard when we go too deep in intents. For example, when I need to edit 5 intents, which are 3 steps inside, it will take a lot of effort to reach the intents and edit them

. Review collected by and hosted on G2.com.

Dialogflow has integrations across messaging & communication platforms that make the testing easy!

It even has a native integration of a Phone Gateway to play without configuring SIP Accounts! Review collected by and hosted on G2.com.

Phone Gateway is limited to USA & Canada Numbers only, making it hard to connect to other VoIP / SIP Providers than Twilio. If Twilio didn't support your country, it's cumbersome for citizen developers to connect to a VoIP Provider. Review collected by and hosted on G2.com.

Context makes life so much easier for developers as its handled by Dialogflow and need not be explicitly maintained at the backend code. Review collected by and hosted on G2.com.

Limited APIs to work with. For example, there is no API to update Intents rather it has to replaced every time an update is required. Review collected by and hosted on G2.com.

I love how google Dialogflow provides easily implementable integrations with other platforms. It also helps to cut down on server maintenance for homebrewed solutions. Review collected by and hosted on G2.com.

Having back and forth conversations between the agent and the user can be challenging to make natural. Review collected by and hosted on G2.com.

Best intent matching and fastest throughput, and they have an easy way to slap an agent onto a website with a rich custom web chat UI like Botcopy. Review collected by and hosted on G2.com.

Once the bot in Google Dialogflow ES gets very big, you have to know what you're doing with input and output contexts, the learning curve is more complex, but the result, in the end, is more natural and fluid. Review collected by and hosted on G2.com.

The reliability of Google can support the training of chat-bots for multiple languages. Easy programing, good support and learning channels. User experience keeps improving with the regular updates. Someone at the intermediate level can also deliver good results. Review collected by and hosted on G2.com.

Zero hate towards the dialoge flow. Performs all my jobs as per requirements. Review collected by and hosted on G2.com.

Google cloud Dialogflow is a comfortable user interface, simpler to code, has Multi-language support. You can create your chat box in very little time, a complete bliss for beginners. Higly recomended. Review collected by and hosted on G2.com.

Nothing to dislike as it serves all the needs, and it gets better with the updates. Review collected by and hosted on G2.com.

Allows to make conversation in multilingual.

Best user interface.

A best training module. Review collected by and hosted on G2.com.

Able to only process the sentences but can't able to understand.

If not designed in right ways it can make blunders.

Somewhat costly. Review collected by and hosted on G2.com.

The one thing that I liked the best about dialogflow is its ability to create intuitive chatbots without having to write codes. It's inherit capability to train the agent based on Machine Learning algo is simply mind blowing. To top it all the FAQ based agents are simply icing on the cake. Review collected by and hosted on G2.com.

It get's a little overwhelming when it comes to creating a google assistant using the chatbot. Hence, a simple approach may be helpful. Review collected by and hosted on G2.com.

Dialogflow allows you to create a Chabot in just minutes, and then integrate it into a large number of platforms such as WEB, Facebook, Telegram, Whatsapp, etc. Review collected by and hosted on G2.com.

It takes a little more help, need read, and test the examples to understand dialogflow Review collected by and hosted on G2.com.