Leonardo M.
LM
Leonardo M.
CTO
Small-Business (50 or fewer emp.)
"Functional, but Usability Needs to Improve"
4/5
What do you like best about Admin?

I find the audit functionality extremely useful as it allows me to track when a user interacted and what changes were made to the settings. I also value the use of Admin for security, providing reinforcement for security standards, MFA, and password policies. The initial setup was simple thanks to the consultancy's assistance, which made maintenance easier. Furthermore, Admin is considered essential due to its integration with the Google product suite. Review collected by and hosted on G2.com.

What do you dislike about Admin?

I think the usability of the Admin is very poor. Despite the efforts of both AWS and Google, they still haven't managed to offer a user experience that compares to the simplicity of other interfaces on the market. Review collected by and hosted on G2.com.

Gene B.
GB
Gene B.
Director
Small-Business (50 or fewer emp.)
"Streamlined User Management with Minimal Support Needs"
4/5
What do you like best about Admin?

I really appreciate how Google Admin is considerably easier to use than other admin tools I've tried, such as cPanel. The straightforward setup process meant it got going quickly, which was a significant advantage. I value being able to manage my organization's email addresses and subscriptions without needing to contact the help desk, saving both time and resources. The ability to quickly provision and deprovision users, along with customizing email addresses and managing subscription levels for Google Business, is extremely useful. Additionally, integrating Admin with various Google Workspace tools enhances automation within my company. Review collected by and hosted on G2.com.

What do you dislike about Admin?

I find the help sections in Admin to be very lengthy and hard to navigate. Google Admin could enhance my experience by providing more organized and accessible guidance. Additionally, I would like to have the ability to chat with a support assistant directly, which would significantly improve my ability to resolve issues quickly and effectively. Review collected by and hosted on G2.com.

Mariusz S.
MS
Mariusz S.
IT Admin
Small-Business (50 or fewer emp.)
"Intuitive interface for work"
4/5
What do you like best about Admin?

Google Admin provides a very clean and intuitive interface for managing users, groups, and devices across an organization. It integrates seamlessly with Google Workspace services, making administration simple and efficient. I especially appreciate the detailed audit logs, easy user management, and security configuration options such as 2‑Step Verification enforcement and access control policies. Review collected by and hosted on G2.com.

What do you dislike about Admin?

Some advanced settings are hidden behind multiple menus, making them harder to locate for new admins. Reporting and analytics could also be more flexible — exporting data sometimes requires extra steps or external tools. In addition, certain policy updates take time to propagate across all users, which can slow down troubleshooting in larger environments. Review collected by and hosted on G2.com.

Francisco C.
FC
Francisco C.
Founder
Small-Business (50 or fewer emp.)
"Efficient and Easy to Use, Despite Initial Learning Curve"
5/5
What do you like best about Admin?

I appreciate that Google Admin is easy to use, especially within the Workspace environment. It allows me to manage not only Gmail accounts but also Drive and the whole suite cohesively. The ability to create and manage accounts and domains easily, and to connect them in a hierarchy, is incredibly useful, particularly given my need to manage multiple domains and users. Admin has significantly reduced the time spent on account management compared to previous solutions, which was a major timesaver. Overall, the comprehensive suite is so useful for me. Review collected by and hosted on G2.com.

What do you dislike about Admin?

I encountered initial challenges with the learning curve when setting up the Admin, particularly around understanding DNS and APIs to connect our domains. The initial concept and workflow were difficult to grasp compared to other administrative consoles I've used previously. The process required learning specific technical concepts, which created some gaps at the beginning. Review collected by and hosted on G2.com.

Rui R.
RR
Rui R.
CSO
Small-Business (50 or fewer emp.)
"Simple way to manage users and access in one place"
5/5
What do you like best about Admin?

What I like the most about Google Admin is how everything is centralized. I can manage emails, permissions, and security settings for all users from one dashboard. It make it easier to control access and keep everything organized without needing extra tools. Review collected by and hosted on G2.com.

What do you dislike about Admin?

Some settings are not very intuitive to find, especially for new admins. The layout could be clearer, and sometimes changes take a bit to apply. But once you get used to it, it works fine. Review collected by and hosted on G2.com.

Divya C.
DC
Divya C.
Executive
Mid-Market (51-1000 emp.)
"Centralized Management Made Easy, But Advanced Settings Can Be Hard to Find"
5/5
What do you like best about Admin?

What I like best about Google Admin is how easy it is to manage everything from one centralized dashboard. The ease of implementation made setup quick and smooth, and the ease of integration with other Google Workspace tools is seamless — everything works together effortlessly. I also appreciate the reliable customer support, which is responsive and helpful when needed. Since we use it daily, the frequency of use feels natural because it’s simple, efficient, and fits perfectly into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Admin?

Some settings are buried deep within multiple menus, making it hard to locate specific configuration options. The interface could be more intuitive for advanced features, and documentation sometimes lacks clarity for complex setups. Review collected by and hosted on G2.com.

RC
Rhys C.
Head of Finance
Small-Business (50 or fewer emp.)
"Pretty easy to use for a non-technical person"
4/5
What do you like best about Admin?

It's self-explanatory. I am able to navigate and update without huge technical knowledge.

The menus are easy to navigate and it provides good insights into usage.

Billing is clear and I like the alerts function (so you can see if there are potential security issues).

There are lots of features! Review collected by and hosted on G2.com.

What do you dislike about Admin?

The dashboard is pretty busy, but then there are a lot of things to keep on top of, so it makes sense. Review collected by and hosted on G2.com.

Rinu L.
RL
Rinu L.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Centralized Control Makes Administration Effortless"
5/5
What do you like best about Admin?

It provide centralized control; being able to manage users, permissions, security settings, and services from one place makes administration efficient and helps keep everything organized, secure, and easy to maintain Review collected by and hosted on G2.com.

What do you dislike about Admin?

Some settings are difficult to locate

Too many steps for advanced configuration Review collected by and hosted on G2.com.

Rubén G.
RG
Rubén G.
Head of Software Development
Small-Business (50 or fewer emp.)
"Account management without extra costs, but with room for improvement"
2.5/5
What do you like best about Admin?

It gives me the option to add aliases and groups using my own account at no additional cost, which makes it easier to have test accounts and manage clients without incurring extra expenses. Review collected by and hosted on G2.com.

What do you dislike about Admin?

Configuring security policies to enable access from mobile devices is complicated and unintuitive, especially when trying to use it from an iPhone or any Apple mobile. Review collected by and hosted on G2.com.

Suzanna T.
ST
Suzanna T.
Manager Human Resource - Generalist
Mid-Market (51-1000 emp.)
"Admin Tools: Comprehensive Control with Exceptional Security"
5/5
What do you like best about Admin?

I have been using Google Admin for last 14 years, and it has been excellent. I love its control features, such as the ability to delete IDs and reset passwords. The super admin feature is fantastic, allowing me to manage access levels effortlessly. The strong security, including two-factor authentication, is a standout aspect. As an HR professional, Admin's ability to wipe mobile email data in case of security concerns. Its integration with tools Outlook enhances its usability. Overall, it's incredibly useful for daily activities and makes my job easier. Review collected by and hosted on G2.com.

What do you dislike about Admin?

There is nothing that I found yet Review collected by and hosted on G2.com.