CA
Christina A.
Director of HR
Small-Business (50 or fewer emp.)
"All the Best Gift Ideas in One Place"
5/5
What do you like best about Goody?

The best gifts all in once place. I can see things i would never have thought of and then give thoughtful gifts. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Would be nice to have sales on the items when the brand offers specials. Review collected by and hosted on G2.com.

Ellen O.
EO
Ellen O.
"User-Friendly Gifting Platform"
5/5
What do you like best about Goody?

I have found Goody to be incredibly beneficial for our company, particularly for holiday gifting to our clients. The platform is exceptionally easy to use, which is a must for us as we handle bulk sends with gifts of different tiers to clients and prospects. I love the wide selection of gifts available on Goody, ensuring we can always find something suitable for everyone. It has certainly facilitated an increase in gift redemptions and retention rate, which has had a positive impact on our business operations and strengthened relationships with both existing and prospective clients. The customer success representative was a crucial part of our seamless setup, helping us choose a plan that aligned perfectly with our goals. Using Excel for easy bulk uploads of contact information streamlines our process, and the platform's requirement for only emails instead of full addresses is a huge time-saver. The custom card feature is especially valuable as it allows us to maintain our brand voice. We already plan to continue using Goody in the future because it continues to meet our gifting needs year after year. Review collected by and hosted on G2.com.

What do you dislike about Goody?

I think it would be great if custom cards could be a free feature. Review collected by and hosted on G2.com.

AM
Ann M.
HRBP Manager
Enterprise (> 1000 emp.)
"Easy Gifting, Great Features—Very Minor Support Hiccups"
5/5
What do you like best about Goody?

It is very easy to use and simple to send gifts. Our implementation for our account has gone well and have had some direct support in learning a few features available now that we upgraded to an enterprise account. We use for some monthly programs and will be using for annual company-wide gifting as well and it will cut our admin time down significantly from our prior vendor while increasing our selection. Review collected by and hosted on G2.com.

What do you dislike about Goody?

A few times the communication/service with the contacts at company have been challenging or not as thorough as desired, but all recoverable. Also, a few things on platform are not formatted as well or functionality could be improved, but each time I have shared feedback the current support person is very responsive to either get something fixed or to share an opportunity for improvement with their team. Overall great experience with platform and very nice folks we work with. I am so glad we switched. Review collected by and hosted on G2.com.

Ian P.
IP
Ian P.
Software Engineer
Mid-Market (51-1000 emp.)
"Goody’s Got Great Gifts"
5/5
What do you like best about Goody?

Goody totally nails it with their gift selection—they’ve got this knack for curating really solid, thoughtful gifts that our team loves. Sending out rewards to my crew is a breeze. As a developer, I’m also geeking out over their API—it’s super easy to plug into our internal tools, which saves me time and amps up our team-building game without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Goody’s gift choices are awesome for our team, but the unclear pricing can be a bit of a bummer since you need a demo to sort out costs.Goody’s Got Great Gifts Review collected by and hosted on G2.com.

LT
Lori T.
Small-Business (50 or fewer emp.)
"Saves Time on Gifting, But Can Be Pricey"
5/5
What do you like best about Goody?

I like that I can send something to someone and they can choose what they want. This means I don't have to overthink it, and they can get something that they like every time. I like the lighthearted feel and the fun selection of gifts. It saves me time on buying gifts because I can rely on Goody, and the initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Goody?

It seems like there are some built-in fees that if I went direct to a supplier, I might be able to save money. Sometimes it's above my budget. Review collected by and hosted on G2.com.

KR
Karen R.
Design Manager
Enterprise (> 1000 emp.)
"Goody Made Personalized Team Gifting Easy on a Modest Budget"
5/5
What do you like best about Goody?

I am so grateful a service like Goody exists! I needed a quick way to deliver personalized gifts to my team who is dispersed all over the country all while maintaining a modest budget. Goody checked all the boxes!! Review collected by and hosted on G2.com.

What do you dislike about Goody?

I could not find any information about how long it would take each gift to arrive once selected by my employees, but that is not a huge downside since I planned out the timing well enough. Review collected by and hosted on G2.com.

Priyanka J.
PJ
Priyanka J.
"Effortlessly Manage Gifting and Relationships"
4/5
What do you like best about Goody?

I like the setup of Goody and how convenient it is to use. They have captured the best things you need in your day-to-day life to maintain relationships, and the gift ideas are really healthy. It's great that they try to provide the best gifts available. With these aspects, Goody feels like my partner in maintaining relationships with my relatives, employees, and customers. It's so easy to manage customer relationships with Goody. The initial setup was pretty quick and hands-on for me. Review collected by and hosted on G2.com.

What do you dislike about Goody?

I would love Goody to add wellness for children physical and mental health Review collected by and hosted on G2.com.

MC
Madeline C.
Account Manager
Small-Business (50 or fewer emp.)
"Gift Giving Made Easy for Everyone!"
5/5
What do you like best about Goody?

I've used Goody both professionally and personally with ease. The process is so seamless, I've never needed to use Customer Support. Most notably, the gift selection is unmatched (especially compared to similar platforms), but my favorite feature is how easy it is for the recipient to swap out another item of their choosing if needed. Love to see all the new gift giving ideas across different price points being added and especially love to see Goody highlighting brands with a purpose in this capacity. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Sadly, our company tried a different platform for Holiday Gift Giving last year and the main incentive to do so, was price point. Only downside I see is that there could be more incentives or breaks for small businesses. Review collected by and hosted on G2.com.

Paula M.
PM
Paula M.
Strategic Development Director
"Versatile and Thoughtful Gifting Solution"
5/5
What do you like best about Goody?

I love using Goody for sending little gifts to my team. Sometimes it's hard to know what others prefer, so I love that I can choose an amount for a gift certificate and let them pick what they want. It's also nice for them to get something they like or save it for another time if there's anything left over. I like the thoughtful touch it adds, especially when I'm not sure what to give. I appreciate that the UI UX of Goody is really well designed and easy to navigate, whether you're new to the platform or have used it for a while. It's great to see more AI tools being introduced; they help fill in the gaps, removing bias and suggesting really great gifts. The tailoring and personalization of the suggestions based on simple knowledge about someone, such as if they have a dog, is something I find really valuable. The initial setup was easy and straightforward, with no complaints, which makes it even better to use. Review collected by and hosted on G2.com.

What do you dislike about Goody?

I think just more options. I think that there's a good mix between, you know, cross gender different gender roles. You know, of what people would like. I think maybe for thinking about something that would include, like, a size. So say before buying pajamas for somebody, you know, a bit of a guideline would be helpful to understand. Because I think sometimes it's nice to send some things that involve a size, but it's always a little bit tricky because you don't wanna guess for somebody. So I guess understanding how to best send something that does involve a size, which can be a little bit sensitive, would be something I look to see enhanced. Review collected by and hosted on G2.com.

BJ
Brittany J.
Marketing and Events Manager
Enterprise (> 1000 emp.)
"Goody makes all gifting types seamless and fun"
5/5
What do you like best about Goody?

My organization has been using Goody for over two years. We use Goody for employee engagement, client gifting, and conference engagement. Whether we need a holiday gifting portal, an on-demand branded item, or a specific gift tailored to an individual, Goody consistently offers a solution. Setting up the recipient experience is straightforward and user-friendly. While our designated support person and the Goody chat team online are both excellent resources when we need assistance, we often find that we can manage most tasks independently.

We truly enjoy using Goody to create memorable experiences for our recipients and are excited to see what new features the platform will introduce in the future. Review collected by and hosted on G2.com.

What do you dislike about Goody?

There are really no dislikes about Goody. The only improvement would be on the admin side to be able to manage Custom Stores a bit easier without Customer Support. Review collected by and hosted on G2.com.