Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Allows us to coach more effectively"
5/5
What do you like best about goodmeetings?

We very much like the incognito coach and keyword hits and misses feature. Sales managers can join in any meeting in incognito mode, and let managers assist new reps in real-time during calls. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

There is nothing critical to dislike. We like the overall services Review collected by and hosted on G2.com.

Surbhi T.
ST
Surbhi T.
Human Resources Assistant
Mid-Market (51-1000 emp.)
"A must-have for your sales teams"
4.5/5
What do you like best about goodmeetings?

Sales calls are now the most productive than ever. We can automate certain tasks like asking questions, pushing data to CRM, highlighting key moments, etc. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Transcription quality is better than the rest but still not a 100% Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Make a smart playlist of video sales calls"
4.5/5
What do you like best about goodmeetings?

Goodmeetings makes sales calls super easy and seamless. It is like watching a playlist of the good and the not so good sales calls of the day. All sales calls can be easily recorded and made available in one place. This coupled with smart filters is a game-changer for us. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Goodmeetings can improve their auto transcription quality. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Accessing meetings insights was never this easy"
5/5
What do you like best about goodmeetings?

The meetings library feature is a very convenient way to review and access meetings. Any team member can review the meeting and search within transcripts. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Nothing specific to comment on. We are good so far. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Video PD Review"
3/5
What do you like best about goodmeetings?

The questionnaire widget really helps us streamline our inspection process and ensure that quality is maintained. Apart from that the team provides very good support and is eager to resolve any issues Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

One needs to have a good internet connection for proper audio video streaming Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Lets us review and analyze meetings super easily"
4.5/5
What do you like best about goodmeetings?

We currently work with a lean team and needed a tool that is easy to use, is affordable and allows us to review meetings easily. We love the meetings library feature. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Nothing in particular, but we would love to see more collaboration tools Review collected by and hosted on G2.com.

Sunil P.
SP
Sunil P.
Sales Account Executive
Small-Business (50 or fewer emp.)
"Great platform for remote selling, I highly recommend for the sales teams."
4/5
What do you like best about goodmeetings?

1) Their video quality is the best in the industry, and I should say Good meetings >>> Zoom video quality.

2) Notes taker option and save them to the meeting library.

3) You can see the participant's live attentiveness score, and it's a helpful nudge for us to engage with them.

4) Managers can join as a coach in any live meetings to help the AEs. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

1) Integration is not available at the moment.

2) Can improve UI.

3) No personal meeting id is available, so the meeting URL is too long.

I heard from the team that they are already working on the above feedback and should see updates in the coming days. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great tool for customer obsessed orgs"
5/5
What do you like best about goodmeetings?

Goodmeetings is a promising video meeting intelligence tool. It allows orgs to understand reasons for outcome metrics (like conversions, retention) by enabling teams to work backwards by measuring inputs (meeting performance).

Love the AI-powered customer analytics which provides insights on customer behavior to help product and customer success teams to understand customers better, and also flag risks.

It’s a great tool for coaching and training as well. The meetings library with all meeting metadata, and the Coach feature helps onboard new resources faster. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

No major complaints. The product is evolving and the UI/UX is improving with every release. However, there can be refinements to design in terms of helpful tool-tips and walkthroughs to guide users through the many features and analytics options available, particularly first time users. The team is aware of this feedback and seeem to have prioritized release and fixes by next quarter. Looking forward to see how the self-help improvements pan out. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helps me keep a track of my important points"
5/5
What do you like best about goodmeetings?

I like the meetings library interface. I can review my meetings and highlight points quickly. Filters are handy for jumping to relevant reviews. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

UI/UX can be improved, and I would love more integrations. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great software to hone your pitch"
4.5/5
What do you like best about goodmeetings?

The hits and misses feature is great because you want to make sure that you tell prospects all your strengths while keeping their cross-questions to the minimum Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

You can only add slack notifications only show the hits and not the misses! This is a problem when you are trying to iterate your pitch Review collected by and hosted on G2.com.