The live calls dashboard shows me all the calls that are in progress in my team and allows me to barge in by clicking a button . The coach mode is great to listen in incognito mode Review collected by and hosted on G2.com.

The built in widgets are not very polished. also they are yet open up the ecosystem for custom widget development. The UI has improved by there are still some bugs that need to be ironed out . Review collected by and hosted on G2.com.

The video and audio quality is consistent, stable, and overall great. One great tool they have developed is the option to screen share a specific presentation without exposing the whole desktop. These details make the screen share experience much more professional than Zoom and Teams. Digital notes taken during the demos are also very helpful in preparing quick summaries and sharing them with the clients. Great product & customer support in case of any feedback or questions. Review collected by and hosted on G2.com.

The accuracy of speech-to-text translation in transcripts can be improved further, specifically in conversations with customers from non-native English-speaking countries. Review collected by and hosted on G2.com.

The platform is easy to use and provides insights after every meeting. The rep can highlight moments within the call itself. Review collected by and hosted on G2.com.

I would love to see improvements in the UI/UX part. Currently, we get a poor network notification for any participant who has low internet speed. This is distracting at times. Review collected by and hosted on G2.com.

Discovery is a crucial aspect of our entire sales process. We fed our list of questions into the Q/A widget. Now reps can record answers within the meeting itself and can double check that they have covered all the bases Review collected by and hosted on G2.com.

The Q/A widget presently has push functionality i.e, we can push answers to the CRM but doesn't support the pull function. Review collected by and hosted on G2.com.

There is no need for an app. We love the fact that it is 100 percent browser-based. No app downloads, no glitches. Along with this, the call analytics that we get after each meeting is amazing. Review collected by and hosted on G2.com.

Nothing to dislike but we do wish to see better performance over mobile. Review collected by and hosted on G2.com.

Integration with zoom

Automated transcripts

Ability to analyze specific parts of a call separately

Common workspace for all team calls Review collected by and hosted on G2.com.

Integrations with other meeting apps would be helpful Review collected by and hosted on G2.com.

I love how easy it is to use and how easily it surfaces insights. The killer feature is the live feedback about how engaged the prospect is. It is such a powerful insight to have. Review collected by and hosted on G2.com.

The one thing I would want in the future is integration with more CRMs or Zapier. We use Monday.com, and it would be awesome to have the meeting notes and insights added to deals directly into the crm. Review collected by and hosted on G2.com.

The platform is easy to use and provides real-time nudges based on customer interaction data. The team can highlight important moments during the call and revisit them later to decide on the next steps. Review collected by and hosted on G2.com.

There is nothing to be disliked but we would love to see integrations with more CRMs in the future. It will offer much more flexibility. Review collected by and hosted on G2.com.

Training and onboarding new recruits is seamless on Goodmeetings. To guide them in their initial customer interactions, senior staff members join in as coaches in the incognito mode and provide inputs during the calls via chat. This kind of shadowing adds to the depth of training programs and speeds up the process of making recruits market-ready. Review collected by and hosted on G2.com.

There is nothing per se to dislike about the platform. However, one thing they could experiment with is to make some of the panels collapsible / floating so as to maximize the area for the actual screen. Review collected by and hosted on G2.com.

We love the overall platform. The in-built apps help us take notes, ask questions and push information collected directly to the CRM. The docshare feature is also great as it will eliminate confusion for sales reps. The meetings library feature is helpful, especially when reviewing calls. Review collected by and hosted on G2.com.

We sometimes get spurious 'poor network' notification that really breaks the sales rep’s focus. Review collected by and hosted on G2.com.