KT

Karan T.

Co-Founder

Mid-Market (51-1000 emp.)

5/31/2022

"Extracts vital data out of video sales calls"

4.5/5

What do you like best about goodmeetings?

Before using Goodmeetings, it seemed as if we were doing sales calls in the dark. Ever since we started using the platform, we can analyse each call, and the platform empowers us with vital analytics. Earlier, there was no way to ascertain if our sales reps missed speaking something important during the demo, but now we can. The call analytics feature also helps us configure and highlight essential keywords during the call. This is quite valuable in identifying customer sentiments, pain points, and right follow up areas. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

We thoroughly compared and evaluated all the tools available in the market before investing in the Goodmeetings platform. There seems nothing critical to dislike, but we are also hopeful that analytics will get more advanced once it is deeply integrated with our CRM. Review collected by and hosted on G2.com.

What problems is goodmeetings solving and how is that benefiting you?

We have been doing remote sales even before the pandemic began. However, with the onset of the pandemic, the volume of sales calls especially on video increased exponentially. Further, besides remote sales, even sales coaching turned remote. We realised that with the remote arrangement it was getting difficult for sales managers to coach sales reps and identify what crucial points they were missing during the demo. Goodmeetings call analytics helped eliminate that issue as it gives you a report of all the hits and misses. Review collected by and hosted on G2.com.

AF

Aakriti f.

Influencer Onboarding Manager

Small-Business (50 or fewer emp.)

5/30/2022

"Lets you adhere to the ideal sales call template"

5/5

What do you like best about goodmeetings?

Creating a standardized sales call-template and making sure everyone follows it is a more tedious task than remote sales. Goodmeetings allows adhering to the template easily. I and the team can monitor where we spent enough time and where we fell short. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

The meetings library is a great feature, however, it will be really great to have a filtering mechanism wherein we can filter calls if they get too many. Review collected by and hosted on G2.com.

Recommendations to others considering goodmeetings:

Yes, I would recommend this product to teams that sell remotely or instances where follow-ups happen over video calls. Review collected by and hosted on G2.com.

What problems is goodmeetings solving and how is that benefiting you?

Earlier, we had no data to help us identify the areas wherein we could improve. Now we know.

We can learn the segments wherein we spent too much time or if we did it in a haste, and if we were inefficient.

I, as a team leader, can make sure all vital concepts are explained well. For example, we make sure that we outline our pricing models and the various subscription categories.

All I need to do is just configure similar keywords across calls, and I will get a keyword occurrence report after each meeting. Review collected by and hosted on G2.com.

PG

Parishmita G.

Principal User Experience Designer

Small-Business (50 or fewer emp.)

11/13/2022

"Provides us the much-needed sales call data."

5/5

What do you like best about goodmeetings?

It is a great platform to get hold of sales meeting insights. It is a practice here internally to review all sales meetings and highlight specific moments within the call. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Currently, we highlight when we review the meeting, it will be helpful if we are able to do so in real time during calls. Review collected by and hosted on G2.com.

JG

Jayasree G.

Product Manager

Small-Business (50 or fewer emp.)

11/13/2022

"The most effective way to capture Zoom meetings"

5/5

What do you like best about goodmeetings?

The Goodmeetings Notetaker easily integrates with my Google calendar. All meetings are now captured, and we can view them in the meetings library. We can review, comment and search within transcripts. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Not much. I would like to see more integrations in the future. Review collected by and hosted on G2.com.

What problems is goodmeetings solving and how is that benefiting you?

Recording Zoom meetings was a hassle earlier because we had to create special recording repositories and maintain those. Goodmeetings has changed that, and not to forget the collaboration features it provides. I can also highlight important parts for my marketing and sales enablement teams, and they can refer to those parts to create relevant support collateral. Review collected by and hosted on G2.com.

BC

Bharti C.

ICR

Small-Business (50 or fewer emp.)

8/2/2022

"It’s like having a Youtube for meeting recordings!"

5/5

What do you like best about goodmeetings?

With Goodmeetings, we can analyze all sales calls easily. The call analytics feature helps us know where sales reps missed. Further, every meeting is auto transcribed and recorded automatically. We can search within transcripts if we want to refer to any particular point within the meeting. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

At times we need to fast forward the meeting recording by 2x or 3X speed. It is currently missing. Such a feature will be helpful. also, there is Contraint of network issues while there is a poor network Video got blurr or froze and also faces issues related to audio. Review collected by and hosted on G2.com.

What problems is goodmeetings solving and how is that benefiting you?

Meeting recordings are available in a short span of time and in an intuitive Youtube format. The meetings library provides a playlist of videos. Sales managers can filter sales calls via SDR names and review calls easily. Also helped with more clarity and understanding of the User Interface during one discussion or conference meetings. Review collected by and hosted on G2.com.

PM

Prahllad M.

Founder

Small-Business (50 or fewer emp.)

5/31/2022

"Qualify inbound leads like never before"

4.5/5

What do you like best about goodmeetings?

Lead qualification is vital for sales success. The Q/A feature allows us to configure questions across sales calls and lets us ask questions during the first interaction or customer discovery call itself. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

Q/A is a push integration, but we would also love the pull integration. It will allow us to directly call out the answers during higher-level calls. The good part is it is already in pipeline for the upcoming quarter(s). Review collected by and hosted on G2.com.

What problems is goodmeetings solving and how is that benefiting you?

Q/A feature lets us do lead qualification during the call itself. We get a lot of demo requests through our website. So hence lead qualification happens during the call itself. This also allows us to measure the quality of the lead and allocate it to suitable sales reps accordingly.

Further, the Q/A feature supports push integration with the CRM, therefore there is no need to maintain extra records in the CRM. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/16/2022

"A must-have tool if you want overall visibility of your meetings"

5/5

What do you like best about goodmeetings?

The Goodmeetings platform enables us to get an overall visibility of our sales processes. It facilitates learning across the organization. The Notetaker joins in all our Zoom meetings, and we can highlight the important parts of the call. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

We love the highlight feature, but it can happen only when reviewing calls and not in real-time during the call. Review collected by and hosted on G2.com.

AC

Avinash C.

Manager

Small-Business (50 or fewer emp.)

8/17/2022

"Great Transcription quality and language support"

4.5/5

What do you like best about goodmeetings?

We are able to obtain transcripts for non english speaking meetings with a high degree of accuracy. The transcription processing is relatively accurate for non english languages. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

They only support 1 language at a time. This is a problem because we are trying to get early adopters from all across the globe and it is not possible for us to manually select a language before each call Review collected by and hosted on G2.com.

PS

Priya S.

Product Designer

Small-Business (50 or fewer emp.)

11/14/2022

"Makes onboarding new sales hires a breeze"

5/5

What do you like best about goodmeetings?

Hiring and training new sales hires often takes a lot of time. The training program needed structure and direction. The platform allows us to do that effectively. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

There is nill to dislike so far. but there should be some kind of structure and direction to make is better. Review collected by and hosted on G2.com.

UM

Verified User in Media Production

Small-Business (50 or fewer emp.)

11/18/2022

"Record, track and take action"

5/5

What do you like best about goodmeetings?

We can record our meetings without hassles. No need to record meetings separately. Call analytics helps us understand what we need to work on while talking to our customers. The platform is used by multiple teams and not just sales. Review collected by and hosted on G2.com.

What do you dislike about goodmeetings?

No downsides however at times we face issues in joining meetings when there is a low network. Review collected by and hosted on G2.com.