Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Small-Business (50 or fewer emp.)
"Used only a short time"
4.5/5
What do you like best about GoodHire (a Checkr company)?

The ease of entering information for each cnadidate Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

First couple of times, I entered Last name in Middle name field, and vice versa. Maybe the name fields sould be stacked one after the other. Had to open another transaction Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Rudimentary, poor service"
0.5/5
What do you like best about GoodHire (a Checkr company)?

Easy to read dashboard. Can add services pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Poor service, rudimentary system. Have to go through a help desk, never get exactly what you ask for. It locks out anyone you've run a check on, so running repeated tests is impossible without calling (think random drug tests). Slow reposne, no way to customize email templates for various secondary tests (again, think random vs new hire). And no clinic partnerships for DOT post accident. Review collected by and hosted on G2.com.

Response from Sara Korolevich of GoodHire (a Checkr company)

Thank you for sharing your feedback. I'm sorry you were not 100% satisfied with your experience using GoodHire. I’d love to speak with you directly to better understand your concerns and find out how we can provide a better experience. If you’re open to it, please email me at marketing@goodhire.com.

Dean F.
DF
Dean F.
Chief Solutions Officer
Mid-Market (51-1000 emp.)
"Easy to use, powerful, flexible background check tool."
5/5
What do you like best about GoodHire (a Checkr company)?

The UX is excellent, and the interface makes it very easy to order and procure background checks. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

There are no real downsides, although it is frustrating to have to sign off on the same attestations every time I log into the system. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Would recommend Goodhire"
4.5/5
What do you like best about GoodHire (a Checkr company)?

Good hire is helpful for easily completing employment background and credit checks. I like it best because of its ease of use and user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

There is no place to easily see all background checks that have been completed under your account. Also, it would be nice if we could also do social media screens because we currently have to do that separately. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great Prices and Customer Service"
5/5
What do you like best about GoodHire (a Checkr company)?

Most reports come back to us within a business day or so! We were waiting at times weeks for some reports with our previous service. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Some counties take longer than others, but that is not goodhire's fault. I'm hoping more counties continue to digitize their information to make the process faster! Review collected by and hosted on G2.com.

EC
Elvia C.
HR Analyst
Enterprise (> 1000 emp.)
"We love Goodhire's Customer Support"
5/5
What do you like best about GoodHire (a Checkr company)?

I love the chat feature. Always very helpful. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

The turn around time from 3rd party labs. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"GoodHire is Good"
4/5
What do you like best about GoodHire (a Checkr company)?

GoodHire directly integrates with our Applicant Tracking System. It was the only option with a direct integration which made it an easy choice for us. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

We had a billing issue early on with GoodHire. It's since been resolved and have not had any further issues. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about GoodHire (a Checkr company)?

The ease of giving the applicant control over his/her information, and the speed that the background comes back. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

If I had to say anything, it can be confusing to get back to the resend email page when an applicant does not respond. Review collected by and hosted on G2.com.

CG
Chris G.
"GoodHire"
4.5/5
Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"I Like GoodHire"
4/5
What do you like best about GoodHire (a Checkr company)?

GoodHire's rapid response in providing national background reports makes it possible for me and my company to provide better turn-around and service with our customers. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Up-charges for MVR. I am paying $14.95 to initiate the process. Then I have to pay additionally for the report to be pulled from the state database. This on top of paying for the basic background search gets expensive for a company the size of mine. In order to maximize our dollar, I have recently started pulling the MVR directly from the State of Michigan for $11.00. Many times, I can avoid the background check expense on a candidate if their MVR disqualifies them from employment with us. Review collected by and hosted on G2.com.