I like the quick responses from Goodhire customer service. The agents are often on call and are quick to provide assistance when necessary. This easily makes them better than most. Review collected by and hosted on G2.com.

I would prefer that it be easier to get or find an email on the Goodhire website for assistance that the chat agents are not able to help with. However, the chat agents are good at providing them, it would just be easier if we didn't have to go that extra step. Review collected by and hosted on G2.com.

GoodHire has made it easy to order custom background checks for our small company. I trust the results and appreciate the top-notch customer service. Compared to other background check services I have used, GoodHire is by far the best! Review collected by and hosted on G2.com.

I do wish it was easier to upload supporting documentation to a search. Sometimes that part can be a bit of a time suck when all I need to do is add outside verification. Review collected by and hosted on G2.com.

What I like best about GoodHire it is very convenient and easy to use. Whenever a new employee starts at our company, ordering the background checks is fast and easy. I have also spoken with their customer service and they have always been quick and helpful. Also, being able to set up monthly ongoing alerts on all of our employees is a great feature and inexpensive. Review collected by and hosted on G2.com.

There has not been anything I have disliked so far. It is a great thing to use. Review collected by and hosted on G2.com.

The dashboard is very user-friendly, it is easy to see the progress for each candidate. I also like how the program contacts candidates if there is an issue. It is easy to add candidates. Review collected by and hosted on G2.com.

I dislike how my candidates sometimes have to drive very far for drug screens, even if there are labs close to them. They have to contact us and complain about to know that it is too far and for us to request a third party vendor. Review collected by and hosted on G2.com.

Their customer service is very helpful, whether that is via email, phone call and chat box. We use gmail that is connected to the GoodHire account, we receive results within minutes. Review collected by and hosted on G2.com.

There hasn't been any issues with Goodhire so far. They are quick to resolve any issues that may come up with the background itself, but the program has been great so far. Review collected by and hosted on G2.com.

GH has great resources available on their site. Their customer service is always quick, which is important to me when my schedule is so busy. The site is user friendly. Review collected by and hosted on G2.com.

I have no negative comments regarding GoodHire per say but I do wish there were more locations available for our new hires. Some folks that live futher out have had to travel a large distance to get testing done. Review collected by and hosted on G2.com.

Everything is in the main page of the screen. Very accessible to view background checks for any alerts. Quick response rate when I need help finding a certain individual. Review collected by and hosted on G2.com.

As of right now, there isn't anything that I do not dislike about it except when typing in a name on the search bar. It already starts to populate the name without being finished. Review collected by and hosted on G2.com.

I like how efficient and easy the software is, the updates via email on the status are fantastic, and I appreciate how fast the turn around time is for the background checks. Review collected by and hosted on G2.com.

I wish it easier to download the checks, that process be slow at times. Review collected by and hosted on G2.com.

Very user friendly. Employees can enter their own information, which streamlines the process. It's everything wrapped in one from job history to MVR to criminal backgrounds. Review collected by and hosted on G2.com.

We wish we could do continuous MVR monitoring. We've used it in the past to do annual MVRs, but there is no option to have them run automatically or have actual monitoring. We have had to go to another software for this service. Review collected by and hosted on G2.com.

Quick turnaround and more accurate results. Review collected by and hosted on G2.com.

I am happy with the product so far. Nothing to dislike. Review collected by and hosted on G2.com.