SD
Stephanie D.
HR Administrator
Mid-Market (51-1000 emp.)
"Easy to use!"
4/5
What do you like best about GoodHire (a Checkr company)?

Everything I needed to order was set up when I first signed up. Now it's just a few clicks of the mouse and my background check is ordered! The results are very easy to interpret as well! Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Honestly I haven't found any downsides. So simple! Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"I loved until they become Checkr"
3/5
What do you like best about GoodHire (a Checkr company)?

I liked the website, it was user's friendly. My candidates liked, It was easy to see the reports Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

I do not like Checkr, not good customer service, website is not user's friendly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Goodhire does a pretty good job, but has a big gap (email notifications)"
2/5
What do you like best about GoodHire (a Checkr company)?

The website is relatively clear and navigatable, the results are relatively easy to navigate a read. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

The product looks great aesthetically, however its a bit deceiving as it is fairly complex and somewhat difficult to actually use. For example if you start a background check you'll be asked if you want to use your standard template, but this template has an 'edit' choice, but if you click edit you can't actually edit your standard template and I can't find a way to edit it. It only edits the current background check, but the options already on the screen prior to clicking edit accomplish that same thing. Similarly if you click 'contact support' when logged in, it goes to a generic screen where you are contacting support as if you were not logged into the product. The deal breaker for me is it will not notify you via email if there is a background check that has not cleared. This is a significant issue if there is a background check that has not cleared, it's important a notification is fired so that HR staff go look at it. In terms of County searches you can select three counties but you have to manually choose them, I with the product could figure out what counties someone lived in and feed that into the county lookup automatically. Like so many products it needs that last 10%. All this being said, most software is terrible, and this product may very well be better than most of its competitors, that would not surprise me. It needs some major improvements to have non-technical folk use it, but it still may be one of the best given the low bar of business / enterprise software usability. Review collected by and hosted on G2.com.

Emily O.
EO
Emily O.
People Operations Generalist
Mid-Market (51-1000 emp.)
"Great Experience"
5/5
What do you like best about GoodHire (a Checkr company)?

Love the integration that's possible between GoodHire and our ATS (Greenhouse). It makes background checks seamless and fast. In my busy day-to-day, I'm grateful for things that make my life easier. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

There really isn't much that I dislike. I suppose the only downside is how many emails I get for every change that takes place, but I'm sure this is customizable. Review collected by and hosted on G2.com.

Jamila  M.
JM
Jamila M.
Customer Support Manager
Small-Business (50 or fewer emp.)
"Great Background Study Service"
5/5
What do you like best about GoodHire (a Checkr company)?

The ease of adding applicants and alerts are great. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

The downside is the trouble with logging in and out of the site. Review collected by and hosted on G2.com.

Cody B.
CB
Cody B.
People Operations Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast, straight forward background check provider."
5/5
What do you like best about GoodHire (a Checkr company)?

I like the ability to create tailored background checks for each employment type and role (cost effective). I also love the fabulous dashboard that gives me an easy snapshot of what background checks are in process, which background checks are ready for review, and then which are cleared and good to go. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

This may just be the nature of third party background checks, but Goodhire flags the tiniest little thing without taking context into account. Like Feb 23, 2016 would be flagged if they verify the date as February 23, 2016. A little more intuition and context could reduce the time it takes for us to review background checks that are flagged that end up actually being just fine. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Quick and easy once integrated"
4/5
What do you like best about GoodHire (a Checkr company)?

Once integrated with Greenhouse, it made the process of sending a background check extremely seamless! Just adding it to the Job Setup and 1 click of a button and the background check is sent! Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Though the price of the background check base is low, there are often very expensive (Sometimes $100) pass-through fees for candidates. It brings up the average price per candidate to be more than we anticipated for. Review collected by and hosted on G2.com.

EJ
Eric J.
Executive Assistant
Mid-Market (51-1000 emp.)
"Great company and a smooth easy onboarding process"
5/5
What do you like best about GoodHire (a Checkr company)?

The simplicity of the platform makes it easy to use and easy to manage background checks right in the dahsboard. The custom packages make it easy to get what my company needs out of a check. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

i do not dislike anything about the platform. Maybe make it a little easier to download the reports but its easy as it is now! No changes! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Goodhire great for a scaling company"
4/5
What do you like best about GoodHire (a Checkr company)?

Goodhire moved fast when it came to getting a call, getting a quote, and ironing out the details before signing and the implementation was quick. Same day turn on vs up to 2 weeks with other companies. Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Like most background checking vendors, they are trying to meet the basic needs of everyone so reporting and any kind of customizations still have a ways to go. Having to go back and forth with the customer services team to get the right packages under each account is tiring and it's still not set up right. Review collected by and hosted on G2.com.

Tiffany M.
TM
Tiffany M.
People Operations
Mid-Market (51-1000 emp.)
"Easy Use!"
4.5/5
What do you like best about GoodHire (a Checkr company)?

Eveything is easy to navigate & the results come back quickly Review collected by and hosted on G2.com.

What do you dislike about GoodHire (a Checkr company)?

Not sure, It has been working pretty good for my company so far Review collected by and hosted on G2.com.