--- title: GoodHire (a Checkr company) Reviews meta_title: 'GoodHire (a Checkr company) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 280 reviews by the users' company size, role or industry to find out how GoodHire (a Checkr company) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 280 scale: '5' date_modified: '2026-08-12' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # GoodHire (a Checkr company) Reviews **Vendor:** Checkr, Inc **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 280 ## About GoodHire (a Checkr company) GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. ## GoodHire (a Checkr company) Pros & Cons **What users like:** - Users appreciate the **simplicity and speed** of GoodHire's background checks, ensuring clarity and reliability in the hiring process. (3 reviews) - Users appreciate the **ease of use** of GoodHire, enjoying simple, fast, and reliable background checks. (2 reviews) - Users appreciate the **simple and reliable background checks** from GoodHire, enhancing their trust in the hiring process. (2 reviews) - Users appreciate the **speed of service** with GoodHire, enjoying quick and reliable background checks that enhance trust. (2 reviews) - Users value the **time-saving efficiency** of GoodHire, making background checks quick and straightforward. (2 reviews) - Hiring Process (1 reviews) - Reliability (1 reviews) - Seamless Process (1 reviews) - Turnaround Time (1 reviews) **What users dislike:** - Users experience **process delays** with GoodHire, finding the turnaround for background checks slower than anticipated. (2 reviews) - Users often experience **delays** in receiving reports and responses, making the process feel overly automated and frustrating. (1 reviews) - Users often face **poor applicant quality** , resulting in delays and a frustratingly automated process for assistance. (1 reviews) - Users often face **poor customer support** , struggling to connect with real people for timely assistance. (1 reviews) - Users find the **poor reporting** can delay processes and make it difficult to get timely assistance from real people. (1 reviews) - Slow Checks (1 reviews) - Usability Issues (1 reviews) ## GoodHire (a Checkr company) Reviews ### 1. Fast, easy and compliant background checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Beth T. | HR Director & Corporate Secretary, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** Custom reporting with add-on options. Online set up was very simple. Online use is simple - When ordering, I simply input the name and email of person and an email is sent to the person to obtain consent and the remaining information necessary to run the report(s). To date, the reports have taken less than a day to run and I get an email when the report(s) are ready to retrieve. Pricing is competitve. Great customer service. The system is not overly complicated and the request can be completed in minutes by both the employer requesting the report and by the candidate. Good experience for both with GoodHire. **What do you dislike about GoodHire (a Checkr company)?** I have been a customer since June of 2018 and so far I haven't encountered any issues. **Recommendations to others considering GoodHire (a Checkr company):** When finding software for utilization, I always compare pricing and platforms and what works best for the business needs. In this case, GoodHire is spot on in price point and in ease of use for the employer and the candidate. Compliance is importance and GoodHire is an FCRA-compliant employment screening tool. Be sure that any background checking/credit reporting software you intend to use is fully compliant! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Quick, easy and thorough background check turn around with the availability of purchasing more in depth reports if necessary. Better savings than the last vendor I was using with same turn around and reporting ability. ### 2. Overall pleased with their service **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie L. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about GoodHire (a Checkr company)?** Ease of initiating and updating the background check and drug screening process **What do you dislike about GoodHire (a Checkr company)?** I have had both positive and negative experiences with their customer support. I would say more positive than negative though. **Recommendations to others considering GoodHire (a Checkr company):** Reach out to your Account Manager for assistance with checks. I have had great experiences with my Account Manager, whereas the online chat is sometimes less helpful. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** GoodHire has helped ease the background and drug screening process for our organization ### 3. Simple, easy, and seamless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** What is most helpful for my organization is that you can wrap several pieces of types of background checks together so you don't have to individually select different parts of the background check. Having a customized "pack" helps make it easier to run background checks quickly. I also like that GoodHire just needs the candidates name and email and they take care of everything else. **What do you dislike about GoodHire (a Checkr company)?** There isn't anything I don't like. It would always be nice to spend less money on background checks. **Recommendations to others considering GoodHire (a Checkr company):** This platform is so easy to use. As an HR Department of one, doing the administration for this is pretty seamless and doesn't take a lot of time. GoodHire handles most of it, which makes my job easier. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** No real problems. Benefits mentioned above. I also appreciate the follow-up emails we get from goodhire on the status of our background check reports. ### 4. Excellent Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Elky B. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** We had a different service provider before that was very slow and provided very little support or even a status for when we ran a background check. But not with GoodHire! GoodHire is professional, quick and so very to use that we get most of our background checks done within a few days! But my favorite thing about GoodHire is that I don't have to send my candidates paperwork to sign, it's all done through GoodHire with a simple click! **What do you dislike about GoodHire (a Checkr company)?** There is absolutely nothing I dislike about the service! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** GoodHire has made a part of my job much easier and more productive with their fast services! ### 5. Goodhire is very helpful and has great customer service and quick turnaround time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about GoodHire (a Checkr company)?** I really enjoy the fast turnaround time and customer service that Goodhire provides. **What do you dislike about GoodHire (a Checkr company)?** I really cant say anything negative about Goodhire. They do an excellent job. **Recommendations to others considering GoodHire (a Checkr company):** It's an excellent company, I would highly recommend using it for all background and drug test ordering needs. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Goodhire has really done a great job of allowing us to hire applicants quickly, mainly due to their precise background checks and drug tests. Which they get to us quickly. ### 6. Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine W. | Recruiting and Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about GoodHire (a Checkr company)?** Easy to run our pre-employment background & MVR reports with GoodHire. It integrates seamlessly with our HR software and provides a quick and thorough report. We've used GoodHire for a little over a year now and we're totally happy with the service. What was once a time consuming process is as easy as entering the candidates information and clicking a few checkboxes. **What do you dislike about GoodHire (a Checkr company)?** There's really nothing to dislike - they provide everything we need. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Save time during the new hire process. When we had to consider adverse action, GoodHire walked us through the process for a simple solution. ### 7. Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about GoodHire (a Checkr company)?** Retrieval time is quick. It is accurate. **What do you dislike about GoodHire (a Checkr company)?** If a social is entered wrong from information provided then there is a cost to submit it correctly. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** The problem of what kind of candidate we are hiring. ### 8. Goodhire is an excellent **Rating:** 5.0/5.0 stars **Reviewed by:** algernon s. | CAO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2020 **What do you like best about GoodHire (a Checkr company)?** Goohire is so easy to use and the features to run different levels of checks is great. **What do you dislike about GoodHire (a Checkr company)?** I think the cost is a little higher than I would like. I think the cost could be better **Recommendations to others considering GoodHire (a Checkr company):** I would certainly recommend Goodhire to others. It is a very easy system to use. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Goodhire has allowed our organization to quickly run background. The benefit is that it allows us to expedite the hiring process. ### 9. Easy to use for Employers and Employees Alike **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer F. | Human Resource Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** GoodHire is super easy to use. We use it for both our employees and attorney hires. Two different types of checks but both are super easy to initiate. Employees like it also because the system is easy to use, fast and secure. **What do you dislike about GoodHire (a Checkr company)?** Nothing really, I have had no issues at all. I usually get a response within days and can do multiple checks at once so the systems at Goodhire is very fast and efficient. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Safety and security of private information is always a concern and GoodHire takes that concern away. ### 10. Very user friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about GoodHire (a Checkr company)?** We are able to reach chat representatives very easily through phone or e-mail. Our Customer Success Manager is great and very responsive to all our questions. I like that GoodHire is always looking to improve and are always open to their customers' product suggestions. It's very easy to send the pre-adverse action e-mail to candidates and it is a function that is easy to use. **What do you dislike about GoodHire (a Checkr company)?** When viewing each candidate's background report, we are prompted each time to check off the box that we acknowledge receipt of the disclosure, and this gets a bit redundant and excessive to have to click every time. Also, if you are not active on your GoodHire page for some time, it will kick you out automatically, rather than giving you a few minute warning to stay active and logged in. I also sometimes find it difficult to find candidates who were in background months ago. I wish we could enter their name in a search bar and it would just search the whole GoodHire database, rather than us clicking "archive" then hoping to find our formercandidate there. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** GoodHire returns most background screening results very quickly. We are able to get our associates started quickly as their results take only a few days to come back. It is easy to send pre-adverse and adverse action notices. I also like that candidate can view their progress and also add additional information if they receive an alert. ### 11. Easy platform to operate and understand. Great technical assistance when needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2020 **What do you like best about GoodHire (a Checkr company)?** The program is very user friendly and easy for both the administrator and prospective employees to utilize and operate. **What do you dislike about GoodHire (a Checkr company)?** So far, I have not had any issues with the program. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Background checks for prospective employees. Usually receive the results back very quickly allowing our company to move ahead with the hire and training of the new employee. ### 12. Fast and easy platform to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jen E. | Talent Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2020 **What do you like best about GoodHire (a Checkr company)?** Really fast background checks, super easy platform to use, and I like being informed of the progress every step of the way. They have the applicant do a lot of the work so I don't have to. **What do you dislike about GoodHire (a Checkr company)?** I haven't really had any downsides yet, it integrates with our Applicant Tracking platform (Breezy HR) and is seamless. None of my background checks have taken longer than a week, some as short as 24 hours. **Recommendations to others considering GoodHire (a Checkr company):** Super easy to use, compliant and fast. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** I went from spending way too much time on background checks to spending almost none at all. ### 13. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2019 **What do you like best about GoodHire (a Checkr company)?** I get the results in a timely manner. The cost for the reports are so reasonable and the reports are easy to read and are thorough. Goodhire was suggested to me by a fellow collegee and since then, i have recommended Goodhire to many other people. Also their technical support is quick and efficient. **What do you dislike about GoodHire (a Checkr company)?** I truly do not have any dislikes. If i have talk about any thing it would be when I first used good hire,. At the beginning, i would have to upload a consent form that the perspective employee would have to fill out. That hgas since been corrected and I keep the consent form here, on file. This prvented extra scanning and saves. I hopt this feature stays as is. **Recommendations to others considering GoodHire (a Checkr company):** tHIS IS A GREAT VENDOR. tHE RESPONSE AND RESULTS ARE USUALLY WITHIN 1 BUSINESS DAY. The cost is reasonable and the tech support is truly amazing **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** I am savig time and money. I now hire employees who have clean background checks and are able to enter into certain facilities. ### 14. Best on the Market! **Rating:** 5.0/5.0 stars **Reviewed by:** Kara Y. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about GoodHire (a Checkr company)?** GoodHire is incredibly fast. I get results very quickly and I'm given an expected return date. If the results are taking longer than expected, I receive an email with a new target date. The platform is super user-friendly and intuitive. There are so many helpful functions, such as the Adverse Action guide. The customer service is absolutely fantastic. We have a dedicated representative who is unbelievably responsive. I can count on a response from Shawn by the end of the day, if not the end of the hour. It's absolutely fantastic. **What do you dislike about GoodHire (a Checkr company)?** We use GoodHire for candidate screening as well as volunteer screening. There is no dedicated volunteer background authorization, which would be very helpful. **Recommendations to others considering GoodHire (a Checkr company):** Buy it! I have used 3 other background check services in my career and GoodHire is leaps and bounds above the rest. It is by-far the fastest, easiest to use, and has the best service. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** It's so fast and reliable that it has absolutely improved my time-to-hire metrics. ### 15. Best-in-class support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about GoodHire (a Checkr company)?** Super responsive support staff and our account rep is the best! **What do you dislike about GoodHire (a Checkr company)?** Every once in a while one of the chat support reps is behind the curve, but that is to be expected on any site. **Recommendations to others considering GoodHire (a Checkr company):** Great support, priced right. Get's the job done. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Great vendor for pre-employment screenings. ### 16. Responsive, Easy to Use and Manageable **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine N. | Human Resource Administrator , Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about GoodHire (a Checkr company)?** I love knowing that GoodHire is on top of all legal aspects of the background check process. I feel very confident in knowing they are doing their best to keep customers like me in compliance. I enjoy the options of reports given to me. The customer support is my favorite part of the company. Anytime I need a different package made, GoodHire always provides quick responses. **What do you dislike about GoodHire (a Checkr company)?** I feel the background reports could be designed better to be easier to read. The downloaded version of the reports is really hard to read. We save those copies for our personnel records and I do wish they were more visually appealing. **Recommendations to others considering GoodHire (a Checkr company):** It helps to do some trail background checks, drug testing and MVR reports to see what would work best with your employee population. As a construction company it is difficult to use some of the resources that allow participants to input their own data. However, GoodHire has made my life as a Human Resource Administrator easier by allowing all my reports to be run in one spot. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** When deciding to work with GoodHire, our company was looking for a comprehensive background check that would provide information from multiple resources. We feel more confident and benefit from knowing the background and MVR checks are being pulled from multiple agencies. ### 17. Simply the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about GoodHire (a Checkr company)?** My account rep Tracy Hall, she is eager to help and fast at getting what we need. **What do you dislike about GoodHire (a Checkr company)?** Tracy cant quit or leave now!!! Don’t know what I would do without her **Recommendations to others considering GoodHire (a Checkr company):** None at this time, its a great platform to use. Could it better of course, anything can. They give top notch customer service for a great price. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We are able to quickly screen our applicants with Goodhire with their easy to use platform. The benefit is we have better qualified applicants. ### 18. Great sense of hiring security when using Goodhire! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2019 **What do you like best about GoodHire (a Checkr company)?** Goodhire is online, immediate, and thorough. I am able to input information at any time, and the background check process is easy and quick. I can choose the depth of the background check, and I know immediately if there is an issue with any of the candidates that I am checking. **What do you dislike about GoodHire (a Checkr company)?** There's not a lot to dislike, however it would be helpful if a short print summary of the background check was delivered through email once the process was complete. **Recommendations to others considering GoodHire (a Checkr company):** If you are a small business, and need to easily do background checks, this is an affordable and efficient way to complete this job without the use of an HR department! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** With GoodHire, background checks are now a minor part of the hiring process. We use a background approval form which each candidate completes with their application, and once I feel that they are hireable, the background check takes me 5 minutes to input the information. Usually I know within minutes that the candidate is cleared, or if their might be an issue. ### 19. I have had a great experinece with Good Hire **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanne M. | Hiring Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about GoodHire (a Checkr company)?** Their customer service is top notch. Any time I have an issue or question it is answered in a timely manner. The live chat is great as well. All my problems are solved quickly. **What do you dislike about GoodHire (a Checkr company)?** I do not have any features that I dislike. I think this is a great service and will continue to use it. **Recommendations to others considering GoodHire (a Checkr company):** Customer Service is top notch. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Hiring the best people for our company. One benefit was getting an alert of a potential employee that had a crime against children. The biggest benefit for me is being able to customize my searches. ### 20. Review of GoodHire **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2020 **What do you like best about GoodHire (a Checkr company)?** I like the easy to use platform and design. The system allows administrators to navigate and access reports fast and easy. **What do you dislike about GoodHire (a Checkr company)?** I have no dislikes of the platform at this time. **Recommendations to others considering GoodHire (a Checkr company):** GoodHire is wonderful system that allows users to have a great experience with easy to use buttons and great customer service. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** GoodHire has been a vital resource of our Employee on-boarding process. Using the platform to run our pre-employment backgrounds has been simple and fast. ### 21. Customer Service is the key to Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about GoodHire (a Checkr company)?** The support team is very responsive and. **What do you dislike about GoodHire (a Checkr company)?** Wait time on occasion is a little longer. **Recommendations to others considering GoodHire (a Checkr company):** Great tool to complete back ground and drug screen on potential new hires. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Getting thorough background history on potential applicants is important when staffing healthcare facilities. ### 22. Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Winston H. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** Easy to use, fast results. Very intuitive and no training required to be proficient. **What do you dislike about GoodHire (a Checkr company)?** Would like to be able to see the candidate information again after the results come in. **Recommendations to others considering GoodHire (a Checkr company):** Great system. Easy to use and quick results. Faster results allow for faster hires which is the goal. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** All background checks run through for our offers. Easy to use with quick results allows for faster turnaround one offers and start dates. ### 23. Excellent Service- Quick Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about GoodHire (a Checkr company)?** The results are easy to understand, come timely and the customer service is unmatched! **What do you dislike about GoodHire (a Checkr company)?** I have not run into any issues with Good Hire yet- No issues! **Recommendations to others considering GoodHire (a Checkr company):** Cannot recommend Good Hire strongly enough! So far I've had an excellent experience and the customer service is unmatched. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** The ability to run background Checks on new associates- the results come back clear and quick and the Good Hire Dashboard is incredibly user friendly! ### 24. Great Service / Quick Turnaround **Rating:** 4.5/5.0 stars **Reviewed by:** Thommy S. | CMO & Head Of National Branding, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about GoodHire (a Checkr company)?** Loved the fact that my rep, Bev, was available at all times to help me through the process. **What do you dislike about GoodHire (a Checkr company)?** I didn't like that it was non e-verify compliant. I lost several employees and even though "their" social security numbers matched them, it didn't assure an actual LEGAL employee. **Recommendations to others considering GoodHire (a Checkr company):** All I can say is DO IT! It was the best move / transition I've ever decided on. I went through and did my homework for almost a month on professional background services, and narrowed it down to 5. After that, GoodHire (Bev Persing) made it a complete no-brainer to go elsewhere. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** It's made the hiring process seamless. Once they get past the interview stage, it's all entered in and I just wait for the results. ### 25. Easy to use, great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** GoodHire as easy to set up and the website is very user friendly. Customer service has been responsive to all of our questions, it's nice having an account rep we can contact directly with any questions. Great experience overall so far. **What do you dislike about GoodHire (a Checkr company)?** Having to request a credit if an employee does not take their drug screen, rather than the system automatically crediting us. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Has been very helpful in ensuring our candidates have the background and experience they say they have on their resume. Unfortunately it seems to be common for people to alter their dates of employment to cover up gaps, etc. ### 26. Best Background Check site **Rating:** 5.0/5.0 stars **Reviewed by:** Jovonna R. | Human Resources amd Payroll Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about GoodHire (a Checkr company)?** Goodhire was very fast at the reports given. All the information was correct and organized. **What do you dislike about GoodHire (a Checkr company)?** Sometimes it would take a little longer but it was worth the info given. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Goodhire is always having the right info so we can hire the right person for the right job. ### 27. Don't know how we could continue to hire and grow our team quickly without Good Hire! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | People Operations Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about GoodHire (a Checkr company)?** Unparalleled ease & speed! We can clear new hires for their start in a matter of days. **What do you dislike about GoodHire (a Checkr company)?** COVID-19 is slowing down some of the courts a bit **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Hiring folks quickly! ### 28. Excellent Background Service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | Director of Staffing/Operations/Sales, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2019 **What do you like best about GoodHire (a Checkr company)?** Easy to navigate thru the site, easy access to obtain results, notifiies my thru my email alert. **What do you dislike about GoodHire (a Checkr company)?** No downsides - instant results! I have only had one issue and the sales team (Bev Pershing) helped me to resolve right away!! **Recommendations to others considering GoodHire (a Checkr company):** Just keep up with the great service you offer!! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** If I'm looking for a package plan to runs background screenings and gives me the results I need - I only use GoodHire. No other background search can touch their pricing!! ### 29. Quick Turnaround time **Rating:** 5.0/5.0 stars **Reviewed by:** Paulette R. | Director of Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2019 **What do you like best about GoodHire (a Checkr company)?** GoodHire has saved our HR Department so much time by completing our employment reference checks, background checks, and other pre-employment screens. **What do you dislike about GoodHire (a Checkr company)?** I have not found anything I dislike about GoodHire. Our account rep is always quick to respond when I encounter an issue/concern **Recommendations to others considering GoodHire (a Checkr company):** Great customer service, site is user friendly, results are easy to read, turn around time is quick, employees like the east to use system, **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Quick turnaround on all pre-employment screens so we can hire employees faster; ### 30. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Steve R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** I've partnered with GoodHire with the expectation that they would provide high quality and thorough background checks and they have delivered on those expectations. Add to that the fact that their interface is easy to use and their customer service is easy to reach and quick to address unique situations. It's a win/win! **What do you dislike about GoodHire (a Checkr company)?** No problems here. I've been pleased with their customer service team helping out whenever an issue comes up that I need help with. **Recommendations to others considering GoodHire (a Checkr company):** It's quick, easy, and reasonably priced. Go for it! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Quick and easy background checks to support our onboarding process! ### 31. Fast, reliable, user friendly background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Ann B. | Human Resources/Office Manager, Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2019 **What do you like best about GoodHire (a Checkr company)?** It’s all great! The website is super user friendly, just buy a background check, enter name and email address of the candidate and that’s it! **What do you dislike about GoodHire (a Checkr company)?** Nothing. They have been fabulous to work with! Anytime I have had to call customer service they have been excellent. Wouldn’t go anywhere else for background checks. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We needed a faster return on our background checks and decided to try goodhire. Sometimes, now that we are with goodhire, we get them back in one day. We are able to hire faster now. ### 32. So easy, all we provide is names and email address and GoodHire takes care of the rest! **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara P. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about GoodHire (a Checkr company)?** The process is Very smooth! Often within minutes of ordering the background check our employees have completed the information and are cleared! **What do you dislike about GoodHire (a Checkr company)?** Good Hire works great for the way we use it. We just input names and emails, Good Hire sends our prospective employees a link to answer a few questions and of ten within minutes we receive an email that they are cleared! **Recommendations to others considering GoodHire (a Checkr company):** Save your self a lot of hassle, use GoodHire to screen your prospective hires! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** There is nothing better than knowing before someone starts to work rather or not they are the type of people who we want working for us. We have a lot of young people who work for us and it is very important to know that all of their co-workers are reputable people! ### 33. Excellent Hiring Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Angela R. | CRA Recruitment Executive, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about GoodHire (a Checkr company)?** GoodHire has been a strong partner to us. Their employment background checks are efficiently performed and I receive no hidden charges after the fact. I love that many of the results are instant and the interface to the tool is super easy to navigate. **What do you dislike about GoodHire (a Checkr company)?** This question is hard to answer, actually. We have used other companies where the timing of the results were unpredictable - as were the invoices. GoodHire is predictable in how quickly they complete employment background checks and I am never surprised when I receive my invoice. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** As a niched recruitment / staffing agency, we needed a partner that not only provided effective employment background checks, but also completed these tasks efficiently at a reasonable cost. GoodHire does this for us. Additionally, they have created "bundled" packages to not only make it easier to order employment background checks per client, but also gives us a better rate when ordering an entire bundle. ### 34. Easy to Use Platform - Extremely Satisfied Client! **Rating:** 5.0/5.0 stars **Reviewed by:** Susan D. | Payroll Administrator, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** The setup over the phone was so easy and our service rep trained me over the phone once our dashboard setup was complete (Which was quick!) - I love the dashboard and how easy it is to order a background drug screen. My favorite part is that all I need to do is put in the applicant's name, email address and submit. Goodhire does the rest! The applicant is sent an email to provide personal information online. **What do you dislike about GoodHire (a Checkr company)?** So far I don't have any complaints about Goodhire **Recommendations to others considering GoodHire (a Checkr company):** Best Customer Service Hands Down! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** No problems ### 35. A Perfect Solution for a Small to Mid Size Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about GoodHire (a Checkr company)?** I love the integration with BambooHR. It was also easy to train others to use. **What do you dislike about GoodHire (a Checkr company)?** I don't like the fact that you can initiate a BG check on BambooHR but still have to start it on GoodHire. **Recommendations to others considering GoodHire (a Checkr company):** I think the best thing we did with GoodHire is to switch from paying for each, individual background check to paying via invoice. You can save a little money and it is necessary for integration with other software. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We use Goodhire to quickly and efficiently run background checks on new hires. ### 36. Great experience and tools **Rating:** 4.5/5.0 stars **Reviewed by:** Tom N. | Human Resources Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** Out of other background check companies I've used, Goodhire seems to be the easiest one to navigate. It's very clear when there are hits on the background check and everything is laid out well. **What do you dislike about GoodHire (a Checkr company)?** Very few areas to dislike - one frustration is that I thought it was a pain the first time to set up drug tests on individuals after their initial pre-hire one, but once I did it, it became much easier on subsequent attempts. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Quality background check provider at a relatively low cost. ### 37. Excellent Background Screening Company **Rating:** 4.5/5.0 stars **Reviewed by:** Sean S. | Product Support Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about GoodHire (a Checkr company)?** Having worked in the industry previously (at one of the big players), I'm uniquely placed to comment on GoodHire's strengths and weaknesses. The site's UI/UX is top-notch and forward-facing. It helps that I'm familiar with the source material of course, but now that I'm on the client side of the coin, I still appreciated how quickly I was able to get set up, packages created, and start submitting orders. It's fantastically easy to navigate around and get to where I need to go. Customer service is another big one. I continue to be astonished at the level of care and service we receive despite the fact that we surely are at the bottom end of their client base in terms of order volume. Our dedicated rep, Jory, always responds with speed, clarity and decisive action. And, of course, the heart of the matter: TATs and accuracy are favorably comparable to what I know the big player I worked for was delivering at the time of my departure in 2016. The site provides updated ETAs proactively, which is a godsend at times. **What do you dislike about GoodHire (a Checkr company)?** There isn't much, frankly. The only nitpick I have at present is that I wish client-facing notes for employment and education verifications were a little more comprehensive. They do add notes for calls made, numbers called, etc. But an additional layer of detail - did you leave a voicemail, did you get the front desk, were you transferred, etc - would instill further confidence for the client user. **Recommendations to others considering GoodHire (a Checkr company):** It's hard for me to say, as I was in the industry previously and didn't require much assistance in getting started. The only thing I can think of is to work with your account rep to ensure that your packages and billing codes are set up to your specifications. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Given our business (we're an employer-of-record service, essentially a middleman between a staffing agency and the "end client", or company they're placed at), we struggled to find a company that would take on our background checks. GoodHire heard our use case and worked with us to create a user agreement that would stay compliant while allowing us to get these checks done. Their flexibility and forward thinking were infinitely appreciated. ### 38. Super easy and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** Goodhire integrates with our HRIS (Rippling) and makes it super simple to initiate a background check. This is my third company where I have implemented Goodhire. Can't say enough good things! **What do you dislike about GoodHire (a Checkr company)?** I don't think they do international checks? Other than that they are great! **Recommendations to others considering GoodHire (a Checkr company):** Go for it! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** I am able to easily background check new hires at the click of a button. It saves me time and simplifies the entire process. I showed our CEO the entire process the other day and he loved it! ### 39. An easy to use, essential part of our onboarding process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2019 **What do you like best about GoodHire (a Checkr company)?** It takes very little effort on my end to get a background check started. GoodHire does all the work which definitely saves me a lot of time. **What do you dislike about GoodHire (a Checkr company)?** It would be great if GoodHire could offer an option to go back further in someone's background- ie. more than 7 years for a criminal background check. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We have caught a few people who've falsified info on their resume and it has definitely helped us in not hiring the wrong people. ### 40. So Many Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Kristie S. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about GoodHire (a Checkr company)?** The pricing is excellent and you don't have to sign a long term contract to get a great deal. The results are returned very quickly. Customer service is very responsive. **What do you dislike about GoodHire (a Checkr company)?** I have no complaints so far with Goodhire. **Recommendations to others considering GoodHire (a Checkr company):** You get exactly what they describe with GoodHire. The customer service and speed of delivery are great. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Our previous background service was slow to respond to inquiries and seemed to sit on completed results before disseminating. ### 41. GoodHire is the only way that we operate! **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about GoodHire (a Checkr company)?** I love the ease of processing / onboarding a new team member. It is the smoothest platform that I have ever experienced in 20 years of recruiting. **What do you dislike about GoodHire (a Checkr company)?** There is nothing that I dislike about GoodHire. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We have been able to reduce the background investigation timeline and drug testing timeline. We are starting new team members within 1 week which is really helping to improve Company efficiencies. ### 42. Easy to use. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about GoodHire (a Checkr company)?** Very easy to use and if I have an issue I can reach my customer service representative quickly and easily **What do you dislike about GoodHire (a Checkr company)?** I think the amount of screens and acknowledgements could be reduced/streamlined. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** No specific problems but we are now doing background checks for all new employees which we have never done before. The benefit of this is that it provides an extra layer of comfort in hiring. ### 43. Incredibly Easy-to-Use and Thorough Company **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah G. | HR Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about GoodHire (a Checkr company)?** I absolutely love how easy the process is. GoodHire takes out all of the Compliance guess work, and every background check we have ordered has been returned within a few hours. **What do you dislike about GoodHire (a Checkr company)?** The only thing that we would love to see GoodHire offer is the option to purchase the add on's on their own, rather than just an add on. For example, we would love to be able to simply run an MVR without running a background check as well. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We now have a reliable and easy-to-use background check company that we can use whenever we need. Because our account is already set up, there is no need to call or email anyone to get the process started. ### 44. Great Customer Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2020 **What do you like best about GoodHire (a Checkr company)?** I work with good hire quite frequently and they are great, they have a very quick response and even when i call customer support they are friendly and always willing to help.. **What do you dislike about GoodHire (a Checkr company)?** Have not come accross anything i dislike **Recommendations to others considering GoodHire (a Checkr company):** This is a good company to have as background checks **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** No problems but the background check and drug testing does help me in regards to what candidates to hire ### 45. I love using GoodHire for my reference checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | Owner of MK Nannies, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** I like how they are very timely at getting back the background checks and how their customer service is always very friendly and helpful. **What do you dislike about GoodHire (a Checkr company)?** I honestly do not find a downside to using GoodHire. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Sometimes my candidates do not get hired and they will not charge me for my background check as long as they didn't feel it out. I really appreciate that part of how they treat their customers. The benefits of using them, is they are very helpful! ### 46. A must for the new hire process! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** I like the quick delivery the best! I've been able to get 100% Report Results back in less than 12-24 hours. **What do you dislike about GoodHire (a Checkr company)?** The live chat is one of the best features. They are available almost immediately and there hasn't been any time where they were not able to assist me and take care of my needs. **Recommendations to others considering GoodHire (a Checkr company):** A must for your new hire process! **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** It has multiple ways of submitting information especially for potential employees you are not tech-savvy. ### 47. Easy on boarding and dedicated customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** The GoodHire website and customer service are key to us and my orgs partnership with them. **What do you dislike about GoodHire (a Checkr company)?** There are many steps and click throughs to run a background check, I wish it was a bit more streamlined. **Recommendations to others considering GoodHire (a Checkr company):** My org uses GH to run about 10-20 background checks per month. The best thing I can say about them is that we NEVER have any issues. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** No problems. Benefit is a quality service at a competitive price. ### 48. Amazing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara H. | Director of Core Services, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** Ease of use was off the charts. My candidates and employees appreciated their involvement in the process and the transparency of the results. **What do you dislike about GoodHire (a Checkr company)?** Nothing! This has become my go to resource. **Recommendations to others considering GoodHire (a Checkr company):** Try it! You won’t regret it. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** Client satisfaction with proven backgrounds required for certain projects. Also appreciate the speed and accuracy of the reporting. I can submit a request and check it off my list, knowing it will be completed quickly. ### 49. Goodhire has an excellent website, great customer service, and fast turn around. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about GoodHire (a Checkr company)?** My favorite thing about GoodHire is how quick they return our background checks. I also like that they are very quick in returning emails. The account manager who set up our implementation was friendly and easy to talk to. She also went above and beyond to answer any questions that I had. **What do you dislike about GoodHire (a Checkr company)?** The only thing I dislike is the implementation with BambooHR can be a bit buggy but I think that is mostly BambooHR's fault. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** We needed to do a large background check of several employees and they were very helpful with that. ### 50. My experience has been very good, they are a very efficeint site to use for background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Maria M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about GoodHire (a Checkr company)?** The fast turn around for reports and the details of the reports **What do you dislike about GoodHire (a Checkr company)?** Nothing, they're great, no problems to date **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** An effective online background check platform that allows the employer or employee more controls ## GoodHire (a Checkr company) Discussions - [Where is your Support team located?](https://www.g2.com/discussions/customer-support-8485976e-3df5-484e-aadb-8d4c518f178c) - 1 comment, 1 upvote - [View GoodHire (a Checkr company) pricing details and edition comparison](https://www.g2.com/products/goodhire-a-checkr-company/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A20%3A08+-0500&secure%5Bsession_id%5D=6f9228df-c41a-44a7-869e-eedd9f280619&secure%5Btoken%5D=46ce6818bb20868c0795ceb61b9541391dd8b7a5a10d26df0f08bb861a79f511&format=llm_user) ## GoodHire (a Checkr company) Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top GoodHire (a Checkr company) Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - 3.4/5.0 (106 reviews)